First time customer, where I called at the end of the day to see if AWS Automotive (AWS) could look into an improperly working fan motor on my son's 2013 Mazda 3; I also asked for an oil change. To my surprise the shop was able to get me in first thing the next morning. AWS called me and gave me their preliminary estimate; which I agreed to. All work was completed as discussed and stayed at agreed price. The car runs better than before we took it in. Jason & Caleb provided great customer service. I definitely recommend AWS for your automotive repairs if you need honest, trustworthy and valuable service. I will be back, for sure. read more

If your car was your actual living baby, AWS would be your Dr of choice for them. I have had my car at a couple of shop mechanics, one as recent as last week. Hands down AWS was superior. After picking up my car I took her out for a on the streets; freeway; and backroads. She never had driven as good as she did after their work on her, talk about exciting! l value their communication with me and patiently explaining what was needed; and, what could be done but could also be left for another time. I had it all done as their pricing is fair; their communication is excellent; and, road worthiness is such an important safety factor not only for my family but for other fellow commuters as well. read more

I gotta say AWS Automotive is super reliable. The guys are super friendly and have awesome customer service. Highly recommend these guys for anyone that needs work done on their car. read more

Thanks to Caleb and staff at AWS for your excellent experience! Highly recommend them for your car/truck. Dr Scott Berry

One of the most comprehensive professional repair shops I've had work done at. I have an old 73 Bronco that I use as my daily driver. Took it in as the engine was severely underperforming; didn't know whether or not it needed rings, an engine rebuild or a complete new engine. They not only diagnosed the engine and issues but do the complete inspection on the vehicle. After the repairs, it's running better than ever. I even received a call the next day that I was mistakenly overcharged and they refunded the difference. Everyone always looks for a good mechanic, well here you go. read more

I could go on about this and that but here's the bottom line: I would not go anywhere else. Insert Mike drop here read more

Not only is the owner Caleb a nice funny guy, he's a legendary D.J., musically setting a great friendly vibe at this place, which makes it a stress free, pleasant environment seemingly for both customers and staff. Ricky, also very cool, got me in quickly for a blown radiator hose on my diesel truck, and back on the road the next day. Their communication was great, as they kept me in the loop throughout the entire diagnostic process. Their prices are more than fair, and we will definitely be doing business again in the future! Many thanks!! read more

I am so happy to have found AWS. A rat chewed the engine of my Lexus. AWS cleaned it out, replaced the wire harnesses and repaired the damage. Extremely happy with their great work and customer service. Reasonable prices compared to dealer. I will be taking my cars there from now on. read more

I took my 2004 Nissan Frontier in because i needed to get it smogged and the service engine light was on. I was totally impressed with Caleb and his mechanics ability fix the issues and ensure that I passed smog test to renew my registration. The service was exceptional and I would highly recommend their shop for your car or truck repair needs. read more

I had a great experience during my first visit. Nothing stresses me out like car trouble does, and they handled everything with great communication, and professionalism. I felt like I was in good hands. I will be a return customer. read more

Caleb and AWS team never fail to deliver 100% satisfaction. Been to these guys many times over the years. When you need the job done right in a timely fashion, this is the place to call read more

Brought my car here for the second time today to get my oil changed. . The staff is super friendly and welcoming and thorough. Updated my info, made sure they had my phone number, gave me an estimate in time. When they realized that I didn't live in the area they got the services done much quicker than the original estimated time (THANK YOU) and I was really appreciative of the overall experience. The staff is personable and kind... when I came back for my car, they went over the inspection with me instead of saying the typical "inspection came back good". Overall, great experience and I will bring my car back for future oil changes. Thanks guys! read more

TLDR - My quote doubled from when I called prior to making an appointment to the morning I drop my car off. Do not trust these guys The long version- I called around multiple places to get a quote for two specific fixes. I needed somewhere close to me as one of the issues was making my car not very drivable so chose these guys. Made an appointment for a week out. Caleb was very smooth talking and nice on the phone. Quoted 200-300 for valve cover gasket replacement. I show up after having waited a week for an appointment and not being able to drive my car and they have no record of my appointment, vehicle, etc. I confirm the quote before leaving and he again says 200-300, when I press for a specific number, he 'checks with his guys' and all of a sudden comes back and says $450!! Which would not have even come up until after they did the work had I not pressed hard. Take your business elsewhere. read more

If you're looking for transparency and quality service AWS Automotive is the place to go. On Thanksgiving day, my Honda Accord unfortunately ran over brick-sized debris/concrete, which dented my wheels and caused a misalignment/annoying car vibration. Desperate for immediate repair, I called AWS Automotive --my brother recommended them--on Black Friday. Though I heard that their labor may be more pricey compared to actual car dealerships, their honesty and quality of work does not pale in comparison to other locations. So I gave them a shot. During my initial call, I was greeted by Caleb. Now, don't be alarmed by his perfect articulation - Caleb helped assuage the entire ordeal. He explained everything clearly, had a concrete plan, and answered all of my questions sincerely. After undergoing an initial inspection, I learned that the bent rims required immediate replacement. I had received a report containing pictures of the damage, and even a video demonstrating the issue. When Caleb went through the diagnostics and the recommendations for repair he had mentioned that his prices were cheaper than those around. Before giving AWS the go, however, I had initially asked around local Honda shops to see if they had better deals -- I didn't believe Caleb, I thought he was merely using a sales tactic. To my surprise, he was totally right, not because of sheer coincidence, but because he actually called other dealerships! The Honda peeps said, "Oh weren't we just talking to you about the same car?" After getting Honda's price, the cost was nearly double the amount of AWS's! O_O. So it was a no brainer to go through with AWS. This goes to show that Caleb does his research FOR THE BENEFIT OF HIS CLIENTS. I admire Caleb for his genuine interest in his client's getting the best bang for their buck. Though there was a temporal mishap with obtaining the new rims from another shop ('Rona affected shipping speed), which eventually led to fixing my car several days than the proposed day, Caleb updated me EVERY DAY. He even shared the FedEx tracking number! Caleb was transparent throughout the entire process. Overall, I highly recommend checking out AWS Automotive, because you can't beat their prices (though maybe my brother felt it was a little pretentious because he had a Subaru checked out), their quality of work, customer service, honesty, and transparency. Will continue going to them! read more

If I could rate him 0 I WOULD!!! He literally charged over $2,000 for axels and output shaft seal! I do not own a Mercedes! It's a 2007 Nissan! After looking it all up -and paying, I saw that the parts cost for both axels is $150 and the seal is $20. He charged me over $1,100 for these parts. And $800 in labor. I'd understand to pay $1000(which is a lot) but OVER $2000! I feel stupid and taken advantage of! As a woman, we trust these people will be honest! They didn't even fix what I came in for!! I WILL BE TAKING THEM TO SMALL CLAIMS. -- DONT COME HERE UNLESS YOU WANT TO PAY TRIPLE THE PRICE!! SCAMMERS!!!! SCAM SCAM SCAM! read more

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I have taken my van several times to AWS and they have ALWAYS taken care of my vehicle. I have an older van and with an older vehicle... your gonna have problems. AWS has always been professional, communicative, and consistent with fixing any problem that I have. I highly recommend AWS if your looking for a professional job done. Thanks AWS:) read more

An honest mechanic and a good business. I have never met a mechanic I have enjoyed working with before. Caleb changed that. He has always had quick responses a friendly demeanor and an explanation for prices. He is very respectful and effective. My car is working great 3 months later. I know who I will go to the next time I have an issue. Also, they are very familiar with Hybrid cars. They gave me a breakdown of my vehicle and potential issues, along with solid advice. read more

Hand down best mechanic there is. The owner, Caleb, ensures that you understand what is going on each step of the way. Did not hide anything, was very straightforward, and kept in touch whenever there was something to be addressed during the repair. I've been looking for a reliable and reputable mechanic here in Ventura, and I think I just found one. Thank you Caleb. read more

The best front desk guy in the WORLD! I would never take my vehicle anywhere else. Caleb should get paid 100.00 an hour and The mechanics do a great job. Any type of vehicle and any kind of work! read more

11/3/22 Sent my 2009 Jeep in for a non starting issue that had me baffled. The tech at AWS spent time going over the obvious potential solutions and performed various diagnosis checks but could not get the car to run. He then spent time working with a high tech from Jeep and found the issue, corrected it and got my Jeep running like new. The solution found was entirely obscure....something myself and Jeep techs had not considered. I very much appreciate the AWS tech's persistence with my Jeeps issue as I know this one would have stumped the average repair shop (and dealership). AWS is still my "go to" for vehicle repairs that I cannot perform myself. read more

If you are a female, DO NOT GO HERE. They will charge a ridiculous amount and not even fix the problem. I had to go somewhere else to fix the issue. read more

I went to AWS last week for the first time, and honestly, this place deserves 6 stars. This was the best auto shop experience I've ever had! First, Caleb, the owner and first person you meet when you walk in, is the kindest, most attentive, and most honest shop manager you could ever hope to run into. I ended up having to be there longer than expected due to some unforeseen issues with my car, and Caleb chatted me up, gave me a cup of coffee, and checked in with me several times to see how I was doing. During this time, I watched Caleb interact with several other customers and he was consistently patient, generous, and invested in the needs of his clients. He knows that, for many people, having a vehicle that runs well can mean the difference between functioning healthily and having your life fall apart. The prices are reasonable and the work is thorough. I went in initially for an oil change and routine inspection service, and the technician found several issues, which I consented to being repaired on the spot. After completion, I was immediately emailed a very comprehensive inspection report with tons of details about the work and tests performed, and lots of before/after pictures. This was so helpful! Then, a few days later, I got an email from Caleb checking in to see how things were going. Everything was fine, he was just following up. This is beyond customer service, this is community service! AWS Automotive is the only place I will take my car to get work done as long as I live here. It is evident that they view themselves as a part of the Ventura community and are incredibly responsible with how they run things as a result. It's places like this that make the entire town a better place! read more

Very disappointed, car broke down Thanksgiving AM was towed to one shop that guy did not show then had towed to AWS to have the radiator fixed. I was literally robbed, charged $832 and they didn't do all the work that is required on a radiator. I called other local shops including radiator shops to learn I was taken. Shame on you for taking advantage of my situation AWS! read more

Very professional through out there shop. They got me in , to take care of my truck and car.

I was camping in Ventura when I had a hiccup with my Jeep Grand Cherokee 2001. It was 8am and AWS was the only garage I found open! I went in hoping they could take care of my car the same day and that the repairs wouldn't cost too much, but they took us in right away! And we were out less than two hours later! They changed my dying battery and saved me from what could've turned into a disaster! And for less money that I expected! Larry is so friendly and helpful. They're all very professional and friendly! Thank you AWS for saving my trip! read more

AWS Automotive - Auto Repair Near Me - Ventura, California

I don't know a piston from a carburetor! ! Cars confuse me....so I'm easy "prey" to scams. As a woman alone I need to rely on small businesses which provide reliable services. This place is amazing. Caleb - the Manager - runs an awesome shop. Always helpful. Provides me with a loaner car for my convenience. They take really good care of me. read more

Ok, I'm old school and every once and awhile you come across a real gem. These guys are a class act! From check in, diagnosis, workmanship and estimates and completion. They can offer advice for your temporary transportation needs too. Top of the line professional mechanics that get the job done! I love you guys! read more

All I can say is, "Wow!" I have never experienced such straightforward, zero pressure, knowledgeable professionalism from an automotive shop in my life. Caleb's expertise and polite manner helped guide us through what I know would have been an otherwise stressful situation with our aging car. More so, their diagnostic method, where they send you an email or text (or both) of their entire inspection report, WITH pictures, is so handy I can't even begin to tell you. This was my first time at AWS Automotive, and they have gained a customer for life. read more

I just moved to Ventura and I'm happy that I've found good local honest mechanics at AWS. My 1999 4Runner was having a strange issue with the idle that was causing it to shift strangely and stall at an idle (even on the freeway when I was off the gas pedal for 30 seconds... kinda scary). I know enough about working on cars to be dangerous and I thought I had isolated the problem to the Idle Air Control unit (IAC). When i took the throttle body off and tried to install a new one myself I immediately stripped the Phillips head bolts trying to get the old one off. Pretty lame. I knew it was time for professional help so I managed to get the throttle body back on and limp my truck over to AWS. Caleb was extremely courteous and professional, and the communication was excellent from start to finish.They replaced the IAC and unfortunately my junior diagnosis was incorrect and the truck was still running terribly. I knew Caleb was feeling my pain and really shared my frustration. When they then tried replacing a faulty oxygen sensor and it didn't solve the problem Caleb ended up not charging me anything for it. At that point he called and explained that it could be an issue with the computer. It was the end of the day on Friday and I was looking at being without my ride for the weekend. But... lo and behold! Caleb says he can give me a sweet loaner mini-van for the weekend until they got me sorted on Monday (and it was a really great ride and saved my butt over the weekend). Awesome. Long story longer, when Monday rolls around they were able to trace the problem to a throttle position sensor. Even though I was prepared to spend money on a new computer they ended up getting me out the door for about $300 LESS than I was anticipating. Wait.... whaaaatt???... they called to tell me it was going to be $300 LESS than I was expecting? I'm speechless (in a good way). My baby is running AMAZING now and to top it off, Caleb sent me a note to tell me they would take $30 off my next service and to thank me for being a new customer. Pretty good stuff guys. It's nice to know that there is still integrity in this business. Thank you so much. read more

Caleb and his team are the best. AWS has helped us with our new VW Tiguan, our 2009 VW rabbit and our 2012 GMC Acadia with 170,000+ miles. The AWS team is thorough, efficient and fair priced. read more

AWS recently did insurance work for me. After interacting with Caleb, the appraiser told me that, out of the Santa Barbara and Ventura County areas that she serves, there are 2 shops that she feels really put the customer first. One of those shops is AWS. I've been using AWS for years. I love the technology that allows me to approve repairs by text and those repairs are always quickly completed. I have never had unnecessary work suggested to me - absolutely no fails and everything is done right. AWS completes the work for a fair price and gets me back on the road, ASAP. This is a really nice, well organized, clean shop. But most important - the insurance appraiser is right. AWS is all about integrity and excellent service. They treat their customers like gold and I wouldn't go anywhere else. read more

Just got a sensor replaced on my truck because of warning light. Very friendly, quick and professional service . Highly recommend

Since moving to Ventura we've been looking for a new mechanic that we can trust. Was thrilled to find this shop right around the corner from our house. They are trustworthy, fast, and efficient. read more

I actually took my PT Cruiser for service to AWS a couple years ago. I have meant to write a review, but forgot to do such. I was very sad to have moved from that area as Larry proved to be a trustworthy business owner. They ended up fixing the timing belt and motor mount on my vehicle. It took a day extra than they planned but ended up getting good customer service. Unfortunately I had to get a new car 2 years after my last service, but it was not due to the service with AWS. read more

I was very pleased with the clutch replacement job AWS Larry did on my 2008 Scion tC. My clutch burned out on the 101 about 15 miles away from AWS. After shopping around on Yelp, I had the tow truck take it to AWS, which received the car without me there. They fronted the towing charge and just added it on to my final bill. I was out of town for a week, so they held on to the car until I was able to pick it up, which was on a Sunday, when AWS is closed. So they put my car key inside a secure lockbox and gave me the code, and I got it at night. Having the new clutch felt like learning how to drive stick all over again (a good thing). I paid a little more than I would've liked to, but compared to the other shop I checked out in Carpinteria, the price was similar. They had to remove the entire transmission to replace the clutch, and then put the transmission back in, so it's an all-day job, which is never going to be cheap at a decent auto shop. The one hitch that ended up being fine is that when I picked up the car, I noticed that the power windows and power sun roof were malfunctioning -- as a result of something the mechanic had done when working on my car. Thankfully the fix was easy. Larry said I can bring the car in whenever I'd like and they'd fix it. But since I live in LA driving to Ventura for a minor problem was not an option. So Larry emailed me detailed instructions on how I could reprogram those features in about 10 seconds. It worked. I would trust AWS to do a good job on my car if it ever breaks down again. read more

I have been going to this shop for probably 10 years now and they are unfailingly friendly, honest, professional and competent. I highly recommend them. read more

It's been awhile since I've been here and aparently the buisness was sold. I believe however the new owner was already part of the team so I'm sure they would have the same care to details and personalized service they had before. Awhile back I learned a seriously costly,lesson! My car broke down and I requested the tow truck driver to take me home and he starts going the opposite direction & When I brought that to his attention he started to tell me about another mechanic that was better & more affordable and also,started telling me basically personal gossip about the owners.of the 2 shops & their women. You would think right then I should have caught a blue if I hadn't when he went the opposite way. Bottom line is the other mechanics place despite all the showy certificates plastered all over RUINED MY CAR!! He,was,intimidating so I didn't follow thru with having AAA investigate him which I seriously regret as well as I am now bus bound. So the lesson is even though this place is a bit pricy they did fix any problems I had with the repair. at he old owner let me make a,couple payments on part of the bill. When you find a good mechanic stay with them! read more

Wow! What a top notch place. We were blown away by the service and quality that these guys provided us. We unfortunately hit car trouble and needed our radiator replaced. First of all, these guys were open on Black Friday and super friendly. Before we even towed the car there, they were already talking about looking into getting parts for us because we were from out of town and needed the car that night. They made the whole thing so painless and friendly. Not only that but they went above and beyond in so many ways and we are so grateful to them. They called Ford to see if our problem was under warranty, stayed late and got the car done for us the same day, took pictures of the problem for us, and were smart and intelligent about what was going on. They were unbelievably nice. We were on the road again by 6:30pm after dropping it off at 2:30pm and we needed a new radiator and further damage control. Larry and Caleb--we are so grateful! Your business practices are top notch and will keep you in business with grateful customers like us for a long time! read more

These guys were super helpful to me and my band. Our van broke down so we had it towed here. They did a fast inspection and told us immediately what was going on. Though we unfortunately couldn't afford the repair, Michael and Caleb gave us a place to keep the van while we figured out what to do. They were extremely patient with us coming in and out as we moved our stuff out of the van and sold it for parts. They even offered to get rid of it if we couldn't get rid of it ourselves. Were super grateful to have found them when we did. read more

Very pleased with the work at AWS. The entire staff is great! Took my FJ in for a tuneup and brake service. They were spot on with the estimate and it was ready when they said it would be. I love that they send you pictures with the estimate and concerns. Great way to see what's going on with your vehicle. read more