We stopped in for an oil change before driving cross country. All the staff were friendly. Choosing what service we wanted was quick and we knew how much it would cost up front. They even pointed us in the direction of a restaurant where we could get a meal while they worked. read more

I was helped by Shelley and Damitre, and they were both incredibly kind and helpful. They changed my oil, checked my car's overall health, and took the time to explain everything. Shelley noticed my battery might need replacing and thoughtfully recommended getting a second opinion to make sure it wasn't just a faulty reading. That honesty really stood out and made me feel like they genuinely cared about helping me--not just making a sale. I truly appreciated the service and transparency. I will definitely be coming back for my cars oil changes again! read more

Friendly and fast service. I went in for an oil change and to top off fluids and they had me in and out quick.

Excellent service from andrew. Very courteous and expedient. Very happy with the whole process. Very painless

Bobby has to be the kindest man in that location. The problem solving is fantastic everyone did an amazing job. 100% recommend.

Service was a bit slower thank I expected. I didn't realize now you stay in your vehicle and drive through. The service was friendly and work was fine. No issues or concerns. Very average. read more

Jiffy Lube - Entrance - Oil Change Stations Near Me - Maple Valley, Washington

Get er done. Usually I take the car into the dealership however got in a pinch because I was out of town when service was needed. They got me in pretty quick, 45 mins in and out with 5 cars ahead of me. My only critique was I found it to be expensive. $150 for an oil change. However, it is worth noting they got me a $5 discount and tacked on something else to get the price down to $125. Very nice and helpful. read more

I came for an oil change (and openly informed the staff that it had been well over the recommended mileage). James and staff treated me like a friend rather than a customer. He was very open about the needs my car needed, and was very open and truthful about the expenses that would be required. Great conversation and a very friendly warm environment. Would reccommend James and his team! read more

Always such a great experience when visiting this Jiffy Lube. The manager is amazing and so very knowledgeable. He and his staff are kind and patient. They are always very respectful and do a great job. read more

Xavier, Trysten and James provided amazing service!!! I am now a life time customer at this location.

This is a great place for oil changes, belts replaced and today they cleaned my headlight covers and what a difference. I am very happy with it. James is really nice. Vey warm and friendly and very helpful. I highly recommend. read more

I brought my work vehicle in to get an oil change and tire rotation. They were super friendly and helpful about the services they do at the Maple Valley location. They were pretty quick with their work. This is my third time at this location, and I'm definitely coming back! read more

This was not my first visit to a jiffy lube by far and even specifically this location. Between my husband and I we have used this location exclusively for three cars for the life of each. Today however was the first day that I felt like I wanted to share an experience. The battery for my Bluetooth keyboard is dead and I'm writing this on my phone. That's how much I wanted to share. My car literally tells me when she wants an oil change. I've never had a car so polite. So when she told me today I made a u turn and went to jiffy lube. There was no line in front of me but three of us arrived within minutes so it was a full lot and the only thing memorable at this point was how quickly I was done and I even commented on it. I'm used to seeing inspection information on the paperwork and like to track where the oil levels are compared to when my car tells me it's time. I noticed that I declined to have my windows cleaned although I hadn't been asked. I also noticed a line on the invoice stating a flat fee of $15.00 non tax which was the exact amount of my coupon which was deducted three lines down. It's not complicated - it's the amount of my discount added in. I questioned the guy who handed me the keys and he said "yeah we're franchises so that's to make sure we get the money from the coupon" I questioned him further and the end result was him reminding me that I could have questioned it before paying. Really? That's what our collective business over the years is worth to you? I've since convinced myself that despite the method of invoicing the math nets out. The reason for my sharing however is because as was pointed out to me that day each location is a franchise and I will make every reasonable effort in the future to support a franchise interested in the customer service aspect of their busi Ugh. Why don't I read my own reviews before doing these things? I won't elaborate today. If you've read this far you get the idea. Suffice it to say that I was disappointed. Again. I added this on a rainy COVID day when I got lazy and went here again in October 2020. I have no one to blame but myself. read more

The GM at this location is a really great human being. He was so kind and helpful when I needed a little bit of kindness in my life. The team was super quick and I just can't recommend them enough! Thanks James!! read more

JR and the other associates are super friendly with their service! They were incredibly helpful and quick with assisting with installing the windshield wipers (: read more

A few weeks ago, I brought my 2016 Dodge Grand Caravan into the Maple Valley Jiffy Lube for a routine oil change service. The "change oil" light had just come on the previous day, so I brought it in promptly for service. The day after the service, I drove to Yakima. After about 90 minutes of driving, I began to notice a hot engine smell. At first, I assumed I might be smelling the exhaust fumes from vehicles in front of us on the road, but when I arrived in Yakima, it was apparent that the smell was coming from my own engine. The next morning, there was a large pool of oil on the driveway under our vehicle...it looked like nearly all the oil from the engine had leaked out. The only place in town that said they could even take a look at it that day was the service department at the Dodge dealership, so we had it towed there. The service department determined that the engine oil cooler was leaking (the cooler is the part to which the new oil filter had been "attached" by Jiffy Lube), the engine oil pressure control had become stuck, and the leaking oil had sprayed all throughout the engine compartment and had pooled in various open areas below the car. Although the service department was able to diagnose these problems, their schedule was completely booked and they were not going to be able to start the repairs until the following week. Meanwhile, I needed to return to Maple Valley at the end of the weekend, so I had to rent another vehicle until could return the next weekend to pick up our repaired vehicle. Prior to this service, my vehicle was having absolutely NO mechanical issues, no oil leaks, no leaky hoses, etc...nor did the Jiffy Lube technicians mention noticing any of those types of issues during the service of my vehicle. It seems clear that the issues were all caused by something that was done improperly during the initial Jiffy Lube service appointment. I requested a refund for the Jiffy Lube services I paid for, as well as reimbursement for the costs associated with the subsequent damage that was caused afterwards. The manager of the Maple Valley location, James, flatly denied any responsibility for damages and refused to refund us for any of the significant expenses we incurred. We now have to escalate this to the corporate headquarters. What a pain. We will definitely never give this Jiffy Lube location our business again and will never recommend their services to anyone else. read more

Great job, professional and courteous. I had oil changed, air filter and cabin filters replaced. Helped me save 45.00 in coupons, never thought about that! read more

Needed to get a quick oil change this morning. James was fantastic! Informative, professional, personable and very thorough! Oil changed, filters replaced, running lights replaced. In and out, lickety split! Thank you! read more

Super fast service! Love how they check that everything else is working, lights, etc. Very kind lube techs and will definitely come here again! read more

They were waiting for me. Hoped to action as I neared the lot and directed me into the waiting area. Service was friendly professional and polite. I was only here like 5 minutes. Thanks Guys! Erick was awesome, as were the rest of the crew. read more

I needed an oil change in a "jiffy " Went to the Maple Valley Jiffylube to support a local business. Including me there were two customers there and I had to wait 15 minutes just to talk to someone and get checked in. The other customer that was waiting with me apparently had been there for quite a while while the two technicians worked on his car. I overheard them break the news that they could not perform the maintenance that he needed and sent him out the door unsatisfied. At this point another customer came in that was from a local construction company and their car was looked at before mine. After at least 20 minutes of waiting they came and told the customer that they did not have enough oil to complete the job.More on that later. After a considerable wait, one of the technicians came in and said that they were waiting on a employee who had overslept. Mind you this was at 10:30 or 11 in the morning. I was there when the late employee finally rolled in at 11:15. After a rather terse conversation with who I assume was the manager, the person came and tried to get me checked out. It was at this point that this technician told me that they did not have a working tire gauge in their shop so they could not check the tire pressures which is part of their normal service. I was given a small discount because they could not complete the entire job. I had to tell the person checking me out the interval in which my oil needed to be changed for the particular year and make of my car. It seems like there should be something covered in basic training for employees of a automotive shop. Once I return home I discovered that my car was not clean by any means and being someone who keeps immaculate care of their vehicle I noticed oil and grease on the quarter panels where whoever worked on my car was careless and left smudges all over my car. To top it off the windows that were very clean when I brought the truck in or now partially cleaned with what I assume was old dirty water because there are streaks on my windows that were not there before. Jiffy Lube charge is a premium cost for an oil change. I got very substandard service from this location. I will not return under any circumstance! What kind of vehicle maintenance shop does not carry enough oil to complete an oil change??? This place is probably the worst automotive shop I have been to read more

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VERY quick service (10 minutes) and all 3 men working greeted me and wished me a great day, and even opened the door for me, which is really appreciated. They didn't try to up sell me and the work was done efficiently and without an issue. Thank you. I will be back! ===My email address is incorrect on the paperwork. Please add an "M to my first name so I can receive emails. Thanks! read more

Excellent service, being new to the area. I'm always looking to get service "Lo-Cal". Florida term, I enjoy using.. The guys were so efficient and knowledgeable that my time spent in the waiting area was a breeze. Plus after giving me the error codes (darn check engine light) they also recommend a repair shop. It was just a few miles away. With the sticker for the next service date on my window visible, I was onto my happy trails. read more

I've had good a experience here for years but recently caught them on a bad day. For some reason they were out of the type of oil that Honda uses. Seems like there's a lot of Honda cars out here -- so maybe they all came in and took all the oil. Anyway the "manager" was very unhelpful-- sent me away unceremoniously. No help at all just No Oil. Goodbye. -- sheesh. Rick a different employee was GREAT. He stopped me from stepping in a big mud puddle. Thanks Rick. read more

The people who work here are very racist if you're a person of color I would stay away they worked on one of my bmws and it started to have a leak I took it back and told them about it they decided to get an attitude and deny everything!! They then proceeded to call the cops and other friends they had in maple valley. This place is very unprofessional and refused to give me cooperate number saying they didn't have it! They need to be shut down !!!!!!! read more

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I'm not an expert on cars so my review does not provide insight on anything car related but the costumer service here is amazing. Jenni was so sweet and helpful along with her team. read more

I went to have an oil change done today and the group of guys I worked with were awesome. They were professional and courteous. They answered all my questions and didn't "upsell" me in a pushy way at all. Yes, they asked if I wanted to upgrade certain things, but I declined and they left it at that. They politely asked if I wanted a couple filters replaced. They pulled out the filters in front of me and showed me how dirty they were. I agreed to have that done as I could easily see they were filthy. But again, they weren't pushy. They simply asked. Overall I was very happy with my service. read more

They did such a good job. The staff are super nice, helpful, excited to work on your car and organized. They are also fast, efficient and get the job that is needed done in a timely manner. read more

This jiffy lube is always good. Employees are friendly and get the job done fast.

Great crew, very friendly and a pleasure to deal with. I always take my truck there and would highly recommend them for a quick oil change.

Quick, efficient and professional oil change. I tried getting an oil change at a different location but after waiting 10 mins I was told it would be another 30-40mins. I'm glad I didn't wait there! All the people I interacted with were courteous and professional. I liked that I didn't have to get out of my car. They kept my info from my last oil change so I didn't have to remember what kind of oil I got last time. Thanks guys! I will keep coming here! read more

I have been waiting for 1.5 hours to get my oil changed mid day on a Monday. The customer service is nice however the wait time is horrible. I can't imagine how it is during the weekend or evenings. I will not be returning read more

A shout out to Erik H. - I took my car in for an oil, lube and filter and a brake light change. When I picked up my car I was told they were unable to replace the brake light because they were out of the correct light. However, Erik H. offered to install the brake light, even though they were closed, if I was able to run across the street to purchase my own - which is what I did. He went above and beyond and stayed after close to replace my brake light as a courtesy. He was polite, friendly and helpful. My 8 year old daughter mentioned his kindness on our drive home. How refreshing! Way to go Erik! Thank you! read more

Every time I change my own oil, the filter and all the oil ends up in my neighbors car. These guys didn't have this problem. Also, they fast. read more

My oil change was swift and professional. I had the additional satisfaction of two women being the service people. I will return again and again! read more

Went again today for an oil change. Again service was great. They weren't busy (surprising) and I was in and out in no time. They are friendly and helpful. Prices are okay...The young girl working the counter lacked some credibility due to her age but she did a very good job. Husband and I have been several times, they are always helpful and friendly- what more do I ask for in my oil-change people? read more

I was the second car in to be done today and the service was amazing. Very friendly, explained everything to me in detail and did not try to sell me anything that I did not need. J. Turner was very professional and got me on the road in record time. I will be back for my next oil change...Thanks so much... read more

We needed new spark plugs, and James helped us. He was courteous, knowledgeable and prompt. The pricing was fair and the service was exceptional. Definitely coming here again! read more

Went in for oil change and was greeted by very friendly and smiling faces. Katy and Kenneth. They were personable, went through all the oil change options (without any pressure to up sell, or replace a filter that wasn't ready yet or anything like that)with us and then got the job done quickly. After we left, my oil pressure light came on so I brought it right back to see what was going on. I think my sensors are just sensitive but to be on the safe side, they changed the oil again and added full synthetic oil this time around (we had originally only gotten the 50 percent) all at no charge. That was really nice. I would definitely recommend them. They really seem to care that you are completely satisfied and want to build a good reputation in the community too. read more

FANTASTIC SERVICE! I was here a year ago and it was a completely different experience. It seems like Jiffy Lube has really stepped it up. I had my wife's vehicle serviced at arete location a few weeks back and was very happy with the service. I tried to Maple Valley location today and had a great experience again. Not only were they really nice but I was out in less than 20 minutes. They even washed the inside of my windows and vacuumed my tailgate area. The person who I worked with was Krista and she was awesome! The manager introduced himself after the service was done. Apparently he has only been here a few weeks. I couldn't tell by the way the employees worked. KEEP IT UP JIFFY! read more