I took my vehicle into car x 3 x . And now my car is jerking when driving issue is still not…read morefixed.reached out twice to monroe.with promises to call me back within 48 hrs.we are going on 2 weeks now with no response.i mean I guess I can call you back for the 3rd time.this is unacceptable and it needs to be resolved.in the mean time,I'll go ahead and make my every 2 week payment for a issue that has not been fixed or resolved

I did my break pad change this location and after that I heard sound like rustling metal sound, I…read moretold Derek the guy there is sound wired? he put some greasy things and said, gone by self but never after one year. I make an appointment again been there and he said again to change rotor both side cost &600 , and I ask after change no wired sound ? He said I'm not sure ????........?

i had a coupon for a free oil change and decided to try the Waukee location. When I dropped off my…read morecar for the oil change I let them know I had the coupon. They didn't do the service I had the coupon for and decided there was no reason to communicate with me prior to them changing my oil. I found out when I picked up my vehicle my free oil change cost me $18. When I complained about it, the technician told me they were too busy to talk to me about it. So beware before you try them.

This place is a hidden gem! They are always willing to help you, even if they have to squeeze you…read morein! They have excellent customer service and talented staff to fix your vehicle quickly and efficiently. Josh helped me yesterday and everyone I've ever worked with get 5 stars for their friendly, helpful, kind, and expert help.

Update: The repair estimate for the engine which they installed is quoted just under $2000 from my…read moretrusted mechanic, paperwork photos attached. *At this point I can not recommend using All Pro Service Center for your vehicle needs, unfortunately. AAA members be aware. Full story written below. Here is my story with the Ankeny All Pro Service center, I will try to explain with due fairness. I was returning from a wedding in KC to my home in WI when just outside of Des Moines my truck broke down, had it towed to All Pro (since it is a AAA approved repair facility). I got a call from Ryan at All Pro the following Monday saying they had my truck and were starting diagnostics. Their evaluation was that one of the cylinders had a faulty ignition coil due to there being no firing in said cylinder. Agreed to replace all ignition coils with their belief this would fix the issue. Unfortunately it did not and they still were getting zero pressure in the same cylinder, at this point Ryan made the determination that a new engine was needed. This seemed excessive to me but to the best my knowledge Ryan made the right call, I have no evidence to show otherwise. When a used engine arrived they were able to get it installed with only one additional part needed. Total cost of everything totaled about $9300. During this process I do appreciate the communication and working with my warranty company to get as much of the expense covered as possible. Ryan at the time was dealing with all kinds of phone and shop power issues due to a storm that knocked out power and phone lines, which is rough! Once it was repaired I made the 9hr round trip to pick up the truck and was happy to have it back, the two things I noticed off the bat was that the interior smelled of cigarette smoke and that I could smell burning oil from outside the vehicle after the engine was warmed up. It took me about a month to get rid of the cigarette smell, very annoying but honestly if someone wants to smoke that's their choice and I won't fault them for it. The burning oil smell I chalked up to engine replacement and some oil being spilled and it would just have to burn off over time. Unfortunately this was not the case- started seeing oil spots where I parked the truck and upon checking the oil saw it slowly start dropping over only a few hundred miles. When I was able to get it into my trusted local Dodge dealership they noticed 2 things. 1st there are multiple oil leaks from various areas on the engine, bad enough that it will need 1 or more quarts of oil between oil changes and definitely should be fixed. 2nd All Pro did not reinstall all components, hoses, etc. correctly. My dealership found a bolt missing, plastic brackets broken, loose hoses and tubing, a couple of other issues. As they stated it was a "sloppy" job and poorly done. Right now they are currently writing up the paperwork for everything they believe needs repairs or replacements. I called All Pro as soon as I got the news, the response I received was that since the engine was used, it carried only a 30 day warranty and since that time had passed there was nothing they could do for me. In my invoice it's stated "Warranty is 2 years or 24,000 unless specified otherwise", would have been nice to see in writing that it was only 30 days and not just told over the phone. Shame on me for not asking for that. During the call, before I could get to the issue of it being poorly installed I was told "have a good day Joe" and hung up on. In fairness I was frustrated and trying to explain that frustration in depth to the individual I was talking to, I can understand why he thought the conversation was going nowhere and hung up. I am unsure of how much the oil leaks and other damaged items will cost but I will edit with a final update.

Final update of my experience.I took my truck to another mechanic who had to replace the motor…read morecooling hose and said that the hose in the truck was the wrong part prove .All pro did install the wrong hose (4th time)that was supposed to be OEM and after spending about 1000 dollars At all pro I spent another 500 dollars to get the work done right. Maybe they tried to get it right, but bottom line All pro at Ankeny couldn't deliver quality parts nor quality work from their mechanics

These guys and the woman up front are fantastic. Carx turned me down for a oil change they would…read morerather come up with excuses not to. I came here to midas they got me right in took photos and changed my oil. I will be back. Thank u Midas. This was Saturday by the way.

Great interactive customer service. Oil change went by quick and was in and out of there quickly…read more Never had any problems going to this location.

My car wasn't starting so I took it to All Pro. They charged me $1900 to fix it…read more The next day it won't start again. I took it to another shop for another diagnostic and they say the fix will cost thousands. At this point the cost of these repairs is more than the car is worth. If All Pro had diagnosed the problem correctly the first time I never would have agreed to their fixes. I contacted them to see if I could get some reimbursement for their failed work, or a reduced rate on further repairs and they declined both. They did manage to not fix my car in less than a day though, so I'll give them a star for that!

Air conditioner in my vehicle quit working, so I brought it in and they got to it right away. They…read morerecommended recharging the system with coolant and doing a leak test. That worked, but only held for a day. I called back and Pete said to bring it right back in, and they'd run the diagnostic. We had elected not to do that the first time, hoping that recharging the system would do the trick. Got it back in, and the condenser was bad. Because it's a Hybrid, the part was only available from Toyota -- it took overnight to get the part, and they had it back up and running the next morning. Replacing this part also required dropping the front bumper, in order to reach it, so it wasn't a real easy job. They discounted the repair for the cost of the previous days' recharge, since it didn't hold long. Pricing was reasonable given the difficulty in replacement, and they got the work done very quickly.

1st service at Willard for our second vehicle - oil change, rotation, and general inspection…read moreservices - and our experience mirrored our initial one; this a very nice, professionally run, family-owned business that provides quality services at what we believe are market prices. We will be back.

Terrible. DO NOT BRING ANY EUROPEAN CARS TO THIS SERVICE STATION. The coupon advertising a $69.99…read moreoil change is a lie. My bill was over $170 for a 4 cylinder oil change and tire rotation. I declined their offered $502 battery and $1560 for four 18" tires. Two employees had to find a service manager to attempt to explain multiple upcharges. Avoid at all costs.

I have been taking my cars there for years. They are amazing and never try to upsell me on service…read more When something may need to be done they typically give me a warning and a time frame on which I need to repair. It's much appreciated when you have to budget for these kind of things.

Wonderful service! I highly recommend them for car related issues if you're in a bind!read more

Let me begin by saying I love my Infinity. But, I have no confidence that the local retail…read moredealership cares about anything other than their profits and squeezing money from their customers. that's why I have relied on Tuffy's, now Brakes Plus for my car maintenance. Whether Adam at the front desk or Jason a service technician, and others whose names I can't remember, I always get prompt service, explanations of issues and cost estimates in language I understand. If there are choices for addressing a problem, they always take the time to lay out options. and never have I had to bring back my car a second time. for sure, have I felt Brakes Plus Clive was trying to add service to increase their bottom line. Fair, knowledgeable, affirdable service.

fantastic place to get your car repaired I can't recommend…read morethen enough the manager staff took excellent care of me and made sure I was making an educated choice when It came to fixing my car.