They rescheduled my surgery multiple times. I sent a message through their website. I told her I still wasn't 100% from that mysterious "flu" that had been going around, and that in the meantime, I had been notified that my dad had died, and that I'd call her when I was ready to reschedule.
I got back in here just a bit ago and I had a voicemail message that it was the 'fourth time she had called and left a message'. No name. No company name. So I had no idea who was calling or for what. Called the number back and found out it was this place. Dr. Said's scheduler got on the line and told her about her message she left and that I didn't appreciate and did not care how many times she called (she should have taken the hint if nothing else) but that clearly she hadn't got my message that my dad had died and I'd call when I was ready. I went on to say that at this point, I felt harassed and to delete my number and never call me again. I hung up.
The couple of times I saw Dr. Said, I never had an issue. His scheduler acts as though she gets a percentage of every surgery he does! If I keep getting rescheduled, clearly he has enough work to keep him busy, so why is she so pressed to get ME on the schedule when everyone else's surgery is a priority over mine?
I'll never go there again and tell everyone with a pulse not to go there either if they get stuck with Dr. Said's scheduler. read more