I came in for an oil change with a few other concerns about my vehicle on Monday at 4pm. Luckily…read morethey weren't very busy and got me in the garage very quickly. I was immediately greeted kindly and assisted by Nathan. He offered his recommendations for an oil change and any other services that could be beneficial for the maintenance of my vehicle with no pressure. I also got my wind shield wipers replaced and they work wonderful now. I shared a couple of issues I was having with my vehicle and he knew how to help me. I will come back specifically to this location if I can because it's the best experience i've had at Valvoline. Christopher and Brier also did great jobs.

Sam was absolutely amazing! I was headed home with low tires and he made sure that I would get home…read moresafe! Thank you, Sam you got my five star rating

Busy day but the tem ws verybeffeciwt and it's in and out in a short time. The tire causing issues…read morewas a brand new Good Year that I had taken in several times over several months. The tire b would lose air VERY slowly in commuting status, maybe a few pounds per week. However, on longer trips inbound lose 2 to 3 pounds an hour. The tech at Reichers had suspicion on the case, confirmed it and resolved it within a few hours. Turns out it was an installation issue common with Goodyear tires having a paper become right on the bead and the installer not removing it during the installation. Fe people would know this but Reichers was.

Wife had to get tires, Wally World was upsetting her and I so I suggest calling Riechers. They…read morechecked but had to order them, had the next day! She was excited and also said everyone was helpful and extreamly nice and professional.

Mark and his wife run this business based on great value, honest work and hometown service.read more

My review is long overdue, and I apologize to the great people at B&T Auto Service for doing them…read morethe disservice of not writing this sooner. I have had nothing shy of a wonderful experience every single time I take one of our cars in (maybe 6 times now since late 2017 or early 2018 I think). The first time I took my car in, I had a local auto parts store check my battery and alternator. They told me the alternator was definitely bad. So, I bought one, popped in the front seat, and looked around for a mechanic. B&T was able to get me in the soonest. So, I gave them a try. They called me shortly after I dropped it off to tell me there was nothing wrong with my alternator, that my battery was bad, and it would just be a waste of money to replace the alternator. When I picked my car up, I got a detailed tech report on what they did to test and what the readings were. All they had to do was NOT call me, install the alternator I already had sitting there, and was the entire reason I set the appointment anyway. However, they chose to be honest, call me, and let me make the decision. *The alternator is still working fine (2-3 years later) FYI* My poor girlfriend had bought a total money pit Subaru Legacy (unbeknownst to her when she bought it). We've had that in their shop 4 or 5 times I believe and they always do good work that I feel satisfied with and they don't charge you ridiculous prices. I am happy to pay for good honest work. That's what its all about. And that's what they do. I want to detail all other accounts, but for what its worth, take my word that every experience has been like my first, detailed above. I've recommended them to anyone talking about getting their car worked on (and I warn away from 2 places in town... you probably know 1 of the 2, if not both). Thank you B&T Auto Service! Please keep up the good, honest work, and I will keep coming back to you for many, many years!

Honest business, great service and friendly understanding people…read more Since I found them, I won't go anywhere else.

Service department understood my mood when told my jeep didn't pass inspection and worked with me…read morewith everything. I would absolutely recommend everyone to go there

Scam artists. Stereotypical used car salesmen to a tee. We went to look at a truck that had…read moreadvertised it was in the shop. "But good news we were the first to ask about it" took our name and number "well give you a call as soon as it's done". So we called after 3 days still in shop called 2 days later still in shop. Them poor it's gone. Would NEVER recommend this dealership to worst enemy. Shisters

They always have friendly service, can get me in within a timely manner and only give trustworthy…read moreadvice. I recommend Unnerstall to everyone and drive 45 minutes one way for their five star service. I love that this is a family owned company.

I took my truck to Unnerstall Tire & Auto for what turned out to be a frustrating experience. I was…read moreinitially told the part I needed was only available through the dealer and would be very expensive. After I pushed back and questioned it, I was met with attitude instead of helpful customer service. Then suddenly they were able to source the same part locally for much cheaper, which makes me question whether they even tried in the first place. On top of that, they added a diagnostic fee that was never discussed or authorized beforehand. There was nothing that actually needed diagnosing either, the issue was stated and obvious.  I understand shops need to make money and labor isn't free, but transparency and honesty matter, especially in a small town. The whole interaction was dismissive and unnecessarily difficult. To top it all off, as the conversation was ending, the female co-owner made a chirpy comment implying that they didn't have to honor a military discount anyway before storming off. Regardless of policy, the attitude and lack of professionalism throughout the experience were very disappointing.

Matthew Stewart is an awesome guy! While visiting he introduced us to one of the owners Brian, he's…read morefun too, loves south park! Anyway great people good service always........ thanks for spending time getting to know your customers! We love you guys! PROUD CUSTOMERS, Jessica and Jonnah Rutledge

We were visiting family in the area and needed to get our new to us vehicle checked out. They got…read moreus an appointment quickly, and immediately identified the issue. A different dealership (RP Exotics) in STL sold us a vehicle with a bad tire. We were leaving the next day, and Nick managed to get tires in quickly so we could leave on schedule.

came in initially a couple weeks ago when my locks and most of the free world got frozen and I was…read moreconcerned about breaking off my only functional key. so when it warmed up around midday I came dowm and got a new key cut (which put me out a Grant) but service was full up for a few days so I had to put off getting it programmed. so now it's later and I get a day off work unexpectedly and service is still booked but a cancellation gets me in (yea!) and an hour later (and a Franklin lighter) I'm off with two functioning keys... close enough to good enough and I was treated with courtesy and respect! no reason to gig them so I won't

This is, quite possibly, the worst service department I have ever seen. They refused to do warranty…read morework on my brand new ford because it has after market tires and a lift...not because warranty won't cover it, but because they are "scared" to touch it. I was quickly able to remedy this by using another dealership in the area that had zero issues with repairs. This was sheer incompetence. Never. Use. Them. They also weren't very nice or helpful. Only one woman in the service department was helpful and I didn't catch her name to give her props. If there was an option for negative stars, that's what this place would get!

Paid $1000 to end up in the side of the road 2 days later. Owner would not look at the car again or…read morerefund any money. Felt extremely taken advantage of. Would most definitely recommend people NOT go here!

Overpriced!! Unreal diagnostic tests and fees for everything. They even charge a service fee to use…read moreyour credit cards. They racked up $3,300 on my ticket for 2 cars and got out with the same car problem. Check engine light is still on in both cars. Watch out for their maintenance guidelines, and unnecessary work. I would simply avoid taking my vehicle there for anything.