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    O'Fallon Interstate Motors

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Auto Plaza St. Peters - Details of the safety issues

    Auto Plaza St. Peters

    (5 reviews)

    This dealer will do whatever it takes and provide top notch customer service to get the sale. Not a…read moresurprise here. But the fact that they will fraudulently pass inspections is another level of insane. I searched for cars for months, looking for the perfect combo of low miles and decent price. I came across a ton with super high miles and I was trying to stay under $8000. This was my 16 year old daughters first car. It is a single family household so getting something for her fell all on my lap. So I wanted to get her something that would last. I found this PT Cruiser, it had under 20k miles and was right at the $8000 mark. I felt that at the very least, the car was a garage car that was lightly used and would need items replaced that were just old. That was ok with me. The customer service was great, I had my own financing. They brought the car too me and to get paper signed. Mike the GM did this himself. I thought it was a nice touch! This was in November 2022. My daughter started having issues almost immediately with the car. Burning smells, brake lights coming on (after 7 weeks) , heat not working, clunking. I had someone do a quick check over the car when I first got it, but after a month or so of issues, I took it to the shop. I was faced with $3700 worth of repairs. $2600 of which were ALL SAFETY issues! The shop let me know that the car could never have passed inspection and someone surely turned the other way when passing it. The struts were also blown, this was a $1100 repair, and I ended up having them do work for both the safety issues and the struts. I titled and registered a car that had a fraudulent safety inspection. I contacted the dealer, I spoke to Mike a few times. He tells me Midas does their inspections and I let him know there is no way it could pass. The list was extensive and were mainly brake issues. He keeps pushing me off saying he will look into it. Asked for my paperwork from the mechanic and I sent that. He will not respond to emails. Will not return phone calls. He is now dodging me. I told him I would give him time to resolve this and reimburse me for some of the cost, specifically the safety issues that should have been addressed prior to selling the car and that I will assume the cost of the struts. Now, I have to report them to DOR, MO Highway Patrol and a few other agencies that investigate inspection fraud. I also have to see my options with a Consumer Protection Attorney. The part that bothers me the most is I told them this was for my teen daughter. My baby could have been seriously harmed over safety issues. She has transported her 3 year old sister to school on several occasions. I can not imagine if something would have happened to them both because they sold me a car with a list of safety issues. I have attached a copy of the document from my mechanic showing highlights of the safety issues.

    Have bought several vehicle from this company. Went to cancel two gap coverages and have had the…read morerun around for a month, finally got ahold of them today and the GM mike said fuck you your checks mailed on a recorded line, wouldn't provide tracking number, and hung up. This company lies to get cars sold, submits fraudulent documents to banks, and will be reported to the BBB and any other company they deal with and or do business with. Save yourself the headache!!!

    Travers GMT Auto Sales West

    Travers GMT Auto Sales West

    (17 reviews)

    Dishonest. Bait and switch. Avoid! Responded to email…read moresolicitation for Travers to by my vehicle. Received confirmation in writing (text message from sales rep who I spoke to on the phone also) of a range for value of the vehicle pending their inspection. It unfortunately lost a $10 relay in their parking lot during inspection causing a temporary starting issue but that was promptly addressed and the vehicle subsequently ran great. They made a final-offer $1800 below the low end of the range *committed in writing* (text message) but couldn't tell me anything wrong with the vehicle and would not honor their commitment. This was a 1.5 hour drive each way. Don't waste your time and effort on a dealership that practices dishonest sales like this.

    I was Leary at first going here but we were looking for a Jeep Wrangler and they had the perfect…read morevehicle or so we thought. The process was pushy but we are used to that. After the negotiations we bought our 2018 Jeep Wrangler from them. The vehicle had 15,000 miles on it when we bought it. The salesman told us it had the balance of the manufacture warranty on it so what could go wrong. We started having an issue with the Jeep so we took it in to Lou Fusz and had them look it it. We were told that the vehicle was bought out of Canada and had NO warranty on it. I repeat NO warranty on it. I should have went with my gut but I didn't. So I have a vehicle with no warranty on it. Avoid this place. They will do anything and say anything. Very disappointed.

    Mattern Automotive

    Mattern Automotive

    (5 reviews)

    Horrible experience! I've since read several reviews of buyers having a similar situation as mine…read more Tony came up with every excuse in the book to NOT sell me a truck. I told him I would not argue over his price, my only stipulation was how much I got for my trade. I sent him videos and photos of my trade, along with the VIN. I said I would be more than fair on my asking price. After he seen my vehicle, he agreed my price was fair, he also agreed to give me that price. I told him I could not make it in until Saturday morning. He said "well there's two days before Saturday, I could sell it before then." I asked if there was any other interest in the vehicle, he said no. I offered to pay a $5,000 deposit over the phone, non refundable of course. He said no. I offered to bank wire transfer to full asking price. He said no. He kept coming up with excuses NOT to sell me the vehicle. I asked to speak with the owner. He said he was not gonna allow me to speak with him. At that point, I said the situation felt shady. He lost his mind at that point and became extremely rude. That was when I said I think I'll be better off shopping elsewhere. The entire conversation I was calm and respectful. Tony absolutely was not. I've noticed a trend from Mike the owner replying to reviews. If you read any, you'll agree. I'd advise maybe having a discussion with Tony on how he handles customers. No, I am not telling you (Mike)how to run your business. I've noticed that's your go to. I wish you and Tony the best in life. I hope he gets the help that's needed. Good luck in your future endeavors. God bless.

    Tony was our Salesman. Very friendly and knowledgeable. Down to earth kinda guy. Answered all our…read morequestions. Made a very good transaction with us. Would do business with him again. Called the morning we were going to come to make sure the vehicle was still available because we lived 2 hours away. He gave me his word he would let us look at it & not sell it before we got there . He kept his word & we did take it home with us. Thanks Tony you are a great Salesman.

    O'Fallon Interstate Motors - usedcardealers - Updated May 2026

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