Our salesman Robert Langro was phenomenal. Very professional, dedicated, transparent and friendly…read more Knowledgeable of his job and handle business with ease. He made my sister and I feel like our opinion and feedback mattered. Other staff were friendly and knowledgeable as well. Building was well lit, clean and clear of clutter. Plenty of vehicles in inventory. Jeep Wrangler was my sister choice of vehicle it did not disappoint. She did get approved and for a cute send off gift she got a cute duck to put on her windshield yay. Thank you to Robert/ Jim and all other staff who assisted in this sale.

I bought a 2026 Charger from these folks. Had the car exactly 1 week. Was driving home on I-70, and…read morethe infotainment system started blinking. It rebooted, several times, and went dark. It came back on for about 15 seconds, flashed and rebooted several times, and entire screen went black. I went to the dealership yesterday, 6/25/26, and was told they had no one available to look at the car. While looking around in his computer, he found there is a KNOWN issue with the traffic sign assist, and wont be fixed until 3rd quarter. It tells you to reset things manually. Should take 5 minutes, no more than 15 minutes to do this. I followed what was online, and it did not work. The service departement folks could have reset things and shown me how to do it if it ever happens again. They could care a less that the car is a week old, or that it is not safe to drive this way. I emailed my salesperson, and asked for some help, and once he made the sale, he was done, was not going to even try and get me any help. Just said go by service and see what they say. I called UCONNECT to try and get them to reset things remotely, they said I needed to go to the dealership. I should not have to go here, go there, do this, do that. I was in the dealership at 3pm, and they had no one that would even look at the car. The service guy plugged something in and got some codes, and said I could drop it off and leave it for them to try and figure things out. There is nothing to figure out with a KNOWN issue, that only a software fix with actually fix the issue.

Went to buy a Supra today last minute and Gabe was a big help! Kept in contact, had let me know…read moreeverything I needed to know! was a very big help and super nice. thank u so much!

Steve Wallace was amazing! I came into sell my car, later purchase a van in a few weeks. The…read moreprocess was easy and smooth. Highly recommend going in and asking for Steve Wallace to help with your buy or purchase.

Our experience with Joe G & Lou Fusz Subaru in O'Fallon is fabulous…read more plus, plus! Joe's patience, experience and knowledge tops the charts! and is second to his ability to take extremely good care of your needs in purchasing a fabulous Subaru! Both are the BEST!

All around great experiences with Lou Fusz Subaru in O'Fallon! From purchasing my new Subaru in…read more2024 and dealing with the sales team to having it serviced through the service department, all of my interactions have been positive. Never felt pressured by either and have always felt valued as a customer. The new facility is beautiful and very modern. The waiting area is big with comfortable seating and several amenities. Even the bathrooms are clean and modern. I will continue to purchase and have my Subarus serviced at Lou Fusz Subaru in O'Fallon.

So my review is pending because I'm still without the car I bought last Saturday 8/24... I'm on my…read moresecond loaner car. With that being said, if it wasn't for my salesperson Allisha, I would've already taken my old car back and found something else somewhere else. If she ever leaves I absolutely demand to know where she goes! She's very laid back, not pushy at all and let me wander around like I intended. She's every bit as knowledgeable as the men and did not ambush me!! She really does go above the usual salespeople expectations, she saved me from driving away with my trunk still leaking. Honestly, when I pulled into the pre-owned lot and a guy IMMEDIATELY came outside BEFORE I EVEN GOT OUT OF MY CAR to ambush me..I backed out and drove to the new lot and walked down to the pre-owned lot. I would like to look at what you even have before we talk about negotiations, is that strange? ‍ Now I'm struggling to get the car I originally bought fixed.. The trunk leaks BAD! Had my car smelling of strong mildew in 24 hrs.. They sent it to the body shop last Monday to be "fixed" and when they got it back Friday Allisha decided to double-check and water test the trunk (thank goodness).. STILL LEAKS JUST AS BAD! So now I'm another week without my car and at this point can't even remember what my car was like... I'll update next weekend when I hopefully get my car back.

absolut crap! i had to wait weeks for an 18 point check when we bought a nissian! it should not…read morehave taken that long! then they had to swap the car! only for that one to have mechanica issues as well! we ended up not getting the car! i couldve had my first car! but no! apparently i cant have that! so thank you! you screwed me and my family over!

Absolutely worst experience ever I purchased a car from a customer that ran and drove who had a…read morelien through insta credit auto mart Arnold! I had an appt there to have the gps box removed I towed the vehicle there because of bad plates and a slight cooling leak my appt was at 9am I pulled the car off the tow bed and infront of the service bay I saw the mechanic that was working on the car handed him the key he drove the car away I sat there for 3 hours waiting in the lobby finally after 3 updates the manager stated that the car would not run because the key was bad! The key was fine when I gave it to him the manager said it was a bad key but when I talked to the tech he told me the car wouldn't start after he took the box off then they key problem happened after words! So long story short they damaged the vehicle after they removed the gps box cut off unit then lies and tried to cover it up by breaking the key! Then after I confronted them about it he told me the car never ran or drove and why did I tow it up there I guess the car magically teleported from the tow truck to the bay absolute scam artist! I have the car now with a partner shop to see what wires they messed up taking the gps unit off absolutely avoid this place like Covid predatory scam artists! I will updates when I find out the cause of the no start! Y'all messed with the wrong one I will do everything in my power to expose this disgusting dealer that preys on people with credit issues or no credit!

I'm buying a used car for the first time with help from my Dad. We didn't end up buying a car here…read more Simply because they didn't have a model I was interested in. However, Mike was extremely helpful even after realizing we weren't buying. He went above and beyond answering questions and offering tips for what to look for with buying. He even shared some of his experience working in the auto industry. Great guy! Enjoyed talking with him.

Horrible experience! I've since read several reviews of buyers having a similar situation as mine…read more Tony came up with every excuse in the book to NOT sell me a truck. I told him I would not argue over his price, my only stipulation was how much I got for my trade. I sent him videos and photos of my trade, along with the VIN. I said I would be more than fair on my asking price. After he seen my vehicle, he agreed my price was fair, he also agreed to give me that price. I told him I could not make it in until Saturday morning. He said "well there's two days before Saturday, I could sell it before then." I asked if there was any other interest in the vehicle, he said no. I offered to pay a $5,000 deposit over the phone, non refundable of course. He said no. I offered to bank wire transfer to full asking price. He said no. He kept coming up with excuses NOT to sell me the vehicle. I asked to speak with the owner. He said he was not gonna allow me to speak with him. At that point, I said the situation felt shady. He lost his mind at that point and became extremely rude. That was when I said I think I'll be better off shopping elsewhere. The entire conversation I was calm and respectful. Tony absolutely was not. I've noticed a trend from Mike the owner replying to reviews. If you read any, you'll agree. I'd advise maybe having a discussion with Tony on how he handles customers. No, I am not telling you (Mike)how to run your business. I've noticed that's your go to. I wish you and Tony the best in life. I hope he gets the help that's needed. Good luck in your future endeavors. God bless.

Tony was our Salesman. Very friendly and knowledgeable. Down to earth kinda guy. Answered all our…read morequestions. Made a very good transaction with us. Would do business with him again. Called the morning we were going to come to make sure the vehicle was still available because we lived 2 hours away. He gave me his word he would let us look at it & not sell it before we got there . He kept his word & we did take it home with us. Thanks Tony you are a great Salesman.

DO NOT BUY CARS FROM HUBLER IN O'FALLONMISSOURI!!! THEY GIVE THE RUN AROUND, AND DONT GIVE U THE…read moreTITLE, AFTER U SIGN IT!!! ALSO...ignore the hubler response below to this, they're just "Trying" to cover their tracks. Don't believe me then read other reviews on hubler. Or just email me jeffreywright825@yahoo.com, I'll b more than happy to explain and save u the headache.

Will not negotiate. Tried to sell me an Escalade that didn't have AC. I was offering 1500 less than…read morethe asking price due to having a cracked touchscreen for the air controls and all wheels being destroyed with road rash. tried to tell me to fix ac at the price I was offering. I walked out... i don't know why they even had it on the lot for sale if it's not ready to go. Salesman was a D B A G