I had such a great experience at the Grease Monkey location at 40th Street and Thunderbird!…read more I was greeted right away and received immediate service. Everyone was friendly, professional, and efficient from start to finish. They completed my oil change quickly, but what really impressed me was that they took the time to point out that my key fob battery was getting low before it became a problem. The biggest surprise was when I mentioned I had been struggling to reconnect my phone to my car's Bluetooth. The manager came out, took a look, and had it connected in less than two minutes! That level of customer service went far beyond what I expected during a routine oil change. It's rare to find a business that's not only fast and knowledgeable but also willing to help with something completely unrelated just because they care about their customers. I truly appreciated the extra effort and kindness. I'll definitely be back. Highly recommend this team!

I've been going to this location for the past two years now. Not just for oil changes but really…read moreanything that concerns me with my car. Every time the team is so kind, helpful, and clear. I never once have had to question them as they are always honest and save me money. I've met a lot of them on the team, and I've only had great experiences. Especially as someone who doesn't know anything about cars, I feel comfortable with the guys here. Never feel as if they are taking advantage of my lack of knowledge. Plus great prices!

Thanks to Thad and the crew at the Grease Monkey on Bell for making my first AZ automotive…read moreexperience a good one! I've had the same mechanic for about 30 years (a family owned & operated shop in WA), and the thought of going somewhere else petrified me. I really needed an oil change and tire rotation and chose Grease Monkey on Bell based on Google & Yelp reviews. I was greeted right away, explained what my needs were, and Thad did his best to reassure me that I would be well taken care of, they would show me all parts before replacing, and would not try to upsell me. He also said they have bays in back with mechanics to do other work when I need it. I did need a few other things (rear brake light, wiper blades, cabin filter) and each time someone came in to get my approval. I had no idea my wiper blades would shred in the heat! If it's raining, I'm more likely to be standing outside letting it hit me in the face than going for a drive. They were very patient in getting me every discount they could. Coupon codes from the website AND a senior discount! In and out in less than an hour, including wait time to get my car in the bay. The website did mention a carwash, which they don't have at this location, but that was not a deal breaker at all. I highly recommend this location and will definitely go back when I need anything else done.

There are honestly no words to describe how incredible and outstanding Grease Monkey is!!! As a…read morefemale, especially! They are so honest and never try to take advantage. I literally feel safe coming here knowing that the mechanics will tell me everything wrong with my vehicle, and what really is important to get done, and what can wait. I highly recommend Grease Monkey.

Eddie and James provided great customer service in helping me get an oil change. They went above…read moreand beyond to ensure they had the correct filter. They performed the service in record time. Great technicians

I'd driven past this Jiffy Lube for years and always had a bad feeling about it, but went in today…read morebecause the shop I would have gone to was closed on Sunday. The experience confirmed my instincts. I waited almost ten minutes before anyone even acknowledged i had pulled up. The technician mumbled, couldn't explain the services, and struggled with the tablet to scan my VIN. He also seemed unsteady on his feet and not fully present. The entire experience took over an hour, they didn't rotate my tires as I requested, and the staff were visibly unprofessional, with one technician even coming in to the lobby to complain about the first technician. When I got my car back, there were oily fingerprints all over my car - on my leather seats, dashboard, and exterior. Asking the technician to help clean it up didn't work, so I ultimately had to do it myself. Worse, my car was smoking when I arrived at my destination, apparently from oil spilled on the engine resulting in burn off (photo attached). The 2nd technician recognized how unprofessional this experience was and gave me a discount, which I appreciated, but it doesn't make up for what occurred. I don't trust that the work was done properly, and I won't be back. If you want quality, reliable service, go elsewhere

I thought the facility, service and communication was great. I needed a strut motor replaced for my…read morelift gate and after doing research online it seemed a little expensive for the part needed. Overall, I'm happy with the service but believe it may have been on the pricier side. Update: The manager, Greg, reached out to me personally to go over my concerns on pricing. He explained everything throughly and took care of my concern about the diagnostic fee. I will absolutely use this shop in the future as they clearly care about their customer. All around 5 star auto shop.

I am fortunate to live about 5 minutes from this Christian Brothers Automotive location. They are…read moreeasy to schedule with and do a great job communicating with you from the moment you arrive until the job is complete. They offer transportation to/from the shop. They provide detailed updates on your car's status as they inspect. And, they usually under promise and over deliver on the amount of time estimated to service the car. They offer competitive pricing and a much cleaner, quieter option form a dealership service center.

I had an oil change yesterday and it was a great experience. Annabel really knew what she was…read moredoing, was very informative and professional. Thank you for such a great experience. I will definitely be back!

Colin helped me this time around. He was so sweet and offered me a cold water while I waited to be…read moreserviced , which was not long at all. They were finishing up on another vehicle so it went pretty quickly. This is my 2nd time coming to this location and Take 5 overall. I used to go to Pep boys but I'm becoming a fan of Take 5 every time I come. Definitely check them out if you need an oil change. Fast service and great customer service.

I've visited several Cobblestone locations over the years, but today I stopped by the Bell Road…read morelocation near the 51, and the customer service really stood out. Anthony assisted me when I arrived, and he was fantastic. I remembered that I had received a coupon by email, and instead of rushing me, he patiently waited while I scrolled through my inbox trying to find it. There was no one behind me, but his kindness and patience were still greatly appreciated. Anthony was genuine, friendly, and professional from start to finish. In an age where great customer service can be hard to find, he delivered exactly the kind of experience every customer hopes for. If Cobblestone has a training department, they should seriously consider having Anthony help train new employees. He represents the company exceptionally well. The car wash was good but Anthony's outstanding customer service is what will keep me coming back.

I moved from the area and waited to get an oil change and car wash just so I could return to their…read moreexceptional service. Biggest disappointment and will be looking for a new auto care. They seemed half as busy, took twice as long and I ended up leaving before they could finish. My complaint is entirely regarding the car wash.

Felt like they knew what they were doing. They were quick so that's a plus. Friendly employees so…read morethat means I'm coming back.

They left my splash pad loose and now it's hanging down and dragging and the wheel covers are…read moreruined. There is no direct line to reach the shop and customer service can only tell me they will be in touch in 24-48 hours. Meanwhile, I can't even drive to the shop nor to work as I can't drive my car on the freeway like this. I paid $130 for an oil change for this and will now have to spend hundreds of dollars in Ubers to get around town until the shop *hopefully* gets back to me in the next 1-2 days. Awful. UPDATE: I returned to the shop to have it reattached, they said it was done. I double checked to ask that the front driver side wheel cover was also secured as that had been hanging down and dragging. He confirmed it was. Once I drove home and got there, I heard it dragging again. I double checked and it was still hanging down, dragging, and now the whole wheel cover is shredded. How do you miss that??!! I called back to tell them I need a replacement and they're claiming it's not their fault and that they didnt touch that. My car was driving absolutely perfectly before the oil change and they're telling me it's a coincidence that the piece that THEY REMOVED and reattached to change my oil is now dragging and damaged.

The guys were so nice and helped me in a bind to figure out what was going on with a funny sound in…read moremy car. They fixed it and they were nice about my having to run off for an appointment and then coming back to pick the car up. A chaotic day for me but they were chill. Thank you!

Rare to have a business decline revenue... on a slow Sunday morning no less!…read more Although the Jiffy Lube brand is a recommended service provider by my fleet company, the manager made a decision of not servicing my company car (they have done routine oil changes on my fleet vehicle prior). A positive note, the young gentleman who greeted me was cheerful and professional. So... today I will drive to another Jiffy Lube location, and get an oil change without issue.

It's fall in Phoenix 2026. Dick at Mobil 1 Lube Express is a fabulous and professional service man…read more His business is meeting, no exceeding my expectations. He keeps mechanics for years. He is always friendly, explains everything and foresees future service opportunities. Been using this business over 15 years. Definitely recommend.

Good folks and went above and beyond. Facilities could use an upgrade. But the team was excellentread more

The name of the business says it all. They've been nothing but honest in our interactions and…read morealways take care of my vehicle. Definitely recommend for all things auto.

Upfront admission: This is the first time I've taken my beloved 2018 Ford F-150 with 60K miles to…read moreHonest-1 Auto Care. I needed an oil change and my AC stopped blowing cold. I called them on a Friday at about 4PM. I asked JOEL if it was better to bring it in tonight or before they opened on a Saturday at 8AM. They said just show up tomorrow and we'll get to it as we can. I was there at 7:50 AM for a drop off. They did not contact me until 3PM on Saturday to say that they haven't fixed the AC yet but they have changed the full synthetic oil ($107 - $15 website coupon) and tested several other fluid with "corrosivity strips." Both the brake fluid ($125) and radiator coolant fluid ($170) tested "bad." I gave approval to move forward. Hey, I'm not a mechanic nor have access to these "magic testing strips." I received a call at 4:30 PM on the same day (Saturday) that the AC had been charged but the compressor is not coming on. It's too late to diagnose so we'll have to keep until Monday. Monday comes and I receive a call at 4PM when they said the AC compressor is dead. $1,284 to replace it. In for a penny, in for a pound. They claim the part is in town and can be received early enough on Tuesday to have it back to me. Tuesday comes and instead of a call saying your truck is done (in time for my Social Distortion concert which I made them aware of) they now say the entire system is "flooded with contaminants" and we'll need to replace the condenser and extension value. Now they have me over a barrel. No additional discounts are mentioned nor offered. I received word the truck was done at 5:45PM and to come pick it up in the next 15 minutes or wait until tomorrow. I took my truck in for AC service and oil change. I leave paying $3,394.16. Was it required? Again, only people with car maintenance knowledge can judge. Will I ever recommend them? Absolutely not. I'm pretty sure that I covered most of their costs to repair my truck over the 4 days they had it. They did not even thank me for my business. Photos of invoice are included here so you can verify my review.