They need to improve they are hella rude and don't even know what there doing. They like to take forever.

Friendly staff, very quick with the service, and very straightforward in what needed to be done. Manager was very cool too, surprised Ernie isn't a regional manager! read more

If I could give zero stars I would! -My son took his 2009 Ford Escape here for an oil change and transmission flush. $300 later and the same evening the transmission started to slip. Had to have the car towed to a transmission shop only to find out that the transmission fluid was not replaced. They only added 1/2 back in, the oil change was not properly done either. But oil and transmission had to be filled up. Please do not take your car here unless you want to have costly repairs after. read more

Just had my oil changed recently and was greeted by Ernie. He was very polite and respectful. Ernie and his team were able to have my car finished within only 15 minutes! I went to grab a drink and by the time I came back 10 minutes later, the car was already finished. I had a email coupon which brought my total down by $15! Great service and hospitality! read more

All of the staff were very polite and respectful. They had good knowledge of the work they were doing. Went on a Sunday. It took about 20 mins. Price was $110 for synthetic. read more

I went for an oil change and I felt I was being hustled. I wanted their Signature service for my Hyundai Hybrid. I was informed that that they ran out of that oil. All they had was premium. So instead of an oil change and filter that would have cost me $60 something dollar I end up paying over $115 for premium synthetic. I was in the rush, so I just wanna get task completed. read more

I just got an oil change a few months ago and just took my car to another shop for brakes. They showed me my air filter that Jiffy Lube installed in my car. See photo. Did they install a broken and used filter? What is this?? Being a woman, I always assume I'm getting scammed when it comes to any auto business, but this is egregious. They clearly installed a broken and possibly used filter in my car. They also left black finger prints all over the outside of my glove box. It's absolutely filthy. They also tried to convince me (aka scare me) that I needed a transmission flush, but I had just gotten one four months prior. If you're a woman or not knowledgeable about cars, I would not go here. The one star I have to give is only for the fact it's incredibly convenient to drop it off and have an oil change done quickly while I'm shopping at Sprouts, but clearly the service is quick because it's careless. The guys act "nice" in theory because they are somewhat friendly, however, if you're dishonest, you're not nice. If they were honest with customers and did good work, it would be a great and convenient place to take your car for basic services. read more

Jiffy Lube - My recently installed air filter from Jiffy Lube, Newark. - Auto Repair Near Me - Newark, California

I had a great experience at this location. I came in for an oil change and got my filters changed. Staff is very welcoming and kind - I was mainly helped by Robert who has really great customer service and was very helpful. I would come back to this location again! read more

The workers here are awesome! Would highly recommend based on quality of service and enthusiasm.

****Consumer Beware****** My wife took my daughters car here for simple oil change. They never discussed price or grades of oil or had her sign anything. At the end they told her the price, they are charging more that the dealer with their upgraded oil that was never authorized. When she asked why so expensive, his response was "oil changes are expensive now and it is what it is". Well Jiffy Lube, taking advantage of a woman was a bad idea. You violated BAR (Bureau of Automotive Repair) laws, that state service has to be discussed and agreed to in writing before any work is performed. You took advantage of the wrong family and we are opening a case with BAR. Consumers be aware of their scams of upgrading oil without your authorization because it's double the price and they wont say anything until work was already done. read more

Been taking my car to various Jiffy Lube's and have gone to this particular location several times and have been happy with my visits in the past. It had been a while since I took my car to the Jarvis location and it was all new staff.... unfortunately. Nice guys, but when I left I noticed that my glove box was damaged after changing the air filter. I decided to let that go as it was still functional although super annoying that it was damaged. However, some time goes by and I noticed that my car was leaking oil and, long story short, turns out that my oil filter was extremely loose and not tightened during service! How hard is it to make sure an oil filter is on tightly. I'm just thankful my oil filter did not fly off while I was driving. read more

This place does a little courtesy tire pressure check, cleans the windows, and vacuums the car, which is great. But honestly, the main thing is to do the job right. I asked them twice to tie down the underside of my car after I did the oil change, and they keep doing it wrong. The next day it blew up on the way to work, super disappointing. I've been coming here for a long time, those old guys working under cars should really think about retirement! read more

Went to this location for oil change and they gave me a quick and good service. With the coupon, the price is similar to the Lexus dealership. Will come back. read more

I always would go to this Jiffy Lube for the good service. Not any more! They are now charging for oil top offs between regular service appointments. They charged me $36 for a top off! Avoid this shop at all costs! They will most certainly rip you off! read more

Terrible I wouldn't come here if I were you for one they overcharged me and didn't even do the job right , I brought my 95 mustang and they gave me the wrong Oil filter like what idiot do you guys hire and then charged me $120 for a basic oil change and I have low mileage. I took mine to a other shop paid half of that and they fixed the two problems jiffy lube idiots did. I can't believe they hire people who don't know how to do theirs job it's sad . Do better . read more

Car needed an oil change and decided to stop by Jiffy Lube because it was close to my house and as the name suggests, service was fast and I was out in less than 30 minutes. The technician was also helpful in answering any questions and pretty upfront about the pricing, which was about the same as other places that I go to. They helped put air in my tires too since they were pretty low. read more

I went to other places to change oil before, but these guys treated my car like no one did at any other place. They vacuumed inside of my car, cleaned all of my windows, asked me if I would like to get my wheels pumped. I really appreciate this kind of service. They are professionals!!! read more

Scammers. Tried to sell me tail light thats is not broken. BS. The lights are fine. Tried to sell me windshield blades that are not required. Who knows if they actually replaced the oil filter avoid this place if you can. I will say it again. Avoid this place. They are scammers and should be shut down. I have already notified my fleet manager and they are going to place a complaint with the BBB. read more

Pretty flawless first visit today. I used to go to Carmax for all of my oil change needs, but since my husband no longer works there, I needed to find a new place where I can go- so here we are. Pulled up at 4:50p on a Friday afternoon and was helped right away. We pulled into one of the empty garages and a gentlemen assisted us within seconds. Mohammad presented us with an estimate and they began working on my car, just like that. Mohammad was very thorough on what they were going to do today. I then started my 15-20 minutes timer, as promised by Mohammad and his team. With 2 minutes to spare, our car was done. $114 includes an interior vacuum service, tire air and pressure check, synthetic oil change, car wipe down, windshield wipe down and changed the engine air filter. My car looks and feels brand new. I found my go to for oil change and car services spot! read more

Jiffy Lube - Pricing - Auto Repair Near Me - Newark, California

excellent service, highly recommend to go here !!! Workers n manager is awesome!!! Quick fast n reliable services here thank u guys !!!

Texhnicians are quick but thorough. Honest and repaired, changed and serviced only what was needed.

Great service they treat you like the the president the mangers are awesome always willing to give a helping hand no Matter what all employees are good and knowledgeable. read more

I had oil and filter changed on August 18th at Newark CA Jiffy Lube. Staff was friendly and service was done quickly. Few weeks later after we moved to LA found oil dripping on the driveway. I took the car to local Jiffy Lube and thank God they checked it and found out the person who was supposed to tigthen the bolt underneath the car hand tightened it. Bolt was tightened with the proper tool and more oil was added. Oil had leaked and went all over the place which I had to power washed in order to get it cleaned. I called Newark Jiffy Lube and they are sending me check for power wash. I had also sent email to corporate but no response or any corrective action. I have never expericed this before. Bad service and will not recommend to go to Newark for service again. read more

Jiffy Lube - Auto Repair Near Me - Newark, California

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Second time here, and came back to get an oil change because the service here is so friendly. I had my reservations about Jiffy Lube but this place has me coming back. I've had to stop by another time to get my oil topped off and the guys working that day were quick and super nice. They had me in and out in no time. The guy at the register is a cheerful chatty Samoan dude named Danny. He helped pass the wait time with stories about his home. He was so friendly with all the customers he was helping, it like was so heart-warming to see. This really goes a long way in our fast-paced-stuck-on-our-phones world. I know we're dealing car stuff here but personal connections with real people can go a long way! Not listed in their services for oil change but they wiped down my windshield for me too! read more

Contacted corporate twice and they assured me the owner of this franchise would contact me. It's been 9 days. Fine. Was waiting for a response to no avail. So here you go. Shoddy work and no integrity. I do not recommend this Jiffy Lube location. read more

Jiffy Lube - This is my skid plate three days after my oil change. At work, 35 miles away from home. - Auto Repair Near Me - Newark, California

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A $161.42 oil change cost me a new transmission. I came to this jiffy lube to get a normal oil change, left with a noise coming from my engine and was told that it wasn't anything major, only because they had spilled oil on my belts. Fast forward, my transmission started slipping, after I took it to the dealership they informed me someone had pulled my transmission plug and put it back without a gasket. Now it needs a new transmission. The owner provided an auto body shop where I could get a similar transmission for $2,700 but doesn't think they did it and doesn't think they are responsible. They refuse to believe it was them even though they're the only people to touch my car, don't risk it and just go to another place. read more

Jiffy Lube - Auto Repair Near Me - Newark, California

Cousin from Arizona came by with their car. Had their car serviced else where before moving to California. They over filled the engine oil. I took it into this place, and Ryan helped us out by checking it and refilling it to make sure it was at the proper level. And didn't charge us for the service. I did notice a slight oil leak a couple days later, and I brought it in again, and they double checked their work and cleaned up the skid plate a little. Did good work imo. read more

Just got my oil changed today by them and they were more than exceptional. Ernie and Erwin were so helpful. Amazing customer service from them two!Also, Alfonzo the manger, and employee Zack assisted me. Their was another worker who helped but I never got his name. Either way, they were all great and made it a easy and quick oil change for me. Wonderful customer service from beginning to the end. I had a lot of questions about the difference between conventional oil or synthetic, and they knew exactly what they were talking about when it came to my vehicle type. Very intellectual! Definitely bringing my other cars to these guys. Thanks again for the help and will be seeing you again soon. 5 STARS!!!!! read more

This place always gives us great service. From the first time we went here and the owner of the shop, a very kind Samoan man (I forgot his name) he'd take care of us and also tell some amazing stories of Hawaii and his family. Sadly, he has moved on and the shop is under new ownership, but the awesome service continues! Yesterday, we got an oil change and the guy there Carlos provided us with amazing service and also offered to clean the oxidation on our Honda Odyssey headlights! And offer a great deal for it too. I decided to do it the next day and he remembered us- and he did such a nice job that the car looks so new! Thanks to the entire crew there at Jiffy Lube, keep doing good work!! read more

Showed up right as they opened and was the first person they helped. Expected it to be a rush job but Jamal was great! He was as his last name describes, polite. Jamal let me know of everything that he was doing and made sure to take great care of my car while working diligently yet in a timely manner. Not only was his work great, but his personality will definitely make me come back. He was cracking jokes, kept the mood light and made the visit a fun one even though it was cold and I hadn't had my coffee yet. read more

Great service! They didn't have the type of oil I usually get so they upgraded me to a synthetic blend that also worked for my car and gave me more mileage at a discount! Super pleased and will be back next time I need an oil change read more

Got my oil changed and tired rotated. Staff was extremely kind and helpful. Been coming here for years and I definitely plan on coming back. read more

I rolled in for an oil change an hour before closing, because I had procrastinated getting it done with my regular guy before an upcoming trip. I don't think I've been to a Jiffy Lube before, but the guys were great at this one. Got in right away, staff gave me concise information about my options, they were nice and informative about potential additional services without being pushy, and I was in and out the door in about 20 minutes. Appreciate the experience all around- thank you! read more

I went today to get an oil change. They were out of the oil I used last time so they gave me a better oil with a $20 discount. Really great customer service. I will be back. read more

It's like coming home. Lol. Been coming here for years for my wife's car and my car. They always remember us and my wife feels comfortable coming here by herself. Service is always good and they move as fast as they can. Decent prices. No complaints. The manger is cool and runs a tight ship. read more

Great clean location and good customer service. Marcus greeted me immediately and guided me to their waiting room. Offered me water and coffee which I took advantage of. He asked if I had any coupons to use which helped out the bottom line. He even performed a battery terminal change to make sure that I'm good to go. read more

Professional and quick, I always come here for my routine oil changes. Huge shout out to Marcus for being the bomb.com read more

Holy crap these guys are fast. I was in and out in less than 20 mins for an oil change and full vehicle inspection! Great job guys, I didn't even get to finish firing off my first email on my laptop before you guys were done! read more

11/13/2014: I had to add an additional note to this review. Earlier this week I took my car in to the mechanic I go to for tune-ups. He found oil spilled and leaked all over. Says things were not properly replaced after my last oil change. Somehow it didn't surprise me. Yet another reason not to bring your car here! *********************************** Don't go here! Their customer service is terrible. I've never had a shadier experience at any other Jiffy Lube. Let me start by saying that I showed up 15 minutes before closing. At no point did they ever indicate that they couldn't accommodate me. The fact is, they're still opened. If you're going to service my car, do the job to its fullest. Instead these guys rushed the job and were clearly more interested in closing shop than doing the job right! So, here are the examples of why they did a poor job: 1. At no point did they ever discuss with me my cabin air filter, wipers, lights, fluids, etc. It is standard practice for Jiffy Lube to discuss these with you. It's happened to me literally at every other Jiffy Lube I've been too. 2. The tech didn't bother to put the paper matt down on my floor. I didn't notice until the following morning that there were black grease stains on my floor matt! Guess they couldn't spare the 3 seconds to throw the paper down. 3. As I'm driving away, I noticed that my windows hadn't been cleaned and my floors not vacuumed, again a standard practice at all Jiffy Lubes. When I was stopped at a light, I checked my invoice and it states that I had "declined" those services! Impossible because I wasn't even asked! The only conversation I had was when they tried to up sell me on the type of oil and to settle the bill. Oh I take that back. One of the guys has a car detailing side business and he had the nerve to give me his card and ask if i was interested in getting detailing done! Can you believe that?! You're already giving me crappy service, then you have the nerve to peddle your own side business while on the clock at Jiffy Lube?! What a joke! read more

Jiffy Lube - My floor matts after the tech decided it wasn't necessary for him to put the paper cover before he got in. - Auto Repair Near Me - Newark, California

We came in just before closing on a Sunday, with a skid plate hanging down. The tech on duty snugged up the bolts that hadn't worked their way free and fallen out. He also zip tied the holes with the missing bolts. But the best part is that when I called him the next day he not only remembered me, but he was able to tell me how many of which type of bolts I needed to order from the dealership. Thanks Jerome. We appreciate you going the extra mile to help us. read more