Food was good but even entering specific delivery details as to what side of the building and what door to deliver too they still deliver it to whatever door they want and never contact or confirm with you. After waiting almost an hour I called the shop and asked for an update and was told it was barely out for delivery. After a full hour of waiting I decided to go up to the next office entrance on the other side of the building where I spot my food sitting on an empty receptionist desk. Thanks guys. Freaky fast? More like really "freaky inconvenient". read more

This is LITERALLY the worst Jimmy John's I've ever been to. The fact that I've ordered from here multiple times makes me ashamed of myself. I got rid of all my JJ apps and stuff on my phone because it is so bad. The food always tastes stale, poorly made. The meat is awful! They're usually late, I've even had them cancel my order because they didn't have a driver. What??? It's Jimmy John's! How the hell you gonna have no driver? The management of this place needs to get a grip! read more

If you like lots of brown lettuce in your sandwich, this is the place for you! Yuck, yuck, yuck, just yuck! read more

Jimmy John's - Brown shredded lettuce. - Sandwiches Near Me - Aurora, Colorado

I ordered a Turkey Tom and it literally had one slice of turkey on it. I called the store and they said it was "what corporate said and it was based on weight". Charging $8 for a sandwich with literally one slice of turkey and a handful of lettuce is criminal. read more

Jimmy John's - Sandwiches Near Me - Aurora, Colorado

I am always eating sandwiches from Jimmy John's whether it is through our union or my son ordering he used to work at Jimmy John's whenever I order I order the sandwich that I want and that I also like I do wish that they had more hot sandwiches. I guess different type flavors but I still love Jimmy John's. It's a sandwich. There is no ambience.. My ambience is great when I'm at home. read more

Visited this location twice and both times all went well. Had the gargantuan (half) the other day and it tasted fine, no issues at all. Today I ordered Billy Cub on wheat and it tasted great...ate in both times, restaurant was clean. Wish they toasted the bread, but they just don't. Bought a huge dill pickle for $1.79, good times!! read more

Jimmy John's - Huge pickle - Sandwiches Near Me - Aurora, Colorado

My sandwhich was squished flat, none of the condiments were on the sandwich. I was in the store ordering so there was no reason to miss anything on my order. read more

This place will rip you off on gratuity on your credit card. Calling the store for satisfaction only to get hung up on. No help from Corporate in Illinois. Avoid this place. read more

customer service 0/10. no one answers the phone. they are in the doordash app but don't do doordash????? never gave me my refund on my order for 60 dollars. i've ordered here before and this is hands down a the reason i'll never be ordering again. then said my order was delivered on DOORDASH (again they called me directed to tell me they don't partner with doordash) but is the food in the room with us???? i don't think so. like be so forreal. i work in the restaurant industry and i know this is not what they should be doing. read more

Takes FOREVER to get a sandwich here. Standing and waiting for 10 minutes now. I'm the only one here. The staff is in an appalling mood here all the time. Avoid. read more

Ordered online , got here & the doors are already locked & the guys says their closed , but I arrived here at 8:40 pm . Guy is rude & ignored me for minutes , finally walked over to window , wouldn't open so he couldn't hear me saying I already ordered , so now I have to figure out how to get my money back . Not happy read more

They charged an extra $6 to replace a meat on the deluxe sandwiches. It made me want to never eat at another Jimmy Johns again.

I ordered online for pick up from my hotel next door! I took the short minute walk there and was pleasantly surprised my meal was ready! After reading bad reviews I was concerned but I will not hesitate to eat here again in the future! The staff was friendly and everything was ready in time and delicious!! read more

I'd give this store a zero rating if I could. I ordered via Door Dash and they handle their own deliveries for orders via the app. I received a phone call saying they had no drivers and would be cancelling my order. However, they completed the order instead and charged me for an order I did not receive. It gets better... I call today to inquire about a resolution and was told by the employee on the phone, "Bruh, I don't have time to deal with this s***" and proceeded to hang up on me! Do yourself a favor and avoid this store at all costs!!! read more

The worst Jimmy John's I've ever been too! The workers were very unprofessional and unsanitary. The employees seemed super unorganized and overwhelmed and it was only my husband and I in there. After making our sandwiches someone came in and I noticed that they handled money with their gloves on, one of them scratched their head and put their hands up to their mouth and then went back to making sandwiches with the same gloves on. Gross! I lost my appetite and couldn't finish eating. It was a guy and a young girl. I'm pretty sure the girl wasn't even an employee. Then one of their friends came into the store and caused a commotion. My bread was dry like it had been sitting out all day and only had three pieces of meat on it. Will never go back to this one. It was so bad! I do have to say the employees were nice but this store definitely is not ran well and needs to train their employees better. read more

Worst Jimmy Johns in all the land!! They are NOT FREAKY FAST at all!! So disappointed with every aspect of this store... ordered online at 12:34, store confirmed order... took over an hour to actually get my food... I will NEVER order from this location EVER again... Lesson LEARNED, the suckiest way!! At work, on an hour lunch, getting food when I'm back at work... I'm got my food delivered to me at 2:19... almost 2 hours after ordering online... HORRIBLE HORRIBLE HORRIBLE!! read more

No delivery for months and wouldn't refund my order. After saying it was delivered. Wouldn't recommend

Walked in and was told I would have to wait 15 minutes to order!!! WTF!! THATS NOT FAST GOOD!!! I will never return!!

This is for the Jimmy John's in Mchenry IL. It's the only sandwich shop I will eat at. But, Must be bad management at this facility. They randomly close at the oddest hours. It will be 2:00 or 4:00 o'clock. I walk up plenty people working but doors locked. So I call and ask are you guys open. They said no we close early! What?? Wonder if the franchise knows this. I had to stop going never know if they are open or not. I blame this on management they are in a busy popular area to get a lot of business. No excuse. Either sell it or close it down ‍ read more

Incredibly slow and employees are always arguing avoid this location like the plague

How can you possibly be out of French bread on a Monday at 2 in the afternoon? And they wait to call you an hour after you place the order. What a joke of a franchise. Not fast just freaky. Would be 0 stars if possible read more

This location ALWAYS takes more than an hour to deliver and I live just two miles away. Furthermore, every time I call the phone it gets disconnected. I don't know who runs this place but something has got to give, because I get a bad delivery experience every single time. Do not order delivery from this location until they have a better system. read more

1st I really enjoy the sandwiches but I need to stop coming to this location. This is the 3rd time I have ordered 15-20 minutes in advance so I can just pick it up on my way to work. Each time I have had to wait 10 minutes plus when I get to the store. This will be the 3rd I'm going to be late or have to rush to get to work now. If you want a sandwich fast this is NOT the location go to a different Jimmy john's read more

Why 5 stars? Simple. Fast. Fresh REAL MEAT, NOT processed. Friendly. Reliable. Consistent. Affordable. Dud I say, REAL meat? NOT processed, formed like Subway. Great delivery too. read more

Jimmy John's - a sub sandwich with meat and lettuce - Sandwiches Near Me - Aurora, Colorado

See all

These are good sandwiches. They are very fast also in giving you what you order. The place is very clean. read more

Jimmy John's - the interior of the restaurant - Sandwiches Near Me - Aurora, Colorado

I recognize times are tough. I ordered a sandwich on line at 8:52 and now I know they close at 9:00. I did it all on line. Never talked to a soul. I get notifications that it's on the way after an hour. I called and incurred the wrath of somebody who was obviously shorthanded. I'm sorry I bought into the "freakishly fast" bs. My hotel is 3 blocks from the store. I just want a refund. read more

This location was supposed to close at 5 because of the 4th of July holiday hours and the employee let us in at 6:10 and said he'd make some sandwiches for us. He also welcomed another group in and they got each of our groups their sandwiches so fast. I know no one wants to be working an hour after when they were supposed to be closed. Made our day to see them go above and beyond. Thanks guys! read more

Stayed at a local hotel when picking up family from the airport and it was one of the few options for delivery. Ordered online via app at 8:08pm; no update to the delivery so called at 8:50 and the person said she was the only one there and had to make so many sandwiches this past hour and was way too busy. She said she turned many people away and was the only person working. There wasn't even a delivery driver there. She said she was going to leave a note for her mgr to cancel at least 20 orders in the morning. She don't take my info to cancel my order or tell me how to get a refund. read more

Horrible, incompetent, incomplete, 105 min delay from agreed upon delivery time, awful communications, Assistant Manager is a liar, Manager is out and not available!!!!! I ordered in advance, several days for a school parent event. They were 1 hr, 45 min late. Didn't bring all the items in the order, and lied about the delay over and over as we called them every 20 minutes to find out why they were not here yet. They kept the pre paid tip and did. It offer to reduce payment, even though the event was long over by the time the showed up and only a few community members stuck around to get the lunch we promised them. I strongly recommend that you avoid this Jimmy John's like the plague. Denver Public Schools will never give them business again for community events in Montbello! I am letting all schools know about this horrible, incompetent service. read more

Rude. Were not helpful when they thought they didn't have our order. Didn't try to help, just ignored us. When they finally figured out what our order was (spent most of the time staring at us and walking away instead of a actually conversing with us), it wasn't even started and we waited almost an hour for them to make 4 sandwiches and putting in a mobile order way ahead of time. Barely attempted to figure out why our ordered wasn't even close to being ready. I wondered if they hoped we would just leave. Customer service was the worst I have had in a very long time, perhaps ever from a chain restaurant. Employees looked and acted like they wished they were literally anywhere else but there at work. It was a painful experience and we will certainly go somewhere else from now on. read more

While the parking lot looks rough, the Jimmy Johns was clean and friendly. I was a little skeptical based on the reviews but couldn't really judge as there were only a handful of reviews. The staff was great! And even though the 2 people that ordered after us got their food first, I am a patient person and we didn't wait long. One of my sandwiches was "hard" and they asked me twice if I was sure (it was ham/cheese/Mayo- anyone with kids understands). Anyways I wanted to post a review so other people don't see crappy reviews from years ago and decide not to come based on them. read more

Wow! An amazing experience. They were not lying when they say freak fast! It was done before my drink was even filled. The new owner Gabby is friendly and helpful. I had no idea what I wanted but, what I was craving! You defiantly, got a nice turn around! You do catering and delivering??? DEAL!!!! I'll let my company know :) read more

I can't believe Jimmy Johns hasn't pulled this store from their chain. I stopped in for a sandwich and ordered what I always get from other stores. About 12 minutes later I politely said I needed either the sandwich or a refund because I had a meeting next door I had to be on time for. She said I'd have to wait, about another 5 minutes later she started processing my refund as one of her workers placed the sandwich on the counter for me. As I reached for it she snapped it up and said you don't get it. You wanted a refund. I asked, "Don't I even get the choice?" She said No! I said well that's not very good customer service. At which time this nasty mean angry little woman named Gabby explained to me she owns the store and I can complain to anyone I want she doesn't care. As I walked out one person said, that's not right to me and another person who was in line followed me out and said they were going to Subway. read more

I have been ordering from Jimmy Johns for a very long time and this being my first experience with this location I know what good service is and how things should be handled. After well over a hour still no food... I called the location to get a status update and spoke to the manager where he did apologize and offered to cancel my order. I explained that my lunch out was almost over and I would still like to eat. A proper manager would have still had the order delivered and refunded my money or at least offered me something for the next time I'd be so dumb to order from there again. That delivery driver should be very lucky the app I ordered through collected the tip amount at the time I ordered. The $3 tip for "Freaky Fast" delivery has undeserved and now a lesson learned. read more

This location is terrible. I placed my order an hour ago. I finally called to get an ETA, and I'm told "our driver just showed up and just left 3 orders but your order wasn't one of them". It would be appreciated for some kind of update if the delivery time is going to be longer than an hour. read more

Please give this location a second chance They are under NEW management and NICK the manager is an angel. GVR Giants appreciate your love and support and all the generous donation you gave to our teams. More buisnesses need to be about there community and families! This Jimmy Johns certainly is! Thank you again Nick and Jimmy Johns! The GVR GIANTS will never forget your love and support! read more

First, the good. The service is extremely fast here, even during the lunch rush. Sandwiches are often ready before I'm done paying(!), and the employees seem to take pride in their work, which is great! Additionally, I love the flavor of the sandwiches, despite their humble/simple composition. Sometimes less is more, and this is certainly one of those times. Unfortunately, nothing is perfect. The peppers in particular, while having a spectacular flavor, are haphazardly cut, and consistently include stems and cores. These appear to be pre-canned (jarred), so I don't think it's the employees' fault, but the probably the chain trying to save a buck (or maybe such a thing is popular somewhere -- certainly not with me). Worse, every time I've eaten there, which has probably been 5-6 times over the past year, I've had stomach cramps and -- how to put this delicately -- rapid-onset, low consistency movements of the lower intestine. So why would I keep going back? I guess each time I hoped that my previous experience was a fluke. Maybe something was a bit off, or some other meal that day was the true culprit. But I must come to grips with reality: The food here consistently makes me ill. Two stars instead of one, giving the benefit of the doubt that my experiences have been atypical, or else that it's some conflict between the sauce and my personal digestive tract. All the customer service in the world is for naught if the food can't be trusted. read more

Service was incredibly slow. Order was wrong. When the order was eventually fixed, the subs were not even made correctly. I otherwise love this franchise as a whole, but this particular location is a stain on the sterling reputation of Jimmy John's. read more

This location consistently gets orders incorrectly. There is new management every other month. Also, Their delivery takes an hour and sometimes longer. If at all possible, order from another location. Unfortunately this location does not seem to be getting any better. Save your time and your money. read more

Ordered a sandwich and asked if I could get a dressing or oil and vinegar on the side. I was told "we don't do that here". I explained that I would not be able to eat it for several hours and didn't want it to get soggy and it would be helpful if the condiment could be added later...also asked if maybe they had condiment packets. The manager yelled at the young man helping me, and then continued to yell at me. "We don't do that. If you have a problem with that you can call corporate." Well, I gave up at that point. Then, as I watched the kid making my sandwich, he started with onions - I ordered it without. I told him that I had ordered no onions and he asked me if I wanted him to take them off...um, yes. The manager stormed over to him, yelling at him and told him to "GET OUT OF THE WAY I'LL MAKE IT." Then he literally threw it together and tossed it at me. I felt so bad for his crew, all standing there, humiliated. The whole time he kept yelling at me: "If you don't like it you can call corporate." I asked him is name (James) and said, "Thank you, James. I'll do just that. BUT it won't be to complain about the condiments...it will be to tell them about you." read more