I took my truck to Unnerstall Tire & Auto for what turned out to be a frustrating experience. I was…read moreinitially told the part I needed was only available through the dealer and would be very expensive. After I pushed back and questioned it, I was met with attitude instead of helpful customer service. Then suddenly they were able to source the same part locally for much cheaper, which makes me question whether they even tried in the first place. On top of that, they added a diagnostic fee that was never discussed or authorized beforehand. There was nothing that actually needed diagnosing either, the issue was stated and obvious.  I understand shops need to make money and labor isn't free, but transparency and honesty matter, especially in a small town. The whole interaction was dismissive and unnecessarily difficult. To top it all off, as the conversation was ending, the female co-owner made a chirpy comment implying that they didn't have to honor a military discount anyway before storming off. Regardless of policy, the attitude and lack of professionalism throughout the experience were very disappointing.

They always have friendly service, can get me in within a timely manner and only give trustworthy…read moreadvice. I recommend Unnerstall to everyone and drive 45 minutes one way for their five star service. I love that this is a family owned company.

I was heading back to Arkansas after taking my mother up to Illinois for her brothers funeral. I…read moregot a low tire pressure warning on the interstate. The car that I drive only has a donut and I could not safely drive that all the way back to Arkansas. I stopped at the first tire shop and they were unable to help me with the tire but were kind enough to give me Purcells number. I wish I could remember the gentlemans name who helped me, he wore a grey wedding band and had short white hair. After I explained my dilemma he said to come on down and they would get me in quickly as they could. I was in and out in under 30 Minutes if that. They were able to repair the tire and get us back on the road quickly. After the stress and heartache of the last week to have such a kind and wonderful group of pepole help us out despite their schedule. I cannot thank him and this company enough. I absolutely recommend them for services

Purcell was most understanding in my situation. My sisters tire blew out a street away from their…read moreshop. went in and was able to fix this problem easy. We are going through tough times and it's nice to know they could get it done at an affordable price. Would recommend this place 10 out of 10 times.

Busy day but the tem ws verybeffeciwt and it's in and out in a short time. The tire causing issues…read morewas a brand new Good Year that I had taken in several times over several months. The tire b would lose air VERY slowly in commuting status, maybe a few pounds per week. However, on longer trips inbound lose 2 to 3 pounds an hour. The tech at Reichers had suspicion on the case, confirmed it and resolved it within a few hours. Turns out it was an installation issue common with Goodyear tires having a paper become right on the bead and the installer not removing it during the installation. Fe people would know this but Reichers was.

Wife had to get tires, Wally World was upsetting her and I so I suggest calling Riechers. They…read morechecked but had to order them, had the next day! She was excited and also said everyone was helpful and extreamly nice and professional.

Had another positive experience at Riecher's (and a previous positive experience between these two…read morereviews). I needed periodic fluid exchange maintenance (coolant and brake fluid). They were prompt, professional, and the prices are reasonable. I also asked them to check my front and rear differential fluid, and told them I was at the early end of the interval (30k miles in on a 30-60k interval job). They told me the fluid was full and clear. Their honesty impresses me as I gave them an opportunity to add on an extra job and they gave me an honest answer, which was to wait.

My husband was a first time customer and went in for an auto inspection. They failed the inspection…read moresaying that the ball joints needed to be replaced. Since he had the tires replaced about three weeks prior, he thought it was odd that the person replacing the tires didn't say something about the ball joints needing to be replaced. My husband tool the truck to a third mechanic who said the ball joints are fine. It saved us the $1100 Riechers wanted to charge. We definitely will not be using Riechers again.

Service department understood my mood when told my jeep didn't pass inspection and worked with me…read morewith everything. I would absolutely recommend everyone to go there

Scam artists. Stereotypical used car salesmen to a tee. We went to look at a truck that had…read moreadvertised it was in the shop. "But good news we were the first to ask about it" took our name and number "well give you a call as soon as it's done". So we called after 3 days still in shop called 2 days later still in shop. Them poor it's gone. Would NEVER recommend this dealership to worst enemy. Shisters

The team at Krawitz always takes care of our vehicle repair needs. They are fair priced and treat…read morethe vehicle like it is their own.

This place is awful. Are vehicle was in 3 times. They never fixed the problem. The only thing done…read moreproperly was an oil change. That cost us around $400 because they looked for other problems. I would stay away from this place, unless you to keep having vehicle problems that they are obviously not qualified to fix.

I came in for an oil change with a few other concerns about my vehicle on Monday at 4pm. Luckily…read morethey weren't very busy and got me in the garage very quickly. I was immediately greeted kindly and assisted by Nathan. He offered his recommendations for an oil change and any other services that could be beneficial for the maintenance of my vehicle with no pressure. I also got my wind shield wipers replaced and they work wonderful now. I shared a couple of issues I was having with my vehicle and he knew how to help me. I will come back specifically to this location if I can because it's the best experience i've had at Valvoline. Christopher and Brier also did great jobs.

Sam was absolutely amazing! I was headed home with low tires and he made sure that I would get home…read moresafe! Thank you, Sam you got my five star rating

Mark and BJ are the best mechanics around. They take the time to explain what is wrong and they…read morehave the ability to repair it. Support a veteran.

I feel like the issues I have had with Carriage Care have reached I point I have to publicly point…read moreout my issues. They have almost cost me a few customers and BROKE MY VEHICLE AND DENIED DAMAGE. At this point I'm advising all friends, family, and customers stay FAR AWAY from this place. I brought a 2008 Ford f150 in for a SIMPLE inspection and change of the outer right tire rod. I had NO LIGHTS ON on this vehicles dash, as soon as it was finished and we went to pick it up, the ABS light is on, and it's throwing TWO codes that was not there both relevent to the side worked on (speed sensor on right front tire and another one I can't remember off the top of my head) So I confronted Mark (the owner) and his reply was (and I quote) "I can't tell the future man", !?!. So I explain he broke it, he completely denied it, took it in his shop, DELETED THE CODES SO THE LIGHT WENT OFF AND SENT ME ON MY WAY!. So at this point I brought it to another mechanic who verefied it was broken during taking parts off recently (basically confirming he broke it). I have already spoken to Mark and denied and had no plan on paying for the damage so now Monday I'm making a complaint to the better business bureau and possibly filling for a lawsuit. At the same time this is happening, he has another one of my vehicles he is putting a transmission in (which is why I chose not to make the big deal about the ford yet), I get the truck he put the transmission in and a quarter mile down the road it loses every ounce of transmission fluid!!!! Not only did he charge over what he promised, he didn't replace the front or back seals, and broke the o-rings and didn't replace them either!!! The lady up front is obviously on drugs and constantly tells me I didn't pay my bills when I have, and they close whenever they feel like it leaving you stuck without your car when you asked specially to have access to it by the end of the day. Bottom line, DO NOT COME HERE

Matthew Stewart is an awesome guy! While visiting he introduced us to one of the owners Brian, he's…read morefun too, loves south park! Anyway great people good service always........ thanks for spending time getting to know your customers! We love you guys! PROUD CUSTOMERS, Jessica and Jonnah Rutledge

We were visiting family in the area and needed to get our new to us vehicle checked out. They got…read moreus an appointment quickly, and immediately identified the issue. A different dealership (RP Exotics) in STL sold us a vehicle with a bad tire. We were leaving the next day, and Nick managed to get tires in quickly so we could leave on schedule.