Thorough assessment beginning with vehicle test drive with customer, and Q&A. Honest diagnosis of repair needs, and costs. Timely repair and follow-up result assessment. Expert and courteous staff. 5 's ... thank you! read more

I took my 2018 Hyundai Elantra GT for a 55,000 mile service with emphasis on a grinding noise when I shifted gears and accelerated. The Dependable Car Care team was able to complete my service and diagnose the grinding noise and make repairs. The next day I drove my car to Los Angeles and it ran smooth like it was brand new! I thank The Dependable Car Care team for a job well done! read more

I was in a pickle and couldn't wait to take my car in to my old go-to mechanic for a critical maintenance issue - I would have had to wait a couple days. Dependable car care was able to get me in the same day, immediately after calling in, as a new patron. They got me in and out, came off as very honest and professional and charged me a fair price. I will be going here for all my future car maintenance issues moving forward. read more

Very disappointed... I took my car here for a full diagnostic because I needed to know the issues with it - issues being coolant leak/overheating and some electrical issues. They replaced my heater hose and vacuum pump as well as installing a cooling system. I spent $1,114 here for my car to have the exact same problems as when I left. I came back a a month and a half (give or take some time) later because my car had been overheating still (never stopped leaking) *for reference I only waited to go back because I knew I got scammed already but screw it , I went back anyways* Took it back and Doug said they found two small coolant leaks that they "clamped" and everything is fine now. MIND YOU, the entire top of my coolant reservoir was visibly cracked and broken and never once did they mention it should be replaced *video attached of crack and coolant bubbling out* I'm not sure how I took my car here twice and they didn't once think this crack was an issue. They told me they fixed the vacuum pump and the coolant leak and let me know I had a small oil leak. Fast forward to this week, I took my car to get a second opinion and I definitely feel like money was STOLEN from me by these people. The vacuum pump they "installed" wasn't installed and the hose they supposedly fixed wasn't plugged in properly which was causing my check engine light to come on (coincidence? maybe they thought they could get more money out of me if my light came on?) THEY NEVER ONCE FIXED THE COOLANT LEAK AND I GOT CHARGED OVER A THOUSAND DOLLARS FOR. The coolant leak was coming from the TOP CRACK of the reservoir and there was a crack at the bottom.... so WHAT exactly did "dependable" car care take care of? I feel like they will definitely try to scam you if you aren't educated on your vehicle. Unfortunately, I was educated late in the game after I already came here. I will never come here again and I will tell everyone I know not to trust these people with their cars. I spent DOUBLE what I had to coming here. Basically donated $1,100 to this place for doing absolutely nothing and then had to go spend another $1,000 elsewhere to get the whole reservoir changed and be told my oil leak is massive, not little What a joke, please save your money and don't come here. *included pictures of receipt and coolant leak they told me was "fine"* I waited a while because I didn't think it was worth it writing a review but after multiple people told me I should, I decided it could possibly help someone else. I was completely taken advantage of and I was naive and didn't do my research. I had a gut feeling once I saw the grand total that this place was going to rip me off and they did. I'm still so mad, I will sh*t talk this place until the end! Thanks for nothin' Doug and tech M. Shatwell read more

Dependable Car Care - Second half of receipt... $1,114 - Auto Repair Near Me - Ventura, California

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Professional and knowledgeable staff that knew how to fix my 2 trucks I highly recommend this business to all my friends

Doug and Mike could not have been nicer to deal with. Put my car on the rack and told me the bad news. Didn't try to sell me anything. They were honest and fair. I'll definitely be back when I get rid of the car I have now. read more

I called Doug at Dependable Car Care about getting some preventative maintenance service done on my camper because they have always done good work servicing and repairing my car, both major and routine stuff. Doug worked it into the schedule I requested and had the new parts ready and waiting when I got there. Grant finished the work on time as promised, clean and neat with no surprises. The 24 month warranty that they provide can also be used when traveling far away , which is a real plus. Thanks!! read more

Wonderful service and place. Prices are reasonable. Well, more reasonable than what I would have paid at the dealership or another auto repair shop. They're pretty speedy and do a tremendous job. They fixed my A/C which has not been blowing any cool air. Last time I was at a dealership getting my Honda Civic's A/C system fixed, it took seven hours and was almost $800. Got that place It was my first time here, but it WILL NOT be my last! I recommend this place to anyone who is looking to get their car fixed at an affordable price and wants the best service they can get. read more

Dependable Car Care - Location of place - Auto Repair Near Me - Ventura, California

Took her car in and decided not to get the work it needed done, only because it cost too much. I don't think they liked that, because we' got the car back and the lug nuts were torqued on so tight the wheel could not come off the vehicle without causing damage. Not happy, and will not return. I remain unable to remove the rear wheel without breaking a stud. One of the rear wheels is still stuck on. read more

Very knowledgeable and fair. Have had no issues. Never sugar coat or try and tell things are going on that aren't.

This autoshop really lives up to their name! I brought in my Jetta for a variety of issues I was having, I've dealt with many auto repair shops, but the service and honesty here was great. I was given a great breakdown of the costs of labor and repairs, even was shown the exact parts before and after the repairs so I could see the difference first hand. Their time management was astonishing, their prices honest and reasonable, and the service 10/10! read more

This place is the best! Dan is the owner and it's no surprise why this shop gets awesome reviews AND has a long list of loyal customers. These people can fix everything. We've been taking our cars to Dependable Car Care for about 5 years now, and they are totally worth it. We are so grateful to Dan and all the great people at Dependable! Thanks Dan! read more

There are a number of things to like about Dependable Car Care but possibly the most important to me is that I get to talk to the guy who's actually making the repairs on my car. read more

The mechanics took care of my truck expertly! Made it hum. Gave it a new gasket!'High quality care. It's the place to go.

We've been going to Dependable Car Care for over a decade, only positive experiences till last Monday. Dan, the owner is wonderful, honest and invested in his business; he followed up after we left a bad review, due to the negative experience with his service advisor Doug, who seems to lack accountability and service in his dealing with us as a customer, unfortunately. Doug called us stating we need a new starter, which we approved, to then call us later when car is ready with a new battery. When addressed, he denied this and became rude. We could have put a battery in ourselves, a much cheaper one since it's a 2008 car and not worth much, versus spending 260$ on it. We appreciate Dan's follow up, increased review by 1star, yet it didn't change the initial bad experience w Doug, which broke our trust in this garage. read more

We have used this mechanic shop for 6 years and 3 older cars. Truthfully the experience has been awful, oil changes take 4-6 hours, check engine light reading took two days, the front desk guy mansplains and has no idea what he's talking about, they did not do the work we asked them to do and most times it took about three days. Use this business at your own risk and realize when you drop off your car you probably won't get it back for days. read more

Very friendly and knowledgeable. Have taken care of four of my vehicles and I've always been very happy. I feel confident when I go there that my car is going to be repaired/serviced correctly. I highly recommend them. read more

Really love these guys- i like that i can trust them. There have been a couple of times that if id gone anywhere else, i would have been taken to the bank-but not these guys, they told me that i didnt need to get the work i asked for done and told me what i did need! That was all i needed, to trust your mechanic- priceless!!! Then to top it all off, they always call after a couple days just to ask if everything is ok- I wont go anywhere else- i highly recommend that you bring your car here, you wont regret it! read more

Had my truck in for an oil change. They took care of me promptly. Provided excellent service at a competitive price. Highly recommended!

I went in for an oil change, tire rotation, and a brake check. Doug is really helpful.

My dad has been going to dependable since I can remember. Now, years later both him and I take our cars in! There's a reason why we keep coming back and it's because of the service. I feel as though they don't list problems with my car for a cash grab, if there's a problem, they will point it out and have a conversation about how to handle it. They're financially aware and just want the best for their customers. I don't know much about cars and I don't feel silly when I have a question. That's a big thing for me! I'd recommend dependable. read more

Update: it was a bad alternator....one of the most basic things on a car..a simple google search of the engine code error and a little research and I fixed the car myself. They should have been able to figure out that the alternator was bad if they "tested" my car. read more

I went to dependable car Care couple years ago at the big huge problem with my Chevy Express cargo Van and Dan the owner helped me out big time pretty much saved Jumping Joe's... Great company to work with and I recommend them highly and give a special thanks to dependable car Care employees especially Doug at the front desk read more

Dependable Car Care - Jumping Joe's bounce House fleet - Auto Repair Near Me - Ventura, California

I have been coming to Dependable Car Care for years. Wonderful service and customer support. Dan, Doug and the boys always take such great care of my vehicle. I absolutely trust everything they do. The name says it all. This shop is top notch! I was in yesterday getting a new gel cell ​battery, windshield wipers, oil change and maintenance vehicle check. The price was excellent, turn around time was great and communication the best. Dependable Car Care is a refreshing experience and a well oiled machine. Iam always treated with respect and appreciated. Thanks so much for all your hard work. read more

Another great service appointment. The name of the business says it all. Been very dependable for me over the last few years. Highly recommend. read more

I know that everyone dreads those car repairs like I do, but what makes a difference is courtesy, honesty, and fair pricing. I recently towed my car to the Vta location for what we thought was the water pump. Doug was very responsive and courteous, and later called to give me the good news that it was my radiator and about $500.00 less. Yay! My overall experience was great. My car was done the same day. Easy pay system, and no trying to rush to pick my car up in time as they have a lock box for the keys. Thank you Doug, for all of your help. :) read more

As my usual mechanic was closed due to the pandemic I had to find someone soon as I had an obvious brake issue. I checked Yelp and read many reviews of several mechanics. In the end I narrowed it down to two and chose the one closest to me in case I had to run home. I emailed Dependable Car Care with my concern and he got back to me almost immediately. We set an appointment for the following day. I dropped off the car and met Dan, the owner. He was kind, thoughtful and informational. He called me within a couple of hours and gave me the diagnosis and estimate. I gave him the go ahead to make the repair. After a few hours he called and informed me that the car was ready for pick-up. My brake system is now functioning properly and I feel confident in driving the vehicle. Another thing that I like is his post service follow up. While picking up the car we started talking about various subjects and I found him to be quite personable and friendly. I believe that I made the right choice in selecting this mechanic shop. I look forward to bringing in my other car soon. read more

I called to schedule an appointment with this place - a man named Doug answered the phone & was extremely rude and not helpful. we were maybe on the phone for less than 30 seconds & then he hung up on me! I couldn't imagine having someone working for me like that & answering the phone. I will gladly take my money elsewhere. read more

Doug, Dan and the gang at Dependable Car Care ROCKS!!! Fast and friendly service and a comfortable lounge too. That you for servicing my vehicles! read more

Very disappointed,I had so much work done here and only positive experience, recently I had a leak and knew where it was coming from,but didn't inform them I knew because I thought they'd be straight up with me like always, I saw the color of the fluid when it was squirting out.not oil color,they told me it was an oil leak,but my oil level is perfect,it was coolant that was leaking,easy fix because it was coming from the reservoir,I literally fixed it with a 2 dollar bottle of super glue, they tried to charge me over 450 to fix something I didn't need now. I showed him where the leak was coming from and Doug seemed shocked I knew.. very sad and disappointed. U would attract more bees with honey read more

Happy with the work. Happy with the price. Happy with communication throughout. Most of all though I got a good vibe from the place and the people running it. An x factor I can't put my finger on but worth it's weight in gold for me when looking for a mechanic. read more

Good and fast service! They do alignment on my 2005 sienna.

Great job guys.. car was done on time and repaired!

I own a 04 Nissan Murano I took my car in knowing what needed to be replaced. Which was the rear motor mount. Some of you know it's a pain to get to and replace especially if your hands are bigger then those who originally built it. Any who I bought the motor mount and the first mechanic stated he couldn't fix it because he felt it was the serpentine belt and not the motor mount. Second mechanic stated its not worth fixing with the high mileage and the year it's best for me to purchase a rebuilt motor. Here's where I found the car repair shop named "Dependable Car Care." I called talk to Doug and we made appointment after discussing a few things. The technician Mike was brilliant he stated he would look first before he committed to work on my car. Mike brought some items to my attention my right cv axle shaft and seal needed to be replaced plus the left side just needed a new axle shaft seal. The bonus was he was able to replaced the motor mount with reasonable time. After I picked up my car I couldn't wait to feel the difference. Boy it drove brilliantly great I was very pleased with the work. I called the owner Dan to let him know that his employees are very knowledgeable, they explain what's going to happen before starting the job. I was pleased with the prices being reasonable compared to other shops or the other suggestions they offered me. Something I learned today its always best to take my car to Dependable Car Care First. Thank You, Blevins read more

When I visited Dependable Care Care for the first time, I told Dan that I fully believed that the big battery of my Prius needed to be replaced. I had gotten the "red triangle of death" previously and had 2 other toyota mechanics tell me the big battery needed to be replaced. Amazingly, after running the codes and doing some diagnostic Dan let me know that my battery was pretty solid and did not need replacing! In fact, just running the codes seemed to resolve my issues and info display on dashboard now shows the big battery is not running as low as previously. The epic part of this story is that I already believed I needed a new or reconditioned battery, but instead of pushing the sell, Dan told me the Truth. I am impressed to find a truly ethical and honest mechanic. When necessary, I will definitely bring my Prius to Dan for the battery to be re-conditioned! read more

Dependable Car Care is exactly that! Dependable and they Care for your car! Need a repair, you should go there.

I've been bringing my car here for 3 years now! They always have great deals and availability which is great for my hectic schedule! They are all so friendly and know me by name and answer alllll my questions! They make me feel comfortable and well taken care of! Can't go anywhere else! Thank you guys for always taking such amazing care of my car!!! read more

You can trust Dependable Car Care to service your car quickly. They are honest and do a great job. Everyone there is friendly and respectful. read more

I had an issue with some strange noise coming from the front drive train. Came in to drop it off and got a free Uber home. Dan had it checked out and diagnose quickly. He was able to fix it by mid afternoon when I was expecting over a day. Above all they are trustworthy and I know my car is in good hands. read more

Amazing service. Everyone is so informative and professional. The techs are very thorough with there work and prices are great. All staff is friendly and helpful. read more