The whole car selling process was simple and fast. Everyone there was extremely nice and helpful. I…read moregot more money for my car than I was expecting. Overall experience was great.

I came in with an appointment I was checked in but the gentleman at the desk, Josh (tag says b said…read morehe was with a customer so he would let someone else help me. The man told no one I was here. An older couple walked in and was helped immediately with no appointment. I sat there for another five minutes just looking at the front desk then another person came over and said oh I didn't know you were here. They did the older couples vehicle inspection first. I came in at 10 AM with an appointment and didn't get my offer until 11:02 AM. They state this process only takes 30 minutes They state that they are a no haggle dealership but they offer so much less then vehicle value. Even if you bought it from them less than six months ago they offer you not even kidding $10,000 less than what you paid for it and they blame the market they really don't work to build relationships in my opinion. We've bought several vehicles from here and sold in the past.

This dealer will do whatever it takes and provide top notch customer service to get the sale. Not a…read moresurprise here. But the fact that they will fraudulently pass inspections is another level of insane. I searched for cars for months, looking for the perfect combo of low miles and decent price. I came across a ton with super high miles and I was trying to stay under $8000. This was my 16 year old daughters first car. It is a single family household so getting something for her fell all on my lap. So I wanted to get her something that would last. I found this PT Cruiser, it had under 20k miles and was right at the $8000 mark. I felt that at the very least, the car was a garage car that was lightly used and would need items replaced that were just old. That was ok with me. The customer service was great, I had my own financing. They brought the car too me and to get paper signed. Mike the GM did this himself. I thought it was a nice touch! This was in November 2022. My daughter started having issues almost immediately with the car. Burning smells, brake lights coming on (after 7 weeks) , heat not working, clunking. I had someone do a quick check over the car when I first got it, but after a month or so of issues, I took it to the shop. I was faced with $3700 worth of repairs. $2600 of which were ALL SAFETY issues! The shop let me know that the car could never have passed inspection and someone surely turned the other way when passing it. The struts were also blown, this was a $1100 repair, and I ended up having them do work for both the safety issues and the struts. I titled and registered a car that had a fraudulent safety inspection. I contacted the dealer, I spoke to Mike a few times. He tells me Midas does their inspections and I let him know there is no way it could pass. The list was extensive and were mainly brake issues. He keeps pushing me off saying he will look into it. Asked for my paperwork from the mechanic and I sent that. He will not respond to emails. Will not return phone calls. He is now dodging me. I told him I would give him time to resolve this and reimburse me for some of the cost, specifically the safety issues that should have been addressed prior to selling the car and that I will assume the cost of the struts. Now, I have to report them to DOR, MO Highway Patrol and a few other agencies that investigate inspection fraud. I also have to see my options with a Consumer Protection Attorney. The part that bothers me the most is I told them this was for my teen daughter. My baby could have been seriously harmed over safety issues. She has transported her 3 year old sister to school on several occasions. I can not imagine if something would have happened to them both because they sold me a car with a list of safety issues. I have attached a copy of the document from my mechanic showing highlights of the safety issues.

Have bought several vehicle from this company. Went to cancel two gap coverages and have had the…read morerun around for a month, finally got ahold of them today and the GM mike said fuck you your checks mailed on a recorded line, wouldn't provide tracking number, and hung up. This company lies to get cars sold, submits fraudulent documents to banks, and will be reported to the BBB and any other company they deal with and or do business with. Save yourself the headache!!!

I read the reviews and was hesitant... (even for an oil change deal I received in the mail)…read more However, the gentleman that took care of me, Toren was fantastic! Very accommodating and sympathetic towards some issues that occurred. I wasn't pressured for ad ons or anything else which was also appreciated. Some negatives: - 1/1:30hr wait (however I was told before hand) - NO SHUTTLE (went in at my 7am appointment and was told on the phone by some rep there would be a shuttle at 7:15. Once I arrived I was told from Toren they were prolly out of state and apologized on their behalf. 1:30 HOURS WAIT IS BEYOND FRUSTRATING) Only reason I'm giving a 5 - Toren was great! - lady's at the front desk was great! - I wasn't pressured for ad ons! - they stayed true to the deal they sent in the mail! Hope this information helps someone!

We visited the dealership in response to an online listing for a Kia Telluride priced at…read moreapproximately $45,500. From the outset, we clearly stated--on three separate occasions--that we intended to finance through our credit union and explicitly requested that no hard credit check be performed. During negotiations, in an effort to align the price with the advertised amount, the manager offered a veteran discount and a new graduate discount, despite the fact that we do not qualify for either. Despite our explicit instructions, the manager proceeded to run hard credit checks on both myself and my son without our authorization. This is unacceptable. I request that this issue be corrected immediately and that I receive written confirmation of the actions taken. Additionally, the manager stated that accepting the incentives required financing through Kia, which had not been disclosed to us beforehand. He dismissed our concerns about a 2.25% higher interest rate and characterized our objections as "ridiculous." It was also said numerous times by several employees that the ads are misleading but they are meant to get people in the door. So yes it is bait and switch, which is illegal. After spending over three hours at the dealership, we were only informed of these financing requirements after the unauthorized credit checks had already been conducted. When we expressed our frustration, the manager responded in an unprofessional manner, stating that he had been there for 12 hours, which did not address or justify the situation. The manager also behaved inappropriately on the showroom floor, raising his voice, and speaking disrespectfully toward both customers and sales staff. Due to this experience, we made the decision to leave, as the environment and conduct demonstrated were not acceptable for doing business. Following this incident, I have attempted to escalate the matter by contacting the corporate office. I have called nine times over the past three days requesting to speak with Eduardo Rodriguez regarding this situation. Despite leaving detailed voicemails explaining the nature of my concern, I have not received any return communication.

I've tried several of the local car washes and this one is been my favorite. The business is…read moreVeteran owned. I have a membership and feel that I get good value for the price. The team is friendly and helpful. The amenities include towels, vacuums, cleaning spray, deodorizer, and floor mat cleaners. Soapify offers an affordable full service clean.

First time I did a review I rated this place well they got 5 stars from me. But hey times are…read morechanging. So I get the monthly vip stuff. Everytime I come here and I think the arm will go up it does not. Now when I come Im not super busy but I aint got time for them to look me up in the system and blah blah blah. Why you charging my credit card but its always a big ol game of clue to let me in. I dont feel like vip Matter o fact I feel like I want out this club. The towels have spider webs on them. I'm just unhappy over all. The last 8 times they dont ever have air freshener for your car. No snacks. What makes this vip worthy. I got to vacuum out my own car. I issue them one star. Yall got ta do better. Treat your vip customers better. Vip member hump yeah right!

Treated very fairly . I had a change of thought regarding…read moreour pending transaction and received a timely response and return of funds and paperwork.

Very bad transaction or situation . I was speaking to an employee to purchase a vehicle. I…read morebasically spent the whole day to get transaction going. It seemed fine at first, but then it started stalling and back-and-forth, and then was put through the runaround. Ended up can't even reached the employee The other employees are rude Bad customer service skills. Bad verbal skills Poor reflection on the agency I feel like an idiot because my credit score is gonna go down now for this failed transaction. Waste of time and resources. Sad C - 2/5

My car went out and I unexpectedly was in the market for a new car. I went to Enterprise car sales…read morein St. Charles because our family has had great success with cars from Enterprise. I worked with Peyton and didn't know exactly what I wanted other than an SUV. He showed me several different SUV's with lower mileage and great prices. I test drove a couple cars and then made my decision. The process was smooth from start to finish. He got my paperwork complete and the car all cleaned up so I could drive her home! If you need a car go ask for Peyton at Enterprise St. Charles and tell him I sent you! Peyton thanks for being helpful, and so professional throughout the process! #nohaggle

Enterprise sold me and my wife a Nissan ARIYA with open Nissan service campaigns and then refused…read moreto stand behind it when I raised the issue. What makes this worse is what the campaigns are actually about. Nissan's own campaign bulletin says that on certain 2023 to 2024 ARIYA vehicles, a failed over-the-air update for the navigation/IVI system can leave the vehicle in a no-start condition, meaning the IGN ON inhibit control is not released and the car may not start. Nissan's remedy is to update the IVI software and, if needed, the CAN gateway software. Enterprise's response? They told me to ask Nissan for a rental car and go to another dealer. So the company that sold me the car wanted someone else to deal with the consequences. That is unacceptable. I understand Nissan classifies these as voluntary service campaigns rather than a safety recall, but that does not change the fact that the issue Nissan describes can leave the vehicle unable to start and needing dealer intervention. What really stands out is that Nissan's campaign bulletin specifically says customers should consult their dealer for alternate transportation availability while the vehicle is being serviced, and it even lists rental expense guidance. Instead of helping, Enterprise pushed me off on Nissan and another dealer. If you buy from Enterprise, verify recalls, campaigns, and service history yourself, because once they have your money, you may find out their idea of customer service is telling you to go somewhere else.

I purchased my Jeep from them in 2021 but from their St. Peter's location. I noticed a few months…read morelater there were small spots of paint corrosion along the doors. I complained to them for so long that they stopped responding and then they closed down. After speaking to Jeep corporate office they will cover the repairs but after a quote from the Jeep dealership that they said I had to go to, they denied the claim due to my Jeep having a warranty from Canada and they do not honor a Canadian warranty. After speaking to the dealership to let them know about this and their response was, what do you want us to do and then they said they don't know how to transfer a warranty. I told them they need to go through a broker per Jeep corporate and then send the documents to Jeep to make the necessary changes. He said I can trade my Jeep in and that's all they can do to help. I would not refer any human being to this company.

went in because of a promotional item I received in the mail. when the salesperson starts out the…read moreconversation with "well if you read the small print" & "well it's not technically ILLEGAL", it makes the place come across sketchy. place also reeked of weed. shop here if you want but not for me