What AMAZING customer service. I did not see her name on my receipt but Mr. Torres should be very…read moreproud of the service provided at the up front desk. She called and handled my car needs very well. I feel bad that I didn't catch her name at the start of our conversations but these type calls come in very fast with information :) I needed my daughters AC repaired and this special lady went out of her way to help us get the best deal from suppliers. I mean top notch service that I didn't expect anyone could provide, she has! I will go through Pep boys for all my families used car needs. I know I can depend on their service provided and the ladies to take special care of me. Thanks again! Em Kobayashi

Had my 2018 Jeep wrangler tubicon there for an end alignment on 08-20-2026. Was told it does not…read moreneed a toe in as part of the alignment process, on line info shows it does need a toe in as part of the alignment process, also asked several times about estimates for new shocks, inspection report said shocks are fine, two other repair shops indicated shocks are shot, ???????????

Title: 5-Star Service from Mr. David and Mr. Devon!…read more I recently visited Take 5 for my SUV's maintenance, and I was blown away by the exceptional service! Mr. David and Mr. Devon are top-notch technicians who explained everything clearly and concisely. They topped off my fluids, replaced my dirty air filter, and changed my oil filter - my car feels brand new! The entire crew is friendly, welcoming, and works together like family. The shop is spotless and service comes with a smile. I'm definitely returning every 5,000 miles!

Bunch of teenagers fooling around. No complimentary options offered like they advertise…read more Like: *Tire pressure check and adjustment * Antifreeze/coolant top-off * Windshield washer fluid top-off * Power steering fluid top-off * Filter inspection (air and cabin filters) * Wiper inspection None of this was done. They didn't even put a "next oil change" sticker on my window. Avoid this place like the plague. I will NEVER go to this SHITHOLE again for an oil change.

I called Meineke to get a quote on how much it would cost for a catalytic converter, since another…read moreauto repair shop said that's what was needed for the car to pass inspection. Well Lane inspected it and said that it was the fuel rail sensor bc the code was P90 and P91. He was very kind in trying to explain it to me. I checked on Volvo forums to read about it, to make sure I was not taken advantage of. What Lane said checked out to be true. Therefore, my car passed inspection and I did not have to pay $1800 for a catalytic converter. I was very disappointed in my trusted mechanic; which I will leave out, to try my best to give him the benefit of the doubt. I will be taking my car for oil changes and maintenance. Guys keep up the good work and most of all keep being honest. Once a client trust you, do not take advantage of that trust like my last mechanic. P.S Thanks for driving me to get lunch at Popeyes, lol! Sincerely, Thuy Truong

I will never take another vehicle to meineke. A report has been left with customer service. Today…read moreI had an appointment here for multiple area diagnostic of a Carvana vehicle I had one day remaining on free warranty coverage. The manage or whoever Certainly wasn't professional or a mechanic for that matter. From the start, I could tell the mechanic wanted nothing to do with my car the moment I mentioned my SilverRock warranty. After leaving my vehicle there for half the day, he did nothing but shake a tire and run a diagnostic scanner. He left my car sitting in the back corner of his shop for 3-4 hours before finally calling to tell me nothing was wrong with it. I knew he was lying about test-driving the car because I had logged my mileage at drop-off. Despite him insisting the car was fine, we went on a test drive together, and the moment he heard the clunk from my wheel well, he changed his tune. He finally admitted the struts were bad but boldly lied by claiming SilverRock wouldn't cover it. I have never been more insulted or dismissed by a business in my life. I suggest finding somewhere to service your vehicle. This guy and his old technician are far too lazy for your business Carsport diagnostic Exhaust leak (covered) Ball bearings(covered) Shocks and struts(covered)

My honest opinion about this place: I have been in many oli changes places before and honestly it's…read morealways uncomfortable and hideous, not on this location, this staff always treats me good, always take care of my cars (3 cars) and I like honesty of "you might need to change ..... but you still good for a few months" or "you need to get it done asap because it's not gonna look good soon" not pushy not stressful, thank you for honestly and transparency, Calvin great guy, Asha great cashier, it feels very comfortable coming here, price is reasonable, and the service always great, 3 years coming here and none issues yet. Keep it up!

Needed to get the inspection for the car and Jiffy I have been going to for years now…read moreAlways greeted and let them know what I'm here for and they get to work right away Never had an issue with none of the oil changes nor the inspections It's always clean in the waiting g area and the restroom is always clean as well Great service as usual Only downside is that sometimes not all they are packed Overall it's always a good experience

I've only taken my car here twice but they will be my go-to if I ever need service on my car. Their…read morefriendliness and help is beyond what I expected.

This is shop bought out a trusted neighborhood mechanic. Watch your estimate and your final bill…read morethere will be hidden undisclosed charges. There prices are outrageous. "That's what the manual states" They are more concerned with raking you over the coals then creating and maintaining long term relationships. I tried them twice after the changeover. I will never go back. Yep you're right.... this is just one persons review. You've been warned.

I've come here consistently for oil changes for about a year now. Service here is done very…read moreefficiently and quickly. There's always coupons available too for discounted rates. I came here last week for a state inspection and only waited for one car ahead of me. Once it was my turn I was done in about 10 minutes.

Worst location ever. Waiting for over an hour just to even be spoken to. They have teenagers…read morerunning this place and clearly don't know what they are doing. Don't come here if you want things done properly and in a timely manner

I stopped in for an Oil change the other day in my F250. While inside at the desk, I asked if they…read morecould balance and rotate the tires too. They indicated they had time and off to work they went and I went to their very nice waiting room. The young man that waited on me, was super friendly and very helpful. At one point I walked out of waiting room and there was a lady there and she asked if I needed any help and had been waited on. After I told her my truck was already in the back, she asked if I needed anything or If something was wrong. Very tentative and customer service oriented there. They got done with my truck. I paid and while at the register, I asked if my locks had been put back in glove compartment. They said they would check and before they could a young man came from back and said I forgot these and handed to me. I noticed a wet spot under my truck and mentioned it to the young man checking me out and he came outside and crawled under my truck looked and confirmed it was water and not from my truck. While there I asked how the balance on the tires went he went and check with the crew and said it went well. He was such a big help and friendly from the moment I walked into the business. My first experience here is outstanding, i will be returning for my next oil change. One last item, the waiting room is the best. Comfortable chairs and a coffee bar. Outstanding. All they need is recliner and you could have a nap while you waited. lol

Excellent. Fulshear Goodyear, Katy . Tara and Jason were…read moreProfessional, courteous, patient, emphatic, knowledgeable, experienced, informative.

Where do I begin, Cinco Tire and Automotive is amazing for so many reasons I couldn't list them in…read morethis review but I would like to share my initial experience. Outlining the knowledge and experience this shop processes. First and foremost the customer service I receive from Tony and the entire staff at Cinco Tire and Automotive each time I return is exemplary. My first experience with this shop started from word of mouth by an automotive technician who mentioned rates and services performed at Cinco Tire on many occasions to me at my job. Eventually I reached out to them for help and they were right there for me. I originally thought I had a stuck thermostat but they quickly discovered my problem. Not only was Tony able to work a fantastic price, but I could sense he really cared about my circumstances; going above and beyond with service and leading me the right way on repairing my 2012 Jeep Grand Cherokee, which unknown to me at the time had a blown head gasket due to a manufacture defect in the casting of my engine block which had broken away from one of the through bolts holding the driver-side portion of my head gasket. Through intensive diagnostics and experienced technicians they found the flaw in a very short time and rushed for my parts and Tony even planed a rental car for me and my daughters school function. They also had my vehicle towed to specialists on a flatbed truck that could correct the bolt issue by means of a coil insert to the faulty casting. After the completion of this in depth repair Tony recommended I file a claim with Chrysler I did have a current extended warranty and eventually had Jeep Chrysler reimburse me for all charges and fees But it doesn't stop there, this shop is a FULL service shop with skilled techs that perform everything I could ask for including regular maintenance like a synthetic oil change .I feel rest assured it's performed correctly and they beat anyone's price in Katy, TX and always honor coupons by Goodyear and their own as well. Cinco Tire and Automotive has made a believer out of me that not all garages are alike. And I will remain a loyal customer for life with Cinco Tire and Automotive.

I should have written about this service facility sometime ago since it is my go to place for…read moreautomobile repairs. These folks are incredibly efficient. They're very service and customer oriented they are extremely competent all of which adds to enormous value to maintaining your vehicle. I would highly recommend having your vehicle serviced here.