I get my service work at the dealer, which I really like. But they are booking service…read moreappointments (even for oil changes) into June (it's now April 10th) and I was at the recommended 16K km oil change interval. I have read too many horror stories about oil change shops forgetting to tighten the drain nuts, etc., but the positive reviews for GCOC gave me confidence. The reviews proved to be accurate. Friendly, efficient, thorough service....and very quick. Also the cost was reasonable. I'll be back.

These guys are BUSY as it's winter tire change season with a huge first come no appointment line up…read morebut THEY ARE A WELL OILED MACHINE. Fast, professional, quality, honest, and well worth the value.

Excellent service with my tire repair just half an hour before they closed on Saturday March 15,…read more2025. I'm always pleased with there staff and the level of service I receive at the Midas on bank street location.

I started coming to Midas at this specific location when my Toyota Dealership wanted to charge me…read more$1300.00 to replace breaks on a brand new vehicle that I had purchased 2 years prior. I brought it to this Midas location in a panic as I could not afford 1300.00. They calmed me down, they treated me with respect, educated me on how the breaks work and charged me only $450.00. I saved $850.00 and learned a lot about how my car works. Paul and his workers are honest, reliable, trustworthy, and are great mechanics. If you don't understand why something needs replacing or fixing, they explain it to you in layman's terms. In the past I have always left mechanics feeling cheated or mistreated, and I have never left this Midas location feeling this way. If you are a single woman, or somebody that doesn't know much about mechanics and always feel as if you're being ripped off, I highly recommend Midas on Saint Laurent. My husband and I are moving to Manotick and we still planing on bringing our vehicles to this location despite the distance. An honest mechanic who you can trust is hard to find.

I took my car there for muffler issues as it was rattling they were able to find the rattle and fix…read morethe issue but took their time .. the price was a bit higher then it should have been since there were no parts replaced

great service and appreciate Brian my car drive like brand…read morenew after exhaust and muffler repairs

Trash customer service. No matter your complaint, they will brush you off and make you contact your…read moreinsurance company. They don't care about your safety. Using illegal non certified parts instead of Original Equipment even when insurance paid for it. The work they do is flimsy at best. Having to go back numerous times to try to fix things. When I complain again, they brush you off as being "Picky". Broken trim glued into place, boot prints on headliner not cleaned off and more. When these things are brought up, the owner (Danny) would be smug and just say things designed to brush you off like "Your car is 4 years old, it cant always be clean". Just a lame response from a massive unprofessional. Avoid this place if you care about your car and safety.

I trusted this company with my Audi Q7 and they did a fantastic job. I was involved in an accident…read morea few weeks ago and I didn't think that my car would ever be the same again. I was assured that everything was going to be fine, and they back their work with a lifetime warranty. I got my car back in top shape... and detailed too! Great job guys. I will definitely recommend you to everyone.

When my sons car was broken into on Boxing Day evening he needed a replacement drivers door window…read moreand trim. Unbelievably, the dealer couldn't get one for about 2 weeks so I decided to call some scrapyards. A-16 was the first I called and Nabil, the owner, told me immediately that he had the parts I needed and he would call me back when they were ready. True to his word he called within an hour and about an hour later I had the spare window, which was $75, less than the $220 the dealership quoted. A-16 are an awesome business. They have used parts, gently-used parts, reconditioned parts, refurbished parts and can get you new parts as well. I had a small crack in my rear light unit that was going to cost me around $400 through the dealership to get the part. Nabil got me a replacement after-market, new part for $115. If you have any need for parts for your car, and are ok with gently used, then please give A-16 a call. If they don't have it they can get the part for you at way less than the dealerships.

Needed to get work done on my 2008 Ford Escape, A16 took it in quickly , work was well done and it…read morewas a fair price ... and a smile to boot .....

I always go here for an oil change and they are always super nice! Yes, they try to upsell but…read morethat's their job and are always respectful if you decline. When waiting in line for any service they always come check on you a few times offering a beverage. Everyone is so nice and polite. Would recommend.

My experience at the Mr. Lube location at 3767 Strandherd Drive, Nepean for my car Toyota Camry Se…read more2018 Before visiting the store, I called and specifically asked for the price of an off-rim tire change for my 2018 Toyota Camry with 18-inch tires. I was quoted a price of $134.99 over the phone. Based on that information, I chose to visit location. Upon arrival, I waited approximately 30 minutes before my vehicle was brought into the service bay. The technicians then lifted my vehicle, removed all four tires, and only afterward informed me that the actual cost would be approximately $180. I questioned why the price had changed and explained that I had been quoted $134.99 over the phone. I also asked why nobody informed me of the higher price before my vehicle was lifted and the tires were removed. At that point, I declined the service and requested that my original tires be reinstalled so I could have the work completed elsewhere. I was then told that I would be responsible for bay and lift charges. I responded that if I was expected to pay for the time spent due to a pricing discrepancy that was not my fault, then my own time had also been wasted. Shortly afterward, the Manager, Duncan, came out and stated that they would reinstall my tires and that my vehicle would be blacklisted from that location. I found this response extremely unprofessional and inappropriate. My concern is not primarily about the difference in price. In fact, I had other options available for approximately $100 but chose Mr. Lube because it was close to my home and I preferred the convenience. The issue is the lack of transparency, poor communication, and the disrespectful manner in which I was treated when I exercised my right as a customer to decline a service after being presented with a different price than the one originally quoted. Conversation Trail: Good Afternoon Mr Batra, Thank you for taking the time to let us know about your recent experience. I wanted to reach out and apologize for the mixup with pricing and the way you felt treated with the service. Your vehicle is a sedan and the price for a full installation on a car is usually $139.99 for the four tires. However, when a vehicle has a low profile tire with a sidewall of 45 or less (your tire size is 235/45/R18), we do charge $179.99 for four tires. This was clearly not asked properly over the phone to determine an accurate pricing and then the price was different from when you entered and the technicians created the invoice. This is where the Manager was trying to meet somewhere in the middle and took $20 off the correct pricing but didn't meet the expectations you had with the pricing given over the phone, that drove you in for our service. I will be reviewing this with the manager and the team answering phone calls. I appreciate you for bringing this to my attention, allowing us a chance to correct this going forward and potentially retaining your business. I would like to offer you a $20 gift certificate for the misquote. You can use this in the future for any service at any Mr Lube. Can you please provide me with your mailing address and I will have our office team mail this out to you. Thank you for your understanding and providing us with feedback. Sincerely, Denis Gagne Area Manager Mr Lube F&K Trudel Enterprises Inc. Stores 120-137-231 Hi Denis Thank you for your response. To be honest, I was expecting a similar response and wording, including the offer of a discount. My concern was never about receiving a $20 discount, nor was it primarily about the pricing difference. My concern is about the conduct of your staff and the management practices at this location. If the service price was going to be $180 instead of the $134.99 that was quoted to me over the phone, I should have been informed before my vehicle was pulled into the bay, lifted, and my tires were removed. At that point, I was effectively put in a position where I had little choice but to proceed or deal with the inconvenience of having everything reassembled. What I found even more concerning was the response from Manager Duncan when I chose not to proceed with the service. Rather than addressing the issue professionally, I was told that my vehicle would be blacklisted from the location. That statement was unnecessary, unprofessional, and completely unacceptable for a customer who was simply exercising his right to decline a service after a price change. I understand that no further action may be taken regarding Manager Duncan's conduct. However, please understand that this situation is not about compensation or discounts. It is about transparency, customer choice, and respectful treatment of customers. As a result of this experience, I will continue sharing my experience through online reviews and social media so that other customers can make informed decisions about where they choose to have their vehicles serviced. Regards, Anuj Batra

Well better service, be more professional, STOP SCAMMING CUSTOMERS, stop trying to sell stuff that…read moreis not needed, like rust proofing, my car is all silver underneath and is impeccablably clean, you guys show me a pic of a rusty old ford truck's undercarridge and try selling me rust proofing. THAT ALONE IS PATHETIC!!. So unless you guys start be professional and honest I will not be going back and will also be spreading the word. Makes me wonder if I really got the oil change that I asked for. Terrible service I would give you no stars but it requires at least 1

Wonderful staff that were extremely helpful in assisting me with recycling used oil. I would…read moredefinitely recommend this location for services with your car.

A bunch of crooks! BEWARE Wanted an oil change and was…read moreupsold from the start. Took the synthetic pkg. After waiting 25 minutes, paid a bit more than $102.00 - thats fine as I expected that everythings fine. Few days later theres a buring smell from the engine. Checked the oil and it was super black and dirty and ONLY a tiny amount - almost EMPTY!! These crooks not only did not changed the oil but they drained most and left it almost empty. I went to the dealer and they mechanic took the filter out and showed me it was super dirty as it was not changed. A complete scam and very dangerous to your car and your health. STAY AWAY.

I'm a Consultant and Photographer from Los Angeles who travels cross country. This means I don't…read morehave one mechanic I go to to service my car. This is where Yelp is handy. It was between two different Oil Changers (business). This one which had one review and the other one which had four. This was closer, and although I was slightly hesitant because of the one review, I'm glad I took a chance. They were excellent. Kyle (Manager) and Marcos were patient with my questions and fabulous on the service. Kyle even did a quick fix on my air filter. I was missing the latches that keep the enclosure where the air filter is housed closed. He asked if I would mind a temporary and complimentary fix, which was a simple screw to close it shut till I got replacement latches. Simple, yes, but kind and generous? Damn right. I purchased a synthetic oil change as well as replacement headlight bulbs that had gone out during my drive up to Ottawa (people must have hated me for my usage of high beams- but what can you do!)