I had a great experience at Jiffy Lube thanks to Kevin. He was friendly, kind, and very professional. The service was quick, and I was honestly surprised to see some of the negative reviews here. You can't expect to come in during busy times like afternoons or weekends and get 15-minute service every time. Personally, I prefer that they take their time with my vehicle to make sure everything is done right. I usually drop my car off and come back later, and it's always worth it. This is the second time Kevin has checked me in, and he's been great both times. He communicates clearly and keeps me informed about any issues with my car, which I really appreciate. This Jiffy Lube is definitely my go to spot. Thank you all for your quick and effective service! read more

Extremely disappointed with the way this location handled its change in hours. I have been coming here since moving to Texas, so I'm familiar with this location and have been a regular customer. I checked the website before leaving and confirmed that they opened at 8:00 AM. I arrived at 7:55 AM specifically to be first in line, get my business taken care of, and be on my way. The door also clearly stated an 8:00 AM opening time. It is now 8:30 AM, and only one employee has shown up. We were then told that, starting TODAY, they are opening at 9:00 AM. Seriously? If you are changing your hours, update your website and your signage BEFORE customers show up. It is not reasonable to expect customers to somehow know about a same-day schedule change. Now I'm already here, standing in line, and have wasted over 30 minutes because the business could not communicate a basic change in operating hours. This is not just inconvenient, it is unprofessional and disrespectful of your customers' time. I'll wait until 9:00 AM because I'm already here, but this experience has certainly changed my impression of this location. If you change your hours, communicate it clearly and make sure your read more

Anthony was the technician that did my oil change before I hit the highway last Saturday. I came in the morning around 9:15am, so I was the first car in the oil change bay which means I was in and out (checked out around 9:45). Keep this in mind if you're in a rush, because service is first come first serve and the lines fill up quickly. Now originally I requested to get the basic/conventional oil change that lasts 3,000 miles. However, they didn't have everything they needed for my vehicle so I had to get the full synthetic oil change instead. I wasn't anticipating having to spend that much $$$, so Anthony was kind enough to offer me a discount. Big shout out to him as well as the Manager Joe and Specialist Freddy (with a y or "ie" not too sure lol) for also checking the brake work that other technicians did to my vehicle out in Plano to make sure I was safe to drive, as they were making some unusual noises. They went above and beyond to make sure I had peace of mind & for that I'm forever grateful. I haven't had any oil spills and made it back from Louisiana in one piece, so I personally wouldn't mind recommending them to others. read more

I paid $154 for what was advertised as a full Premier/Signature oil change. According to Jiffy Lube's own site, that means checking and topping off fluids, inspecting wiper blades, exterior lights, serpentine belts, coolant level, air filter, tire pressure, and resetting oil-change reminders. I sat in the car the entire time and can say with 100% certainty none of those checks were done. Two days later, my car overheated to the point the warning light came on and the fan kept running after shutdown. That kind of overheating can destroy an engine. When I took it to another mechanic, they found air trapped in the cooling system and had to do a coolant flush and bleed (about $200) just to make the car safe to drive again. When I called, the manager brushed it off with "sorry for your inconvenience." This was not an inconvenience, it was a safety issue that could have cost me a motor. My husband questioned the $154. price, he was told for 7 quarts of oil. My car only takes 5 quarts. Where did the other 2 quarts go? . Posting this so others are aware of the level of service at this location. read more

Jiffy Lube - Invoice - Oil Change Stations Near Me - Forney, Texas

Two different vehicles, same issue pattern. After an oil change, the oil filter access cover on my Kia Sportage's underbody was missing--not proven, but I've only used this particular service location. On my Hyundai Tucson, the underbody cover was repeatedly peeled back to access the drain plug instead of being properly removed. Over time, it came loose, dragged on the ground while driving, and eventually broke off. I'll be changing my own oil from now on. I'm done paying $100 for oil changes when oil and a filter are on sale at AutoZone for under $33. read more

Will never go there again! Went to get my brakes done and they had my car for 4 days and no one could tell Me what was happening! It was a mess and I did get a refund after I Contacted corporate!! read more

I have used this location for oil changes and state inspection. Their staff is friendly and knowledgeable. My wait was not too long. Their location makes it easy stop by while running errands. Check them out! read more

I have been here 4 times and have always received excellent service. Workers are always friendly. Last time I was able to stay in my car while they changed the oil. Never waited longer than I would have expected to wait. Will always return. read more

I go here only because it's close to where I live, other than that, their wait time is forever. Even on a weekday morning. Then they have a horrible system. Wrote my name on the wait list only to be slashed off when I haven't been helped yet. Had to bring it to their attention. So a tip when going here, always check if they are tracking you, that way you're not just waiting for nothing. read more

The service is horrible!!! It takes them 3.5 hours to do an oil change and tire rotation. The whole team is pushing stuff off and nothing gets done. Can I rate them a zero? I might as well close the store with them. Afternoon team needs to be better. read more

We went here to get a car inspection required for the state. The wait can be very long especially if you go on a weekend at around 10am. When we came there was around 12 cars ahead of us and Cindy said it will be a 1 hour and 45 minute wait. We ended up waiting for 2 hours, so 15 minute more wait which is not too off. They only have 1 inspection station too. They do have wifi and had to use it since my signal was not good there, but it was slow. But my wife ended up going to Walmart and there is a lot of places to eat which is nice. Each inspection does take around 20 minutes. When the car is finished you have to fill out your information and you get a receipt about the inspection. The cost is around $26 dollars for smog and regular inspection. read more

The team at JiffyLube#785 are my guys, my car is watched out for! Alberto, Marquis, Landry, Michael, Tim & William all work together like the fishguys at Pike's Mkt Seattle, very in sync all efficient AND kind! Recommending them absolutely read more

This place is like the DMV. Expect to wait a while. Lol if they had take 5 oil change around here I'd be there sadly is Jiffy Lube so it's more like take an hour . Bring food or a drink and some games on your phone to pass the time. Heck you can even watch a short film. read more

1/21/25: would give zero stars if I could I went in was told the inspection lady was at lunch. I sat and waited, she walk in she had attitude as soon as she walked in. You could see it in the body language and her face. Said, keys and insurance...... not hi hello or anything pleasant. Gave her my keys and she asked to see my insurance. I showed it and she said it's expired I need a new one. I said can you start and I will download a new one which would take a min or so. She said no, and literally walked back out the door after sliding my keys on the counter. In walks another customer that needs an inspection ...... she was looking for it. I walked up to the counter showed her the date. On my screen and set my keys down. She twisted off and said "I'm sorry let me go ahead and get this done" snatched the keys and stormed out. I said hold on just give me my keys back. She said I "threw" my keys at her which is the furthest from the truth. I left. A min or so came back in to ask what her name was she proceeded to tel me "she ain't gotta give me her name". Then proceeded to involve the other customers in there in the discussion. Which first is unprofessional, but several of them weren't in there and the one that was probably wasn't paying attention to her attitude and her eye roll when she walked off from me the first time. Then when I said what do they have to do with it she raised her voice and said I'm tired of people yelling at me. I said, ma'am I didn't yell, she raised her voice and said yes you did. The manager told her to calm down. He called the manager and she still was running her mouth in the background. Finally he told me to "get out of his store". I will never ever ever set foot in that store again. read more

Chris & Myles are an awesome duo, collectively they both were tremendous in getting my vehicle serviced & myself cashed out, in a matter of minutes, all with a waiting room full of customers. I wont go anywhere else for an oil change, these men have made this my spot to come to, due to their efficiency & sense of welcomeness. read more

Do they perform services or not cause I always get an excuse on why a service can't be done.

I brought my own oil and filter and they still charged me $56.00 to change my oil. I called Kwik Kar in Forney afterwards and they would charge $45.00. I then had my air filter changed on my Infinity QX80 and they charged me $56.00 for that too. I asked Kwik Kar how much they would charge for the filter and they told me $24.00. They also had a $6.00 charge to cover "Non-Itemized Supplies"? What supplies did they use? A rag to wipe off their hands? I spent $117.00 to have my oil changed with my own oil and oil filter and paid 3X too much for my air filter that I could have gotten elsewhere. It was $19.00 on Amazon. I would have saved $49.00 going to Kwik Kar. I will never go to Jiffy Lube ever again. Absolute Rip off! read more

They charged me for a full synthetic oil change. I asked Ronald why i got synthetic and he said he just assumed because i didn't tell anyone what i wanted then he told the manager that i told him i wanted synthetic. So basically he called me a liar. read more

Oil change. Depends on how busy they are. If you are willing to wait an extended period of time it's okay. If you're in a hurry you best go somewhere else. They do give good service. And are reasonable in their prices. Anyone who does this kind of work is to be commended. They work in the Texas heat and in all sorts of inclement weather conditions. read more

Wait time is ALWAYS long in this place , you check in and kinda hope they acknowledge it or at least you know about a wait time or something . But yeahh if you're coming here be prepared to wait A WHILE , hate coming here , only reason I do is cause it's close to where I live read more

The five stars is for their kind and courteous service. Ronald is calm and courteous to each and every customer that I've seen come in their shop while I myself waited for service. Yes service can seem slow and daunting, but they get lots of people needing not only oil changes, but also State Inspections as well. I've seen people who have been waiting 1-2 hours and have become irate with the workers over how long they have been waiting. These employees are working hard to get to every customer as fast as they can so if you are pressed for time, don't complain because you have been forewarned, you will be waiting for a good hour or more on most services. They are very thorough and I appreciate that. read more

Great experience at this location. Very friendly and educated staff. Great value for the money. They performed my oil change very quickly. I was very satisfied with my experience. I'll be going back. read more

Received as a walk in ang managed by a professional diagnostic staff. Excellent experience and highly recommend!

Super slow service on state inspections here. Oil changes and other services are fast but the inspection guy is really slow. It took almost 2.5 hours to get it done and there were only 4 people in front of me. They need another crew member or another machine or both. read more

Jiffy Lube is not jiffy. I have been waiting for 2 hours with only 2 cars in front of me. I can do an oil change at home in 20 minutes. This is ridiculous. They are with out a doubt the SLOWEST mechanics I have ever seen. Will never be back again. Don't recommend this Forney Jiffy Lube. I would have left but there are 2 behind me. Ugh!!!!! read more

Jiffy Lube - Oil Change Stations Near Me - Forney, Texas

Not a good experience, especially for such a simple task: 4 new tires. They never called to let me know the car was done. It took half the day. I called them, they said it was ready, and to go pick it up. I get to their location, they ignore me, and ask me to sit. 30 minutes later I demand to pay. TPMS light was on. Hubcap was bent. Horrible experience. read more

Jiffy Lube - Oil Change Stations Near Me - Forney, Texas

Lesson learned, new to the area and decided to take our newer car in for an oil change instead of having to drive out to Arlington. Was approached by a nice gentleman and let him know I just needed a regular oil change he said no problem. I went inside and waited others were checking out and you could hear their totals and I was thinking good reasonable prices. The gentlemen checking everyone out yells who drives "insert car type" I step up to the desk and get surprised with oh your total is $105! The work was already done the guy had already made other comments about other customers so I just paid and as soon as I got in the car I called my husband and he was shocked. I don't know if they assumed because it's a newer car to just charge me for the most expensive oil change service. A heads up and going over all the options would have been nice considering I asked for just a basic oil change. I shouted my husband the invoice and even that makes no sense. $99.99 for platinum service at 5@ 10.99 per qt then 5 for filter how does that = $100. read more

The manager and staff were knowledgeable and helpful. They helped me understand about maintenance of my car and saved me money. Highly recommend this business . read more

I would give this place a ZERO stars if I could. Please avoid this jiffy lube at all cost! I totally got rip-off! Your better off going to Walmart for a oil change and tire rotation. They try to up-sell you from the moment you walk into the doors! I refuse all services and the sell person. I'm just here for a oil change! He refused to take the word "NO". I have a 2019 Toyota, do you really think my vehicle has that much maintenance problems! This is was a never again experience and I end up buying double the prices! All the good reviews, must be from friends and family of the employees Thank you again for a high bill!!!!! read more

This place has no manager and it shows. Do not communicate with each other and with no direction there were 4 of us who waited over 2 hours to get an oil change. There are other places in Forney who can get the job done for less and faster. I strongly recommend you take your business elsewhere. read more

Great experience at this jiffy lube. One of the only locations I have visited that is actually "jiffy"! They got done super quickly and had great rapport and customer service skills. They didn't try to upsell unnecessary products. I will bring my car back to this location. read more

Took my car here recently, this is the worst Jiffy Lube I have ever been to. My tire pressure wasn't checked and my windshield washer fluid wasn't topped off. I have to wonder if my oil was even really changed. I won't be coming back. There are 2 individuals that work here and they were actually working. One individual was texting on his cell phone, I actually think he had his air pods in his ears and was talking on the phone. Maybe if he hadn't been on the phone he would've been paying attention to the care of my car. Do better Jiffy Lube read more

I will never ever go here again. I waited 2 hours to get my car inspection, which I didn't even get cause I left. the lady who sat next to me was 75years old and waited 3 hours for hers, when I asked the guy when her car was going to be up because she had been waiting 3 hours he completely ignored me. so I told him that she had been waiting 3 hours and her name was already crossed out on the inspection list and all he said was that they hadn't gotten to it yet and that the paper didn't matter (well then why have it out) anyway so me and another lady left. and as I was walking to me car the man threw his water bottle at the ground next to me and my car, while it was still full and out of anger. if youre mad at me for leaving because of your attitude then don't throw a water bottle at me. I'm never going back he deserves to be fired!! read more

A lame "ventbook" story you should probably scroll past. So in August of 2015, my original 2011 Silverado Battery went bad. I went to a Jiffy Lube in Forney to have it replaced, and the guy there sold me on this amazing "5 Year Battery" that was "guaranteed to work for at least 5 years or you get a free one!". Now I know that I drive my truck a lot and there was probably no way this battery would last 5 years, so this seemed like an extra good deal to me, and I purchased. I made sure to keep the certificate and paperwork in case there was an issue. Three years later, the battery has gone bad and needs to be replaced. Rather than spend $150, I knew I had that warranty, so I drove back to the exact location I had purchased, asked for a new battery and then presented the certificate which claims a "Full Replacement Warranty". The man begins shaking his head. "Nope. No way. Been more than 2 years. We're not with those guys anymore. We only do interstate batteries now." I'm a little shocked. I insisted that the employee had assured me that if I had any issue with my battery in the next 5 years that I could come back and they would take care of it. He said to me "Well you will need to call FVP maybe they will issue you a check or something." A check or something. I need a new battery, so I'll buy another one. But this is another reminder of why the public are always so skeptical about sensational claims and amazing offers. How can a company honor a lifetime warranty if it no longer exists? What do you do when a manufacturer no longer has business with your service provider? What kind of guarantee does a guarantee have? I'll contact the FVP guys and we will see if I get my "check in the mail" but I'm not expecting anything at this point. read more

This is the worst Jiffy Lube I ever seen. The guy running the place I believe his name is Coreth is crazy. I walk in for an inspection on my car after almost 2.5 hours I approached him to know how long I still have to wait to get my inspection done, he told to leave. He doesn't know how to run a business and plus his customer care is ridiculous. Not a great experience at all. I wouldn't recommend this to anyone. Save your time and go somewhere else. read more

Took my truck to get an inspection. Took almost 2 hours for the guy to come back and tell me it failed because the obd2 wouldn't read. Took it home and I was missing a 15a fuse. I work on my vehicles. I am a heavy truck mechanic. I NEVER remove a fuse without replacing it. How was the only fuse that would cause a failure to go missing? I can't prove it was removed there but I have a suspicion it was and it may have something to do with my California plates. Not going back I'll drive somewhere. Took my truck to get an inspection. Took almost 2 hours for the guy to come back and tell me it failed because the obd2 wouldn't read. Took it home and I was missing a 15a fuse. I work on my vehicles. I am a heavy truck mechanic. I NEVER remove a fuse without replacing it. How was the only fuse that would cause a failure to go missing? I can't prove it was removed there but I have a suspicion it was and it may have something to do with my California plates. Not going back I'll drive somewhere. read more

This place is entertaining, heard a manager tell a employee he did not care what he did, this is why the simple check list was followed and completed with my full service OLF. Also another assitant manager had to be held back from fighting with another employee. Such a great place to go. read more

Fast friendly service. My tires were low on air- they checked for leaks, and filled all 4 tires quickly and with a smile. I will definitely be back. read more

They tried to have me replace my brake pads for 250. I thought it was strange because i had it done a few months back. So i took it to the dealership and they said my brakes werealmost at 100%. Terrible lying theves read more

Place takes forever to do a simple oil change and lost one of my lug nuts to my tire do not recommend