Our family (why, I dont know they chose BAC, they used to be okay many years ago, Now they are TERRIBLE! Next time, somewhere else I know) has been going here for years, so often my car gets dragged up there from time to time. Well I'm still waiting for my car "finally done, this time for sure 100%". I called ahead, needing a minor fix and a replacement part. This guy Brian, [who from now on, remember my remark; he's a snob, a liar and a baffoon.].
I DID say I was bringing my car in prior and asked about ordering the needed part to be sure it's in and was told "It's no problem! Just bring it in". So I did. And they got the part, Broken. So sits car, and wait over weekend and the new part is in and now working, with the typical "It's all done, you can pick it up." BS. Get car again, now they broke something and their excuse (because the parts were working 100% PRIOR to taking it to these idiots), that they are "getting old...". So I'm getting even more pissed off.. again and again they fix this, and that and I have to bum rides over and over to go get the supposedly "fixed" car. Now they pulled it AGAIN.
7 times now and it's STILL NOT DONE!!! What, does a "day job" work on my car that hard for you? No it isn't, you're just conceded jerk-offs who "fix" one thing and then "fix [as in broken]" another and repeat over til the customer is paying even more or, (like me) has HAD IT and will never return. Fk- "Buena Auto IDon'tCareAsLongAsICanMilkYou", rip off artists...
You Suck...
I WILL NEVER EVER GO TO THEM AGAIN! THEY SUCK AND CAN GO F THEMSELVES!!!
ps: I'd give them a half star or less if I could. 1 star is too forgiving. Also go look at the award they've been given. Click the photo! BACareless, beyond blah.. Oh and they don't do "boneyard searches", so if a piece needs replacing, they will get it at Max cost. C'com $300 for a houseing piece that Could have been obtained for a big fraction of the cost. I will go back to where I had body work done. They'll get parts for semi-older cars for cheap, do it right and have you done ASAP. Example: major and minor body work+engine work+parts replacement, done in 3 days.. cost me $560 or so. What a deal. But with Buena Auto Careless for what should be no more then 2 days Max and is Very common and minor services, $350.00+Time/Gas+Stress+BullS--t/Lies=BAD SERVICE!! What a [bad] joke read more