I recently bought a vehicle from Interstate Motors. Dave S. helped me and did an amazing job making…read moresure I received everything I asked/wished for. Everything was also completed in a very timely manner. If you're in need of a car please visit Interstate Motors on W. Terra Lane and right by highway 70 in O'Fallon!

From the owner: Financing for Everyone!…read more When you're looking for your next pre-owned vehicle, which questions are you likely to ask? At O'Fallon Interstate Motors, located in O'Fallon, MO, and serving the entire O'Fallon area, we understand the questions that are commonly on your mind, and our staff works tirelessly to provide answers and options that suit your lifestyle and your budget. With models from iconic import automakers such as Mercedes-Benz and BMW as well as famed stateside manufacturers such as Chevrolet, Ford and Cadillac, we at O'Fallon Interstate Motors let our models speak for themselves, while our helpful and attentive financing team works with both local lenders to find you a situation that fits your needs and budget.

Dishonest. Bait and switch. Avoid! Responded to email…read moresolicitation for Travers to by my vehicle. Received confirmation in writing (text message from sales rep who I spoke to on the phone also) of a range for value of the vehicle pending their inspection. It unfortunately lost a $10 relay in their parking lot during inspection causing a temporary starting issue but that was promptly addressed and the vehicle subsequently ran great. They made a final-offer $1800 below the low end of the range *committed in writing* (text message) but couldn't tell me anything wrong with the vehicle and would not honor their commitment. This was a 1.5 hour drive each way. Don't waste your time and effort on a dealership that practices dishonest sales like this.

I was Leary at first going here but we were looking for a Jeep Wrangler and they had the perfect…read morevehicle or so we thought. The process was pushy but we are used to that. After the negotiations we bought our 2018 Jeep Wrangler from them. The vehicle had 15,000 miles on it when we bought it. The salesman told us it had the balance of the manufacture warranty on it so what could go wrong. We started having an issue with the Jeep so we took it in to Lou Fusz and had them look it it. We were told that the vehicle was bought out of Canada and had NO warranty on it. I repeat NO warranty on it. I should have went with my gut but I didn't. So I have a vehicle with no warranty on it. Avoid this place. They will do anything and say anything. Very disappointed.

This dealer will do whatever it takes and provide top notch customer service to get the sale. Not a…read moresurprise here. But the fact that they will fraudulently pass inspections is another level of insane. I searched for cars for months, looking for the perfect combo of low miles and decent price. I came across a ton with super high miles and I was trying to stay under $8000. This was my 16 year old daughters first car. It is a single family household so getting something for her fell all on my lap. So I wanted to get her something that would last. I found this PT Cruiser, it had under 20k miles and was right at the $8000 mark. I felt that at the very least, the car was a garage car that was lightly used and would need items replaced that were just old. That was ok with me. The customer service was great, I had my own financing. They brought the car too me and to get paper signed. Mike the GM did this himself. I thought it was a nice touch! This was in November 2022. My daughter started having issues almost immediately with the car. Burning smells, brake lights coming on (after 7 weeks) , heat not working, clunking. I had someone do a quick check over the car when I first got it, but after a month or so of issues, I took it to the shop. I was faced with $3700 worth of repairs. $2600 of which were ALL SAFETY issues! The shop let me know that the car could never have passed inspection and someone surely turned the other way when passing it. The struts were also blown, this was a $1100 repair, and I ended up having them do work for both the safety issues and the struts. I titled and registered a car that had a fraudulent safety inspection. I contacted the dealer, I spoke to Mike a few times. He tells me Midas does their inspections and I let him know there is no way it could pass. The list was extensive and were mainly brake issues. He keeps pushing me off saying he will look into it. Asked for my paperwork from the mechanic and I sent that. He will not respond to emails. Will not return phone calls. He is now dodging me. I told him I would give him time to resolve this and reimburse me for some of the cost, specifically the safety issues that should have been addressed prior to selling the car and that I will assume the cost of the struts. Now, I have to report them to DOR, MO Highway Patrol and a few other agencies that investigate inspection fraud. I also have to see my options with a Consumer Protection Attorney. The part that bothers me the most is I told them this was for my teen daughter. My baby could have been seriously harmed over safety issues. She has transported her 3 year old sister to school on several occasions. I can not imagine if something would have happened to them both because they sold me a car with a list of safety issues. I have attached a copy of the document from my mechanic showing highlights of the safety issues.

Have bought several vehicle from this company. Went to cancel two gap coverages and have had the…read morerun around for a month, finally got ahold of them today and the GM mike said fuck you your checks mailed on a recorded line, wouldn't provide tracking number, and hung up. This company lies to get cars sold, submits fraudulent documents to banks, and will be reported to the BBB and any other company they deal with and or do business with. Save yourself the headache!!!

The whole car selling process was simple and fast. Everyone there was extremely nice and helpful. I…read moregot more money for my car than I was expecting. Overall experience was great.

I came in with an appointment I was checked in but the gentleman at the desk, Josh (tag says b said…read morehe was with a customer so he would let someone else help me. The man told no one I was here. An older couple walked in and was helped immediately with no appointment. I sat there for another five minutes just looking at the front desk then another person came over and said oh I didn't know you were here. They did the older couples vehicle inspection first. I came in at 10 AM with an appointment and didn't get my offer until 11:02 AM. They state this process only takes 30 minutes They state that they are a no haggle dealership but they offer so much less then vehicle value. Even if you bought it from them less than six months ago they offer you not even kidding $10,000 less than what you paid for it and they blame the market they really don't work to build relationships in my opinion. We've bought several vehicles from here and sold in the past.

Only use to test drive your car or sell your vehicle for above traditional trade in price…read more The team is a bunch of young men just clocking in for a job. They are not well versed in car knowledge and needed to read off a sheet to tell me about the 2 car models in the same brand! The area is spacious and has charging ports for phones and a fun coffee machine to use as you wait. It is all flat and one level so it is accessible for wheelchairs and they will bring the cars right to the front if you ask.

Do not purchase from this dealership. I bought a 2017 Ford fusion titanium for my 16 year old son…read morein November 2025. The first week the check engine light came on. I contacted them. They said don't worry it will go off, nothing to worry about. I was finally able to get it looked at last month. I now need a new engine. $5,800 to replace. I contacted them, Kinzie Chesterfield Mo office. She said she would contact her supervisor and they'll get back to me within 24 to 48 hours. That was 2 weeks ago. She is not answering my calls. Im filing several reports with the Better Business Burrow.

All around great experiences with Lou Fusz Subaru in O'Fallon! From purchasing my new Subaru in…read more2024 and dealing with the sales team to having it serviced through the service department, all of my interactions have been positive. Never felt pressured by either and have always felt valued as a customer. The new facility is beautiful and very modern. The waiting area is big with comfortable seating and several amenities. Even the bathrooms are clean and modern. I will continue to purchase and have my Subarus serviced at Lou Fusz Subaru in O'Fallon.

Always ask for Chris Robinson!! Great facility. Very easy to purchase a new/program vehicle. Great…read moreselection. Make sure to schedule maintenance work or you'll sit in lobby purgatory forever!!

DO NOT BUY CARS FROM HUBLER IN O'FALLONMISSOURI!!! THEY GIVE THE RUN AROUND, AND DONT GIVE U THE…read moreTITLE, AFTER U SIGN IT!!! ALSO...ignore the hubler response below to this, they're just "Trying" to cover their tracks. Don't believe me then read other reviews on hubler. Or just email me jeffreywright825@yahoo.com, I'll b more than happy to explain and save u the headache.

Will not negotiate. Tried to sell me an Escalade that didn't have AC. I was offering 1500 less than…read morethe asking price due to having a cracked touchscreen for the air controls and all wheels being destroyed with road rash. tried to tell me to fix ac at the price I was offering. I walked out... i don't know why they even had it on the lot for sale if it's not ready to go. Salesman was a D B A G

Absolutely worst experience ever I purchased a car from a customer that ran and drove who had a…read morelien through insta credit auto mart Arnold! I had an appt there to have the gps box removed I towed the vehicle there because of bad plates and a slight cooling leak my appt was at 9am I pulled the car off the tow bed and infront of the service bay I saw the mechanic that was working on the car handed him the key he drove the car away I sat there for 3 hours waiting in the lobby finally after 3 updates the manager stated that the car would not run because the key was bad! The key was fine when I gave it to him the manager said it was a bad key but when I talked to the tech he told me the car wouldn't start after he took the box off then they key problem happened after words! So long story short they damaged the vehicle after they removed the gps box cut off unit then lies and tried to cover it up by breaking the key! Then after I confronted them about it he told me the car never ran or drove and why did I tow it up there I guess the car magically teleported from the tow truck to the bay absolute scam artist! I have the car now with a partner shop to see what wires they messed up taking the gps unit off absolutely avoid this place like Covid predatory scam artists! I will updates when I find out the cause of the no start! Y'all messed with the wrong one I will do everything in my power to expose this disgusting dealer that preys on people with credit issues or no credit!

I'm buying a used car for the first time with help from my Dad. We didn't end up buying a car here…read more Simply because they didn't have a model I was interested in. However, Mike was extremely helpful even after realizing we weren't buying. He went above and beyond answering questions and offering tips for what to look for with buying. He even shared some of his experience working in the auto industry. Great guy! Enjoyed talking with him.

on September 26, 2025 i was informed i needed a transmission by the shop and this was approved by…read moreendurance later the next week. they turned down a rebuilt transmission and made the shop put in a used transmission. 2 transmissions didnt work and the 3rd is possibly giving me issues only a few days later after finally getting my car back on Nov. 28, 2025. meanwhile the total process took 2 months, 2 Months! and Endurance wouldnt help with any of the rental costs aside from their very strict 5 day policy. which i didnt know until this situation! no leanacy whatsoever... no offer to reimemburse me either. you would think they would have allowed a rebuilt transmission by now especially seeing as their policy states rebuilt or used parts. They say its to cut cost for the company which i understand but if its not working, its time to move to the next option!! The shop wanted to use a rebuilt transmission from the beginning, this should have been allowed. I pay good money for this policy! To top it off no replies to me after promising to look into this further through thier feedback email that they supplied. I sent them an email December 8, 2025, followup on Dec 12th, and another Dec 31st !

I am beyond frustrated with my experience with Endurance. I purchased a policy for my 2016 Cadillac…read morethree years ago, believing I had reliable coverage. However, when my transmission started slipping, Endurance 'closed' the claim based on a technicality that feels intentionally designed to avoid paying out. They claimed I missed a transmission fluid change at the 45,000-mile mark, citing "extreme use" driving conditions. Here is why their decision is completely unjustified: Lack of Transparency: At no point during the sign-up process was I told texas was classified as "extreme" due to heat or city driving. If this was a requirement for my specific location, it should have been clearly disclosed. Ignoring Vehicle Usage: This isn't even my primary car! It's a low-mileage vehicle used mostly for small-town driving and occasional trips. Applying an "extreme use" maintenance schedule to a car that is barely driven is ridiculous. Contradicting Local Experts: I consulted three independent mechanics here in my area, and all of them agreed that a 60,000 to 100,000-mile interval is the standard for this region. Endurance is essentially making up their own rules that go against professional mechanical advice just to save themselves money. Additionally, the person who was assigned claims would not even engage with me. They only engaged through the mechanic, which is extremely frustrating. I asked them to deny the claim rather than close it so it would be easier to take further action, but they wouldn't. They said they closed it because I could not provide documentation that I had the transmission fluid changed at 45K miles, even though I told them four times it was not changed because it was not due to be changed. It is clear that Endurance looks for any excuse to deny a claim, even when you've followed reasonable maintenance patterns. Save yourself the headache and the money--do not trust this company with your vehicle.