Had the shop do a custom alignment for my truck. It ended up being close to the spec I wanted…read more(which I had already suspected) but they didn't charge me anything. Their shuttle was very helpful in getting me to and from my office. The lady who helped was very nice, and Joe, who also helped me, understood the custom alignment I was going for. When I picked up the truck from them, I noticed they even aired up my tires which were low before. Overall, I had a great experience with this shop, and the crew there are professional and courteous. Highly recommend them.

Cannot say enough how much I appreciate CB Grimes! They were so great to work with. My car is…read morerunning better than when I bought it, and they walked me through the process beginning to end. I never felt like I was in the dark about anything and they made sure to discuss everything with me before moving forward with repairs, and I knew exactly how much I'd be paying when I picked my car up.

In prior years I've gone to Lexus service but their service been terrible. I'm so happy to find…read moreshade tree auto. The crazy thing is they are not even close to my home that's how much I would rather go here. They always provide me a car or shuttle so I don't have to wait. However the oil changes are so quick and the bathrooms are so nice I could probably just stay in the bathroom!!! They don't pressure me into any service but provide me with enough information to make a decision.

This is probably the only mechanic in the area I'll ever use again. They are HONEST. Great…read morecustomer service, thorough. Highly recommend.

A huge shout out to Dan!! I am a single female with little understanding of how my car works. My…read morebest friend referred me to Dan at CPS Automotive after I called a few other shops. I have a 2012 Prius C that died, auxiliary battery was replaced but still no go. That is when I called Dan and he asked all the questions that no other shop asked about my car, the battery and other issues I experienced with my car. Dan is knowledgeable, detailed, and honest. He was fair on the cost and provided some additional information I may need in the future. I now can say "I have a reliable person and business to go to for my car repair needs", and I can say it with confidence. Thank you Dan and your crew for your outstanding service! Alba

These guys are great! Had them do some hydraulic repair work on my Kubota tractor and they did a…read moregreat job. They are very accommodating and reasonable. I would highly recommend them.

I purchased a new car from Toyota of Des Moines. They went above-and-beyond to find the exact…read moreSequoia I wanted. They gave me a good deal on it, had it ready for me exactly when I wanted to pick it up, answered all my questions at the time, and are still available to support me after the purchase. I shopped at three other dealership before contacting this dealership. I can honestly say their customer service is WAY beyond what any other dealership offered, and their price was lower. I'd highly recommend shopping for a car here. And that is from a woman who HATES the entire car buying process.

My wife and I had an outstanding experience with Toyota of Des Moines, and I want to give special…read morerecognition to Steve Henigan. Steve came highly recommended by our friends, Jim and Darcey Widmann, and now we know why. After shopping all over Des Moines for a truck, we encountered dealerships that either patronized us, hassled us, or made us feel like we didn't know what we were talking about. Some even tried to convince us that we couldn't get what we wanted. But when we walked into Toyota of Des Moines, it was a completely different experience. From the moment we were greeted, we felt welcomed and respected. Steve allowed us to choose the vehicle we wanted without any hassle. Every incentive was explained upfront, and the level of transparency was refreshing. What truly set them apart was their willingness to meet our needs on the trade-in. We were told by a Ford dealer (who originally sold us the Bronco) that we could never get the trade-in value we wanted, but Toyota gave us exactly what we asked for--no questions asked. Steve and the entire team at Toyota of Des Moines worked with urgency, respect, and professionalism to finalize the deal in a way that left us completely satisfied. This level of customer care and attention to our needs is what made us feel valued. Toyota of Des Moines embodies what it means to be a true car dealership. We are now proud Toyota brand loyalists and look forward to a lifetime of Toyota ownership, provided the company continues to deliver on its promise of quality in both manufacturing and sales. If you're out there shopping for a vehicle and struggling to find a dealership that truly listens and puts the customer first, look no further than Toyota of Des Moines. Thank you, Steve Henigan, and the entire team--you have earned our loyalty!

Caleb and this company are amazing! I went to two other auto places to see if they could help me…read moreremove my rear brake light panel so I could get my brake light fixed and was told they wouldn't help me because they didn't want to break anything. My last stop was Brakes Plus in Grimes and Caleb not only removed the panel but fixed the light for me as well free of charge! I was able to take my trip down south to see my kids because Caleb was knowledgeable and experienced enough to help me! Management was friendly, the other techs were nice and I will definitely be back for future car needs! Keep up the great work! Please give Caleb a raise because a human that caring deserves it!

Went in for brakes on 2/28/23. Left with brakes and suspension all around. Car was noisier in the…read morefront end than when it went in. Oh, guess the tie rods need to be replaced too. Ok. And still not better. Two months go by and it's apparent that at least one of the new struts has failed. Confirmed by independent shop (our regular shop). Took the car back to Brakes Plus to have the strut replaced under warranty. Found out both struts failed. Interesting and pretty coincidental. Work done on 4/27/23. Went to pick it up after leaving it for a day. Was told there was issues with the stabilizer bars that had to be changed. When I looked surprised, the technician said "oh, didn't someone call you to talk about that?" No, no they did not. Two days later, I notice a lot of grease thrown around the driver side front wheel well. Closer inspection revealed several holes in the outer CV joint seal. Again went to independent shop and they said the holes were undoubtedly caused by heat from a torch, as when someone might cut away a seized bolt in a stabilizer link. At this point we've decided that B+ cannot be trusted to "fix" anything so we had our regular shop put a new CV joint on. All good now right? Nope! We started noticing more and more front end noise again over the next or so. Thought maybe the struts were going out again. Not the case though, as it was found that the bolts on the stabilizer links were not tightened by Brakes Plus. On one side the bolts were almost falling out and the other side were hand tight. We've tried multiple time to get this situation resolved and have only received cursory responses that offer nothing in the way of progress. And we've spent nearly $1,300 having these mistakes fixed elsewhere because we have no confidence that Brakes Plus could competently get us on the road again and not have another issue small or large. In short, if you value your time, money, and peace of mind that your driving a safe vehicle when you leave a repair shop, look somewhere else.

I'm not sure what the bad reviews are for. I had a fantastic experience with these guys. I took my…read morecar to a highly rated automotive place down the road for my bmw. Long story short, Firestone cared for my vehicle and fixed the issue the other place didn't. Dylan and Nick are good dudes and work hard.

In from out of town, my co-worker had bought a new set of tires from this Firestone for her 2020…read moreAcura MDX recently and told me to come here to have a potential leak looked at it. Immediately Thomas helped me and determined that I would be ok to return to Omaha next day after carefully going above and beyond! Way to go Thomas - my place to go if out of town!! MB -Omaha

Exceptional service! Very fast, friendly, and fair. I will be a return customer for sure! I…read morerecommended eZee Way to several of my coworkers as well! Everything was explained in simple terms in person and the follow up texts detailing the issues/services/parts were very helpful because I am unfamiliar with cars, so being able to go back and reread all the information was a godsend!

Do not hesitate to call this business! Our kids were in town from Chicago and Friday night they…read morenoticed a noise coming from the front driver side wheel well. Of course we have no idea what to do, nothing was open on Saturday actually nothing was open until Monday morning. I sent an SOS message out at midnight on some website I don't even know which one but when I woke up on Saturday morning it was answered by The Ezee Way! I had a message from this business he told me where to drop the car off, asked when they needed to be back to Chicago and bing bang boom, he was good for his word. He assessed the condition, and gave us a full quote as to what his charges would be. He fixed the problem for exactly what he told us he would charge, and the car drives like a new car! He charged a $65 diagnostic fee and I noticed when we got the invoice that fee was taken off of the bill. He provided pictures before during and after the process. He is honest from start to finish. We were given a service for exactly what we agreed to no surprises no problems just a fixed vehicle and a safe drive home for our family members. The Ezee way will be the only call I make from now on.