I was short on time and my wife's car needed an oil change. I came here and was treated to nothing but kindness. They even brewed me a fresh pot of coffee. They offered me some up-sells but I politely declined. No hard sell. I requested to opt out of the dexos oil and go a basic oil change with a coupon. They obliged and allowed me to sign a waver to opt out of dexos. I highly recommend. http://www.agcoauto.com/content/news/p2_articleid/17 I don't understand how this place gets such bad reviews? read more

terrible experience said they couldnt change my oil filter because it was in a weird spot. I have a crown victoria 2006 there is nothing weird about it. they gave the vibes of just trying to get me out of there quickly. fire the mechanic read more

This was the best service I've ever had at an oil change place! All 4 team members were efficient and courteous. Clearly, the GM has set the tone for people to be the best at their roles. They have earned my continued business! read more

I have always been a fan of Jiffy Lube and my experience here solidified it. Great customer service as usual.

I received great service at the Eagan location. It was fast and friendly. They told me what they had done and were very knowledgeable.

Best jiffy lube in Madison area. Always smiling and happy staff, my number 1 go to for oil changes.

Come this morning while wasn't busy and like normal oil change and easy and super quick thank you all the employees with the good work .

Very nice, polite people and I got right in and out. I had taken one my vehicles in that I thought needed an oil change but it actually didn't yet. They could have easily just did it to make a buck but they were honest and up front. They even helped me reset the oil change light. Thank so much!! I will definitely stick with this place. read more

Andrew, Phil, and Keith were AMAZING! They got me in and out quick and did a great job at presenting all the options and services. Will continue to come here for some car love! read more

Visit 1: Me "Hi I'd like an oil change and tire rotation. Them: "Sorry, our lift is broken so we can't do the tire rotation." Me: "No problem. It can wait til next time." Visit 2 (3+ months later): Me: "Hi I'd like an oil change and tire rotation. Them: "Sorry, our lift is broken so we can't do the tire rotation." Me: "Wow. Still huh? Any plans on fixing it?" Visit 3 (another 3+ months later): Me: "Hi I'd like an oil change and tire rotation." Them: "Sorry we can't do a tire rotation." Me: "Your lift is STILL broken?!" Them: "No we just don't have enough staff to do it." They also put the wrong size passenger size wiper on so it squawks every time it moves no matter how wet it is. Clown shoes. read more

The absolute worst employees. When I arrived for an oil change, I witnessed a customer being berated by staff. At first, I didn't pass judgement on the situation as I didn't have any context as to what happened before I arrived. That was until the employee suddenly began yelling at me. I turned around and left before they could start my oil change. Never again will I be going there. read more

Been going here for oil changes for years! The fellas are great and helpful, they've always been good for helping me out with filling up my tires quick and changing out wipers. they also give me honest opinions when I have some questions regarding caring for my car. Ive always had a quick oil change experience when I've gone to them. Can't recommend them much higher! read more

Keith was so knowledgeable and very friendly. Made my experience quick and easy. Thank you Keith!

They were super quick to get in, knew the vehicle and was great at recommending services that were needed, and understood costs and such. Plus the guys were great, super friendly and hilarious! read more

First thing they did was yell at me, then I sat in my car for over 30 minutes getting completely ignored. Staff was beyond rude and one guy actually made me cry. I would have not have stayed if I wasn't desperate to get my oil changed but will never ever be coming back here. read more

I have stopped in here twice now for an oil change. Very quick in-and-out if they're not busy, but it can be a bit of a wait if there's a few people in front of you (that said, most places can't even take you immediately, so still worth it!). Staff is always nice and explains things to you without being super pushy and acting like they're just trying to sell you more stuff. Free coffee, too! I recently stopped in for an oil change and was having some other issues with my car, and they took a look under my car to try and see what was going on. I can't recall his name, but the guy who was checking it out had me come out to tell me the two glaring things that he saw right away that needed to be fixed. Then they wrote it down on my checkout receipt so I could take it in to the service center. Wasn't stuff they were capable of fixing at Jiffy Lube, but was so nice to be given a heads up on what was wrong! I was the only customer there at the time and got in and out SUPER quickly! They have a very generous military discount as well! read more

I've been overdue on an oil change for a while now, and where I usually go was booked for the holiday weekend so I decided to give this place a try. I'm so glad I did. They got to me within 15 minutes, and we're so professional and friendly throughout the whole experience. I'd never been there before so they guided me through the process, checked my tires and my fluids, and gave me recommendations for oils and places to get my cars slightly inconvenient problems fixed. The general manager Bradley takes pride in guests comfort and the other gentlemen worked fast. I was in and out in 20 minutes. Great service, fair prices, and great people. read more

The store was clean. The people were friendly. The work got done expeditiously. I was satisfied and I'll come back again.

I have been going to this business for a couple years now, and I will not take my car anywhere else! They're professional, friendly, and fast. I always have a great experience here. As a woman, the employees never push for "extra" charges or "mansplain" to me. Highly recommend!! read more

Was able to get my oil change quickly on a saturday morning. The staff was friendly and did not pressure me for add-on services read more

Jiffy Lube - Oil Change Stations Near Me - Madison, Wisconsin

Quick service, This is the only one I come to....always takes great care of their customers...see y'all next time!!

Awesome service and wonderful team :) thank you to this place! The lobby is super clean and the staff is so helpful. They got me me in before my trip and helped prep me for a safe one. This is my go to shop! read more

I usually don't like to write negative reviews because I realize that there may be a lot on the line for the business being reviewed and its employees. But, in this case, I felt compelled to write a review. The service was fine and prompt (there were no other customers there when I pulled up at noon on a Friday... that should have been a clue to me). But, my goodness, the price was outrageous! I have a small truck and I always use Pennzoil full synthetic. At home I can pay about $35 to do it myself. My wife pays about $49 to get a full synthetic oil change at Zimbrick Chevrolet. The price at Jiffy Lube on Eagan Rd?: $106.00!!! The problem here is that they already drain the oil and start working on other things BEFORE they tell you about the price. So it is virtually impossible to walk away. After reading the other reviews, I can only hope that the quality of the service is good. I will definitely keep an eye on it. I am never coming back here again. read more

All Im going to say is, it was my first and last time going to this place....bad vibes from start to finish and my location is Madison WI

I suggest you do your homework before going to Jiffy Lube. A semi-snythetic oil change can cost over $70, plus they charge for anti-freeze top offs. You can get a full syn oil change for a lot less if you shop around. Don't send your wife, girlfriend, or daughter, they are "easy pickings." read more

They were faster than a fast food drive through...i think it took less than 7 minutes. Nice staff

Have been going here for my oil changes for the past three. Always had a decent experience. today how ever the guy was clueless, condescending, and overall not helpful. Just wanted the same oil change ive gotten the past 3 times but apparently that was too difficult. read more

The staff at Jiffy Lube was polite and professional. They were very thorough and went over all my options for the upkeep on my vehicle with me. They got me in and out quick and it was a breeze. read more

Don't waste your money on anything other than the value oil change if you go here. Everything else just pumps up their profit margin. I wanted to drop my car and go to Princeton Club while they changed my oil. Seemed efficient. Wrong. I stood and waited 30 minutes to get checked in Then while driving back to work I noticed they had the wrong model vehicle which meant I got too much oil. Too much oil means too much pressure and will destroy the engine seals which is thousands of $ to repair. Fortunately I checked my engine oil and returned to have them correct the level. read more

Called for a quick estimate on Sunday afternoon. Person on the other end of the line stated that he had two cars to complete and he couldn't look up my price and hung up the call. Extremely rude and unprofessional. Will be contacting corporate. Taking my business elsewhere. Do not patronize this place. read more

If I could do 0 stars that would be my rating. I had a synthetic oil change on my 2016 F150 back on January 4th. It was not inexpensive-$107.00 after a $15 coupon. When I got home I put the truck in the garage. Later that afternoon I camp out and saw oil on the floor under the truck. I was concerned so I took the vehicle back and drove in to the oil change station. I explained what I had seen and was told that it was just a little oil left in the pan under the oil filter. No one raised the hood to take a look. When I got home I again parked the vehicle in the garage. A couple of hours later there was a fresh spot of oil on the garage floor. This time I raised the hood(should have done it the first time) and saw oil spilled over the engine. I always thought the oil was supposed to go IN the engine not ON the engine. There was oil splashed over everything near the filler tube as well as a puddle around the filler opening. At this time I just got a couple of rags and cleaned it up myself. I was leaving the next day and did not have time to take it back for the third time to show them the kind of job they did. When I got a email from Jiffy Lube asking for feedback I let them know in no uncertain terms what a lousy unprofessional job was done. I figured I would give them a chance to respond. I haven't heard anything from them to date, over three weeks. Hence this review on yelp. Don't go to Jiffy Lube at this location!!! read more

I came here for an oil change on my way home to Michigan from UW- Eau Claire. What I thought would be a standard oil change turned out to be a damaged part that was causing every bit of oil to leak out of my car. They told me my car was severely damaged and they weren't equipped to fix it there. But instead of turning me away as they were technically supposed to, they cleaned it up, filled my car with oil, helped me find an auto repair shop near by that could help me, gave me 4 jugs worth of oil to keep with me, and didn't charge me a dime. I ended up staying the night in Madison and they even offered to give me a ride to my hotel. The whole time they were unbelievably kind. Highly recommended!!! Give these wonderful people your business. read more

I usually come here to get my oil change and tires rotated. Today after shelling out $150, the techs forgot to attach the heat shield/skid plate underneath the car. Got caught with a banging sound as I'm driving. Called them up, they told me I was good to drive it back to their location and they'd put it on. After looking decidedly pissed at their screw up, they corrected their mistake in 5 minutes and then voided the $150 charge altogether. I give them 5 stars since they saw they goofed up, were humble enough to fix it, and gave me back my $150. read more

They are very shady. They won't tell you the price until they start working on your car. I bring my own Lucas Oil Stabilizer and want them to fill 3 quarter their oil and one quarter mine. They just filled 2.4 there's and told me they cannot fill the 3 because of their system won't allow them. Bunch of bull shit. They also try to ripped me off by telling me that my cabin filter need to be change and they will charge 50 buck. I completely denied that offer thanks to New York, I learned in NY how to deal with these shady people. You can buy your cabin filter for top $25 from auto-zone and it will take you 2 mint to change. If you ask my recommendation please do not go there. For my old Honda Civic Oil change cost me 45 buck for just 2.4 litter oil. read more

I was hoping for a better experience than this place. On arrival, the staff showed little to no customer care, I ended up waiting in my car for 15 minutes after a gentleman told me I was next. The doors to the waiting room were locked, even though the business was open? The waiting room was in poor shape, there is one poster behind the desk that showed "oil services" however you don't get to chose. The staff seemed rude or stressed but there was only one other person there at the time. I asked for a basic oil change, the lowest tier but the person lied and said "I needed high mileage." Afterwards two different guys attempted to upsell me on an air filter that was not even close to dirty, the reason: "there's rust and stuff in your car." Umm..yes..cars do get rusty..also, it was replaced two months ago, nice try. Overall, there needs to be a management shift, moral change, better customer service, less lying(it was beyond obvious, because I was a women.) and better signage for pricing. I do not care for those who take advantage of others. This place needs a serious management overhaul, until then avoid it. They were competent to change oil...Good luck, you'll need it and stop upselling. read more

I pulled in to service entrance, and asked how service person was doing. Answer: "Not good." I shared I had a coupon for $15 off and wanted oil change. I also asked to have fuel filter changed. Service person made over $700 of recommendations, and I took three. But then they forgot to change 2 bulbs, fuel filter and air filter. I reminded him. Brought up my $15 coupon, Tim said "Now you tell me". I reminded him I first said it when I pulled in. he changed the subject to more recommendations on unneeded items, went back to change 2 bulbs. Fuel and air filters not changed, not charged. Lost in the shuffle. Time to pay, mentioned coupon again, sales person showed me dirty differential cap, said he would give one free if I paid for two. I said no, and he left to put cap back in. I did pay Jiffy Lube $4.99 for top off of radiator fluid, but one hour later added a full gallon of coolant to radiator myself. It was predatory. I felt uncomfortable. It was too expensive. I paid over $110 for very little. They never did take my coupon. I went straight to Autozone and bought an air filter, fuel filter, new radiator cap, wipers and radiator fluid. Did everything myself, only after waiting more than 30 minutes at their shop. Will go to super lube, valvoline or any other place from now on. End note: They emailed me a request to give feedback, and I wrote this review. Manager called me and said I didn't ask the correct way when using the coupon. read more

I almost didn't come here after reading all the 1 star reviews. Holy crap people are stupid. They don't start "working on your car" before telling you the prices. They tell you upfront the base price, and then simply do a checkup and call you for any additional work you want done. Sure they make recommendations that might be a cost a little more, but they're not tying you to a chair and forcing you to do them. They're a business, they'd be stupid not to do that. Mike was super polite and helpful. I would definitely go back again. read more

I always feel uncomfortable bringing my car here, but feel obligated since I bought my tires here and want a free rotation. Well, I think I'll just pay extra from now on and go somewhere else. From the moment they call you into the garage to harass you into upgrading all your services and intimidate you into buying new parts you don't need, to the moment you leave the store, it just feels uncomfortable. When I said I wanted the 24.99 oil change as opposed to the more expensive option, his friendly demeanor suddenly iced over. When I asked why I was being charged for the tire rotation when I bought the, there, he said it was because I hadn't purchased some guarantee. I bought them a year ago and haven't paid for a rotation yet. As nicely as I could I stated I would not be paying today either, since I came there for the free rotation. The 1 plus about this place is the speed, but honestly, this visit was so quick I'm worried they didn't even do what I paid for. I'm going some place else where you're not harassed, intimidated, or lied to. read more

Great service and I like the technical knowledge from the technician about the versions of oils from the manufacturer

Quick and easy! #3138 always does a great job. Been going here for years. Always go the extra mile to top everything off as well.