Nice selection but I'd beware of extravagant hidden charges. These guys advertised a reasonable…read moreprice on a product. I was ready to buy but at the last minute added a 3k plus "assembly charge" and another charge for a battery. Almost $4k more than the ad stated the cost would be. Then, there were sales pressure sales tactics and they wouldn't even let me take a copy of the invoice to consider what they claimed were standard charges. However, the charges were inflated and I went elsewhere and avoided paying the extravagant add on charges, avoided playing "let's make a deal," and avoided high pressure tactics. I acknowledged they have a nice showroom and good selection but shop around before you buy and recommend you call in to get all the fees and charges they don't mention in their ads as transparency is a concern.

In 2023 we bought or 2023 Can-am Maverick. Needless to say,…read morethis is nothing but nightmare. From rude unprofessional employees to the entire staff getting fired. Experiment not assembled correctly. Our lug nuts were loose. After the complete staff was fired. They managed to get only one good employee. Hanna Parker, we considered give the company a second chance. Looking at the 2024 Cam-Am R We advise that we only wanted the extended warranty. We do want a battery plan We were told one price. So we felt this purchase was going to be different. WRONG! After we gave Lee the money for the down payment. He stated that he couldn't print the buyer order. That's because once again they lied l, mislead whatever, They added on another 9000.00 from what that told me they would sell the unit for original. How convenient they he couldn't print. .

There was always plenty of parking. People to help you load your boat. I recommend GPS, because you…read morecan miss it right off of Washington Road. The people are there to help you and give you boating instructions. I recommend if you have a big party, this is the place to rent your platoon boat for the day. Remember to pay attention to your gas gauge and be respectful and bring your boat pack on time. The location has clean bathrooms and plenty of people to help you load and unload your boat. There are plenty of life vest underneath the seat. Don't forget to ask how to turn on the radio/bluetooth on your boat before heading out.

​​Clarks Hill Marina is located on Lake Clarks Hill near Appling, Georgia, just 30 miles northwest…read moreof Augusta. We have rented pontoon boats multiple times here and have always had a great experience. The staff is friendly and knowledgeable about the equipment and boating procedures while on the lake. If you're looking for a day on the lake for fishing or just spending time with the family this is a excellent place to make that happen. So, stop by and check out Clark's Hill Marina today! Please Note: In consideration of the Covid-19 Pandemic, the doors are closed to walk-ins. All sales and service appointments need to be scheduled in advance.

We were at an event at Timms HD today, and my partner had a medical episode. Wanted to give my…read moreheartfelt thanks to Wade and his wife who immediately jumped into action when my buddy passed out. They were able to get him speaking and stayed until the EMTs showed up. Thanxx again Wade and his wife. I didn't catch her name but if anyone know them, please pass along out thanks.

Went to their new store this morning and pretty impressive BUT still no electric Harleys…read more Why not? You would think with such a big building they would at least have 1 or 2 :(

Garbage service cannot do simple stuff I know for a fact they paying the workers up front $3 a hour…read moreto be that intelligent

Bought my first bike from them a while ago, a KTM, nice salesmen (but what salesman isn't nice?)…read more Service department is where the problems are... room them a literal month to do the oil on that KTM. Whatever, then I brought a set of wheels in to have tires swapped out. They scratched the powder coating down to the metal in three huge spots, they said they'd replace it. Called me back and said they'd have it repaired. I came to pick it up after a month to find out they had only painted the barrel and had left huge scuff on the edges of the rim. Finally got it back after another month (after having to call daily), turns out they spray painted the rim instead of re-coating it. Cost me another $400 and two months to get the wheels coated back to how it was before they touched them. On top of all of that, they gave the bike back with both chain tensioners completely unlocked, could've locked up my rear wheel and killed me. Always tell my buddies to steer clear. Lazy service kills riders. I go across town for service and Aiken for sales from now on.

The guy who owns was a very sweet guy and helped me run diagnostics on my car and when there was…read morenothing he could fix on the car he referred me to another business that he trusted and he personally used. Both businesses took care me and i'm super grateful!

Update: Kudos to the service department. Within the last 2 weeks I have had services done & it was…read morean easy process. I went in for routine maintenance and was able to receive a loaner and have my car serviced with no hassle. Today I called to see can I come in for a last minute service and they gladly accommodated me without hesitation. Literally was in and out in less than 20 minutes. Stellar service. The sales team here works together as a smooth unit. The hospitality is very welcoming and accommodating. The moment you arrive you are immediately assisted with service. I cannot say nothing but good things about Mr. D. Wilson. He's very detailed oriented and made the whole purchase less stressful. The general manager Mr. J. Guillory is remarkable. His dedication to the clientele's wishes are unmatched. He honestly made whatever issues I had right. The prices for Lexus are the best in a 250 miles radius. If you are looking for a new purchase, go see the team at Lexus. Luxury treatment from the moment you arrive.

This the 2nd time Lexus of Augusta has wrecked one of my cars that I took their for service! they…read morelied repeatedly and was trying to fix it before i found out. I only knew it was in the body shop because I pulled up at Lexus with no notice, then tracked my car to Rick's Paint and Body. I took my car there 3 Fridays ago, and gave my key to Chris, for a 15,000 miles service. I wasn't getting a call back from, so after 5 days I went to get my car. He did not come talk to me but texted someone else to tell me my car was not ready. After a few more days of no call backs, no car when I drop in, I asked for the manager. I voiced my complaint about the poor communication from Chris and the slow service. I want my car back but I have been getting the run around for 2 weeks. I asked Mickey point blank, I said the last time y'all gave me the run around about getting my car back it was because y'all wrecked, did you wreck my car again? Mickey the service manager said no. He said it does need a tire. He had the tire and the tech to change it, it won't take long. Monday, they said my car was not done, no one was available, but they would call me back . Tuesday same thing. Wednesday , I pull and demand my car. Then Chris says they scratched your car. I said I asked and yall said my car was not wrecked. Then Chris says it just happened this morning. I talked to the service manager Mickey, he told me he took my car to the body shop himself yesterday. So there is another lie, Chris just said the "scratch happened today," so why did Mickey take my car to the body shop yesterday? Why didn't Mickey call me before taking my car to the body shop? He knew I was already upset because Chris wasn't communicating. Then the service manager says he didn't know whose car it was he just got an estimate and took it to the shop. That is another lie, there are tag on the key and the mirror, and my registration is in the glove box. So they were stalling hoping to fix my car before I noticed it. This is the second time they have crashed my one of my cars. I have been a customer for more than 20 years, but I am not buying another Lexus from them because their service is terrible and all they have to say is sorry. Yeah their customer service has gotten to be very sorry over the last couple of years!

Several months ago, we purchased a Subaru Crosstrek from Gerald Jones, a very pleasant experience…read more Couple of weeks ago, we got a notification from Gerald Jones that the car had notified them that the Airbag had a problem, so we brought it in. What they told us was that the wiring harness under the passenger seat had been chewed by a dog and needed to be replaced for $975. Looks like one of his toys had rolled under the seat and he had been trying to get it. All of our interactions with Gerald Jones have been very good. Just a warning if you have this car and a small dog.

My husband and I purchased a vehicle from here for his work commute. During the time of our…read morepurchase and test drive there had been no mechanical issues. Two months ago the check engine light went off and we fixed what the issue had shown through the series of codes. Then the check engine light came on once again and we again fixed what the issue was through the different series of codes it showed. For a third time the check engine light has come on and we were not able to see what more codes there were and it became where the car felt unsafe to drive. My husband scheduled an appointment to discuss that we no longer willing to pay payments on a vehicle that was what we believe to have been deceivingly sold to us. My husband had gone in with the intention of discussing the situation of issues that seemed to be continuously popping up and dicuss a possible trade in. The salesperson was very understanding and was doing the best he could as just a salesmen and of course he'd need to speak with the general manger and the service department. Now this is where our experience went VERY downhill. When the car had been taken into the service shop MORE codes showed up that I quote "multiple codes that were not there and hiding behind the other codes.". Which seems to my husband were codes that had been hidden or erased. Then the General Manger came out to speak with my husband, honestly he didn't even speak with my husband. What my husband encountered with this employee was absolutely unprofessional, disrespectful and arrogant. Not only was my husband not be able to directly share our needs with this employee but was denied a handshake when he went to introduce himself, had LAUGHTER and SMIRKING thrown in his face when I quote the GM stated "You can either go test drive the car you need and be flexible with your payments or leave in what you showed up in and hope it doesnt break down on the way home.". The GM didnt even have the decency to even SHAKE my husband's hand when my husband decided to leave. My husband himself had to reach out and shake the employee's hand. This dealship on the Subura side is being managed by a very disrespectful and unprofessional GM that finds it appropriate to LAUGH, SMIRKE at a customer, and not shake their hand when they came to speak about trading in a previously bought vehicle that didnt even last TWO MONTHS before throwing out code after code after code. As a customer that came in with a calm and willing to work with them to trade in a car that they bought from them with of mechanical issues and asking for a solution but instead was met with the above encounter is..honestly dont even have words for it, especially when the customer tried to end the whatever the hell you'd call that appointment by simply reaching out for a handshake and then was refused that handshake.