This place is so efficient and friendly and high-quality work. I am so glad I don't live far from it. Excellent service and really helpful in explaining what's going on with your vehicle. I just came in and my wheel splash guard had lost some kind of screw and was hanging on. Jesus fixed it right away and didn't charge me anything and took a picture and showed me exactly what was going on. The rest of the guys working there were absolutely fantastic. Good energy here. Thank you! read more

We went in yesterday for an oil change, fluids check, brakes check and tires check. We pointed out that our check engine light has been coming on from time to time. Alan the mechanic was extremely thorough and soon found that our brake linings were heavily scored because of a broken brake caliper. They replaced all the associated parts and charged low prices for their very professional service. We were very impressed with the three men we dealt with, Alan, George and Edward. We definitely know where we will go the next time our car needs service! Thank you, Jiffy Lube! Thank you Alan, George and Edward! read more

On 03/11/2026 I took my friend's car here because she gets a serviced here before. The wait wasn't too long and Brian T, Gerardo L.and Dylan E. Got working on the vehicle. Great customer service at the beginning to the end of my service. Thank you guys for all the team work that you guys provided for me today, I appreciate you. Don't hesitate bringing your car in for service here. read more

Went here a cpl months ago because ... well ... the obvious ... I needed an oil change quick. Unfortunately I got what I paid for - an overpriced-sub-basic oil change. These guys forgot to replace my coolant cap. My husband checked things out that night, noticed it was missing and I called to speak to someone. I was told they would call me back after checking the cameras. Needless to say they ended up being unresponsive after that and I never got my cap back. I had to pay $20 to get a new one ... so add that to my total Jiffy bill. I will not return. Sharing my incident so it wont happen to the next;) read more

Everything was great! They were quick and offered things I didn't know I could get done there. Matthew and the techs were awesome!!!

they do their best to manage the time you spend there especially when a lot of people show up. They are well trained efficient, knowledgeable, not pussy and there are always coupons available that help make the price afford. read more

Courteous , friendly and assuring. Very respectful , informative, helpful and thank you all read more

Very professional and did what I need and will go back for service on my car in next come month

I just needed oil in my car. I'm on vacation and I don't know what I need or how to do it. They were very helpful and quick.

Came in at the last minute to do a front end differential oil change for my GMC Yukon 2007 SLT they took me in at the last minute. gave me the recommendation and had the correct oil. the technicians here are efficient, professional transparent it's been a few years since I've actually brought my vehicle here Mainly because of a bad experience, but it's great to see this place up and running in a professional transparent way.. and great value on the price. read more

they took care of our car quickly today. Friendly service. Walked in and they had me out in no time.

Great service, great staff. Fast, very polite and respectful. In and out in record time. This place is Fantastic!

After the service they let me sit there for an extra half an hour because they couldn't get the service light to turn off, (It wasn't on when I got there) then they told me to drive to La Quinta Jiffy Lube because they couldn't figure it out. Once I got in my car there was oil on my steering wheel, Later saw oil on my door, hood, and side mirror. They didn't have the air filters needed on hand for the engine or the passenger compartment. Overall pretty poor service, they need to communicate better internally, no one seemed to know what was going on. (Or cared to ask) read more

I took my mother in laws 2015 Prius, with 50,000 on it, for an oil and filter change back in June of 2023. My son ended up with the Prius in Jan of 2024. At the beginning of Sept 2024, after about 1500 miles, he decided to do his own oil change on the Prius. This model has a metal canister with a paper element/filter that goes inside. After removing the metal can, he saw there was NO paper filter inside. THAT is not an accident or a mistake. That's simply criminal FRAUD. FORTUNATELY we found this fraud out before too many miles we're put on the motor. read more

Came in last Monday to do an oil change. Service and staff were amazing, just one small issue with a staff member smoking on the job. Maybe he was on lunch but why on earth would you work on a vehicle under any influence? I was waiting inside with my partner when we saw a tall young gentleman with glasses outside just smoking like nothing is wrong with this. Do it on your own time at home or car but not while working. Wouldn't you like to know you're taking your vehicle to a professional place with people working on it with a 100% mindset ? Overall everyone was super nice and trustworthy. read more

I went into this jiffy lube for an oil change on a Saturday and since then I've been hearing noises from my car, but I didn't think much of it. Until this morning it was louder and I pulled over to look under and apparently the bottom of my car has been dragging. They didn't put it on correctly. I was on the freeway this whole weekend , that could have fell completely off and caused an accident! So I go back this morning and I let the guy know and all he said was oh ok well look at it, then he starts helping the lady that came AFTER me . That upset me so I left. Hopefully the jiffy lube in the next town will be better help? read more

Jiffy Lube - Auto Repair Near Me - Palm Deseert, California

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I had a terrific experience at my first visit to Jiffy Lube. Gerardo and Jesus welcomed me and not only serviced my car efficiently and successfully, but provided top notch customer service and kindness and made me feel confident that I and my car were in capable hands! I really appreciate everything they did for me today! Thanks guys, it was a pleasure to meet you! read more

Got oil changed here. A little expensive but decently priced for the area. Very quick. I'd recommend buying and replacing your own air filters bc they up charge here (and anywhere) for these. read more

Came today to get my oil changed. My truck/trailer combination has been to this locations multiple times with no issue. Today I was told they had a NO trailer policy. Then Daniel(assistant manager) said, "well, if you want you can pull in but would have to back out". I told him it would be more risk backing a short wheel base trailer than pulling straight forward like I have several time before. He said it was back it out or nothing. I chose nothing instead of risking my safety backing up over an open pit. Won't be back with any of my vehicles. Personal or business vehicles. Thanks jiffylube read more

Jiffy Lube - Truck/trailer - Auto Repair Near Me - Palm Deseert, California

the manager and her staff gullermo Henry Angel and David do a great job Marissa is on top of everything she is courteous and never over sells she knows what she's doing as well as her staff in n out quickly with no hassles always had my oil changed here for my work truck and regular vehicles for years recommend this location fir all desert autos Harry kazarian read more

They mistakenly changed my transmission oil instead of my engine oil...and didn't tell me. Then didn't add enough transmission oil and my transmission seized. Then tried to deny their mistake until the video evidence from under the car was subpoenaed. read more

I always take my cars in here for oil changes. The staff are friendly and well trained. They keep this place spotless. They run a very efficient operation. They get to work quickly and there is rarely much wait time. Pretty much you are in and out in a jiffy! I highly recommend them for your next oil change. read more

I went in today just to get my oil and tires checked before taking a trip up to Northern California. Angela and crew were amazing checked everything out and even topped off my coolant...no charge! I love their professionalism and care they treat my car with! They're awesome. It also beats going to the dealerships where you have to wait hours just for an oil change. At Jiffy Lube, your in and out quickly! read more

I took my car in for an oil change and quiet a few things that my car needed. Henry & Angela helped me and they were so professional, polite and speedy! I was in and out in under 45mins. I recommend this Jiffy Lube. Will save you time and great service. read more

The absolute nicest team at this Jiffy Lube. This was my 17-year-old's first oil change experience. They were fast and efficient But the thing that struck me was when they found out they were servicing the car of a young person, they took extra care and gave her a deal. ( you always hear a young girl is going to get taken advantage of). Not here, they Made sure they quickly topped things off let us know what issues they saw without pushing sales. Then the manager came by to let me know he was a manager and if we needed anything else we could pop in anytime. Awesome read more

Henry was super helpful and gave us a little discount to help with the costs of the filter and the oil change! They had the whole thing done in 10-15 minutes! read more

Worse customer service I've ever experienced. The staff is poorly trained and they surely will damage your vehicle. They have hundreds of complaints through the BBB (Better Business Bureau) and I don't know how they're still in business. They've been charging me nearly $100 for an oil change and I went to my actual dealership the other day and they charged me $35. Save your money, save your vehicle, and do not come here! It will end with a lawsuit. read more

Very Professional team. Love the welcome mat. They are very friendly and always explain what they are going to do. Henry and Angela took good care of us! Thanks a bunch! Jack & Susan Simpson read more

he double charged me and then argued that it can't happen. I showed him on my phone bank statement $605 and they said I could file a dispute. I told him that my first transaction was successful and they said no it would've showed on their cash register so I gave them another card and they charged me again a few dollars less $595. I'd be very careful bringing my car here as it is not a very pleasant experience after they already have your money. read more

I always go to this same Jiffy Lube on Fred Waring in Palm Desert. Henry is extremely helpful, knowledgeable, and already has any available coupons pulled up to apply to my bill. He explains everything thoroughly and lets me know which items should be replaced immediately and which can be put off for a short time. His team is friendly and the work is done quickly. I won't go to anywhere else! read more

Every time I stop by, the crew is always ready to help with a big smile on their face. Every once in a while I get air for my tire, the manager Andrea is always helpful and communicative read more

Due to Jiffy Lube's employee's negligence, damages of around $1,000 occurred to my vehicle after a routine service at this Palm Desert location. After Abran Donnell, the regional manager, promised to compensate me for the damages since the Hyundai Dealership deemed Jiffy Lube as ultimately responsible, he conveniently went ghost and has become completely unresponsive forcing me to file a formal complaint with the BBB. DO NOT GO HERE! Save your vehicle and take it somewhere else. They do not know what they are doing, their staff is undertrained, and their management is blatantly unscrupulous. I've done business in Los Angeles for the past 15 years, and these employees of Jiffy Lube Palm Desert including the regional manager Abran are the shadiest characters I've ever dealt with. read more

Routine oil change. Always thorough, expedient and friendly service at this location. Best in the valley.

Had called the day prior to inquire about a oil change for my daughter's KIA and spoke to Joe who answered all my concerns and when I inquired about any promotions he told me about a coupon on there web site for the synthetic blend. The next day I took in my wife's New Mercedes for its first oil service that the dealer quoted me 500.00 plus... Joe and Daniel quickly attended to the car and with my 20.00 coupon my full synthetic six quarts and same fluid top off service and misc inspection was under 100.00 bucks! I'm actually bringing my Porsche for it's oil change later this week as well. Ollin read more

I took my Nissan Xterra there today to get the A/C charged and was once again impressed with the customer service by the team there. Especially by Angela. Every time I go there, she is always professional, patient and knowledgeable. I highly recommend them for any service needed. read more

We checked into Jiffy Lube because we were down a quart or two. We were headed to San Diego for a couple of days. Mia, with the beautiful fingernails helped us. She was super nice, entering my phone number into her system, she found me right away! She topped off all of our fluids and sent us on our way without charge. Excellent, friendly service! read more

Jiffy Lube - Mia's beautiful fingernails! - Auto Repair Near Me - Palm Deseert, California

Visited 5/6/24 to get an oil change only to discover that this location was out of non synthetic oil. Seems odd that an oil change service would run out of oil on a Monday afternoon. Also they did not have the air filter for the Mazda CX 30 and that is the second time that has happened at this location. No one seemed to be in charge at this location. read more

Appreciate the excellent service performed on my vehicle, warm welcoming atmosphere! Great jobs guys! Keep up the great team work!

The staff were great and the oil change was quick! Jose helped me get a coupon to make sure I got the best deal possible and everyone was super friendly. Would recommend if you're in need of an oil change! read more

Went in there Thursday morning. Full synthetic oil change, they said. Only one other customer but still took 20 minutes! Then they tell me they can't give me a receipt because they have no printer paper. They said they would send it by email. Never received. I called him and said he does not have access to check if my email is correct. He said that I should have the emails receipt within an hour. Receipt never received. Now I have to call them back again and waste a bunch of time. I paid cash. Think about that. How hard is it to give somebody a goddamn receipt! If they can't even figure the receipt system out how do I know the even changed my oil with the correct synthetic oil? Also it took way too long. Valvoline oil center in Redlands: I'm in and out in 10 minutes. Not impressed at all. Also even if you tell them you have the online coupon they will charge you full price without the coupon, $20. Double check your receipt if they give you one and make sure the discount is applied. read more