Sebastián was very nice manager. Took time to talk to all of his customers not just me.

If I could I would take stars away. Jiffy Lube doesn't even deserve 1 star. I have been bring my car here for an oil change for years and they have been charging me $150-$170 depending if I had a coupon. I took my car to another place today and without a coupon it's $115 but ok so it cost less. The kicker and why I will never step foot in a Jiffy lube and will never recommend them....they never changed my oil filter. Which makes me wonder if they ever drained and replaced my oil. read more

The worst service of all the Jiffy Lubes in Oxnard , it says they close at 5pm , I drive up so they could top off my oil and I sit there while of of the employees just stares and doesn't even acknowledge me or say anything, finally someone comes out to tell me there closed , really , u can't just top off my oil . This was not the first time I had issue at this location. Ever since they switched Manager I've noticed these issues and alarm no longer work . Not sure why this location is still open . Drive to the Esplanade location for oil change , they are way to busy to wait so I drive to this location, not one single car being serviced so here I'm thinking this should be quick . Pull up and not one single person comes out to help . I guess there out to lunch at 10:30 in the morning. read more

My first time taking my 2011 Audi A6 S Type. I had my reservations taking my car in its always had the oil changes done at the Audi dealer but I'm also tired of always the dealer trying to additional services when I'm only going in for just an oil change. I was greeted very courteously and I was shown to the waiting area. Within 5 mins Eduardo went over the type of synthetic oil my car needed and the cost, no up sales and my oil change was done in about 20 mins and I got a FREE CAR WASH!! Eduardo and the Jiffy Lube was great!! Keep up the good work!! I will definitely be back. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Oxnard, California

Excellent customer service! And the manager Brandon is just great all the way around they were fast and nice doing a vehicle inspection

I stopped by last Sunday morning. There were zero cars on the racks. David came out to ask me what year mu BMW was. He stated they were low on oil filters. Sure enough, they were out of oil filters for my sedan. Normally, it costs over $110.00 to have my oil changed at Jiffy Lube. Oh, well! I don't need this lack of service. read more

This is probably my favorite Jiffy Lube. The staff was very helpful. I would recommend this place to people who don't know much about cars, because of their friendly staff. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Oxnard, California

Daniel T and Anthony M were very helpful. I went in with a concern because my check engine light was on. They checked my car and fixed the problem. With a smile. Very kind and helpful young men read more

Over all good Positives-friendly, clean, very good value w/Groupon, no big upsell, and offer a variety of services. Negatives-about 1:10 even with no one ahead of me, confused if they accepted Groupon, and I requested 5000 mikes till next change and they forgot to change the default. So my 3* was upped to 4* when they told me I had a nail in my tread. That was very useful information Also FREE CAR Wash. I recommend them read more

Friendly customer service and and was out of there quickly. Price better than competitors and they check for everything. Will be bringing my vehicle back again. read more

Great oil, friendly great service. Expensive, busy place get a coupon online it helps.

I just want to thank Jacob and team for helping me out. First time at this location for an oil change and tires! The guys were professional, efficient and helpful. Yes it gets busy but patience is key if you want your car healthy :) I plan to be back to get my other set of tires as well! Thank you! read more

I was called to bring my car by early to put new tires on. 1 hour into the appointment, I'm notified that a machine part broke and that the District Manager was going to have to personally bring over the replacement. Another hour goes by, I grab lunch and rearrange my patient appointments. A service tech begins to laugh and states that I am expected to wait at least 1-2 more hours (as he LAUGHS). His coworkers proceed to apologize for his behavior by saying he quit because he's unhappy with his job and today was his last day. The DM drops off the part, the Assistant Manager in training let's him know I am wanting to speak with him, however, he proceeds to say he had an important meeting and left. I had them call him in the car so I can let him know that I want my old tires put back on, I refuse to give them business, and that he is a direct reflection of why they hire and lose unprofessional workers at this location. I allowed the Assistant Manager in training to attempt to make things right by giving me a $ discount for today and a free oil change. Overall, not worth losing out on a half days worth of work just to get laughed at as a consumer. Shame on you DM, good job AM. read more

Waited at the counter for about 20 minutes. No one to be found. Lame service! Lame customer service.

An out of towner needing immediate car assistance. Mark and his team did an excellent job fixing some of the issues my car was experiencing. I couldn't be more pleased with their level of customer service and knowledge. Great job guys! 4/5 because restroom needs some attention. read more

This was my first time coming to this Jiffy Lube. The guys that work there are extremely professional. There are coupons on yelp for different services but none of the coupons are valid if you do what I did. So I arrived early, before they open. I walk in at 8am and they instruct me to take the car around back to begin my service. I park the car just outside the garage. I leave it running and the escort me from my car to the waiting area. I wait there for about 10 minutes before they regretfully inform me that they are out of the oil I need for my European car. They call around and another Jiffy Lube has the oil and I can take my car over there after they finish vacuuming and cleaning the windows of my car. I'm already impressed at this point and want these guys to work on my car. I suggested that I can go to Auto Zone and get the oil and return and they can deduct the cost of the oil from my total. They said it would be fine. I go to Auto Zone and get the same oil I usually get at Jiffy Lube, Castrol full synthetic 5w 30, 7 quarts. It cost about $50. I head back to Jiffy Lube pull around back again, wait in the waiting room for about 10 minutes before they give me an estimate. Now if I would have let them provide the same oil I got from Auto Zone it would have cast $135 and that's after my $15 Yelp coupon. Since I bought the oil my self my cost was $43. So with the oil, my total was $93 and it only took 20 minutes for the oil change I saved $40 by getting the oil myself. Well worth the trip to Auto Zone. Also, you get a free car wash with your oil change. Great place, great people, great service, great price and a FREE car wash. I will return. read more

You need to put a heater in that place!!! With this weather, customers are freezing and your poor employees. At least some space heaters until you can finally get a whole system in there. Ridiculous! read more

I went there for an oil change last week. David was very professional and helpful. The price was fair and they did a great job. They gave me control of what oil I wanted to use and explained all the prices before hand. They also replaced my broken window wiper blades for next to nothing. I was very happy with the service. read more

Nothing beats this location! returning customer! Excellent customer service, Brandon and David were a big help , always looking out for my car needs! read more

It was my first time using jiffy lube, Brandon helped me today. And all I can say is wow! He was super profesional, friendly and thorough with my car inspection. Even though he is the Thousand Oaks manager I will come again to this location for my next oil change. 5 starts Brandon ! read more

When you arrive go straight to the back instead of parking. They have you leave the keys in the car and tell you to sit in the waiting room. They don't give you any info I didn't know anything till about an hour and a half later. There were only 2 people ahead of me, it took way too long. I used a coupon so the price was right but don't go there if you're in a hurry. It's not the workers fault they are just understaffed read more

I've been at this location before, and again disappointed! 1. The gentleman that helped me, was kind and pleasant, however my military discount was $6 according to him. Myself and another customer was in disbelief. Then when I showed him the website military discount of 25% which is $15 he didn't want to use the promo code.STRIKE 1.......2. I was in there on 6/9/19. On 6/20/19. My coolant warning pops up, add coolant? I was like no way, they topped off my fluids. Then I noticed oil drops on my driveway? Before I took it in there was a small oil leak from a worn gasket, but it was a little bit. And I am aware of the leak. But....when I check my oil and I had NOTHING ON THE DIP STICK. AND THERE WAS NO NOTICEABLE LEAK ON MY DRIVEWAY?? that leads me to believe they didn't do anything but, feed me bs. And when I call over there nothing! No answer....I want my money back. $48 dollars later, I have no faith in their workmanship or their honesty. Please get a hold of me. Hidy 805-228-5765 read more

Came to do a oil change and engine flush on 5/28 they did a half ass job and now I need to change it again. I came to complain and they said because the process was completed they can't do anything. bad service Jiffy Lube never coming here again!!! read more

This place is a joke - manager sitting on the floor not doing anything, except speaking loud enough for me to hear "man that's a lot of work to change a headlight, tell him we don't carry those lights..yeah yeah we don't carry those lights.." Whomever the working manager sitting on the floor, on Sunday March 31st was should be fired. read more

My FIRST (and LAST) visit to this Jiffy Lube. I went the right after work. I asked for a blend, but was told they only had Synthetic oil. Disappointed but I still paid for that since that was ALL they claimed they had at the time. I arrived at 5:15 pm (they close at 6pm). Although I did NOT appreciate the counter clerk leaving my keys in the ignition, with the driver's window rolled completely down while they were assisting the customer after me, the service was quick. When I paid, I got into my car, reached for my NEW pack of cigarettes and noticed I was left with only (4) cigarettes in this new pack. It was evident, that SEVERAL (at least 7, or more) cigarettes were missing from the pack. I know I had MORE than four (4) as I smoked one (1) cigarette on my way to Jiffy Lube. Now granted, smoking is a bad habit and will be quitting soon, but I did PAY for those cigarettes and I feel a GROSS violation of trust! Good thing I didn't forget my wallet in the car! My car requires 6.4 qts of oil... makes me question whether or not did they even put the right amount of oil in my car (or any at all). Consequently, I will NEVER visit THIS Jiffy Lune (or any other) - EVER AGAIN! read more

So yesterday 6/13 I came to get oil changed. I was excited cause there was no lines! Yes does this mean I'll be in and out in less than an hour,,, NO! After waiting 15 mins they come in and tell me that my oil filter is out of stock and ask if I can come back. Umm sure! Brian takes down my # and says he will call me as soon as they get here cause they will be there soon. That was around 10am. I wait all day long, finally deciding to call to ask if they came in. The person that answered said yeah our shipment came in. I was shocked cause they took down my # and said they would call me as soon as they came in. It was already after 5:30 and they close at 6 so decide to bring it in today 6/14. I get here early cause I don't want to wait long. I drive up at 10:00am, there is 1 car inside and that's it. I think to myself "YESSSS"! It is now 10:18 and my car is still outside and they haven't came to talk to me or even touched my car. And ironic that the same guy that said he would call me yesterday is here so I see him and ask if my oil filter came in, he quickly said yes and walked away. I was thinking maybe he would've apologized for not calling my yesterday but nope! There is another jiffy lube not far from here and I think I need to consider utilizing it. I always come here cause it's smaller and I always think it will be quicker but it never is. I wait longer here and any other jiffy lube I go to. It's now 10:22 and my car is still outside and not being worked on. Blows me away!! Hire more people or have more people on the schedule! There are 2 employees doing oil changes and the phone is ringing off the hook!! read more

To whom it may concern: On Thursday May 2nd, I took my car to Jiffy Lube at 611 S Rose Ave in Oxnard California to get an oil change upon arriving there and having waited 30 minutes they were finally ready to begin working on my car. Before working on changing the oil, the guy at the counter began to tell me all these things that my car needed work on which I knew was not true, but went against my own judgment since he continued to pressure me into at least getting both of my serpentine belts replaced since they were "cracked". I asked how long this would take and how much, he told be the belts were $75 a piece and would take no more than 40 minutes with the oil change included.I debated on going to another mechanic to get my car worked on, however thought it would be easier to just do it all at jiffy lube while i was there. What a mistake! A simple hour at Jiffy lube turned into two hours when I finally got fed up. I went out there to see what was going on and the men said they could not get my current belts out of the car (2006 scion XB.) Are you kidding me? This is their job as a mechanic, dont tell me the whole process will only be 30 minutes and then 2 hours later have not even really started. When they finally got the belts out, their belts did not fit in my car after they already told me they had the parts. I then had to wait for them to go to another store to buy the correct one this took an extra hour. 3 hours have gone by and my car is finally done, so I pay and am getting ready to leave however when I get inside the car I realize my check engine light among others are now on in the car that were not before! Thank god I did not drive off the lot. It took them over an hour to figure out what was wrong, and finally the manager came out to figure this out. What was discovered was that his workers had broken my sensor part in the car and they then tried to cover it up when they said nothing was wrong when they tried to turn the lights off before I left the lot. They were hoping I would not notice that they broke something, unfortunately for them I did because my car notified me about the lights. At this point I am beyond livid because now my car has a broken part that was not broken when I brought it to them. The manager was trying to be sympathetic and told me he would reimburse me for the belts, however I would still need to pay the $26 for an oil change. ARE YOU KIDDING ME? Your making me pay for the oil change after you wasted my entire day when I had many other mechanics I could have gone to? When they were going to replace my part for the car they told me it would take another few hours because the closest location to get the part was in SIMI VALLEY and they closed at 7, keep in mind it was rush hour and was 5pm. Finally my car was fixed after 6 hours of waiting what I originally thought I was going for a 30 min oil change. I had plans this day and was unable to do anything. These people at this location are nothing but a bunch of imbeciles and I would not trust any of them to work on your car. In fact I am worried there could still be more damage done on my car that I am not aware of. I will never use Jiffy Lube again and will let others know how shitty of an experience this was and advise them to never use your service. What a horrible ordeal! Not satisfied, it would take A LOT to bring me back to your store. read more

I drive a 1997 Honda Accord with a sweet spoiler (no, it's not the rice rocket kind of spoiler), broken air conditioner, and has mucho mucho miles on it. Needless to say, I wasn't surprised I'd be paying almost $50 for an oil change but I think that's standard now. I think Walmart is starting to charge $40 - $50 for an oil change. What a crazy world we live in... Anyhoo, I came in for a simple oil change on a Wednesday afternoon and there was no line. Awesome. Told the attendant I needed an oil change and they filled up my liquids, vacuumed my car, filled up the air in my tires, and for an extra fee, I had them switch out my air filter. When the guy suggested I get it changed, I thought he was just trying to upsell me. Then I went and googled "changing my air filter" on my iPhone and learned they need to be changed every 3,000 - 4,000 miles. He told me the last time I had my air filter changed was 20,000 miles ago. LOL. My bad. So I definitely had him change that as well. All in all, I only waited about 20 to 25 minutes to get my car back and plus, I learned that every time you go in for service at this Jiffy Lube location, you get a free car wash! All you do is show your receipt to the cashier at the Circle K just a couple doors down and they give you a code for the car wash. Best $65 my mom ever spent. Hahaha read more

Tried to rip me off! I needed to replace my cabin air filter (was filthy), they wanted to charge me $59.99 and when I questioned the price, the attendant said, "yeah, we only charge $3 over regular auto part stores. Believe me, I called everywhere and that's the price." WELL.... I called an auto parts place down the street and was quoted $13.99............. like I I first thought. I wonder if they encourage their employees to lie to customers? read more

I am shocked by all the positive reviews for this place. I've been a Jiffy Lube customer for many years, but I've noticed that the customer service and speed of service have been declining steadily, especially at this location. When I arrived, there was only one car there, yet I had to wait for over an hour for service to be completed. It was a half hour before they even did the paperwork. The employee that "helped" me seemed to be depressed and not wanting to be there. When I was paying, he didn't know how to do a AAA discount, and he had to find the manager to ask. I had seen him on prior visits and he did the same thing. I already swore I would never return to the Jiffy Lube at Vineyard and Esplanade. I'm going to have to find another lube and oil place. read more

I was at 7-Eleven putting air in my tire. When all of a sudden my tire valve popped off. I was furious and frightened but thankfully right across the street there was a jiffy lube. I walked over across the street and a lovely young man saw that I was in distress, I told him what had happened and he told me that he would get the assistant manager. Within moments Jacob the assistant manager came out and talked with me. He then went across the street with me and put my donut on my vehicle, and said that he might have the part that I needed. After finishing the tire we drive across the street and we get the part that we needed and he got me back on the road in no time. The men that work there are absolute Angels. Two thumbs up, five stars all the way!!! I will forever be grateful for Jacob and the lovely young man at the front desk. They were kind compassionate and so quick and not to mention the nicest of guys. read more

Worst service ever! So bad I called their customer service line to share my experience. I will not return and strongly discourage anyone considering this particular Jiffy Lube. The boy (I will not reveal his name) greatly misrepresents this company when it comes to courteous, friendly, customer service. He was rude, disrespectful, argumentative, and condescending. His rudeness was witnessed by other customers where one offered to give me her contact info to support and validate my complaint. No one deserves to be treated like this. Save your time/$, and take your automotive needs where you (as the customer) is appreciated, valued and treated with dignity. Hope this helps all parties affected from this unfortunate experience. This review is solely based on customer service! read more

Although the thought of someone else working on my vehicles keeps me up at night, my current living situation prevents me from performing my own automotive work. I am always relieved to find a place that seems to know what they are doing. I came in for a basic oil change. The attendants were fast and friendly. They clearly displayed all of my options and the accompanying costs as well as any further service recommendations. They were not pushy, just offered suggestions but never forced them when I said no. I appreciate that. They were also the only station to ever mention replacing my cabin air filter (which I kind of forgotten about), although $59 seems pretty high to replace a $15 filter, especially when they already took the old one out to show me how dirty it was! I walked down the street to the auto parts store when I got home and did it myself. Oh well, thanks for the head's up! This location also had a $15 off coupon loadable from yelp or printable from their website! Lastly, I got a free car wash at the connected gas station just by showing my receipt. I still don't trust those automated car washes though - always seem to leave scratches on the top of the car. But with this old car I'm driving now, it's not a big deal. If only their prices weren't so high for synthetic blend oil, this would be a solid 5 star place. (Not that they are any higher than anywhere else, just that I could do the same job for MUCH cheaper, if I was allowed to do so where I live that is). read more

This was unbelievably slow. Took an hour for an oil change, when we drove up there was only one car in front of us. We kept asking for them estimates and they kept adding ten minutes each time we asked! Also pricey, 60$ for an standard oil change?! Avoid!! read more

The crew is awesome, welcoming and hospitable. Quick service and up front and honest about everything. Mark was really knowledgeable about the cars and service details. Thanks Jiffy!! read more

Chris M. Is the best manager ever. He definitely runs a tight ship over there. I was in and out in record time and got exactly what I needed to be done. The waiting area was air conditioned and had drinks as well as a Tv. Even the bathroom looked clean as well. Thank you guys for a wonderful experience!! Will definitely be coming back for any services and will be sending my friends and family. This is the best jiffy lube I have ever been to. Hands down. read more

Mark and his team are always more than helpful. They make their customers feel like family, they are respectful and constantly care for my car as if it was their own, always offering different oils, fluids, etc (as needed) that could possibly make my car run better. They are also great at making sure they take care of each and every problem presented to them and exceeding expectations. Their hard work is greatly appreciated! read more

A place would have to be pretty special to make me leave Walmart I go there for everything... But I think I will be going to Jiffy Lube particularly this location for oil changes from now on. Mark was very professional knowledgeable, and went through the receipt in the steps of my oil change will definitely be taking my rogue there again. Yes it is more expensive than Walmart but well worth it read more

I went in for an oil change the manger David was very helpful. Guided me through the process everything went very smooth. Thanks David

This was my first time visiting a jiffy lube and the workers were GREAT. They were quick to come out and help me. They were all very helpful throughout the whole process. They explained everything thoroughly and even gave some great knowledge about my car. Very professional men working at this store and I'm definitely coming back for my next oil change. Overall I had a pleasant visit ! read more