Do not recommend. Went in for an oil change, left with a car maintenance (and customer service)…read moreproblem. After my routine oil change, my car began leaking oil. I returned to the Valvoline later the same day. There was one employee left for the day, even though it was more than an hour before they closed, and he said he wouldn't be able to "do anything" on his own (?) but went below the car to check. He said it was just "frame oil" meaning oil dripped during the change. He said he wiped it up and I should be good. When I woke up the next morning, my car was still leaking oil. My partner took the car in and had them re-do the oil change. He also checked my tire pressure and found one of the tires was almost flat. He asked the Valvoline employees if they checked my tire pressure the day before and they said they did. While Valvoline claims that oil change services include an 18-point maintenance check, which includes tire pressure, my receipt from the day before indicated that the tire pressure was not checked. So I guess you have to explicitly ask for air in your tires, even though the marketing includes that as part of the service you're paying for. Amazing. The re-did oil change was performed free of charge. It did not fix the leak. So began a claim process with Valvoline corporate. Valvoline corporate had me get the issue diagnosed at a mechanic and get a quote. The diagnosis was that the oil filter housing was crushed and damaged. Apparently not uncommon at quick oil change places that use machines and move quickly. Quote was more than $300. There was also a nail in my tire. Good to know. So I sent the quote to Valvoline corporate. They said they'd get back to me within 48 hours. I called back a few days later, they said they had to wait for the manager to approve it. This went on for a couple weeks. At one point a call rep mentioned offhand that the money had already been transferred to the mechanic for the work. I asked if I could go get the work done then, since Valvoline had paid for it. They said no, we had to wait for the local Valvoline location manager to approve it, that's "just how it works." They would put me on hold and call the branch and no one would answer. What a huge flaw in the system, huh. That happened multiple times. Valvoline corporate assured me they would call me back and they never, not once, did. After about a month, my car slowly leaking oil this entire time, I called one last time. The rep pulled up my claim and immediately apologized and said he was escalating it to every manager and they would get back to me the next business day. I waited a week after that and then finally just went to the mechanic and got the fix done that Valvoline had already paid for. I'm not sure why any sane person would wait as long as I did to get a "green light" from a manager who clearly did not care. The customer service process seems intentionally created to put all the burden on the customer. What is happening that nowadays we go to a get an oil change, receive a maintenance problem instead, and the company runs in circles for five weeks. At least my car was drivable in the meantime. At least Valvoline did pay for the repair. But I should have at the very least also received a refund for the botched oil change in the first place without having to ask.

Very quick. Suggested future car care. No high pressure sales. Price for synthetic oil change…read moreapprox. $90 less than dealer!!! Robert very kind & considerate!!!

I brought my vehicle to Discount Auto Repair for an inspection and estimate. Hours later, I…read morereceived a message stating they had ordered parts and would receive them in 3-4 days. I called to inquire and was informed that a part on the engine "fell apart", making the vehicle no longer drivable. The repair cost $750. Nine days later, I picked up the vehicle to find the check engine light on, loud screeching noises, and unexpected shutdowns. They claimed their equipment was incompatible with my vehicle and couldn't diagnose the issue. I had to take the vehicle to the dealership for diagnostic and service. I don't recommend Discount Auto Repair and will never return.

I took my car to Discount Auto Repair on E Washington St in Indianapolis for what I thought was a…read moremajor problem. The technician called back shortly to say that after running diagnostics, no error codes showed up. Imagine my surprise and relief. Other repair shops - I will not name them, would have conveniently "found" a problem, made a fake repair, and then handed me an outrageous bill for work that had never been done. Discount Auto Repair ran the diagnostics at no charge and wished me happy holidays. You can't get much better service than that. If and when my car officially goes on the blink, I will gladly return to this shop for repair work.

Luk was very courteous even though I had to wait. Said he would put me in line. Maybe a 2 hour wait…read morehad no choice but within 45 min had my van in checking all tires and doing a rotation. These have been very good tires for me. Always use Bell tire for my tire needs.

Being upfront on your estimated wait time would be nice. Was told 2 hours, and had to request my…read morekeys after 4 hours of waiting and my car never moving. Went down the street to another tire shop and was in and out in an hour. Zero customer service or accountability when I told the guys at the front desk I was leaving without having any service done.

Don't recommend their communication is horrible. They let your car just sit until you call multiple…read moretimes to check to see what's been done. Brought my car in for inspection on a thursday morning when they opened I called on monday just for them to say I'm next up. How long should an inspection take ??? Just to find out they can't work on my car don't go here you'll be disappointed.

Dropped my car off a month ago still nothing , has the parts and everything but putting others in…read morefront of me while i'm struggling to get around without a vehicle ! RIDICULOUS!!

My story is longer than you'd care to read about…read more.. But I was in an unusual situation that needed a trailer towed from Indy to Chicago. Had an arrangement with another guy set up and he bailed at the last minute. So I cold-called Hobbs and Dave, the owner, is who answered. When I explained the situation, he offered several solutions, including storing my trailer for free since I was in a bind. Who does that these days??? I don't live in Indy, but if I did I'd patronize Hobbs for any automotive or towing needs. Outstanding customer service, friendly owner and staff.

We asked them to service our RV. They were very accomdating…read more The whole check in, conversations, checkout transaction was very smooth and professional. The work was done as promised and the charges were very reasonable. It was a pleasure doing business with them! They have my business!

9/5/2018 Walmart Auto Center 5pm…read more I went to Walmart for a reasonably priced battery and prompt, courteous installation. I regret my choice. 5 years ago I purchased a $60 battery for my car from Walmart in Arizona. I received a good value and fast installation. Recently I discovered that my battery was finally in need of replacement. I had priced it at AutoZone for approximately $120. I have always received excellent service from AutoZone and they are happy to complete small installations quickly at no extra charge. When the day came to replace the battery, I chose this Walmart location assuming I would find a battery priced close to $60 (certainly no more than $75) and receive the same great service I experienced in Arizona. WRONG! This Walmart carried only 1 brand of battery and charged $120. I was disappointed but decided to purchase from Walmart because I was already there, the automotive center did not appear busy, and I had an appointment nearby in 1-hour (6pm). I was told it may take 45 minutes. At 5:45 I began to observe the technicians in the shop. 3 gentlemen were gathered around a computer I thought they might be consulting on a repair, but the men began laughing and one started showing the others something on his cellphone I continued to watch them. Two of the men went to my car which had been inside the shop for 25 minutes with the hood up. *Only one other car was in the shop for an oil change. 2 technicians stood together at my vehicle chatting when one reached in and began turning a wrench on the battery. I hoped he was finishing the installation, but it became apparent he was only starting the removal of the old battery. I looked on in disbelief as the workers moved with a casual air, chatting and spitting snuff-spit into an open trash barrel. At 6:05 I was getting anxious due to being late for an appointment that was important to me and scheduled 3 weeks ago. The technician was checking the tire air pressure when I caught the supervisor and asked if the installation was complete and explained that I needed to leave. Even when I was clear about needing the employees to wrap things up quickly, no one seemed to exert any effort to be expedient. Employees plodded through the motions oblivious to my needs as the customer, and I detected a hint of sarcasm when the cashier remarked to no one in particular, "She's in a hurry." Was that a mocking tone in her voice? So, I will never bring my time and money to the Walmart again. I have already boycotted the store in general and now I add the automotive center to that list. Fortunately, AutoZone will gladly take me back. I am grateful for a corporate culture that values service with the sale and I will never again think of Walmart as a money or time value.

The employees are friendly and very helpful. They got the oil and filters changed super fast…read more Then walked me through resetting it on my new car. I can't stress how nice the employees are enough

As soon as I arrived Steve directed me to lane 2 and came out with a bottled water and a Reese's…read moreTake 5. He was extremely cordial and I really appreciated that. I explained that my dash said 15% and according to my last oil change sticker I have approx 600 miles left. After I popped the hood and pulled in with Eric's guidance he came to my window and asked when was my last oil change and I told him and explained what the dash and sticker stated. He said I could drive up to 8k miles between oil changes. The oil was still clean and it didn't need to be changed right now. Steve came back over and stated that they were honest people ( I sincerely appreciate that) and that I didn't need to pay $100 right now. Eric asked me the mileage on my truck and wrote me out another oil change sticker adding 3K to the total. Steve came back over while Eric closed up the hood and changed my dash from 15% back to 100% and told me when it gets down to 20% to come back and see them. I have to say this is my 2nd time at a Take 5 (the first was in Greenwood) and both experiences have been exceptional!

Car was stuck at work. Would not crank. Mechanic came out and diagnosed the problem as the starter…read more We got it started one more time and changed it out with a new one the next morning. Car has been running perfect ever since. Highly recommended.

American Auto Repair is my go-to shop for all my vehicles! The service is always…read moreamazing--professional, reliable, and thorough. I trust them completely with my cars and appreciate their honesty and expertise. Highly recommend!

These guys seem to really know what they're doing. The shop is really clean and organized and they…read moreprovide water/coffee if you are waiting for services. My car had a relatively complex issue and they did what they could to fix it and make the car safe. They communicated well and I believe it was a good price for the services provided. They also did some routine services for my girlfriends car and we were happy with the speed, quality, and price if work done.