Dont bring your car here! I had my radiator was replaced when Jason was still here. Jason was a really great man. Floyd, however, is very rude and condescending. 6 months after my radiator was replaced, the new one started leaking. I called and spoke to Floyd, who stated that if the radiator is the issue, they would replace it under warranty. Three times I brought my care here, and the first two times he said it's not the radiator. So those first two times he charged me a diagnostic fee. This being my only car, I had to pay Uber fees to get it there, and get back. On top of the diagnostic charges. The first time he told me it was the water pump and tried to charge me $900. I bought it for $100 on rockauto.com and replaced it, and still had a coolant leak, so it wasn't the water pump. I took it back to him and he told me it's the coolant hose and charged me yet another diagnostic fee. I let him replace it, and it was still leaking coolant. I took it to him a third time and he said it is the radiator and replaced it for free. Or at least he says they replaced it. Once I got it back, I now have an oil leak that I didn't have before, and it still leaks coolant! The only reason I am not suing him is because I decided to get a new car. So he charged me two diagnostic fees when I was right the first time, and I had to pay Uber fees every single time I brought it here. Two Uber charges to get it there, two Uber charges back, three times. And that is on top of his incorrect diagnostic fees. And now I have a car that still leaks coolant, but also now leaks oil. I say it again, do not bring your car here! read more

The folks at Auto Medic were super kind and took great care of my older Kia Sportage. Thank you so much!

I took my car in to see if they could figure out what was wrong with it and they immediately discovered that it was a broken catalytic converter. They informed me that, as it was replaced in the last few years, it was most likely still under warranty and that I should go back to the shop that installed it. They could have easily not disclosed that information and charged me for a replacement and I probably wouldn't have ever known. I'll definitely be going back to Auto Medic the next time I need some work done on any of our cars. read more

GO TO AUTO MEDIC-- YOU WILL NOT BE DISSAPOINTED! I can't say enough good things about the exceptional service I received on Friday. During my recent trip back from Santa Barbara to LA for the 4th of July celebration weekend, my check engine light came on unexpectedly on the way home. The owners and their mechanic Andrew went above and beyond to help me out. They promptly topped off my oil and thoroughly checked and scanned my car to diagnose the issue causing the check engine light. He explained everything clearly and gave me valuable advice on how to proceed. Their professionalism and expertise gave me the assurance I needed to continue my journey back to LA safely. I highly recommend Auto Medic for their outstanding service and knowledgeable staff. They truly care about their customers and go the extra mile to ensure your vehicle is in top shape. Thank you again to Andrew and the owners for your excellent care and expertise! read more

Honest, Professional, Expert in the Field and Fair Prices! After an oil change at another business, oil had gushed throughout the engine cabin. Jason and Shelby worked together to get our vehicle sorted out on a very busy Monday with no appointment. The cost to diagnose, degrease the engine cabin and resolve the problem was incredibly fair. These are Good People you can Trust! I trust them with my daughter car, so you can trust them with yours. read more

Went to smog my car at Smog4Less but unable to get the hood open. Bruce recommended we see Jason at Auto Medic. Jason tried to get it open but unable at that moment. Brought the car back and Jason was able to troubleshoot the issue. Unfortunately we were headed out of before we could get a permanent fix to problem. While in his care, Jason took our car over to Smog4Less and they completed the job. Jason also "jury-rigged" the car so we could get hood open if needed before the permanent fix. In my opinion, AutoMedic went above, and beyond what I ever expected. I highly recommend them. read more

Stumbled across Auto Medic on a whim, my father just so happened to ask if they service hybrid vehicles. I contacted Shelby about servicing the coolant systems on my CT200h, and he gave me a great quote. Upon arriving at Auto Medic, I ended up asking to have my transmission serviced also. Shelby gave me a new quote for all the services I requested, and it was a very fair price compared to other mechanics and how much they would charge. When I returned to pick up my vehicle, I was extremely surprised and impressed with Auto Medic's work. Shelby informed me they were able to get the work done way under what he quoted me. He could have easily charged me what was quoted, but instead gave me the new price, which was WAY under the quoted price. Thank you, Shelby and Auto Medic! I will definitely bring my other vehicles here for service! read more

I have only good things to say about Auto Medic's services: TIMELY, HONEST, DEPENDABLE, THOROUGH, AND FAIR PRICES. This is where you can take your vehicle and say "it's doing something weird", do your best to describe it, and they take care of it. Jason has even sent pictures of the parts that need attention. I'm proud to say I'm a repeat customer now and I recommend to my friends. read more

So amazing!!! Genuinely the best mechanic I've ever been too! Thank you Shelby for everything you do!

Recently had my vehicle in for servicing after being quoted a ridiculous sum at two other dealership sites. Shelby, Jason and the whole team really did a fantastic job. Work was quoted, and scope of work clearly identified. No up-selling. Very good value for the money spent, much less than a dealer quote. Highly recommend them for your vehicle service needs. Happy Motoring!! read more

This place was amazing, especially Shelby! He helped with an issue regarding my check engine light and was able to help and fix the problem so fast. Everyone there is kind, caring, and helpful. They truly make you feel like family. read more

This is a pretty simple review. I went to these guys after a recommendation. Only because I had and was not aware of where else to go. I had a very bad smog situation. After $1500.00 my engine light was off, but countless times dealing with Shelby there the manager was trying to give me hope, to get me past smog it was not working. so with all the repairs they did and after all the bull shit of Shelby, and letting me know he was a Christian and he cared, he did not. His words mean nothing. And completely and totally overpriced. I then went somewhere else and they took care of me. I will never ever go back to this sad and overpriced place again. And please do NOT go see them, they will probably rip you off too. And btw the other place was Rauls. in Santa Paula. GREAT place. read more

Been here twice & had a good experience both times. Talked with Shelby about my check engine lights. Shelby explained I had a stuck thermostat plus I needed an oil change, which was as I suspected. The second time I visited I needed new front axle brake pads STAT as I was down to 10%. All work done in the timeframe agreed upon & to my ultimate satisfaction. Highly recommended! read more

Shelby and company do a great job! Trustworthy and they do quality work. I have several older cars and they have helped with all the tricky things I can't do myself. read more

Will never recommend or go back they are a bunch of thieves. Went for an inspection and they told me I need a valve job and cads. Went for a second opinion and all I needed was cads. They want $6000 all I paid was $1200. What thieves. read more

Great service great people what more can we say come to auto medic if you're looking for an honest and reasonable shop may not be the cheapest but hey you get what you pay for. read more

Hello Yelp community. I would like to give some context to the review that was made earlier this year by Matthew D. Matthew came in because his vehicle would not pass smog due to the check engine light being on. We diagnosed both codes that were related to TWO different systems of the vehicle (Knock sensor and Evaporative). Repairs were made to both systems. the evaporative system charcoal canister had failed internally allowing large amounts of charcoal fragments to spread throughout the entire system (plugging hoses and valves) We replaced the canister, purge valve and flushed out lines as much we can at the time . We explained to Matthew that he would most likely have to return if "check engine light" came back on due to charcoal that would most likely still be present. Matthew came back a week later with the same trouble code due to small pieces of charcoal that had migrated into the purge valve. The lines were flushed out again under warranty. We made Matthew aware that there was a possibility of the system needing to be flushed again but did not hear back from him. To Matthew: I apologize that you did not understand that the flushing required to rid the entire system is a process that could involve multiple system flushes in order to clear the charcoal completely. As with the first flushing under warranty, you would have been covered for future flushing. I must agree btw Raul's is a great repair facility, too. Sincerely, Shelby Moss. read more

Great service! Best thing about this place is that they are honest with what needs to be repaired and they educate you on what your car needs and why. 5 star service here! It is worth the drive from Thousand Oaks to being my car here. Thanks to all the employees at Auto Medic! read more

Fantastic service, honest people, and great mechanics! My band was on tour, and our van went into limp mode. I called to see if I could get it checked out immediately, because we had a show in Vegas that night. Jason said to bring it in and they'd check it out. They replaced the crankshaft position sensor, fixed a coolant leak, recharged our AC and fixed that leak, and replaced a strut mount. They had to cut off the old and weld on the new mount, because Ford thinks it's cool to make parts un-servicable. Everyone we dealt with was welcoming and helpful. They talked to me about every issue, and didn't try to gouge me when I was vulnerable. If I didn't live so far away, I would come here for all of my car work I don't do myself. Thank you Jason, Karen, Joe, Calvin, and the other mechanics I saw working on the van but did not have the chance to talk to. You got us to our show on time, and we didn't melt in the Nevada desert. read more

The 2016 Dodge Durango had 122,000 miles and needed help. After having the dealer stick it to me over the warranty period I asked around for a reliable, honest mechanic. Auto Medic was highly recommended by several friends, and they were all absolutely right. Water pump leak, valve gasket leak and break rattle were all fixed according to our discussions. NO SURPISES HERE. Shelby keeps in touch with updates on progress for a big job like this. I am confident they have given new life to my old rig. read more

Charged for a diagnostic without being upfront about the cost of the service. Surprised with $140 charge!

My car broke down, I called Jason at 5:56pm, and he still answered the phone and got me on the schedule to get my car in first thing in the AM. They got my car fixed and on the road just in time for Thanksgiving. The communication was great, Jason is honest and trust worthy, and they do quality work. Thanks for saving our holiday. read more

For anyone who lives in Ventura County, Ca & needs a great mechanic, I highly recommend Jason Martin of Auto Medic, on Ventura Blvd, near Marshall's Bodacious Barbecue, between Johnson Drive & Victoria Avenue. Jason has worked on a couple of cars I've had over the past 20 years, highly recommended by Jim Reynolds of Ventura Auto Body & Paint. I spent a good part of the day in Jason's shop today, getting my car ready for my upcoming cross-country trip to my new home in Georgia. The difference in the way the car operated was apparent almost as soon as I pulled out of the parking lot. I could not be happier with the job they did. Every minute spent there was worth the wait. I sincerely and highly recommend Jason and his staff to anyone needing a quality mechanic for their car. read more

We are very pleased with the service at Auto Medic. They are very thorough, take the time to explain what needs to be done on the vehicle and we are confident that we are paying a fair price. Jason, Shelby and the entire team are very pleasant to work with and we highly recommend them to service and maintain your vehicles. read more

Extremely bright mechanics, straight up honest buisness owner, Jason is a very good mechanic dosen't cut corners and very friendly, im glad i stumbled on to his garage to deal with my smog issue, thanks jason, Semper fi read more

Automedic has been my source for repairs for years. Just recently I experienced unusual vibrations at low rpm. The diagnosis was spot on. The work in fact pertained to the transmission and he referred me to another reputable transmission specialist. Jason at the Automedic is very good at diagnosing. I don't think I ever paid for an unnecessary repair. read more

This may be the first Yelp review I've ever done. But I felt compelled to spread the word of gratitude toward Jason and his wonder staff. Right down the line from Jason, to Shelby at the front desk through all the great mechanics. This is what you want and need when trusting people to work on your vehicle. read more

I found Auto Medic after having a rough time finding someone to check out my commercial van (Promaster 1500). They were able to take me with no issue (also the only mechanic to ask me my plate numbers to get the specs of the van beforehand). They were super communicative and friendly at every step of the way with what it would need/pricing/progress updates. I had new front and back brake pads and rotors and a new headlight by the end of the same day. Highly recommend and you have me as a client for life. Thanks guys! read more

These guys are the absolute best. Jason and his team are genuinely honest and hardworking guys. I can't imagine taking my car anywhere else!

If they allowed me to give them 6 stars I would. Jason and Karen are the best in the business, they are the best communicators of any auto service location I've been to. You know exactly what you are getting here, quality and honest work at a great rate. Cannot recommend them highly enough! read more

Integrity is as important tome as skill when it comes to looking for an auto mechanic. Auto Medic has an abundance of both. I recommend them to all my friends and family members read more

Great mechanics, reasonable rates and Honest! I took my old truck in to have a leaking manual transmission repaired. After inspection, they gave me a very reasonable estimate. When I went in to pick up my truck the leak was repaired and the cost was LESS than quoted. If you are looking for an Honest, reliable and reasonable mechanic, the guys at Auto Medic are for you! 5 star plus! read more

I do not trust many people to work on my cars. I prefer to do most of the work myself, but if I get something that is over my head, I bring it here. Honesty and Integrity are what you should expect anywhere you go, but you rarely get it, Jason and crew are the best. read more

HIGHLY RECOMMENDED. I trust these guys. I don't even live in Ventura (I am in Hollywood and travel often to Ojai), but after the service I got here, I will bring my car back here for any and all mechanical needs. They fixed an issue I had with a hose that leaked. Fast service. Really knowledgeable. Nice guys. Helpful and courteous. read more

Great service and they guys there have real customer service satisfaction in mind when they take your car in. We love Auto Medic!! read more

Jason helped me out so much with my car I had taken it to Firestone twice and it still wasn't running right and he went the extra mile and really thoroughly explained everything to me and it made sense. it's hard when you're a woman sometimes taking cars to shops but he is a very honest man and does excellent work my car drives great now thank you so much and I will definitely be returning! Thank you so much! read more

The radiator on my son's 67 Mustang was defective and Jesus went above & beyond to get a new radiator virtually immediately to save the day. This is the kind of service that you rarely see. Thank you Jesus & Jason! read more

The senior mechanic with our fleet department at work recommended Auto Medic for my Ford. I knew it was due for a lot of work and they took their time to explain what I needed, the cost breakdown, and they even prioritized the work for me because I couldn't afford everything at once. The work was done promptly and I have had no issues with the truck's operation. Thanks guys! read more

Great mechanic, reliable repairs and honest prices. We've been taking all our cars to Auto Medic for years because we know the repairs will be done right the first time. read more

dont ever use this dishonest shop. got a price 3rd party for a/c work on a 2000 bmw with 190k miles so not planning on spending alot. quoted $450. when i picked up car, charge was $725. a week later ac stopped working. at that time he agreed that his guy had overcharged me the $275. they looked at new issue and claimed the ac compressor went out. Jason Martin, the owner, said he felt awful and would work with me(im guessing he realized his guy messed up the repair and caused the compressor to fail). would split the cost of the compressor at his wholesale price and do the labor for free. qouted me $612 for compressor. my half being $328. of course another part was bad and they charged me an additional $120 so including the $275 overpayment, im in $1200 for a car thats worth maybe $1500. he has clearly charged $612 for the compressor as its on his bill as such. when my wife asked for the invoice for the compressor he had every excuse why he didnt have it. at that time. went back later that day when he produced an invoice from the repair shop next door. Huh?? why would he purchase a part through another repoair shop. he claims he is not a bmw shop and couldnt get the part. What? ever here of autozone, Oriellys? so that is a lie. when i googled the compressor, i could get the part online at many places for $222. Hell, i could get it retail for $329 at autozone. bottom line is this man is a liar and a cheat and i fully plan on reporting this to the authorities. this is the behavior that gives automechanics a bad name. this man looked me straight in the eye and lied to me over and over again. do not trust him. find someone else. read more