I had a great experience at QualityAuto LLC! Charmaine was super helpful and took the time to really educate me on all my car-related questions. I appreciated how patient and knowledgeable she was. She explained things in a way that actually made sense, without any pressure. She also gave me great insight around my smog check and helped me understand what to expect moving forward. Highly recommend QualityAuto LLC if you're looking for honest & knowledgeable service in Fremont! read more

Quick, Thorough Competent Service. No Unnecessary Add Ons, Get What You Pay For By Highly Qualified Technicians, Highly Recommended As Being Trustworthy. Amor, Is Very Knowledgeable About All Makes Of Automobiles, n' Tells You Exactly What Is Needed n' What It Will Cost. Highly Recommend For No Nonsense, But Excellent Service. read more

Too slow finished job.change ragiator one day and half.manager told me before start 3.5hr job.

Great value and the people at Quality Auto don't try and inflate prices when they see a girl come in. I found their work to be well done, priced fairly, and followed with exceptional customer service. I needed new tires and they helped me find an effective tire in my price range. read more

My Nissan Altima Hybrid died on highway. It was towed to dealer and got 12V AGM battery replaced, the car would still not crank. The dealer would charge $400 for diagnosis, also citing possible hybrid battery issues, which would make fixing not worth it. Got it towed back to home and got another technician to do the diagnosis, yield nothing. I heard about this shop and get the car towed there, they found out the issue (ignition coil shorted) in a day and replaced all the coils, at a fration of the price others would charge! Found their smog check pricing is also the lowest.......this will be my shop, even if it is 30 miles away! read more

Too many issues.. Very nice people but had to return and problems were never fully solved. A waste of my time and money.

Made an appointment for 11:30-12pm for an oil change. Still waiting without any word or communication at 1:05pm. If you value your time, you are better off going somewhere that can take care if you in 10-20 minutes. read more

I have been with Quality Anto for maintainese for 8 years. Great people, excellent service and honest reasonable price. All their technicians are excellent and always exceed my expectations of doing extra checking of my brake, engine, running diagnostic report, blowing fall leaves on engine...I'm truly grateful for their dedication and professionalism. read more

I'd like to take a moment to express our sincere appreciation and how fortunate we were to find this Auto repair shop. I've experienced many repair shops throughout my life time and couldn't believe how QUALITY AUTO went far and beyond their scope of duty to assist us. We live in Las Vegas and conduct business from time to time in the Bay Area. We have a BMW commuter vehicle in Bay Area for our travels when we fly into the bay. As my wife was in Northern California driving to work the alternator went out so she called AAA. AAA Went to nearest shop. This shop thought they'd take advantage of a stranded woman. Nevertheless, after hours of waiting on estimate this shop comes up with an estimate for an alternator in the amount of $2,500 plus!!! THAT WAS A JOKE!!!!! I had to get involved as I was in Las Vegas. I called Auto Zone to price an alternator. The cost was no more than $75.00. As my wife was in Fremont, Ca I called my son who had some work done with QualityAuto in the past. I explained our situation. The Owner of Quality Auto gave me price. This company went way out of their way to accommodate our needs knowing our situation by not just opening up their shop earlier then normal but price matched Auto Zone price and couldn't believe their professionalism, honesty, loyalty and the utmost customer service we received. Customer Service is hard to come by in today's world. It was nothing I had ever experienced. We were Blessed and very fortunate that we found QUALITY AUTO. WE HIGHLY RECOMMEND AND HIGHLY REFER QUALITY AUTO TO WHOEVER NEEDS ASSISTANCE IN THE EAST BAY AREA. QUALITY AUTO, I apologize for not posting this review earlier. Just know how much we appreciated your undivided attention on our project. Once Again, Respectfully, Las Vegas Residents read more

Fair price for an oil change (in fact lower than for many chain stores, without requiring a coupon). They also inspected my car for, and remedied other issues. Everyone is knowledgeable and friendly. Appreciate the spacious lounge with WiFi, office tables and coffee station. Will definitely return for future services. read more

Honest, fast and very nice. Third time using Quality Auto and we have been nothing but happy. I do recommend them. read more

My dad recommened this shop as I needed to get an oil change. I called and made an appointment. Service was quick. Was done in less than an hour. The person who assisted me was very friendly and professional. Will definitely return and highly recommend! read more

Oil change with coupon is only $20! And to be honest they don't even ask for the coupon. I have unfortunately brought my car in multiple times for various reasons and they have been so friendly and helpful. I can also count on their honesty when it comes to maintenance and parts. I have asked them to replace certain parts when I bought the part elsewhere and they have done it for me at no charge sometimes! Amazing service. Please tell them Kat with the Civic sent you!! Amor is the best! read more

QualityAuto - So awesome that they email you a report after your visit - and I only came in for an oil change! They send you pictures of your car in it! - Auto Repair Near Me - Fremont, California

When I started to go to this shop and the service manager was Eddie the service was very good and that made me come back for more service. The next time I came in for service Eddie was gone but the owner was there and I received excellent service for both cars and a major brake job on my Kia. the price was high but I was very pleased. When I went back to this shop about 3 weeks ago the owner was not there but a different service manager was taking over and the service was good. Today I bought my Kia in for service and the same service manager was there but I asked the mechanic does the owner come in any longer as things did not seem right and he said later. I was in for an oil change and tire rotation and about an hour and a half later, I waited in store, the service tech asked me to come to the car and showed me that my wished fluid was leaking and did I want to fix it. I asked him how much and how long to fix it and he said he had to see if the manager could get it. About 20 minutes later I asked the manager what was goin on with my car and he said we are waiting for an oil filter. I asked why did the mechanic not tell me that when he told me about the leak and he could not answer but said sorry. When there car was now there for 2 hours I asked where is the filter and said I booked this yesterday in the morning and a filter should have been there. He said he may have to go get it. About 10 minutes later it showed up but there was not one around to bring it to the tech and get me out of the shop. The car was finally done and I asked about the pump to fix the leak and when would they get it. He said he would cll later later and tell me. the day is over with no call and I called twice before they closed and no one answered. I finally got a hold of one of the owners and he said he could not get them to answer and he would get back to me. He did not. There is a big problem with this shop now as the service manager cannot be the service writer and service manager at the same time as he cannot be in 2 places at the same time. there is a problem now with the ownership of this store and it is sad as it once was a good shop. Everybody who was there for service today said the same thing as they waited much too long and one customer even drove away with his car. I hop they will respond to this problem or the have lost a customer. read more

Great service in person and over the phone. Before I came in, they estimated the time to fix my flat tire. AAA brought my car here, and they fixed my tire in half an hour. They didn't try to upsell me, and their rates are very reasonable. They even filled my spare tire without me asking, for free! Definitely coming back if I have any more car troubles. read more

Got my car smog check and tire change, very professional customer service. The price is very reasonable.

My son was traveling to see a friend and the starter went out on his car, we have AAA and looked up a local auto repair and happened upon Quality Auto. Eddie was very helpful, polite and honest. He really made it a great experience which eased our minds as we were 300 miles away. It is one of the hardest things to find a good repair shop in your home town let alone when you are 300 miles away. Eddie made this comfortable and easy for us. They went above and beyond to assure our car was in good condition to get our son home safely. We really appreciate it and would use this auto repair shop if we lived closer. Highly recommend them. Thank you!!! read more

We've brought our car twice to this auto shop last time we took it they would not answer our calls, something in my car needed to be replaced. I tried calling for 4 days and nothing. I had to walk in and wait for someone who was trying to hassle me. They said that they need to put in a hose so I can drive it home. I made it clear that I was not going to pay them for additional work that I didn't ask for. I'm never taking my car there again. I do not recommend this place. Be ware of this hustling business. read more

I had best experience with Ed and David. Fair pricing. I would visit again.

My car broke down on Highway 880 on Saturday. CSAA recommended that I take it to Quality Auto. I was not disappointed. Eddie at the front desk was friendly, transparent and accomodating. Viet worked on my car and was very thorough. Prices were reasonable. You get a sense of their quality of work by taking a look at their facilities: Bathrooms and waiting area are clean. Any leaks prior to repair were sprayed/wiped clean. I highly recommend them. read more

They are reasonably priced. I always have work done here with no issues. They have weekend hours which has helped a lot! Would definitely recommend for all your car's needs. read more

These guys are amazing! I wouldn't go any where else. They are my one and only car repair call. Honest, reliable, and friendly. They strive to keep you on the road and are always trying to help you keep money in your pocket without cutting corners on quality. read more

Car was towed in by AAA. Shop was professional, and gave me correct rate for replacing a starter in a old CIVIC. Just for comparison.....Here i paid $160 for diagnosis + $400 for parts and labor. I called Pep Boys in Union city (which used to be a good shop a decade ago) and for the same job, they quoted me $800 + tax. Also for comparison, i had done a similar job on a similarly old civic 4 years ago and that cost me $350 or so (which shows the inflation + covid effect on economy of 2022). This shop was so great, that the technician who worked on the car, took me for a ride, to explain about a noise issue that i wanted checked out (in addition to the above mentioned repairs). This shop diagnosed it properly and was kind enough to let the tech talk to me about it. Even in Honda dealership, i have not had such good service. read more

Highly recommended! It was really nice and helpful! If my car need check it out again I will definitely going back there for more^^ I will absolutely share this place with my friends! No doubt! ^^ read more

"Then change your own oil, next time," the Front Desk told me. "No, I'll just pay a different company to do it." I replied. The Manager was the only one not wearing a mask, the entire time I was there. Not even around his neck. Every other staff member has a mask on. So does every customer. Looks like he's above CA State Laws. And, he's got an attitude. I regret coming here. read more

This is where we should go if we don't want to get ripped off. The other shops in the bay area try really hard gouging us. Came in for oil change, front brake service, new tires this time. Very friendly staffs. Price is unbeatable around here. They even went to Oreilly and picked up my brake pads right the way. Won't go anywhere else when there's an option. read more

This is one of the best auto shops in Newark. We have been going to this shop for car issues (oil change, regular maintenance, brake inspection, small fix, etc) for 5 years. They are honest and reliable. Cost is also reasonable. read more

It is unfortunate to write a bad review. But this business needs to be reported for malpractice. I purchased a Groupon for oil change for Quality Auto last week. I booked an appointment and mentioned about the Groupon. The operator misheard about the make of my car as Audi and said that it will not work. But when I said its not Audi but Odyssey, they said yes that would work (they would have looked that Groupon is for synthetic blend and not full synthetic). I went ahead and booked the appointment. I took my Odyssey for oil change today as per the appointment and mentioned about the Groupon upfront before any work was started. They did not tell me that they do not accept or will not accept the Groupon. Once the work was done, the front desk calls the owner who refuses to accept the Groupon eventhough it was mentioned before the work started. They should have not started the work without telling me about this clearly. This is blatantly ripping off people and not being transparent. I had to pay almost more than double the amount I paid for Groupon or would have paid at other oil change locations I usually go to off late. They do not care about losing customers. So be it. I would want to warn other about the malpractice. Refrain from going to this place. Much better places/businesses in Fremont. I have friends and family who started coming here. Will inform them as well. Attached the Groupon I had purchased that clearly shows the purchase date. read more

QualityAuto - Auto Repair Near Me - Fremont, California

my car have clicking noise when break and driving. quality auto fixed fast honest quick . i am very thankful for they hard work , honest service. I am willing to come here in the future if anything happened to my car . and recommend to all my friends , neighbors . thank you . read more

Although I live in Sunnyvale and it's extra effort to bring my cars here for repair/maintenance, I still do that because I trust these folks and they provide quality work at very reasonable price For my 2007 Subaru Forester which had the notorious engine oil leakage issue, they had done a good job fixing up the engine at a lower price than quoted by another shop in Sunnyvale (2800 vs 3500). Also replaced bunch of rubber o-rings for the fuel tank which had been alarming due to vacuum leakage. So far for 6mo, no more check engine light and the 12 yr old car runs smoothly It's worth the drive to Fremont for me! read more

This is my first review on Yelp. My mini cooper's engine light was on, went to dealer, they said I needed to replace 5 parts, which would cost me 2000+ $. Then I heard QualityAuto from a friend. I gave them a call and got a very reasonable quote for replacing all the parts that dealer told me to replace. So I took my car there. The guy who helped me was Amor, he's super nice and honest. After carefully inspected, he told me I didn't really have to replace all the five parts, so I only ended up having to replace 1 part which costs me way less. Would love to definitely come back in the future to take care of my care. Very reasonable price and nice staff. read more

I took my car in with a leaky tire. They looked at it and found that it had a nail hole in it. They fixed the tire in a few minutes. I had bought the tires from them a couple of years ago, so they fixed it for free. I have done business with these guys for many years now, mainly oil changes and regular service, etc. and they always do an excellent job. read more

My car's dashboard warning lights kept turning on and off. I called to schedule an appointment and they said "just come in now and we'll take a look." I was expecting a very pricey fix. However, Eddie took a quick look, identified the issue, called my dealership and verified his suspicions that the necessary fix was under warranty. He sent me on my way to get the fix at the dealership and he wouldn't even accept a payment for his diagnostics / time. He was so incredibly helpful and saved me a ton of money. I've since moved but will be driving back any time I have a car issue. read more

Drove in, asked for an oil change, paperwork completed and I am done! Wish everything went that easily... Great service and super friendly staff that made you feel like long time friends. Will be back! read more

Quality Auto is fantastic!! The value and customer service is bar none. Eddie the shop manager is communicative, helpful, and personable. The work they do is truly quality. As a female, I always worry about being taken advantage of at automotive shops, not here. They're very honest and have actually saved me, and several of my referrals, thousands of dollars. I cannot recommend Quality Auto enough! read more

The best! Pricing beats going to the dealership, even for regular maintenance. Super professional and great quality work. We drive from San Jose to Fremont just to go to Quality Auto. read more

Great prices and awesome customer service. I came here after calling around for the best deal on a routine oil change and tire rotation. Most places seem to charge $50-60 for that type of service, but QualityAuto quoted me just over half that. The wait ended up being quite long, especially considering how simple of a service I needed. I was there for 1.5 hours even though there was only one other person in the lobby when I arrived. As an apology for the long wait, the guy at the front desk waived the tire rotation part of my fee without me even asking. These guys run an honest business and really treat their customers well. They'll be the first place I consider if I ever need any auto service in the future. read more

My car needed an oil change. I also hadn't given for other maintenance for a long time. My car had 160k. I asked them to do any maintenance required including brakes. They checked my car and said everything was good and it only needed an oil change. I really appreciated their honesty and integrity. They didn't try to add on unneeded work. read more

Highly recommend Quality Auto! During a trip to Fremont on a Friday night our Toyota refused to start. Quality Auto was the only shop open on Saturday morning on the list AAA gave us. They squeezed us in promptly, diagnosed a defective starter, got the part, and had the car repaired at a reasonable cost within three hours. Through the whole process they were very friendly and accommodating. Had it not been for them we would not have gotten home until the following Monday! read more

Amore and staff are friendly, courteous , knowledgable , and efficient. It's nice to know that there are people out there that take customer service to heart. This is why their business is such a success!!!!!! read more