I've been to Juffy Lubes in other locations with bad service but Maple Valley were kind, professional, and fast. 10/10

Great service, really kind guys Trevor and Lewis at the Maple ave store are so wonderful. They fixed me up first thing in the morning and were nice to talk to read more

Everything. The gentleman, Trevor, Lewis and Zeus (in the pit) were all very kind. They were respectful and helped with a coupon I had. They did a great job overall read more

I stopped by because I wanted to know if they would put air in my tires since I wasn't able to get it to work at the gas station they told me absolutely I can stop by anytime and get my tires filled and my oil topped off. They were very kind and supportive and took away some of my stress. Thank you for the excellent service Antonio and Brayden! read more

Lewis and Delaney were wonderful! Super helpful and fast!! Helped me pick the correct oil and everything

I went in for a head light replacement and everyone was very efficient, friendly, and informative. I was really satisfied with their work and service. They even went out of their way to go and get the correct light bulb, for my car, from another location. It was cost friendly and would recommend the Maple Valley Dr. location to everyone! read more

It is with a grateful heart that I am writing this. I stopped in during this frigid cold snap because my tire pressure was low and the self service machine at the nearby gas station was out of order. Not only were the three people working happy to help me out, they were happy in disposition and talked with me while they filled the tires...no charge. I couldn't even tip them because I never carry cash on me. Wonderful experience! read more

Wow- could not be happier. Fast, efficient, professional, and lovely people running this place. Went above and beyond and highly recommend!

The consistency isn't there. I've had great experiences here with some hard-working employees that go above and beyond. I've also had poor experiences similar to the one I had last week when they told me they couldn't change my blinker light because it, "required too much work." They didn't recommend another place, but I took it to the shop down the road where they did it in five minutes. I know the bar is low right now, but the management needs to make sure that ALL of their employees can accomplish the basics at the minimum so they aren't turning away business so quickly. read more

This was probably the best experience I had with getting my oil changed. When I called ahead of time, the lady on the phone was knowledgeable and very kind. When I arrived at the shop, they were quick to get my vehicle started and they thoroughly vacuumed it out. I got to watch everything from the window in a comfortable chair. The entire process took about 20 minutes to complete and even took the time to mention the 'top off' service available nationwide. The man pulled my car around and even held the door open for me. Everyone was extremely polite and wished me a great holiday (day before Thanksgiving). I will be back to this location again. read more

Great service. Super friendly. Very helpful and knowledgeable! Will come back always love chatting with Nettia and Marquis!

The service was quick and efficient. I did not have to wait and was allowed to stay in my vehicle as they changed the oil, filter and air filter. I watched the technicians and they are very skilled and take pride in their work. I will continue to have my F150 services at this store. Great job! read more

Nettia N. & Tony N. we're both efficient, polite, and maintained top notch customer service during my oil change. They both made sure my vehicle was well taken care of while maintaining other vehicles in the bay. I will definitely return and recommend my family and friends. Loved my experience at Jiffy lube on Maple Valley Drive. Great job!! read more

The team working on my car, Nettia N., Ryan G., Marlita T., and Michael J., were welcoming and professional. They helped me out with a discount because of an issue with a previous oil change my car had had. Thanks for the thoughtful and fast service. Got me in and out in a "jiffy"! read more

Marquis and Bub are always patient, helpful, efficient and full of care. They help me understand my car better and feel like my input is heard. I love coming here because it's fast, affordable, effortless and the guys are so good at it. Thanks, gentlemen, for your hard work and good conversation. read more

SO OVERPRICED! I got a new car and didn't want to do it myself in the cold so I took it in. If I didn't have a coupon it would have been $82. Yeah... next time I'll either do it myself or go somewhere else... I've NEVER paid this much. If you do have to go here I recommend checking their website for coupons... read more

Thanks for making my least favorite activity very enjoyable. Great service, my car feels new and taken care of. Thank you again Jiffy Lube Team read more

Location does not actually operate during its posted business hours. Visited on a Sunday during their posted hours (both online and what's written in the door) and one was there, waited while for someone to show up and was very disappointed. read more

I've come here a few times for basic oil changes and to have my fluids topped off, and they always treat both me and my car with care. Erin is very nice and knowledgeable - she always explains things and checks in before getting to work, but doesn't waste any time getting the job done so my wait time is very short. Great balance of professional pragmatism and customer support! read more

They got me in right away and had me on the road 20 minutes later. Very friendly staff.

$76 for an oil change?!? I explained I have never paid that much and they insisted that has always been their regular 'discounted' price. I was told to look for online deals or specials. I found a coupon online for $15 off, but still! Anybody that doesn't have a smart phone is just going to get raped on price? Just seems dishonest. Maybe charge a fair price to begin with? Most dealerships only charge between $35-50. (Ford Quick Lane is $39.95 and Zimbrick is $37.95 for a standard oil change) Even though Jiffy Lube can be convenient, I won't be stopping by again. Most dealerships have a drive in first available service or take appointments...so convenience can be reached for much less money. I don't know how Jiffy Lube can charge almost twice the price and keep a straight face. 2 stars because it was done in 25 mins, but 'David' (guessing manager?) at this location needs to find another job because he acted like he absolutely hated being there and treated everyone, both employees and customers, as if they were totally beneath him. read more

Just stopped here to change head light bulbs. Worker told me it's break time... come after 1 hr and it's free of cost but I asked him I don't want free, he told me you can give me tip. I said ok. When I went there after 1hr. One lady told me to pull in and I told her that I spoke with other guy about changing head light bulbs. She said ok I am the owner and the guy showed up and he said I don't know how this light will fix Caz he did not pulled up whole light bulb out of box which has socket attached to bulb, so I came out of my car and told him pull whole light bulb from the box (packing) which has plug, afterward he changed all headlight bulbs which literally took him 5-7 min m, he said I am not able to change fog light bulbs and at that moment the lady came and told me I have to charge labor, so I asked her how much. She said I will tell you after you key in your info in ipad which she handed me at that moment, I handed her back in 2-3 min and she was on call with someone the whole time asking how should I charge him labor, she told on call that he brought his own bulbs then she charged me 21.99 plus tax. Lights were mine. It was just required to plug in..no wire work included. How come if you are owner and wearing work outfit, you have no idea how much labor would be. Bunch of un- professionals who does not know how to run business. Guys go there with your own risk and be prepared to get surprise .. lol.. donot know what kind surprise you would get.. May be price.. may be half work done and you have to head to another shop to get your whole work done safely etc. BTW he did not able to change fog lights. so I have to go to another shop..that's what this shop has ?? read more

Great service! Was super quick and very friendly. I would go back! They greeted me right away and asked me how they could help me. Then they drive my car inside so I didn't have to guess where I was going. The lady told me how long it would be and the checked over other areas in my car. Great service!! read more

The staff there has always been incredibly kind, helpful, and efficient. I appreciate the education they provide on car care.

Service was fast, and everyone I interacted with was kind and knew what they were talking about. I will be returning for future oil changes

I was treated very badly by an employee, and literally yelled at! I called them about it and was told I was wrong. I've been in customer service for my entire life, and would never treat a customer in this manner. read more

I thought that I had a great experience here. I mean, they were open on Labor day, cheaper than my dealer for an oil change, and the representative that assisted me was nice enough. I thought I liked this place until I went for an oil change with my dealer at my 5K check up. It appears that Jiffy Lube made a few mistakes in changing my oil. I found out that they screwed some cap on too tight. This does not seem like a big deal but I found out that this would cost $540 if my dealer was not able to remove it. I was also told that the wrong filter was used. Fortunately however, the dealer was able to remove the cover but the stress of dealing with that hassle is what ruined the experience for me. That visit will be my last time ever visiting a Jiffy Lube. read more

I went here for a quick service oil change. It's a first come first serve basis, but I only waited about 20-25 min even with one person in front of me. The staff was very knowledgable and extra friendly starting when I pulled in. After finishing up with the car and giving me the run down, the man helping me (Chris) checked my car again because I was concerned about a light. Everyone there went out of their way to help and I will be going back! read more

The staff was very informative and didn't try to get me to buy items that I didn't want. I was surprised to see that they do tire rotations now. Thank you JL read more

This location has the worst staff and manager in the world without a doubt! The store smells like marijuana and the staff are careless. The manager on the other hand tries to sell high prices oil, and if you dare and refuse, you get the worst treatment. In my case, he even refused to put conventional oil and told me he refuse to service the car, after having to wait for over an hour. I watched this guy manipulate people into buying high end oil by telling them lies. I really suggest this place to have a staff change and the owner closely monitoring the employees. Sooner than later this place will end up with a law suite not for only cheating customers and not filling their oil tanks (as mentioned in an earlier review) but also for being racist to people with color and different ethnicity. read more

Pulled up, no one's here. Check hours on door and online, should be open. Try to open door, locked. Tried calling, no answer... Been great the times I've been here in the past, but... Something doesn't seem right today lol read more

This place made getting a oil change affordable and easy. They knew what they were doing and been pleasant threw the whole process. Thanks to David and CJ. The prices are resonance because they also fill up my tires, vacuum the floor, and have the windows cleaned. They also tell me the services I'd need and have me choose the mileage until my next oil change. Jiffy lube tries their best to help me choose what's best for my car. read more

I travel a lot for work and forgot to schedule an oil change at my regular spot, so I decided to swing by this Jiffy Lube on my lunch break since I was wayyyy overdue for service. I was blown away by the speed and quality of the service David and the team provided. I was in and out in under 20 minutes and every single person I interacted with was very friendly and knowledgeable. They also let me know I get a free top off if I stop in between my next oil change! Will definitely be back! read more

Finally found somewhere that will use my own oil! They were so friendly and very positive, so happy I stopped in on my way home. Very respectable place for any car work needed. I will definitely be going back here again in the future! Thank you! read more

Friendly staff and very nice. Job well done each time I bring one of our cars here. Waiting area is a little dirty and could use some love, but definitely the best jiffy lube in the area (tried almost all of them and staff is not very friendly or the job is not done well). read more

Glad that I chose this Jiffy Lube! I was in and out quickly, and the employees were excellent to work with. Will certainly be returning!

Been here for years. My dad always had me take my car or his car in for oil changes in high school and it was great. The prices were fair. $45-50 usually. I'm currently taking my fiancé's car in for an oil change and the representative is telling me it's $100 for oil change. Now, I don't know if it's my fiancé's car, since it is very old. But I get my oil change at Zimbrick, and it's $25 and I drive a 2016 Model. Obviously I went with the oil change as she needs it for work, but not happy. read more

Usually go to Valvoline. Thought I'd try Jiffy out today. Guy at the desk (might have been the manager?) was constantly harassing people to add extra services even after they declined and then was borderline rude after they declined (myself included). Nothing about it was over the top inappropriate its just there was no level of professionalism and it could have been handled better. I'll be going back to Valvoline for sure. read more

This place was great. Very clean and organized service station. The staff was all very friendly and professional. This was my first time at this location, and this will be my stop from now on. read more

Staff was very informative and helpful. I was offered a great deal for my oil change, and it only took about 10 minutes. Great service overall! read more