Cook Out is great for milkshakes! This location has two drive through windows and fast service. It seems like the prices have gone up a little (as they have everywhere) but it's still a good price these days. Flavor was great! read more

Cook Out - Fast Food Near Me - Charleston, South Carolina

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I used to hate this location bc my order was always wrong BUTTTTT The past few times I've been have been amazing!!! Great service, perfect orders and such friendly staff!!! I am so happy w the new staff they are freaking awesome. Especially one guy that works in the window.. wish I knew his name! read more

Do not go here. Every item we got was awful! The customer service was butt. They yelled at me because I didn't know what I wanted to order. Impatient staff who don't listen to customers!!! read more

The employees were extremely rude and unfriendly. We weren't greeted at all, and the tone throughout the interaction felt irritated and impatient. When we had questions about the menu and ordering, they seemed annoyed rather than helpful, which really ruined the experience. I hope management can focus on hiring or training staff who provide friendlier customer service. read more

Such a great fast food place! I love that you can build a tray and have a "main with two sides" but the sides can be full meals! My favorite burger is the double burger cheddar style but no bacon sub chili. Make sure you pick the chicken strips over the chicken nuggets. The quesadilla sauce is a must ask for. The drive thru has two entrances and the one on the left pulls up to the passenger window so if you're ordering for someone else, it comes in handy. The service is always quick but they are very short with you inside so come prepared with your order. read more

I feel like a lot of people are sleeping on cookout... And I absolutely love this place. No, it's not gonna win a culinary award. When it comes to fast food and value this place, has it mastered. You can get a little bit of everything not a lot of money. Their burgers are good (I'm saying this in terms of fast food) the service is always quick ... but the real winner here is their milkshakes. 10/10 if you don't get the milkshake, it's a missed opportunity. Sometimes their drive-through confuses me but also sometimes our walk up window gives me anxiety so take it for what it's worth . read more

Immediately, any spot that serves hush puppies is already goated in my book. But this is a great spot if you're craving some late night fast food. And the cook out style burgers always hit. read more

Amazing service. So fast and everything was correct. I appreciate the speed and dedication Amira gave us tonight. Thank you!

I ordered a beef quasadilla and a chicken wrap. When I received the bag, I was amazed how light it was. The beef quasadilla had no beef and only cheese on a tortilla. The chicken wrap had one small chicken piece on it. 7 dollars and still hungry. No one answered the phone when I called. Don't order from the west ashley store. Not worth it!!! read more

In Charleston, everyday is a perfect day for a cookout kind of meal. I mean - literally - whatever your taste buds desire, I'm sure it's on their eclectic menu options. From burgers to barbecue, from quesadillas to milkshakes the Cook Out brings more than just the boys to the yard (((in my Kelis impersonation.))) To be such an indifferent restaurant compared to other fast food chains, the Cook Out truly do pack a powerful punch for these reasons alone: Everyone love their shakes; they're open until 2:30AM everyday; and they have two drive-thrus. There's also an outdoor dining area that just might be perfect for a cook out style dinner but, I've never dined outside here, before. The reason why I love dining here is because it's extremely convenient for late night snacking, as I tend to get hungry in the middle of the night. Yes, in my sleep. Don't ask! LOL! read more

Cook Out - Fast Food Near Me - Charleston, South Carolina

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I've enjoyed Cook Out in other cities but won't return to the West Ashley location. It was just bad, on a number of accounts. First, as a walk-up customer, I waited at least five minutes for someone to come to the order window (this location does not have indoor dining as some do). When the window opened the young lady inside just looked at me. After requesting clarification that I was in the right place to make an order, it took another ten minutes -plus to receive my food (two items). During my wait time two customers walked up, to the same window, to address issues with their orders, including a chicken quesadilla that was missing the chicken, apparently. The other customer seemed to get a lecture from the clerk, something like "I told you we were out of lettuce..." The young timid-looking customer just turned and quietly walked away. A third customer, tired of waiting, commented "this isn't looking good" and left. All the while (15 minutes or so), I'm smelling something burning that didn't smell like hamburgers or hot dogs. At first I thought it was coming from a car or two in the drive-thru lanes, but it persisted. Makes me wonder if the employees inside were just as cooked as the burger I finally received. Based on food alone I'd give the Cook Out chain a 3+ for the decent inexpensive meal and interesting menu choices; just not at this location. read more

When I give restaurants a star-rating, it is in comparison to other restaurants of their sort. For example, I would not compare a Taco Bell to a sit-down Mexican restaurant. As such, I am not comparing Cook Out to one of my town's fancier burger restaurants, I'm comparing it to other fast food restaurants. Solid 3-stars. One star because they have excellent prices for the amount of food you receive (check out the trays and the jr. trays!). One star because the food is pretty tasty for fast food! A third star because they are very efficient and fast with expediting orders at this location. The reason I won't give them 5-stars is because they aren't the best fast food burgers out there. They're good, but not "the best." I'm not giving this location 4-stars because I've been here twice, and twice they've messed up my orders. The first time, they didn't put all the toppings on my burger, but I figured it was a small error, as they were busy. No big deal. Tonight though, they left off the pickles on my burger, and they completely forgot the onion rings side for my son's jr. tray. Two mistakes in one order and messing up both times I came here means that I'll only be able to give them an average rating, which is 3-stars. Too bad because I think if they improve upon paying attention to the orders, they could definitely reach 4-stars! read more

Cook Out - Full Menu - Fast Food Near Me - Charleston, South Carolina

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Ordered two burger trays from this location an hour ago so my fiancé could eat and he immediately got sick after eating his burger because the meat was bad. I do not recommend going here at all, never had a bad experience until tonight but that was enough for me to never eat at this location again. How do you sell bad meat to customers and still be open?! read more

We got really nervous when we decided to try this place. We are from Orlando, Florida and have never seen this restaurant before. But when we went, we saw that the drive through line was wrapped all the way around the building and it was incredibly busy. In our experiences with fast food in our area, if this is the case, a lot of mistakes are made and it takes forever. WE. WERE. IMPRESSED. They handled the line so incredibly well. It moved efficiently and there was not one mistake with our order. The staff was friendly and we were pleasantly pleased and surprised. If we make it back to Charleston, we will for sure be coming back here! Thank you! read more

I usually have no problem at this cook out. However JULIA the cashier gave me such attitude when she made the mistake! I ordered my food she repeated it correctly then when I got to the window she hit lettuce instead of onion on a chili burger. When I notified of the mistake she just sat there with a long pause. "Do you just want some onions?" I said no I want the burger I ordered I don't like hot lettuce on a chili burger lol. Then when it finally got done she might as well as thrown the bag at me and closed the window and walked away lol. She must be a kid with that type of attitude! I know it's hard to get employees right now but you can definitely afford to lose that one cook out! read more

Food was good didn't have any ketchup or barbecue sauce available tho. They also forgot the bun to our sandwich but ended up giving us a whole extra one read more

The white manager at the location was rude and gave me the wrong food. They took the food back that was already touched by me and gave it to the next customer. This place is absolutely disgusting and i don't recommend going here. The mount pleasant cookout is way better. read more

I may have screeched when I noted a sign for Cook Out on the highway into Charleston from Savannah. It's been a....good number of years since my freshman year of college in North Carolina. I didn't have a car on campus but I always found ways to hitch rides to Cook Out for their milkshakes and hot dogs. I haven't visited since. As such, I obviously rerouted my friend straight to Cook Out. She was confused by my excitement. It was mostly nostalgia based, but I can say their cheap hot dog with mustard and Oreo milkshake were just the best fast food items I've had in a long time. Tremendous. You may even say fantastic. But yeah. Their milkshakes are awesome, and I'm still a big fan all these years later. If only they'd franchise to Jersey!! This particular location looks shiny and clean. They have several drive thru windows and a walk-up ordering window. Nice. read more

Cook Out - Too good. - Fast Food Near Me - Charleston, South Carolina

For a fast food joint, this place is legit. Awesome burgers and great shakes. No inside sit down available so we sat outside in their outdoor seating. I was gonna give 4 stars but when I saw that we only paid $24 for 6 people, I had to give 5. Awesome food for a great price. One of the best fast food joints I've been too. read more

Cook Out - PB fudge shake. Very thick and good. - Fast Food Near Me - Charleston, South Carolina

At this location, they are great! Fast, courteous, kind. Easy to see they work as a team! Ordering was fast! Accuracy was excellent. Quality of food is very good. It was a good experience! Dual drive thru, they made it even better! Manager has a very well trained team. I went late evening shift on a Saturday night. Was amazed! Keep up the incredible job! read more

So, I don't get milkshakes, ice cream, dessert, out very often. Typically I eat a scoop of grocery store brand frozen yogurt out of the half gallon container each night in front of the TV to relax... but when my husband and I want a milkshake, Cookout is the place to go! Cookout is kind of elusive. There's no corporate website or Facebook... no happy meals with toys or big advertisements. If you google it, you can't find much beyond pictures of the menus (no caloric information, dieters) and reviews like yelp. They don't really advertise, I guess the milkshakes kinda sell themselves. The shakes are less than $3 and there are probably 40+ varieties to choose from. The Heath Toffee one is really good. You can go fruity, candy, chocolate, and they will customize it for you and combine the flavors if you're nice about it. No indoor seating but there is a double drive through. If it's a nice day you could pick up food and have a little picnic, but since we live close, we just drive off with our shakes... after paying the very nice, courteous staff of course. If you're hungry and want a lot of food for cheap, go to Cookout. I wish we'd had it when I was in college! But, we just go mainly for the milkshakes. read more

I go to this location a decent amount. I'm pretty easy to please. I've overlooked the hair in my chicken quesadilla 3 times now. But plastic in my sandwich this is very disappointing. read more

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Went through drive thru. They had us go in reverse in the drive thru to another door. Then wave us to the drive through window. Now I'm concerned our food had something put into it and won't eat it. Won't return.. read more

If you're going to eat fast food, this is the best of the bad. I think they use a lot of liquod smoke.

I love this place. The shakes are amazing especially the pineapple one. There is a good variety of sides.

I have given this restaurant second, third, forth chances, and more. They will either take a long time to make your food or, more likely, they will get your order wrong and treat you as an inconvenience in the process. Avoid if you can. Except for the guy with long brown hair. He delivered surprisingly good customer service. read more

If you value and respect your time don't come here. I love cookout but this location especially, ruined my experience. Took 10 minutes to take our order once we arrived at the window. Got the entire order wrong. Forgot my boyfriends cheeseburger which was his main item and gave him the wrong sides as well. Do better. I would recommend a better system for y'all's restaurant. 0/10. read more

Facility was very dirty and poor customer service. Food was poor and over priced. Would not recommend this location.

Visited the location West Ashley yesterday at 4 pm. Ordered a shake. I heard the Landry so OK. When I pulled to the window she said "you didn't order anything ". I said I ordered a cookies and crème shake. She said" I didn't hear you that's why I said What?" I said ok I'll take a cookies and crème shake. She said" I can't take your Oder here, you have to go back around". Besides being rude, this is the least customer friendly policy I've ever heard of. Would have talked 5 seconds to take the order at the window. Been going to this location since it opened. Not interested in going back! read more

Go here if you want covid. While in the drive thru I am watching the prep cook eat food with his finger in his mouth with the prep glove on.. Completely disgusting. Food looked like crap too. read more

Cook Out - a hamburger wrapped in tin foil - Fast Food Near Me - Charleston, South Carolina

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Don't eat here. The French fries taste like they have been sitting out for minimum 3 hours. Cold stiff and unrecognizable to my tastebuds. The bun on my burger was also stale and stiff particularly the rim making it inedible. I waited 23 minutes for this garbage and had to wait longer because a part of my order was missing. The staff was not that friendly. Just go to Waffle House for a late night burger craving. read more

Cook Out on Savannah Highway in West Ashley is a one of my favorite spots for burgers, shakes, and other favorites in one place. I like all of the different options that they have available and all of the different combos and choices. You get a lot of food for what you pay and it is well worth taking hungry people here if you want to feed many people. The staff and customer service here is great and I have had a pleasant experience every time I have been here and have not been disappointed. read more

Cook Out - Cook Out - Fast Food Near Me - Charleston, South Carolina

Team net friendly ...ask for ketchup and was ignored or didn't hear me. So I waited at window just looked at me then open after he was done and just looked at me so I said I'm sorry maybe you didn't hear me can I have some ketchup? No response just got it and handed it to me. Shirt was filthy in the front. LOVE the food but lack of service and cleanliness drop it to one star! read more

Decent burger, dog, fries, onion rings, shake, wrap, yada yada yada place with food at very reasonable prices. You can easily have a full meal for about $5. Don't expect the highest quality food, but okay for a quick bite. The burgers are grilled, which adds a nice char taste. This location is basically just a drive-thru with a few outside tables. read more

We were in Charleston for a week and I convinced my family to try Cook Out. I am a burger fanatic and like to try to local fast food chains. Pros: 1) Cheap - Seriously cheap eats 2) Fast - It was quick service (although they were training staff) 3) Burger - The burger was good as were all the sides we tried Cons: 1) Bathrooms? Couldn't locate one... is there one for customers? 2) Milkshakes were not actually mixed up well - like flavor/toppings were separate from the vanilla ice cream they put it all in read more

I hate that I am writing this but I have had it with this place. Wait 40 min in line just to get your order wrong each time. Today, wait was not long at all. I pulled into the drivethru to order. She accidentally gave me 2 sweet teas instead of one. Before she even rang me up I let her know I just ordered 1 sweet tea with my food. She said she would handle it. Next thing I know I see that I was still charged for that second sweet tea on my card. Not worth it! read more

These guys messed up our entire order and the rude cashier did not say a single word to us even when we asked the price. I don't get it.

I don't understand all of the glowing reviews about Cook Out. Sure it fast and very inexpensive. But it's the inexpensive part which in turn affects the quality. Burgers are greasy and that's not a bad thing. But sitting like a brick in your stomach, is not to my liking. Staff can be hit and miss. Sometimes polite and friendly, other times they are miserable a-holes. This doesn't mean I won't be returning. It just means I have to be in the mood for a brick burger. read more

Sat in the drive thru for over 20 minutes with a total of 5 cars at the restaurant in the middle of lunch hour. Repeated my order several times, and my food was still not correct. Manager Joshua needs to get it together. read more

Slowest drive-thru ever. Took 30 minutes just to get from the order board to the widow to just get drinks Update: total time. 34 minutes from when we placed the order to the pick-up window. 20 minutes of that was second in line. It should take 20 minutes from when someone pays to when they get their food. When we got to the window the girl there was rude, unapologetic and was wearing her mask around her chin read more