The new management is so good. The staff is friendly, well trained, professional, and appear happy to be there. We keep going even though it's so expensive because of how good the experience has been lately. Even made a call to corporate to tell them how much things have improved at this location. Great food, great service, and always clean. read more

I ordered this online so all I can say is that the food is great I like it. Food service is quick because when I ordered it and by time I went to pick it up it was ready and hot and fresh. read more

Five Guys - My food - Burgers Near Me - North Charleston, South Carolina

I have always loved a Five Guys lettuce wrap cheese burger and this one didn't disappoint. What did disappoint was the fries. Shrinkflation has occurred and it's shockingly obvious. A little fry used to be enough to share with someone, now it's 15 fries in a tiny envelope.. I was honestly startled by the new portion size. It's a little disheartening. read more

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Typical Five Guys experience, which is to say, you're going to pay a lot more for a fast food burger than you will at McDonalds or Burger King, but it's going to be a really top flight burger with fresh ingredients and the fries are going to be made with potatoes cut in-store that day rather than being a chemical concoction shipped in frozen the month before. Many of the bad reviews of Five Guys focus on price, and if you just compare the price to McDonalds or Burger King you'll be disappointed, but if you factor in the higher quality of their food, I think they charge a fair price. In any event, the food I had here was very usual for Five Guys, I liked it a ton, the fries were a bit floppy like I expect from a fresh fry, and perfectly salted, and the service was outstanding. I got my food quick, bathroom was clean, I couldn't ask for more. J.Ja read more

Very good service. I mean it's quick and reliable. Ordering on the app and picking up with them is easy and the food is always good. It won't ever be cheap but you know what you're getting when you choose five guys. One of my preferred spots around here. read more

Five Guys near Tanger Outlet is a solid burger spot. staff here is very friendly. They have a timely system to crank out the burgers and fries!! Lots of room at this location with casual feeling and always has music playing. Easy 5 Stars !! read more

Five Guys - Five Guys Tanger Outlet!! - Burgers Near Me - North Charleston, South Carolina

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In the fast food burger wars, Five Guys ranks very close to the top of my list. Their fries are great and don't forget about the bacon cheese hot dog either. I noticed some of the reviews mention them being closed all the time and I remember that. I tried to go a couple times and saw the same sign that they had a staffing issue and would re-open later, but then just stayed closed it seems for weeks. I've been in since and it seems they've gotten everything back in order. The place was super clean, staff was friendly, and service was quick. Hopefully they've got it figured out moving forward. read more

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Food is good, but service is a bit lacking. For their price they ask they need to deliver better. Their team training doesn't show. A lot of times it feels like its just a job to them and are just doing the least needed to get through the shift. For the high ticket that needs to change. read more

Too pricey for just a regular cheeseburger! $12!?!? I never liked their fries.. I do t order their drinks I'm not a soda drinker or tea or lemonade from the fountain just NO. read more

35 dollars for two cheeseburgers that aren't even that good place is a complete rip off.

Ambiance: The feel and atmosphere are nice. Clean and open. Service: Good but not great. Food: Burgers were good and the fries were ok. Nice and hot but not my style. Price: Crazy expensive! Lunch for 2 was almost $40. Fries are way overpriced. If I pay over $10 for a burger, the fries should be included. Likelihood of a return visit: No. there are much better options and less expensive. read more

Dining room closed right now, but they do have a couple of outside tables available or you get order to go. Food just as good as always with burgers being the main attraction, made to order and all the toppings free. Love all the topping options so you can virtually create a different burger each time. Just get one order of fries and share with someone; they give plenty. read more

Food is cooked when ordered. Definitely enough to fill you up. Customer service was good also.

Love Five guys burgers. Always fresh and tasty. Even with the Covid-19 social distancing and limited outdoor seating it was a great meal. The fries with vinegar is the best! Always my go to burger no matter where I am. read more

Five Guys - Burgers and fries - Burgers Near Me - North Charleston, South Carolina

We had great burgers, fries, and service at this Five Guys location. There was plenty of parking, too.

Hadn't been to Five Guys in a while, though I used to frequent the downtown location. Won't be going back anytime soon. Ordered a burger and soda (no fries or add-one), then was prompted to add a tip. Ended up costing over $18. I'm all for the folks working there getting paid, but not when the business wants to pass that off as an additional expense on the customer who's already paying out the nose. Even without the tip, the burger and soda alone were over $16. The burger is good, but it's not THAT good. BTW - they were out of the soda I thought purchased so I had to improvise. Great burgers if you're earning six figures. Otherwise, save your money. read more

This is my favorite location of five guys. It's continent to the outlets. Whenever we go shopping we stop here and grab some grub. The workers are always nice. Each time we order a burger, they come out perfect. It's always consistent and it's always delicious. I have never had bad food from five guys. read more

I ordered and paid for a small bacon cheeseburger with an extra meat patty. I picked up my food (covid) but when I got home there was only 1 patty on my burger. The tag on the outside of the bag showed that an extra patty was ordered. I called the restaurant as soon as I discovered the mistake and was told a manager would be right with me. I hung up after waiting for 8 minutes. I then called back and left a message asking for a call back but I have heard nothing from them. I can not recommend this restaurant to anyone. read more

Five Guys - Waiting for a manager. - Burgers Near Me - North Charleston, South Carolina

Took my daughter to this five guys while we were staying in town over night for a quick meal. We eat at five guys every few months or so, we are familiar with the chain. This locations food was on point. Everything cooked perfect, and they gave us lots of extra bag fries. Both the lady who took our order and the one who gave us our food were kind, and friendly. The dining area was clean and all condiments, silverware, and napkins were fully stocked and ready to go. My only issue is price, I know everything is more expensive these days however $40 for a kids burger, one bacon burger, two small drinks and a shared French fry seems a bit steep. All and all food was very good and I would eat there again. read more

The Five Guys at Center Point is very poorly run. Seems there are 2 crews, one that does all the work and one that does mostly nothing. We arrived at 11:15 for lunch and waited almost 5 minutes to have our order taken, while two 5-Guys employees ate their lunch. I am not sure why they are having lunch during lunch time after the store just opened. Kudos to the other empoyees that stepped up and proactively asked how many patties so they could start getting things made. The other crew hustled and I give worthy praise to their effort. Also, a maintenance person came from the backroom and walked through the food prep area with caulk guns while we were eating. So how about getting rid of the dead weight and support the employees that actually care about what they do? read more

Fresh burgers and fries =s a winning combo in my book. I've been a fan of the single with cheese add Mayo mustard pickles and lettuce! Order fries bc the fries are delicious and share. The fries mound up in the bottom of your brown paper bag and seem to go on for days. I've actually never tried any other menu items as I've always gotten the same two exact thing every visit but friends I've been here with have ventured out and tried more and loved it. read more

Just went to 5 guys at the Tanger outlet for a nice burger. Was greeted at the register by a most pleasant cashier and a nice clean restaurant. Got our food and thoroughly enjoyed the great quality hamburger and price that 5 guys offers. The small fry was plenty for the 3 of us and getting all the great toppings like grilled mushrooms, grilled onions, bell pepper, lettuce, tomato and ketchup made for a delicious burger. The small burger is actually plenty for me and I weigh 215 pounds. I spoke to Brian the manager to let him know that I found his employees to be extremely pleasant and the food quite good. Just a good experience and will be back again. read more

3.5 Stars. 5 guys Burgers and Fries...where they give you enough fries for 5 guys... lol. You get a lot of burger and fries for your money, but expect a meal to run between $11-16 on average... which is a lot of money for a fast food spot. Considering that a few bucks more gets you a burger and drink at Ruth's Chris, and maybe even Halls downtown. All that said, "price" is not usually a reason someone goes to places like 5 G's (or even Burger 21/Smashburger/etc). You go for great food and a tasty burger. I use the app most times, or order online. When you get there, you DO have to check in, so you still don't get a chance to avoid the line. They don't make the burger until you get there, so that defeats the purpose of using call ahead features especially when you are trying to avoid the lunch rush. read more

Five Guys - Still trying to keep my ketogenic lifestyle going. Extra cheese and bacon - Burgers Near Me - North Charleston, South Carolina

This place is ridiculously expensive. $16 61 for a burger, small fries and water. (See attached receipt) $2.49 for a cup of water? I asked for sweet tea but they were out so I accepted plain tap water and question the $2.49 soda charge on my receipt and was told "it's bc you ordered a club." HUH? I ordered a burger, small fries and water. What "club" did I order? The burgers and fries are way overpriced for what you get. I will spend my money on a better burger and fries elsewhere. I won't be back. read more

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The kids wanted Five Guys, so I went down to the one in West Ashley. Permanently closed! Boo! So I drove up here to this location. The staff is friendly, the restaurant and bathrooms are clean. The food is tasty! They quickly gave me a side of mayonnaise that I requested (for our French fries!). There was not a long wait to have my order taken or to receive our food, even though the restaurant was fairly busy. There was a fella walking around wiping down all the tables and chairs and wall areas of the restaurant. I like when I can see the staff cleaning, it reassures me that the kitchen is also well-maintained! I like Five Guys. They are a tad pricy for fast food, but since they use all fresh ingredients, it's worth it. I'll definitely be back to this location! read more

I have been to multiple Five Guys and their service is always great, along with the food. I am standing here, as the ONLY person aside from the 3 associates. Not one word has been said to me as I stand here for a to go order. I have been looked at multiple times, by all 3 of them. Does a hello not matter anymore??? Ask me if I am here to pick up?? No acknowledgment. read more

Hours are not true, seemingly never open. What a joke, don't bother coming here. There's a sign on the window that hasn't moved in weeks that says they'd be open from 11am to 2pm, right when everyone is at work. How convenient. read more

Sometimes it's a good idea to gorge on a greasy burger and fries. If that's the case for you, Five Guys is a good go to. They have burgers with two patties or little burgers with a single patty, hotdogs, grilled cheese, BLT and of course, French fries! Chad got the cheeseburger all the way minus pickles (mayo, lettuce, tomato, grilled mushrooms, grilled onions, ketchup and mustard). I got the plain hotdog with grilled onions. Sadly they were out of jalapeños when we were there. The cashier was extremely friendly and got our order in quickly and correctly. Since they were short staffed, she then pitched in with compiling orders. We had to wait about 15 minutes for our food but at least it was hot and fresh after the wait. While we were eating, more workers came in and it seemed like the wait wasn't as long for the waiting customers. I'll be back once the grease from this meal leaves my system and I'm in withdrawal. read more

FI've Guys food is usually very good and service usually the same. Unfortunately, I can't say the same for this location. Food was fine, but slow. Impossible to hear what they are saying because of masks (mostly incorrectly)although they were behind plexiglas. The worst part is this location does not allow you to dine-in yet you can make drinks, dig thru lids, scoop peanuts etc.. and everyone was sitting at the "closed tables" eating nuts and waiting for food. If a place wants to keep using covid as an excuse that's ok but at least do it all right or don't do it at all. All other restaurants are fully open so it's time to move on from the liberal rhetoric. read more

Okay I had high hopes for this place ever since I heard "Oh my Dayum!" by YouTube food critic Daym Drops a few years ago praising Five Guys by song. However , I was not impressed with my experience. It was just disappointing all the way around. So, it's a super casual place- essentially very expensive fast food. You place your order at the counter, they call your number and you pick it up . I ordered the little bacon burger ( little meaning one patty instead of two) with Cajun fries. Everything is a la carte so there are no combos. So for the little bacon burger, fries and small/regular drink it was $13. Which would have been okay , had the quality of food reflected that price. Sadly, it did not ! The burger was mediocre at best- it lacked seasoning and flavor. I guess they rely on all the toppings to distract from the weak patty. You can order all the toppings you want - for no extra charge they promote. The dining area is decorated with all these signs highlighting all the restaurant's accolades - best burger, best fries etc. The dates on these signs are from like ten years ago so either something changed in those years or they have a very talented publicist. The fries are okay. They give you a lot so if you love fries , you will appreciate this. Their ketchup machine was out and after I let them know and they confirmed it was out , I guess they didn't feel like refilling it because they never did while we were dining there. They just gave us a few packets of ketchup . For $13 I want that ketchup machine refilled and working! I also felt like they took a long time to prepare our order. Also, everything is prepared "to go" style which means they throw everything in a brown bag which has grease stains on it from the mounds of fries. It's a mess. Even Burger King and McDonald's have trays for guests choosing to dine in . Five guys certainly has a great schtick- gourmet prices for a less than "fast food" experience. Giving two stars because the dining area and bathroom seemed clean and the guy that took our order was nice. read more

Five Guys - $13 for this weak burger, fries and a small drink - Burgers Near Me - North Charleston, South Carolina

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They were friendly from the time we walked in. Love that we get to customize our burgers. Wait was not long at all. Food was very tasty.

CLOSED the last three times I went there for dinner. Called the other one in North Charleston, they were OPEN. Won't bother going to this one any more. read more

I'm from out of town and this is the best Five Guys restaurant I've been. Everyone was friendly, the burger and milkshake were made well, and the kitchen and dining area were clean. read more

The bacon cheeseburger and cajun fries tasted fantastic. I had my food about 4 minutes after ordering and there was no line at 11:30am on a Thursday. While I can appreciate that the juiciness and flavor of the burger is in part due to grease, the mess factor is significant. I found that the relatively thin bun was soaked through and flopping down, making it a little challenging to eat. I also felt that if I put the burger down, I would not be able to pick it back up without causing a small explosion of toppings all over the table. And even though I liked the flavor and consistency of the fries, I was put off by the fact that I had to literally dig through them to pull the burger out of the bag. I believe this is done purposefully, perhaps to be distinctive, but it's annoying. I shouldn't feel the need to eat my way down into the bag to pull out the burger, which is the highlight of the meal. After finishing the burger, which I ate quickly because of a combination of the fear of losing all the toppings and the fact that it tasted great, I moved on to the fries that weren't already consumed during the digging phase of my meal. My hands got VERY messy, VERY quickly. I believe the cajun seasoning is stuck to the fries with a flavorless epoxy that is resistant to napkins. Furthermore, as I write this, I'm feeling like I ate a brick based on how heavily it is sitting in my stomach. I think I need to take a nap after I wash my hands a dozen times. Great taste, friendly service, clean restaurant, but extremely messy and I'll probably be digesting for a fortnight. Finally, I was not mentally transported to the potato field from whence my fries came as one reviewer suggested I might be - if that potato field had some wet naps it would have been a welcome journey. read more

What's not to love about Five Guys?? There aren't many options on their menu which works in their favor. It allows them to focus on the meat and potatoes of the business. Literally. The burgers are great, and the fries are excellent! I've seen many people complain about the price. I don't understand why. Paying about $9 bucks for a full meal is what you'll do even at most fast food places these days(if you're getting their deluxe combos and such). Also, the quality is far beyond what you'll get at your local fast food restaurants. Fresh ground beef accompanied by fresh toppings(which there are many of) with the french fries treated in the same manner. There's even a sign that tells exactly where the potatoes of the day came from. The service is super fast. This makes Five Guys the ideal lunch spot. It's even good for the occasional inexpensive dinner. The burgers are juicy and adequately messy. The best burgers are the messiest(seems to be a lot of whining surrounding this matter)! They leave the fries in the bottom of the brown bag your food comes in. Do yourself a favor. Leave them in there, pour some malt vinegar in, and shake it around. Delicious! The next time you're thinking of making a fast food stop hit Five Guys instead. read more

Great staff, great food. Never had a bad experience here. Their burgers are awesome, as well as the hot dogs. Order the fries and they load you up. read more

Five Guys - Burgers Near Me - North Charleston, South Carolina

Okay this review is more for service because truthfully if I want a good burger, I don't go to Five Guys. My daughter and her friend had never eaten at Five Guys so I decided to take them. The cashier was friendly, took our orders correctly, we received them in a timely manner. The burgers were a-ok, my friend's daughter ordered a hot dog and said it was stellar. The fries, as usual, were my favorite part. Plentiful and tasty!! Hadn't eaten at Five Guys in YEARS and probably won't again for a long time, if ever, but that's just my personal preference and nothing they did wrong! read more

HORRIBLE! not only was the place disgusting and not clean, we waited over 30 minutes for our order with practically no one else in the store! At first she called our number off wrong and gave our food to the wrong person, and then tried to give us someone else's order! When we noticed we asked for our food and waited another 10 minutes! We finally got our food and sat down to eat, when we noticed they completely ignored our orders and just gave us burgers with everything on it! It wasn't appetizing and our fries were not cooked! NEVER GO HERE! How hard can it be to make two hamburgers?!? read more

This was a great experience. First there is parking available. The staff was professional and efficient. I also observed staff going around cleaning while I was there also which is nice. The food was prepared quick and was delicious. I got the cheeseburger and small fries. The burger is perfect with a nice amount of cheese. The fries are delicious as well. I have had five guys before at another location and this location kept the excellence I am used to. read more

Can't get an order right to save their lives. Overcharged for an incomplete order. Incompetent staff.