Jose, Miguel and Vicror are so helpful & kind . I would recommend anyone who is looking for honesty and helpful men should stop by oil changers . read more

Went to this Oil Changers for first time 2 vehicles in the bay. I would have been next. I waited for 5 minutes and no one came over, no acknowledgement. They were standing around, laughing and swinging a rag. So I left. Went to the Oil Changers i usually go to on Thornton. Acknowledged right away, guided me in and I spent $300.00 there for things that i needed to have done. read more

Great service, and didn't take long at all. Love that you can stay in your car during the service.

Due to a rough few years and a new car that I didn't realize lacked an oil change indicator, I went a ridiculously long time between getting oil changes. I didn't realize how long it had been until my oil indicator came on as low. I took my car into oil changers and although they charged me a reasonable price and did the work which I'm sure is good, I had to sit there for a half hour while the two guys who worked there talked s*** about me and how stupid I was to let my car go so long without getting an oil change. I understand letting it go so long with my mistake, but they could have taken my money and waited until I left. They didn't. What's been one of the hardest weeks of my life was made a little bit harder because of this incident. I've been a reluctant but long-term customer of oil changers but after today I'm never coming back. read more

This is the only Oil Changers I will go too. Just this location. The one in Fremont which is closes is trash. Here the staff is always friendly read more

I've been coming here for years, getting oil changes on my 2016 4Runner and my wife's 2018 VW Atlas. These guys have always been reliable and excellent customer service. I've grown to trust them; they've never stripped the bolts on the skid plates or added insufficient fluids. Particularly the 4Runner gets a ton of mileage and off roading, I firmly believe these guys will in the long run, help me extend the life of my beloved Freedom Runner. read more

I received better service than at the Acura dealership. The workers were friendly and gave me record time service. Thank you!

Super fast , nice people, great price! It's been a few years since I came here and I always liked the work they do!

service very bad, they system don't work But workers rude and rough, staying inside Play phone when I ask him open now,he laughing me read more

Came in today for a basic service $100+ for a synthetic oil change, didn't get a greeting, didn't get a name, workers were totally unresponsive. Guy was distracted the whole time and did the bare minimum -- didn't reset the indicator light, had to ask him to check the tire pressure, took longer than it should have. After reviewing the post service paperwork, I discovered that I was charged for many extra services like wiperblade and windshield cleaning which neither were done yet marked as complete to upcharge the service cost. Would not recommend coming here. I came here a year ago and previous ownership had some professionalism and quality to it, this is an obviously soulless business bought out by an owner who has no sliver of integrity or experience whatsoever. This is not an oil change location it's a profit margin to add to the list of annual revenue. read more

This is the second time I've come here for an oil change and I will be back for all future services! I drove in the shop and was greeted by two service techs, Seyha and Toni. Both were really friendly and super knowledgeable about the services they provide. They did a full and complete inspection under the hood, and under the vehicle itself. But they also checked the tires, wiper blades and filters, which gave me with a renewed confidence in getting back on the road. They looked up my vehicle's history and could tell me exactly what services had been done and what my car needed to keep running smoothly. I was able to use an on-line coupon to save a little extra on the oil change but either way it was for great service at an affordable price. Thank you Toni and Seyha for making this a pleasant experience from beginning to end! I trust and highly recommend Oil Changers and will definitely be back. read more

Horrible! The staff at this location are very unprofessional. I just can't believe they smoke in a highly flammable environment in front of you while they're working on your car. No regards for their own safety and yours. If there was an option to give a zero star this would be it. read more

Pros: Customer Service and Speed Cons: Price TL;DR Great if you need speed, but not so much for the wallet. I came here not knowing that the location had changed owners. Previously, I could get a quick oil change for ~$60 with a coupon. When I went, the starting price was $99 for synthetic. I also paid an additional $20 for a quick flush because I haven't driven my car much in the last year and the oil was really low. While the pricing was a shock, I was relatively pleased with the customer service. Very helpful and not pushy like other oil change stations, where they're trying to push additional services on you (hello air filters). Even though the customer service was great, I still can't justify paying over $100 for an oil change. I'll only come back here if I'm in a pinch for a quick change. read more

I like coming here. I'm always in and out in 30 minutes. The prices are reasonable and the techs are professional. I trust these guys with all of my car maintenance. I recommend them with high confidence. Seyha and Jose are great! read more

Smog test Smog test, 1 person working at the smog station,. I showed him the coupon, his reply? :" I don't understand, I don't understand" repeatedly. I guess he didn't talk or understand English that much. So, my recommendation? 60/40..not bad, but not so good also. End up not using the coupon. But found out there's an automatic discount of $20, not bad.. Paid only about $68...july 2024.. Somehow recommended.. 4 stars read more

This place is horrible I took my car in for an oil change I asked for an estimate they told a certain amount so I go once I get there they try to charge me about $40 extra so I agree next thing I go to work my check engine light comes on after I get out of work I start hearing a weird noice in my car now my car is not working properly read more

First impressions say the most! I was helped right away by Victor and then Jose. They did my oil change super quickly and were really kind and helpful. I paid a decent price of $118ish for synthetic oil change. I'll def be back!! Thanks so much to both guys! read more

Always taken care of at this location. Hands down, the best. I've been stopping by this awesome shoppe for a few years now, and the timing is emaculately efficient as well as professional. Mr. Paris is the first attendant to ever deliver amazing service as a courtesy! This is a lovely kindness despite changing their name, this location is still as kind as the beginning. Mr. Brian assisted with the second service whilst suggesting needed** filter cleaning services. Pricing is more than fair and the timing is always on point. Thank you again Brian and Paris for the timely service and professionalism you guys are golden! read more

Just left this Location due to them not having the oil we needed for our car in-stock. Ok, not a problem. However, the person who assisted us was unfriendly. Poor customer service and spoke up professionally. It was a girl a little on the heavier side. Didn't get her name, when she approached our vehicle she didn't say hello, just said "I just wanted to let you know we do not have the oil you would need for this car" Fremont should have it so you should go there. Been coming here for years and have never experienced someone like that. Won't be coming back. read more

I got the best and most courtesy service.These guys actually saved me a ton of money by what they found in my under carriage.They found a piece of shredded drive belt from my car that was replaced 2 months earlier from the dealership.Thanks guys I took it back to get replaced again with no charge.You guys rock.Forever customer Bridget Bumbico read more

We had been going to 10 Minute Speed Oil Change for over a decade and we were always very happy with their speed, service and prices and we always came with coupons from their website that were honored without any fuss. We learned that Oil Changers had taken over and decided to give them a try and found a coupon for a few dollars off on their website. When we arrived, the technician saw our coupon and offered a bigger discount, which was kind, however, when the price of the basic oil change was over almost twice (over $60) what we used to pay with 10 Minute Speed Oil Change, they lost us. To add to our dissatisfaction, they did not put a sticker in the car to reflect when our next oil change was due. They also failed to reset the oil change indicator light on our car. These things were never forgotten with the previous company and a fraction of the cost. Needless to say, we will not be back. read more

This place always gives me great quick lube service I've been a repeat customer for several years and they always treat me well

Went in for a routine oil change! Seyha Lorm assisted me! Very friendly and informative service! Told me about transmission fluid change! I was told in the past they didn't do that service! Great experience and left happy! Great price for the transmission fluid change! And changed the engine filter! Want to thank Seyha again for the amazing service! read more

Service was great. Was just surprised that they only carried full synthetic. Otherwise they were fast and efficient.

After waiting over 45 minute to get my oil changed, found the skid plate dragging after I left. Then I went back and they denied any responsibility. Had to push the issue to upper management for them to fix their mistake. Not going back! read more

Great service! The employees are very friendly and helpful! I been coming to this location for years and hadn't had any reason to not come back! read more

I requested an oil change for my car and they MESSED IT UP. HOW DO YOU MESS UP AN OIL CHANGE. They put the wrong oil in my vehicle and the service is HORRIBLE. The car burned all the oil in 3 DAYS and it was all their fault. I asked if they could fix the issue and they said that they were "SORRY" and that they would have to charge me again even though this was THEIR MISTAKE. Don't come here if you want to pay for someone else's mistake. ABSOLUTELY HORRIBLE SE read more

Bought a used Benz in Hayward and as soon as I hit the freeway, had an issue with the oil level. This was the closest place on Apple Maps that I could find for oil service, so I swung through on a whim. The young woman who I first encountered was very helpful and the guy that ended up helping me was an all-star. Highly recommend this location. I've never been to an "Oil Changers" because I'm from out of the area, but I wouldn't hesitate to patronize this business. Great service. Great experience. If the owner reads this -- give the service tech with the long hair, a raise -- that's the kind of guy you want to keep around. read more

Got ripped out on Labor Day weekend.. They would not honor my $15 coupon, sold with $8 cabin filter for $40. At time i suspect their quality of oil they used ( Vs) Walmart Standard oil change which last me 5000 miles.. while their standard oil last on 3000 miles car does not sound smooth with their oil change. this shop guy lied with the price of Cabin filter, saying it 50% discount. cashier say cannot apply oil change discount coupon with other discount. Initially I was not in cabin filter change for $40. luring consumer with discount and cancelling other discount is illegal by law. I I am also not happy to see small pit shop business being bought out by corporate, I could earlier change oil at $ 45 now I have to pay $70 -$100. read more

Super nice employee named Miguel was efficient and great!! Was super quick and not packed at all!

always nice with awesome service definitely 5 stars and it's number happy holidays and merry Christmas read more

Quick service Friendly staff Competitive prices Used $20 yelp coupon Easy in and out service so you can stay in your car on rainy days read more

Tried to charge me over $100 for a synthetic oil change. All I was looking for was a regular oil change, nothing fancy. Lost my business with that price. read more

They changed hands since teh last time I was there. Price went up$20.00 and service was slow and unprofessional. Won't go back !!

Service was amazing and no wait, service techs and cashier provided awesome customer service in a timely matter...highly recommended and will bring all my vehicles here for an oil change. read more

These guys are awesome. Honest and friendly and get you in and out. They didn't have my filter in stock so they gave me $20 bucks for waiting a little extra for them to go get one. 5 stars from me read more

DO NOT TRUST THESE PEOPLE! Went and topped off my oil before I came and on the receipt/report they stated "1Quart low on oil" now that is a lie. Employees here are not honest at all, I got charged $41 for a cabin air filter that is only a $10 part and a 5 minute labor. They also did not clean up the oil they spilled all over my engine bay. Sloppy inexperienced technicians, these people are Criminals! read more

Had a great experience. They were responsive, prices great, checked and pointed things about my car that I see needed a change and a few that were still good. You also get to sit in the car while they work on your car. I'll definitely come back again read more

This Oil Changers has the most unprofessional and unhelpful workers. I went on 1/15/24 to have my car serviced. I have been to Oil Changers at different location at least 30 times and always use a service card which is sold by Oil Changers. I had one service left on the card and when the worker tried to redeem it, it wouldn't go through. It asked for a pin which they could not figure out what to input. After at least 5-7 min trying to swipe, enter the number, it was unsuccessful. I asked them to check to make sure there was one more service left in case it was due to my own error even though I provided the print out receipt with 1 remaining from my last service. They said they did not know how to check for the balance. I asked if they can call someone to figure out and they just ignored me and continue to swipe the card without success. I decided to be proactive and called the Fremont Thornton location and spoke to one of their workers and have them talk to Union City people to see why they can't redeem my card, after another 5 min, still couldn't figure out, maybe it's communication error but whatever it is, it was starting become intolerable. I asked couple workers that were just standing around if there is someone else to call and they just shrugged their shoulders and did nothing to help out. I asked for a manager, and few minutes later Victor came over. I told him how unprofessional and unhelpful his workers are and he just said they have only been around for 3 months so it's totally acceptable that they did not know how to redeem the card. This is from the manager himself! He said sometimes it can take up to 6 months for them to learn things. I told him I would make a complaint to Oil Changer Headquarter and he just said fine. I asked if there was anyone that they can call to ask for help and he said one of the worker is calling Oil Changers but not getting through. By that time, I said I can buy another service card and pay for it in case it's my card that's not going through only, but the worker said she can't sell one to me if the machine is not working. I then offer to pay for cash for the same price I would have paid equivalent to the service card value and again it was turned down. Now 20 min has passed and I am still waiting for them to figure. I finally decided to call Oil Changers headquarter myself and the call was picked up after one ring. I asked the customer service agent to transfer to someone that can help them figure out how to use the machine. After the headquarter walk them through it, my service card finally went through. I said to the worker, I hope you learn how to use the machine so next time you won't have any issue. His response was " I don't do this often so I probable won't retain the information" I as a customer had to call myself to get headquarter involved when the first thing the manager should do it call himself. While there were 6 workers there, none jumped up and try to resolve the issue. How did my call to headquarter get picked up after one ring and they claim they couldn't get through?! I did call headquarters after I left to make a formal complaint and I hope their regional manager will let UC store know how unprofessional they are. read more

Fast & efficient service! Technician was very helpful! Keeps me updated. Great job Oil changers!