If you're looking for a car, this is a place to go. They made me feel so comfortable like family…read more and they went Above and beyond to make sure that I was happy I am truly grateful for people like this thank you guys so very much everybody from the gentleman that first introduced himself when I walked out of my the rental to the owner to his beautiful wife you guys were absolutely great thank you. I love my car!

Great business! Hakim was super helpful in finding me a new vehicle, and super informative. He…read moregenuinely cares for his customer and it definitely shows! You don't have to worry about any scams here, and there is ALWAYS a great deal. I couldn't be more happy with my purchase and my experience overall! I HIGHLY recommend.

This dealer will do whatever it takes and provide top notch customer service to get the sale. Not a…read moresurprise here. But the fact that they will fraudulently pass inspections is another level of insane. I searched for cars for months, looking for the perfect combo of low miles and decent price. I came across a ton with super high miles and I was trying to stay under $8000. This was my 16 year old daughters first car. It is a single family household so getting something for her fell all on my lap. So I wanted to get her something that would last. I found this PT Cruiser, it had under 20k miles and was right at the $8000 mark. I felt that at the very least, the car was a garage car that was lightly used and would need items replaced that were just old. That was ok with me. The customer service was great, I had my own financing. They brought the car too me and to get paper signed. Mike the GM did this himself. I thought it was a nice touch! This was in November 2022. My daughter started having issues almost immediately with the car. Burning smells, brake lights coming on (after 7 weeks) , heat not working, clunking. I had someone do a quick check over the car when I first got it, but after a month or so of issues, I took it to the shop. I was faced with $3700 worth of repairs. $2600 of which were ALL SAFETY issues! The shop let me know that the car could never have passed inspection and someone surely turned the other way when passing it. The struts were also blown, this was a $1100 repair, and I ended up having them do work for both the safety issues and the struts. I titled and registered a car that had a fraudulent safety inspection. I contacted the dealer, I spoke to Mike a few times. He tells me Midas does their inspections and I let him know there is no way it could pass. The list was extensive and were mainly brake issues. He keeps pushing me off saying he will look into it. Asked for my paperwork from the mechanic and I sent that. He will not respond to emails. Will not return phone calls. He is now dodging me. I told him I would give him time to resolve this and reimburse me for some of the cost, specifically the safety issues that should have been addressed prior to selling the car and that I will assume the cost of the struts. Now, I have to report them to DOR, MO Highway Patrol and a few other agencies that investigate inspection fraud. I also have to see my options with a Consumer Protection Attorney. The part that bothers me the most is I told them this was for my teen daughter. My baby could have been seriously harmed over safety issues. She has transported her 3 year old sister to school on several occasions. I can not imagine if something would have happened to them both because they sold me a car with a list of safety issues. I have attached a copy of the document from my mechanic showing highlights of the safety issues.

Have bought several vehicle from this company. Went to cancel two gap coverages and have had the…read morerun around for a month, finally got ahold of them today and the GM mike said fuck you your checks mailed on a recorded line, wouldn't provide tracking number, and hung up. This company lies to get cars sold, submits fraudulent documents to banks, and will be reported to the BBB and any other company they deal with and or do business with. Save yourself the headache!!!

The whole car selling process was simple and fast. Everyone there was extremely nice and helpful. I…read moregot more money for my car than I was expecting. Overall experience was great.

I came in with an appointment I was checked in but the gentleman at the desk, Josh (tag says b said…read morehe was with a customer so he would let someone else help me. The man told no one I was here. An older couple walked in and was helped immediately with no appointment. I sat there for another five minutes just looking at the front desk then another person came over and said oh I didn't know you were here. They did the older couples vehicle inspection first. I came in at 10 AM with an appointment and didn't get my offer until 11:02 AM. They state this process only takes 30 minutes They state that they are a no haggle dealership but they offer so much less then vehicle value. Even if you bought it from them less than six months ago they offer you not even kidding $10,000 less than what you paid for it and they blame the market they really don't work to build relationships in my opinion. We've bought several vehicles from here and sold in the past.

Dishonest. Bait and switch. Avoid! Responded to email…read moresolicitation for Travers to by my vehicle. Received confirmation in writing (text message from sales rep who I spoke to on the phone also) of a range for value of the vehicle pending their inspection. It unfortunately lost a $10 relay in their parking lot during inspection causing a temporary starting issue but that was promptly addressed and the vehicle subsequently ran great. They made a final-offer $1800 below the low end of the range *committed in writing* (text message) but couldn't tell me anything wrong with the vehicle and would not honor their commitment. This was a 1.5 hour drive each way. Don't waste your time and effort on a dealership that practices dishonest sales like this.

I was Leary at first going here but we were looking for a Jeep Wrangler and they had the perfect…read morevehicle or so we thought. The process was pushy but we are used to that. After the negotiations we bought our 2018 Jeep Wrangler from them. The vehicle had 15,000 miles on it when we bought it. The salesman told us it had the balance of the manufacture warranty on it so what could go wrong. We started having an issue with the Jeep so we took it in to Lou Fusz and had them look it it. We were told that the vehicle was bought out of Canada and had NO warranty on it. I repeat NO warranty on it. I should have went with my gut but I didn't. So I have a vehicle with no warranty on it. Avoid this place. They will do anything and say anything. Very disappointed.

Bad communication ran a hard credit check even though they failed to mention they sold they vehicle…read moreI was interested in. Don't waste your time with these clowns.

Bought a GMC 2012 terrain from them. They sold me Gap insurance on it. The car died on us and we…read morechoice to trade it on a new car. Once the finance company was paid off they notified us to contact the dealer and ask for the remaining insurance premium. Didn't get it back not even a letter from them.

DO NOT BUY CARS FROM HUBLER IN O'FALLONMISSOURI!!! THEY GIVE THE RUN AROUND, AND DONT GIVE U THE…read moreTITLE, AFTER U SIGN IT!!! ALSO...ignore the hubler response below to this, they're just "Trying" to cover their tracks. Don't believe me then read other reviews on hubler. Or just email me jeffreywright825@yahoo.com, I'll b more than happy to explain and save u the headache.

Will not negotiate. Tried to sell me an Escalade that didn't have AC. I was offering 1500 less than…read morethe asking price due to having a cracked touchscreen for the air controls and all wheels being destroyed with road rash. tried to tell me to fix ac at the price I was offering. I walked out... i don't know why they even had it on the lot for sale if it's not ready to go. Salesman was a D B A G

Horrible experience! I've since read several reviews of buyers having a similar situation as mine…read more Tony came up with every excuse in the book to NOT sell me a truck. I told him I would not argue over his price, my only stipulation was how much I got for my trade. I sent him videos and photos of my trade, along with the VIN. I said I would be more than fair on my asking price. After he seen my vehicle, he agreed my price was fair, he also agreed to give me that price. I told him I could not make it in until Saturday morning. He said "well there's two days before Saturday, I could sell it before then." I asked if there was any other interest in the vehicle, he said no. I offered to pay a $5,000 deposit over the phone, non refundable of course. He said no. I offered to bank wire transfer to full asking price. He said no. He kept coming up with excuses NOT to sell me the vehicle. I asked to speak with the owner. He said he was not gonna allow me to speak with him. At that point, I said the situation felt shady. He lost his mind at that point and became extremely rude. That was when I said I think I'll be better off shopping elsewhere. The entire conversation I was calm and respectful. Tony absolutely was not. I've noticed a trend from Mike the owner replying to reviews. If you read any, you'll agree. I'd advise maybe having a discussion with Tony on how he handles customers. No, I am not telling you (Mike)how to run your business. I've noticed that's your go to. I wish you and Tony the best in life. I hope he gets the help that's needed. Good luck in your future endeavors. God bless.

Tony was our Salesman. Very friendly and knowledgeable. Down to earth kinda guy. Answered all our…read morequestions. Made a very good transaction with us. Would do business with him again. Called the morning we were going to come to make sure the vehicle was still available because we lived 2 hours away. He gave me his word he would let us look at it & not sell it before we got there . He kept his word & we did take it home with us. Thanks Tony you are a great Salesman.

Charlie was awesome ! He tries his hardest to get You in a…read morevehicle. He cares a lot about his customers and their needs and expectations ' thank you again !

From the owner: Welcome to Charlie''s Choice Cars. Be sure to visit our virtual showroom of inventory available for…read morepurchase. There you will see detailed information about each vehicle, a picture gallery, as well as convenient ways to contact us for more information about that vehicle.

Treated very fairly . I had a change of thought regarding…read moreour pending transaction and received a timely response and return of funds and paperwork.

Very bad transaction or situation . I was speaking to an employee to purchase a vehicle. I…read morebasically spent the whole day to get transaction going. It seemed fine at first, but then it started stalling and back-and-forth, and then was put through the runaround. Ended up can't even reached the employee The other employees are rude Bad customer service skills. Bad verbal skills Poor reflection on the agency I feel like an idiot because my credit score is gonna go down now for this failed transaction. Waste of time and resources. Sad C - 2/5