I had a scheduled ninety-minute appointment with Dr Yonkers and staff to discuss cataract surgery…read more They performed various tests on my eyes. They showed me a video that clearly explained the procedure. They were so thorough. Dr. Yonker explained every step of the procedure and answered all my questions. His staff is awesome. They are so professional and were so happy to help me. A special shout out to Kiara who worked with me. She is great!! The office is so organized. They have scheduled my next appointments and explained what to expect in each. They have excellent communication skills with their patients. I feel I am in very capable hands!! Thank you.

Fantastic practice - Efficient in getting patients moved through their appointments in a timely…read moremanner. The staff is very nice, and the Dr. Murphy is terrific but found out today that they no longer fit for contact lenses. There was no proactive communication to existing patients. (confirmed it on the website)

I dropped off my prescriptions for glasses and contacts today and a very kind lady came to the door…read moreto help me. The door was locked but I saw a sign that said that's something new they were doing due to Covid. She accepted my prescriptions and made sure she had all of my correct information. She told me the front desk girls would give me a call to collect payment for the contacts when they came in. As I was leaving, I looked at the shop window and noticed that I had actually shown up and been graciously taken care of 2 hours after they had closed! This lady didn't have to even answer the door but she did and it truly helped me out so much. I always receive excellent customer service here and today was just over the top. She was one of many friendly employees here and I'm so grateful for the services they provide.

Horrible experience. Horrible customer service. We were trying to get my husband glasses. We went…read moreinto the Salisbury office to pick up my new glasses and order his (we had the prescription provided by the ophthalmologist and it was given to the person at the desk. We sat and waited. Four people were at the desk working on the computer and we were ignored. Finally I asked if we needed to make an appointment to come back and I was told "that would probably be a good idea" since they were busy with computer problems. I called them back when I realized I never got our prescription back. I was told to "look in my car" since they gave it back to me. They did not. Returned a week or so later. Since they had lost the prescription, they said they were "calling to get it". We ordered his glasses and were told they would call when they came in. After three weeks passed I called today. I was told the glasses were never ordered since they did not get the prescription from the provider. I asked why they did not call them back or at least call me and I would get it myself! I was told "mistakes happen" in a sarcastic tone. My husband is still without glasses. Unbelievable.

Terrible experience....I scheduled an eye appt online and showed up as scheduled. I was told they…read moregave my appt to someone else after several minutes of looking and me showing the email I received confirming the appt. I was told because they tried to call me...they didnt...when I didn't answer they booked someone else. I am in sales and cannot always answer my phone....no email, no text. I left work early to be there...DEFINITELY WILL NOT TRY AGAIN, Good luck to those that do...

2023 I received EXCELLENT CARE from Dr. Jeanne Murphy at Salisbury Optical and paid in full for the…read moreservices rendered. In 2024, I called for a new appt with Dr. Murphy but was told by the General Manager, Robbie Holland, that I now owed an additional $95 because I failed to purchase contact lenses through Salisbury Optical in the months AFTER my appointment. Extremely surprised and disappointed that months later, Salisbury Optical general manager would attempt to increase the amount owed for their services.

Dina was so helpful! She helped me get everything I needed so I was in and out very quick!! Will…read moredefinitely come back again!

Dr. Steele and her staff are both knowledgeable and compassionate. Your eyesight is in excellent…read morehands when you are one of their clients.

Negative Stars, if possible I've had the same problem…read moreeveryone else had. Decent eye exam, waiting months for glasses with rude staff giving the runaround. Probably 10 different phone calls and no less than six trips out there to get my glasses - and I spotted them the frames! I was just trying to covert and old and beloved pair of sunglasses to prescription lenses. Almost everyone I know has had the same experience as in all these reviews. It's a shame because it really used to be a nice place. Maybe if they paid their bills they wouldn't be having these supply chain issues? Will never, ever go back and will relate my experience any time I see anyone asking for a recommendation for an eye place. The Worst.

Well, they're even worse now. I called to get information…read morefor my husband (I am authorized to have access to the records) pertaining to his glasses. This should have been simple - I now know the measurements are written on the glasses - but instead of being told this, I was told he had to come in for the measurements. I reminded them he's purchased glasses from there twice, and I didn't understand how they didn't have the measurements on file. I was told he had to come in to get measured and then I was hung up on...

I just wanted to say THANKS to Dr. David Ospital and staff Bonnie and Markfor their Treatment on…read more 4-29..... I am back to 20/20 and can see the beauty of the gardens and know when women are ugly...

This HAS NOTHING TO DO WITH THE EYE SURGEONS. They provide a fantastic service…read more OPTICAL ONLY, 11/14/23 I purchased a nice pair of classes. I had been waiting for them to contact me to state they were ready. On 12/6/23 my intuition/gut kicked in so I gave them a call. This lady took my info and stated, we gave you a call on the 21st. Now I know I have been awaiting this $537 purchase. So I did my research before picking them up ( prompts to the IPHONE ) I had NO calls from Peninsula Eye Center OPTICAL. I had NO voice message OR text messages from Peninsula Eye Center OPTICAL I had NO direct IPHONE LOGGED OR MISSED CALLS from them as well! Note: IPhone stores data ( VM, Missed Calls and Normal calls for 180...and some guy put this lie in his notes TT ( meaning talked to ) ...it wasn't me!! But nevertheless...my glasses were not charged your $30 restocking fee..

Both cataracts done at Azar Eye. Excellent experience. Techs knowledgeable and friendly. Surgeon…read morevery skilled, explained everything thoroughly and not I can see so well! Very smooth. Highly recommend.

I called this office three days before scheduled appt to inform them that I am a trauma survivor…read morewith chronic PTSD, and requesting a one-on-one exam with doctor as having third parties in exam room such as scribes and chaperones makes me extremely uncomfortable. Was told it would be noted in my chart. They also transferred me to doctor's voicemail, where I repeated my request. On appointment day the receptionist got my address mixed up with another patient's, not once but THREE TIMES!!! Said she was having a bad day. The tech who did the preliminary exam was very nice and understanding of my situation was nice enough so I assumed the doctor (who was a new doctor to me since my previous doctor had retired) would be just as understanding. Although she was informed ahead of time of my special request, she did not hesitate to bring a scribe into the room. Said it had to be this way and due to the large volume of patients, could not do the note-taking herself. I said, "So I am just a number on a conveyor belt with hundreds of other patients? And I am paying to be treated like that?" No response, guess the answer was yes but she didn't want to say it. Today I officially fired Azar Eye Institute and cancelled future appointments. I will get future eye care at a facility which treats me as a human being with feelings and consideration of individual circumstances. But if you don't mind receiving care in a cold and impersonal manner, then Azar is definitely the place to go.

very unprofessional over the phone, I was hung up on twice mid conversation and the woman on the…read morephone was rude and snippy when I simply needed help and was asking basic questions. I genuinely can't believe the company would hire such unprofessional and rude individuals.

I lost my wife's glasses in the ocean. They made her a new pair within an hour. They literally…read moresaved my marriage and our vacation. Lifesavers!

I recently got two pair of glasses from Sears and they both are Awesome! The Optical Manager 'Mr…read moreGary Wolf' did a Outstanding Job regarding my questions and his notable professional manner was highly noted! I really hate to see Sears Optical Leave! Thanks again Mr Gary Wolf!