I received a B Day Promo for a FREE 8" Sandwich - I placed my order online and received an error message, so I called this store for assistance. I was basically told to figure it out myself. Terrible Customer Service/Experience!! read more

Came to this place over the weekend. Just your normal Jimmy Johns. Great service, clean store and definitely food that was made really fast. They definitely aren't false advertising about that,that's for sure. read more

Ordered a Totally Tuna...sandwich had a thin layer of tuna and loads of lettuce. Have a picture of it I wish I could share. Not worth the $5. http://muyhambre.tumblr.com/private/50353138427/tumblr_mmr0ga3YDC1spndpo read more

Great staff, so professional, and they looked like they enjoyed their job lol ! I worked in food service a long time and I can say this part of the chain is doin great! Not to mention my blt was on point ! read more

In terms of chain sub/sandwich shops, this one is probably my favorite. Service has always been fast and friendly. Sandwiches are always made consistent. The whole-grain/wheat bread is insanely fresh. The Beach Club is tasty and has a crazy amount of calories. What I do love is the Un-which. They make all of their sandwiches on lettuce wraps - so if you are watching your carbs/carlories - this is a great way to go. Pricey, as they cost the same as a regular sandwich, but with the calorie savings. read more

Freaky fast more like.... freakin slow. Seriously don't go there unless you got time to chill.

my first time eating jimmy johns the food was great the second sandwhich was for the road and they made it perfectly.

Disgusting!!!! Went there last week and there was a bug that looked like a roach in my food. The girl offered me credit for another sandwich, like I'm gonna ever go eat there again. I got a refund and left. NEVER AGAIN!!!!!! read more

Very quick service. They were timing themselves from the ordering up until they finished my sandwiches. This location takes there slogan to heart:) read more

This Jimmy Johns is my favorite fast food restauran. Staff is friendly and always smiles. They do make sandwich very quickly and always taste great. Bread is always fresh. Nothing to complain about. For quick biti it's Perfect place. read more

The staff at this location is truly awesome. They are always friendly, they always get my order right and it's always fast. Why 4 stars and not 5? Because Jimmy Johns as a chain... does not really deliver. They say that they do but in order to live up to their "freaky fast delivery" none of the locations near me will deliver to my house. It takes me 10 minutes or less to drive there but they insist that I am out of range. So, unless you happen to live next door to a Jimmy John's do not expect delivery. However, if you do intend to pick it up or eat in, they are 5 stars all the way... read more

Very fast service, tasty sub sandwich with very fresh ingredients on good bread, and decent prices. I would return and recommend.

For a quick sandwich on the go to take out, and Jimmy John's delivers. Fun, great staff.

For fast food I give this particular store on this day 4 stars. My "Big John," roast beef was 8in. of fresh deliciousness. Fresh baked bread unlike any I had before--like a long tough crusted roll. Price, 4.75. Can you get a 6 in roast beef at subway for that price? I don't think so. Since my original review written 8 months ago I have continued to choose Jimmy Johns over Subway. The food just tastes better. The drive through goes like this-- order:" # 2 please, no drink no cheese please." I drive up to the window and there it is. NO WAITING! The sack with the sandwich is right there as I pull up. Wow! Try that at a Subway. Need a cheap fast delicious lunch? Checkout the #2 through the drive through at 95th Jimmy Johns in Hickory Hills. Bam! I give this eatery a Homerun! I went again today and still this restaurant is THEE FASTEST DRIVE THROUGH--bar none. Order at the first post. Pull up to the window and bam there is your food. So fast you barely have time to put your credit card back in your wallet. In fact you don't they are waiting on you!!! The people are nice too. This fast food deserves 5 stars and a grand slam Homerun. read more

Went in after work (because they won't deliver to my house a mile and a half away) and ordered a #9, Italian night club, no tomato, no onion. Got home, opened the sandwich which consisted of turkey and lettuce only. Not even close to what I ordered. Drove back to return the food and have them credit my debit card. The young lady behind the counter NEVER apologized for messing up my order and simply said, with a recognizable amount of not giving a crap, "your card will be credited in a couple days." No receipt, no, "my name is...." in case of any problems. Zero customer service skills. Thanks for nothing. Will not be back. read more

If I could give a zero I would. This was the absolute worst place that I have ever been to. Hey made my order wrong twice and after spending over 15 on my meal which included tip, they made my order wrong twice and then after the 2nd time it was made over and brought to me, it was still missing the "extras" that I paid for. The General manager ended up saying I could come back and get another sandwich, but when I got there, they advised me that the "extras" I would have to pay for. Ha! What a joke. I would recommend NEVER going to this place in life; because I know I will never. I am the type of person that gives good reviews as well as bad ones based off my experience, and this one really made Zero sense in their logic. Smh. I'm telling you, go somewhere else. read more

Called to order for delivery. The female that answered was very short with me, bordering on ignorant. When I gave her my address, she said they don't deliver here, told me it would have to be the Bedford Park location, said bye and hung up on me. This store is less than 2 miles from the house. The Bedford park location is not on their map. I got the contact info from yelp. I'm sorry my business is unwelcome at the Burbank location and will not waste their time again. I will also be sure to recommend other locations besides this one to friends and family. read more