I recently bought a vehicle from Interstate Motors. Dave S. helped me and did an amazing job making…read moresure I received everything I asked/wished for. Everything was also completed in a very timely manner. If you're in need of a car please visit Interstate Motors on W. Terra Lane and right by highway 70 in O'Fallon!

From the owner: Financing for Everyone!…read more When you're looking for your next pre-owned vehicle, which questions are you likely to ask? At O'Fallon Interstate Motors, located in O'Fallon, MO, and serving the entire O'Fallon area, we understand the questions that are commonly on your mind, and our staff works tirelessly to provide answers and options that suit your lifestyle and your budget. With models from iconic import automakers such as Mercedes-Benz and BMW as well as famed stateside manufacturers such as Chevrolet, Ford and Cadillac, we at O'Fallon Interstate Motors let our models speak for themselves, while our helpful and attentive financing team works with both local lenders to find you a situation that fits your needs and budget.

Candor lacks so badly it borders on questionable honesty. Rated 1-star because zero stars was not…read moreselectable. Service department was a bright spot, 3/5 stars.

Dishonest. Bait and switch. Avoid! Responded to email…read moresolicitation for Travers to by my vehicle. Received confirmation in writing (text message from sales rep who I spoke to on the phone also) of a range for value of the vehicle pending their inspection. It unfortunately lost a $10 relay in their parking lot during inspection causing a temporary starting issue but that was promptly addressed and the vehicle subsequently ran great. They made a final-offer $1800 below the low end of the range *committed in writing* (text message) but couldn't tell me anything wrong with the vehicle and would not honor their commitment. This was a 1.5 hour drive each way. Don't waste your time and effort on a dealership that practices dishonest sales like this.

This dealer will do whatever it takes and provide top notch customer service to get the sale. Not a…read moresurprise here. But the fact that they will fraudulently pass inspections is another level of insane. I searched for cars for months, looking for the perfect combo of low miles and decent price. I came across a ton with super high miles and I was trying to stay under $8000. This was my 16 year old daughters first car. It is a single family household so getting something for her fell all on my lap. So I wanted to get her something that would last. I found this PT Cruiser, it had under 20k miles and was right at the $8000 mark. I felt that at the very least, the car was a garage car that was lightly used and would need items replaced that were just old. That was ok with me. The customer service was great, I had my own financing. They brought the car too me and to get paper signed. Mike the GM did this himself. I thought it was a nice touch! This was in November 2022. My daughter started having issues almost immediately with the car. Burning smells, brake lights coming on (after 7 weeks) , heat not working, clunking. I had someone do a quick check over the car when I first got it, but after a month or so of issues, I took it to the shop. I was faced with $3700 worth of repairs. $2600 of which were ALL SAFETY issues! The shop let me know that the car could never have passed inspection and someone surely turned the other way when passing it. The struts were also blown, this was a $1100 repair, and I ended up having them do work for both the safety issues and the struts. I titled and registered a car that had a fraudulent safety inspection. I contacted the dealer, I spoke to Mike a few times. He tells me Midas does their inspections and I let him know there is no way it could pass. The list was extensive and were mainly brake issues. He keeps pushing me off saying he will look into it. Asked for my paperwork from the mechanic and I sent that. He will not respond to emails. Will not return phone calls. He is now dodging me. I told him I would give him time to resolve this and reimburse me for some of the cost, specifically the safety issues that should have been addressed prior to selling the car and that I will assume the cost of the struts. Now, I have to report them to DOR, MO Highway Patrol and a few other agencies that investigate inspection fraud. I also have to see my options with a Consumer Protection Attorney. The part that bothers me the most is I told them this was for my teen daughter. My baby could have been seriously harmed over safety issues. She has transported her 3 year old sister to school on several occasions. I can not imagine if something would have happened to them both because they sold me a car with a list of safety issues. I have attached a copy of the document from my mechanic showing highlights of the safety issues.

Have bought several vehicle from this company. Went to cancel two gap coverages and have had the…read morerun around for a month, finally got ahold of them today and the GM mike said fuck you your checks mailed on a recorded line, wouldn't provide tracking number, and hung up. This company lies to get cars sold, submits fraudulent documents to banks, and will be reported to the BBB and any other company they deal with and or do business with. Save yourself the headache!!!

I've used CarMax before as they buy vehicles outright and I've found that their offers are…read morecomparable to dealers that offer you a trade in. All of my experiences here have been good. With this in mind, my daughter is thinking of selling her vehicle and we set up an appointment with CarMax. We did the online appointment process and it was so easy. When we arrived a person was expecting us. They asked a few questions, took the keys to have the vehicle looked at, offered us water bottles and offered to show us some vehicles on the lot. We decided to walk the lot by ourselves and then hung out in the waiting area. They have a nice setup with a monitor by the waiting area to show whose vehicle is currently being looked at and what order your vehicle is in. Looking over the vehicle took about 20 mins then they provided an offer. It was lower than my daughter was expecting so she declined. They did let us know the offer is good for 7 days. Overall the experience was easy and seamless. Every employee we came into contact with was friendly and helpful. In my past experiences when I did sell them a car, that process is easy too. You bring your title and all of your key sets. They take your vehicle, cut you a check and it's done. It is really that easy - no gimmicks!

Ok, first: the chairs could use an update. I was literally so uncomfortable with how gross and worn…read morethe chairs were at the desk where I needed to sign the paperwork that I actually just stood (awkwardly) the whole time. The adjacent waiting area with cushy chairs was nice; the ones for doing business have seen better days. Barring my physical discomfort, the balance of the experience was pleasant and expedient. Rather than use the kiosk, I checked in with a real human. She pulled up my online quote quickly and we were on a roll. Btw, the offer was about $1,000 lower than another local company, but from the time I got the quote until I went to actually sell the car, that place shuttered all STL locations, leaving me with markedly fewer choices. I recommend getting several online quotes before you head over. I walked in with my title as well, ready to hand over the keys and say a final goodbye to my beautiful 2016 Mazda 6, so there was no emotional roller coaster for me. I didn't waffle on the decision or need the allotted seven days the quote is valid for. Kudos to the staff! Each person I interacted with was incredibly kind and efficient. Soup to nuts, it took much less time than I anticipated. They offered to send me home in a Lyft, but I'm not a fan, so I paid for an Uber.

Good selection of cars Unprofessional salesperson in attire…read moreand demeanor Press hard and make sure to get facts - I'm not sure of your interest rate but I think it's between 7.5 & 8.0. Shoddy repairs- a fix to my engine was accomplished with a zip tie. This young sales team of 20-something's can't carry on an intelligent conversation with anyone over the age of 25. BUYER BEWARE!!!

Only use to test drive your car or sell your vehicle for above traditional trade in price…read more The team is a bunch of young men just clocking in for a job. They are not well versed in car knowledge and needed to read off a sheet to tell me about the 2 car models in the same brand! The area is spacious and has charging ports for phones and a fun coffee machine to use as you wait. It is all flat and one level so it is accessible for wheelchairs and they will bring the cars right to the front if you ask.

All around great experiences with Lou Fusz Subaru in O'Fallon! From purchasing my new Subaru in…read more2024 and dealing with the sales team to having it serviced through the service department, all of my interactions have been positive. Never felt pressured by either and have always felt valued as a customer. The new facility is beautiful and very modern. The waiting area is big with comfortable seating and several amenities. Even the bathrooms are clean and modern. I will continue to purchase and have my Subarus serviced at Lou Fusz Subaru in O'Fallon.

Our experience with Joe G & Lou Fusz Subaru in O'Fallon is fabulous…read more plus, plus! Joe's patience, experience and knowledge tops the charts! and is second to his ability to take extremely good care of your needs in purchasing a fabulous Subaru! Both are the BEST!

DO NOT BUY CARS FROM HUBLER IN O'FALLONMISSOURI!!! THEY GIVE THE RUN AROUND, AND DONT GIVE U THE…read moreTITLE, AFTER U SIGN IT!!! ALSO...ignore the hubler response below to this, they're just "Trying" to cover their tracks. Don't believe me then read other reviews on hubler. Or just email me jeffreywright825@yahoo.com, I'll b more than happy to explain and save u the headache.

Will not negotiate. Tried to sell me an Escalade that didn't have AC. I was offering 1500 less than…read morethe asking price due to having a cracked touchscreen for the air controls and all wheels being destroyed with road rash. tried to tell me to fix ac at the price I was offering. I walked out... i don't know why they even had it on the lot for sale if it's not ready to go. Salesman was a D B A G

Absolutely worst experience ever I purchased a car from a customer that ran and drove who had a…read morelien through insta credit auto mart Arnold! I had an appt there to have the gps box removed I towed the vehicle there because of bad plates and a slight cooling leak my appt was at 9am I pulled the car off the tow bed and infront of the service bay I saw the mechanic that was working on the car handed him the key he drove the car away I sat there for 3 hours waiting in the lobby finally after 3 updates the manager stated that the car would not run because the key was bad! The key was fine when I gave it to him the manager said it was a bad key but when I talked to the tech he told me the car wouldn't start after he took the box off then they key problem happened after words! So long story short they damaged the vehicle after they removed the gps box cut off unit then lies and tried to cover it up by breaking the key! Then after I confronted them about it he told me the car never ran or drove and why did I tow it up there I guess the car magically teleported from the tow truck to the bay absolute scam artist! I have the car now with a partner shop to see what wires they messed up taking the gps unit off absolutely avoid this place like Covid predatory scam artists! I will updates when I find out the cause of the no start! Y'all messed with the wrong one I will do everything in my power to expose this disgusting dealer that preys on people with credit issues or no credit!

I'm buying a used car for the first time with help from my Dad. We didn't end up buying a car here…read more Simply because they didn't have a model I was interested in. However, Mike was extremely helpful even after realizing we weren't buying. He went above and beyond answering questions and offering tips for what to look for with buying. He even shared some of his experience working in the auto industry. Great guy! Enjoyed talking with him.

This rating only applies to the service I received from "Chase" regarding proposed coverage and…read morequote. I am turned off by endurace policy of only provided a written copy of the warrany after giving a deposit. Chase was very professional. In all fairness, the deposit is refundable for first 30 days

I am extremely disappointed with my experience with Endurance Warranty, particularly the handling…read moreof my claim and the lack of follow through from their dispute resolution department. I filed a claim concerning the failed turbos on my 2014 Mercedes Benz CLS550. Endurance denied the claim, stating that the problem was preexisting. I strongly disagree with that determination. The dealership mechanic provided information indicating that the vehicle's turbos were in good working condition with no known issues. In addition, the ASE certified mechanic who diagnosed the failure stated that the turbo turbines had failed and that the failure was not the result of mistreatment of the engine. After the denial, I was contacted by Danielle from Endurance's dispute resolution department. Danielle indicated that Endurance would provide monetary assistance to help offset the cost of the turbo repair and that she would provide me with a list of repair shops that could assist me. Unfortunately, the promised assistance never materialized. I did not receive the monetary assistance that was discussed, and my subsequent message requesting follow up has gone unanswered. What makes this especially frustrating is that I did not initiate the offer of monetary assistance. Endurance contacted me and offered it as a way to help resolve the dispute. If a company representative tells a customer that assistance will be provided, the company should honor that commitment or explain in writing why it will not. My concern is no longer limited to the original claim denial. I am also disappointed by Endurance's lack of follow through and communication. Based on my experience, I cannot recommend Endurance Warranty. I would be willing to update this review if Endurance contacts me, fairly reviews the mechanical evidence, and follows through on the assistance that was discussed. Dr. Johnny McGrew