Do not recommend. Went in for an oil change, left with a car maintenance (and customer service)…read moreproblem. After my routine oil change, my car began leaking oil. I returned to the Valvoline later the same day. There was one employee left for the day, even though it was more than an hour before they closed, and he said he wouldn't be able to "do anything" on his own (?) but went below the car to check. He said it was just "frame oil" meaning oil dripped during the change. He said he wiped it up and I should be good. When I woke up the next morning, my car was still leaking oil. My partner took the car in and had them re-do the oil change. He also checked my tire pressure and found one of the tires was almost flat. He asked the Valvoline employees if they checked my tire pressure the day before and they said they did. While Valvoline claims that oil change services include an 18-point maintenance check, which includes tire pressure, my receipt from the day before indicated that the tire pressure was not checked. So I guess you have to explicitly ask for air in your tires, even though the marketing includes that as part of the service you're paying for. Amazing. The re-did oil change was performed free of charge. It did not fix the leak. So began a claim process with Valvoline corporate. Valvoline corporate had me get the issue diagnosed at a mechanic and get a quote. The diagnosis was that the oil filter housing was crushed and damaged. Apparently not uncommon at quick oil change places that use machines and move quickly. Quote was more than $300. There was also a nail in my tire. Good to know. So I sent the quote to Valvoline corporate. They said they'd get back to me within 48 hours. I called back a few days later, they said they had to wait for the manager to approve it. This went on for a couple weeks. At one point a call rep mentioned offhand that the money had already been transferred to the mechanic for the work. I asked if I could go get the work done then, since Valvoline had paid for it. They said no, we had to wait for the local Valvoline location manager to approve it, that's "just how it works." They would put me on hold and call the branch and no one would answer. What a huge flaw in the system, huh. That happened multiple times. Valvoline corporate assured me they would call me back and they never, not once, did. After about a month, my car slowly leaking oil this entire time, I called one last time. The rep pulled up my claim and immediately apologized and said he was escalating it to every manager and they would get back to me the next business day. I waited a week after that and then finally just went to the mechanic and got the fix done that Valvoline had already paid for. I'm not sure why any sane person would wait as long as I did to get a "green light" from a manager who clearly did not care. The customer service process seems intentionally created to put all the burden on the customer. What is happening that nowadays we go to a get an oil change, receive a maintenance problem instead, and the company runs in circles for five weeks. At least my car was drivable in the meantime. At least Valvoline did pay for the repair. But I should have at the very least also received a refund for the botched oil change in the first place without having to ask.

Very quick. Suggested future car care. No high pressure sales. Price for synthetic oil change…read moreapprox. $90 less than dealer!!! Robert very kind & considerate!!!

Had a great experience, all the guys were super friendly and very quick. I'll be bringing my…read moreCorvette here from now on. It's hard to find an oil change this cheap that's also this good.

Took the car in for a routine oil change and a Freon refill, which costs extra. I'd told the…read moremechanic who checked me in that there seemed to be an issue with the cooling. They did the refill, then did a test drive, and determined the problem was probably a compressor failure, which is helpful to know. On top of that, because the compressor wasn't working, they didn't charge for the refill even though they performed it. Really nice people and good service.

9/5/2018 Walmart Auto Center 5pm…read more I went to Walmart for a reasonably priced battery and prompt, courteous installation. I regret my choice. 5 years ago I purchased a $60 battery for my car from Walmart in Arizona. I received a good value and fast installation. Recently I discovered that my battery was finally in need of replacement. I had priced it at AutoZone for approximately $120. I have always received excellent service from AutoZone and they are happy to complete small installations quickly at no extra charge. When the day came to replace the battery, I chose this Walmart location assuming I would find a battery priced close to $60 (certainly no more than $75) and receive the same great service I experienced in Arizona. WRONG! This Walmart carried only 1 brand of battery and charged $120. I was disappointed but decided to purchase from Walmart because I was already there, the automotive center did not appear busy, and I had an appointment nearby in 1-hour (6pm). I was told it may take 45 minutes. At 5:45 I began to observe the technicians in the shop. 3 gentlemen were gathered around a computer I thought they might be consulting on a repair, but the men began laughing and one started showing the others something on his cellphone I continued to watch them. Two of the men went to my car which had been inside the shop for 25 minutes with the hood up. *Only one other car was in the shop for an oil change. 2 technicians stood together at my vehicle chatting when one reached in and began turning a wrench on the battery. I hoped he was finishing the installation, but it became apparent he was only starting the removal of the old battery. I looked on in disbelief as the workers moved with a casual air, chatting and spitting snuff-spit into an open trash barrel. At 6:05 I was getting anxious due to being late for an appointment that was important to me and scheduled 3 weeks ago. The technician was checking the tire air pressure when I caught the supervisor and asked if the installation was complete and explained that I needed to leave. Even when I was clear about needing the employees to wrap things up quickly, no one seemed to exert any effort to be expedient. Employees plodded through the motions oblivious to my needs as the customer, and I detected a hint of sarcasm when the cashier remarked to no one in particular, "She's in a hurry." Was that a mocking tone in her voice? So, I will never bring my time and money to the Walmart again. I have already boycotted the store in general and now I add the automotive center to that list. Fortunately, AutoZone will gladly take me back. I am grateful for a corporate culture that values service with the sale and I will never again think of Walmart as a money or time value.

No responsee, I was hoping for a price. The company responded to my inuory, then I asked for an…read moreestimate. Then, no response.

I'm usually not the type to leave bad reviews but this is a scam! I was ready and excited to book…read morewith this company again since my first experience went well but this time I felt like I got scammed. After paying a $75 dollar deposit for an inspection my appointment was cancelled twice! Once because they were short staffed (appt 06/13), and the second time due to rain (06/17). I had to text them to remind them of the second appt and then they cancelled on me 2 hours before it was scheduled . I tried to call the shop many times but no one ever answered. I went through the customer portal and asked for my deposit back, to speak to a manger or to be accommodated in anyway and they refused me. I even tried to see if I made a 3rd appointment if they would inspect and service the car in the same day due to me having to wait on them for dayss! They told me no. They told me I will not get my deposit back and it will go towards a new appointment. They told me the deposit can't be refunded because "they reserve a technician's time and scheduling availability", even though no techs have been available to me!! They said both of the appointments they cancelled was for reasons out of their control and that they would escalate this with management and make me a "priority" to schedule me an appointment asap. Then turned around and said they aren't sure when they can service me and that I need to make my own new appointment for THE 3RD TIME!! When no one from the company/ management reached out to me for a follow up, I on their site to see what time has available and it showed no availability till 07/06. I reached out again asking how true this was and if this got escalated to a manager... no response. This is ridiculous. I am disappointed and I feel scammed. I will never work with this company again!

terrible customer service, takes way to long for anything, and i see drug deals going on with the…read moremanager almost every time I'm there and the general manager is aware of it and lets it happen. I'll never be a returning customer after knowing that

The Tire Barn location on E Washington St in Indianapolis has been my family's go-to tire store for…read moreyears. My husband's trucks require frequent tire changes so he is there often. Someone in our neighborhood kept leaving handfuls of shiny, new nails in our driveway and I had to have my old tires patched multiple times. My new tires have yet to be punctured, I think that's because my husband installed a new surveillance camera that covers our driveway. The staff is courteous and we never have a long wait. They most always have the needed supplies on hand. There are 3 or 4 other tire stores within blocks of Tire Barn, one of them is brand spanking new, but we continue to return to this store that has served us well for more than 20 years.

I was hesitant to let anyone touch my car again since the first mechanic didn't do such a great…read morejob. However, I took a chance and called Michael to come out to inspect my Lincoln MKX, and he did a very thorough job! He explained what needs to be done. I received detailed information via a text link where I can see my diagnostic report. The inspection fee was very reasonable, and I am going to allow him to take care of all of the car's issues. I was very impressed at his punctuality & professionalism! He was very friendly and very personable, with a wonderful spirit! He definitely has my business!!! Keep up the great work, Evolution Automotive!!!!

Michael was super friendly, fast, accurate, and fair. His diagnostic skills were top-notch. He…read moredrive 20mi to us, diagnosed the issue, found and procured parts, and did the repair - all in 2hrs. Unbelievable! He's so good we'll probably drive to Franklin from Bloomington for future repairs. Outstanding service!

They did a great job with a front end suspension repair last week. Up front I was given a very…read morehonest and helpful estimate / information before they did a very complete and efficient repair in reasonable amount of time and at a very fair price. A++ experience from start to finish.

I dropped my Hyundai Santa Fe off on a Friday morning to diagnose an issue with my gas tank. On…read moreMonday morning I was told the problem was with the fuel evap charcoal vapor canister. They replaced the canister and my car was ready by 3:00 Monday afternoon. I can highly recommend Ty's Automotive for reliable, honest and fair work.

I definitely give this business five stars. Justin came and replaced my brake pads and rotors in a…read moretimely fashion and it was done superb. He is the only person that I trust with my car as of right now. I highly recommend this business to anybody that needs automotive work done.

Luk was very courteous even though I had to wait. Said he would put me in line. Maybe a 2 hour wait…read morehad no choice but within 45 min had my van in checking all tires and doing a rotation. These have been very good tires for me. Always use Bell tire for my tire needs.

Being upfront on your estimated wait time would be nice. Was told 2 hours, and had to request my…read morekeys after 4 hours of waiting and my car never moving. Went down the street to another tire shop and was in and out in an hour. Zero customer service or accountability when I told the guys at the front desk I was leaving without having any service done.