I'm a fan of Jimmy John's because they formally offer a low carb / keto / gluten free option for their customers : the Unwich ! Ordering an Unwich means that the sandwich doesn't include bread and instead uses large, tightly-wrapped lettuce leaves to hold everything together. They then wrap it tightly in the Jimmy Johns paper and that also helps keep everything in place while you're munching . The Unwich is delicious, filling, and easy to handle. You can order any of Jimmy John's favorites and originals as an Unwich so you aren't sacrificing any of their delicious options. This is nice because if you go into any other sub shop and say you don't want bread they look at you like you're crazy . Jimmy John's is clearly ahead of the game when it comes to providing dietary inclusive options ! I'm also a fan of the convenience of ordering and their loyalty program . You can quickly earn free sandwiches or Unwiches when you sign up for the loyalty program, "Freaky Fast Rewards." By just being a member you also earn a free menu item on your birthday. The West Ashley location is clean and spacious with plenty of free parking. The employees are also friendly and efficient. This location also has a drive-thru. read more

Jimmy John's - a hot dog wrapped in a wrapper - Sandwiches Near Me - Charleston, South Carolina

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Absolutely awful. Jimmy John's has gone downhill. Ordered a LuLu Club with no tomatoes. Received a sloppy sandwich with tomatoes and freezing cold bacon that was never heated prior to going on the sandwich. I can tell because there is congealed fat on the cold bacon. My husband got a "toasted" roast beef sandwich. Was freezing cold with cheese that was clearly just placed on and never toasted. Not to mention customer service was no help. Won't be ordering again. read more

Jimmy John's - #16 CLUB LULU - Sandwiches Near Me - Charleston, South Carolina

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Love a basic Turkey Tom, but with the very delicious, very soft, sliced 9 grain wheat bread only. Have been here twice for takeout. Staff friendly and food is fresh. I wish they sold the bread by the loaf. It's soooo good. Took off one star just because $9 for one sandwich is steep ! Imo they should knock off a dollar or two if you don't opt for the roll. read more

The customer service here is incredible! I live alone and I have been sick the delivery drivers in the area have been slim. When I called the store to check and see if drivers would be available shortly, the manager quickly offered to personally deliver an order to me! Not only did they deliver, they wrote a kind note and the food was fresh and delicious! You don't find such customer service in chains anymore and this is refreshing! 10/10 recommend read more

Jimmy John's - Sandwiches Near Me - Charleston, South Carolina

I love JJ's!! I have the app, which allows ordering to be super easy and seamless. I placed the order, and within four minutes, my sub was ready for pick up. The ingredients are always super fresh, the workers are kind, and the sub is absolutely delicious. read more

This Jimmy John's location is my favorite!! I love ordering with the app and picking it up at the drive through window. My order is always correct and comes out quickly. I have met the owner/manager before and she was really kind and hardworking (she was working the drive through herself one day when there was a lack of employees!). I frequent here for a quick bite when I'm having a busy day. read more

"Freaky Fast" is not their motto here. I ordered a sandwich a few months ago and it took an hour and 40 min. Last week I ordered and it took 45. Today I decided to just pick it up and when I got there (after saying it was ready) they didn't have the order at all. I was happy that the gentleman behind the counter recognized I had an issue and resolved it within 10 min. But this establishment as a whole seems to be disorganized. read more

HORRIBLE sandwich. After waiting for 3 sandwiches (over $40 JUST for sandwiches) over 2 hours and then it be horrible. First and LAST time. Tried to calll the store multiple times to check on order and no one ever answered the phone either. read more

A quick eat? Check. Good taste? Check. Why then a four star? The bread really needs to be a bit warm when you are ordering something which would be infinitely better with slightly warmed, or even slightly toasted bread for your sandwich. So much for the food review. You can walk into this Jimmy John's and see slogans, mottos, poetry hanging on the wall which makes your experience even better, Granted, the Uranus "joke" on the bathroom floor in front of the toilet is, in a word, crude. Not for families or young ones. But if you come for tasty, fresh ingredients, you are in the right place read more

Jimmy John's - Inside the men's room - Sandwiches Near Me - Charleston, South Carolina

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Jimmy John's on Savannah Highway in West Ashley is a really good source for quality sandwiches that are made and delivered quickly. I have been impressed with all of the orders I have made here as the food has been well made and fresh. They work well for larger orders when you have to feed a larger group. The staff here makes everything very easy and works hard to make it fast. read more

Jimmy John's - Jimmy John's - Sandwiches Near Me - Charleston, South Carolina

I must say as far as fast Sub Sandwiches this location is the Best on my Radar!! The food is always fresh and tasty! The personnel are always courteous and friendly and if they get your order wrong they will remake it with no hassles! I eat here at least once a week and rarely do they get an order wrong. That is a testament to Chelsey the owner she has hired well and her Manager Allen at this location is excellent!! Since I am a regular I can recommend the Vito, the Italian, the Totally Tuna, the Turkey Tom, and the Billy Club. My twist is I eat most of these on their awesome Wheat Bread! If you need a little extra get the Chocolate Chip Cookie! Yum!! read more

This Jimmy John's is my go-to for subs. We order from here probably about twice a month, and the food is always delivered fast, and the orders are accurate. The service is friendly and the price is reasonable. You won't get anything too crazy-creative or trendy menu options, but the basics that they do have taste good and are delivered quickly. No complaints here! read more

I wasn't able to leave the office today for lunch, so I pulled up the JJ website and placed an order for delivery. Process is very easy online, and the delivery was here within about 15 minutes during the peak hours of lunch. I was very satisfied with the sandwich and oatmeal raisin cookie, and will order from here again. Delivery person was very friendly and talkative. Overall a good experience and a wicked good sandwich (but then again, aren't they all?). read more

I rarely review a place the first time I go there but this place needed it! Walked into this new Jimmy Johns in West Ashley and I felt like everyone knew me! Very friendly folks and even got some comments about my shirt. I do wear some great Hawaiian shirts! I asked some questions about the different sandwiches and the young lady helping me was very nice. While waiting for my sandwich I headed to the restroom because I'm 64! Was pleasantly surprised! Super clean with really cool stuff on the walls and floor! Made it fun to go in there! Sandwich was ready and when I left one young lady yelled out, "Hope to see you again!" I do believe she will! read more

Jimmy John's - on restroom door - Sandwiches Near Me - Charleston, South Carolina

This is your typical Jimmy John's - fast, usually friendly, as expected, and good. The ingredients are fresh, and there are a ton of options. Only complaint here is that there's no lighting above the drive thru menu, so if it's dark out, you can't really see. read more

We went last night a little after 9. My boyfriend ordered his sandwich with no mayonnaise. He saw them putting it on there and said something. All they did was scrap off the mayonnaise! Really! How do you know he doesn't have an allergy to mayo?! We didn't know until we got home. I will never return to your location considering the laziness of your staff. Very disappointing. I think your staff needs additional training. That's a lawsuit waiting to happen for someone else. read more

Got a large sub and specifically told them what I wanted on it, like exact ingredients. The sub was wrong (14.75 sub mind you) They had added tomato and cucumber. As they were wrapping it I told them sorry I didn't want those on there. There only comment was oh sorry it comes that way. They did not offer to take them off or make a new one. I had to unwrap it and take them off myself. Then it took a minute to get their attention to get a napkin to throw away what was not wanted on the sub. Not returning with the lack of customer service there. read more

This is my daily lunch spot! Always taken good care of here. So glad there's a Jimmy Johns where I live!

This was my first time in this place on my way to work. When I walked in my first impression I was it's gona be like Jim and Nicks or Firehouse sub's but they actually have their own signature style. When I walked in I was greeted nicely by the workers, the atmosphere was super clean to the point I got the impression that it was a brand new location but the worker said no. The location was so well cleaned and organized and not over crowded at all like a lot of other restaurant's which I hate because usually If too busy or crowded I'll make a dash and quickly leave... At this location I was actually able to sit down and eat in peace without feeling crowded or rushed. I was especially impressed at the affordable cost and that the sub tasted really fresh. I ordered the Italian night club. I thought for sure it would be expensive but it wasn't. The only thing I could point out that I noticed was different was they didn't have any different varieties of bread via organic bread or whole grain but again that would probably make them too similar to their competitors Subway or Firehouse... I will definitely stop in here if I'm in the area, in the mood for a fresh sub. read more

I've been to this location twice and have yet to get what I ordered. Both times I ordered the Bootlegger Club and both times I got home and found that they gave me a completely different sandwich off of the menu (beach club and turkey tom). I would be more sympathetic if they were crazy busy at the time, however, I was the only customer there! It was really disappointing, and I won't be trying this location again. read more

I walked in, door open, lights on, all food uncovered and readily accessible (clearly open) and I ask for a single $15 sandwich (enough to cover the whole last hour of the worker's wages) and she tells me they are closed. Its 7:59 and I see then on the sign that they close at 8 on Saturdays (unheard of). So she didn't have the 120 seconds to make me a freaky fast sub to make me happy and her boss the money the girl was hired to make. So i walk out and am getting on my bike and I see her putting gloves on and making herself a sandwich. What a surprise: she suddenly had time to make a sandwich. Nothing was put away or shut down, she was just lazy. In my 18 years of cooking professionally (a service industry), I've never seen lazy performed on that level. If she was one of my cooks, I would have fired her on the spot and made the sandwich myself and apologized by giving it away. Its so sad that some people can live their lives being content being crap at what they do. How can this lady stand there for the whole hour and take the pay for it, and then not make the last sandwich of the day before she STARTS breaking down the line. If everything was already half put up, I would not care- I wouldn't want her to get stuff back out. Not the case. Lazy to the point of grotesque. Anyway, I had to go try out Jasons Deli one block down, and it was great! A serious upgrade, actually. Jimmy Johns West Ashley is officially out, Jasons Deli is in from now on! read more

Second time in two weeks getting sandwiches at this location. Super fresh, super fast ! Love that Jimmy Johns supports our President ! I got an Italian love the kickin ranch sauce . Oh and cookies read more

Horrible! Waited an hour for my food to be delivered from across the street. Store owner very rude, would not refund me. Her name is Chelsea, she would not give her last name. I did report her and her store to corporate. The driver was also rude. He finally brought my food and then took it back because I refused to sign the receipt! Please do not ever eat at the Jimmy Johns on Savannah Hwy!!!! read more

My favorite JJ's in Charleston! I always get Pepe and it's perfect every single time! Chips are great too! Very clean and staff is friendly!

It's a chain place. What more do you expect. Hungover and what better place to soak up the alcohol than a #5 Vito Italian sub. Fast, fresh and the place was really clean. No complaints. 5 stars. Boom done. read more

A friend and I tried to order subs online during their buy one, get one 50% off sale. The JJ website was not working so we called the store. We spoke to Chris and told him what happened. He put us on hold and checked with someone else. When he came back he said he could take our orders over the phone. We both gave Chris our orders and he told us it would be 10 minutes. We paid and picked up the orders through the drive up window. After we drove away, we checked our receipts and realized we had been charged the regular rate. We did not receive the 50% off discount on either order. Not only that, all four sandwiches were wrong! I sent an email to Jimmy John's Corporate office explaining what happened and attached the receipt. I received an email back the following day saying this store on Savannah Hwy was a privately owned franchise and that they had sent my email on to the owner. I never heard anything back. I understand that mistakes happen but when you make a mistake, you apologize and fix it! I just wanted my 50% discount refunded. Instead, I never received any acknowledgement at all. That tells me how little you actually care about your customers. What should have been a simple $10.00 refund has cost Jimmy John's two customers as neither of us will ever eat here again. Charleston is known for its great food choices so we have no problem patronizing other places who DO care about their customers. read more

Quick as usual with JJ's, Apple Pay is a must for places I go and it's good to see they have it plus Android Pay ... #blessed.

My order was late 1, when driver realize he brought me incorrect order he walked away without ever saying anything. I waited 45 mins I called them and the guy that picked up the phone had not much more to say to me than YUP when I asked about my order. Then some other guy brought my order 20 min after the fact., then half hour the 1st driver came back with a bag of "chips" .... I didn't ask for it, they must of forgot it. I said oh thank you and the guy was so mad, listen I did not tell you to bring me a bag of chips for an order that I ordered and 1hr and a half ago. I went to call the manager to let them know that I was not happy. She was just as bad. Its obvious that is exactly how each and every one of them are. So if you want friendly fast customer service on a rainy day, you might want to reconsider where you order!!!!!!!! Horrendous does not cover it for me!!! read more

I visited this location twice on my trip to Charleston for business and I really like eating here for lunch as the employees seem to be on their game. My second visit was for dinner and I ate in instead of going thru the drive thru. The sandwich I ordered was a lot different than the same sandwich I ordered for lunch. Although I was the only person in the restaurant the employees really acted as though it was a huge chore just to take my order order. The other thing for me that so ridiculous is the fact that JJ's just like Subway acts so cheap that they cannot even put napkins out for their patrons!!! You have to ask for them. The other thing that was off putting was that all the signage inside the store was a combination of Socialism propaganda with all the "How much is enough" signage mixed with Corporate pep talk, to how be a better person signage. At the end of the day that's the last thing I want to see. read more

The manager was rude and the driver was incompetent. Do yourself a favor and go to the downtown location.

Very upset that they don't deliver to a business that's less than 5 miles away. I live less than a mile from the mall in West Ashley and they deliver to my home but not to the mall. read more