BEWARE!!! OVERTORKED MY DRAIN PLUG ON MY OIL PAN AND REFUSED TO TAKE RESPONSIBILITY!!! Had been…read moregoing to this franchise for over 2+ years. I spoke with the Franchise manager and they spoke with the Owners and no reasonable resolve could be reached. This is an independently owned branch so Head office at The Great Canadian Oil Change can not assist with this matter. So the Automated reply from the owner is VOID as I did this before i posted this review.

I like these guys, the last review by 'gail' is not exactly fair, if your looking for "friends" try…read morean online lonely hearts website, haha..!!! I called these guys out of the blue to help my disabled elderly brother get an e-test and the manager Phil was very polite & professional. I think I'll stop by & thank him with a case of beer or a box of donuts... I have a feeling that 'gail' may not exactly be "miss congeniality" herself either... : D "It takes two to tango".

Last time I went here they tried to tell me i needed to change the differential fluid on my Pontiac…read moreg5. Differential fluid is for 4 wheel drive cars. Mine is 2 wheel drive. NICE TRY! In the same visit they told me that my tow lights above the license plate were burnt out. I said I would do it myself. When I later went to look the light still worked... AND THERE IS ONLY ONE BULB! In a much later visit to try to let them redeem themselves I let them flush my transmission fluid. They over torqued the bolts on the pan and destroyed it. I didn't notice it was peeking til a year later and they said it wasn't under warranty. But they assured me the person that was at fault no longer worked for the company. As if that made it better. AVOID THESE SCAMMERS AT ALL COST!!! I do my own oils changes now.

I agree with other reviewers in that they try very hard to upsell you. I don't trust that they even…read morereally put synthetic in when I ask for it. I asked them how much an oil change was if I supply the oil and they told me $47.95. Yes they sound like criminals.

Rip off! Do not take yoir vehicle there. Was up chatted 90% for a part that was defective and a…read moreyear later they had to replace which they covered the part but I had to pay labor. They try to sell you things you don't need. They actually treat women horribly. Have an interview with CTV news on March 30th to expose them. Hoping to help others to never be ripped off from them again.

Took my car in for an oil change and cabin filter change. They did both with a laughter as my cabin…read morefilter was filled with nuts. I will apologize to the squirrel or chipmunk. Good service, good crew. I appreciate the new owner for putting this location back on the map.

I pulled in to get gas and inquired about an oil pan leak. They asked me to come back today and…read moretook me in right away. Owner came out and explained the job to do the oil pan would be substantial and it's not needed. Not needed ... said the car is very old and in rough shape but all it needed really was a good tightening up of nuts and bolts and an oil change and he'd do that right away. So, I'm sitting here having saved a lot of money and feeling quite happy with excellent service. For a woman, on her own ... this means a lot. Friendly, informative and HONEST. Five stars!!!

From the owner: Visit the Rose Service Centre in Brantford all your automotive repair needs. Our experienced…read moretechnicians work on all makes and models of cars and trucks, providing the services you need to get back on the road again quickly and affordably. From tune-ups to oil changes to brake service you can depend on us for top-quality bumper-to-bumper repairs and maintenance. Come in or call us for more information.

BEWARE!!! OVERTORKED MY DRAIN PLUG ON MY OIL PAN AND REFUSED TO TAKE RESPONSIBILITY!!! Had been…read moregoing to this franchise for over 2+ years. I spoke with the Franchise manager who spoke with the Owners and no reasonable resolve could be reached offered minimal compensation. This is an independently owned branch so Head office at The Great Canadian Oil Change can not assist with this matter. UPDATE Screwed up my oil plug, had to get it repaired by Browns Auto in Brantford who shared they get 5-6 damaged plugs from these types of businesses. DO NOT go to either one in West Brant or King George Rd, owned by the same people and ran the same way, DO NOT CARE ABOUT CUSTOMERS - ONLY ABOUT THEIR BOTTOM LINE

From the owner: Great Canadian Oil Change is proud to boast more than 100 locations nationwide and growing. We're…read moreeven prouder to be the local service centre in your neighbourhood and part of the community. No matter what you and your vehicle need, we'll take a look at it. Come and see us for fast and friendly service--most of which can be performed without leaving your car! Every oil change at Great Canadian Oil Change comes with the superior protection of Valvoline's trusted products. Additionally, every full-service oil change comes with a brand new premium Valvoline oil filter, lubrication for your vehicle's chassis components, and a multi-point visual inspection.

Super friendly staff/team great service and price overall great experience would recommend.read more

From the owner: Take 5 is your go-to for fast and simple oil changes in Brantford- we get you back on the road fast…read moreso you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more, all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Remember, at Take 5, we're faster than you think.

Very great service! Awesome work for a very reasonable price and always my first choice for exhaust…read morework.

After i took my car there. it came back worse my reeks do not work I had to get it fixed again and…read moreit is way too expensive there it smells so bad too it smells like gas and tires their service was terrible just because I was a girl they said do you know anything about cars and I was like yeah do not recommend this place do not go to OK see I was unless you're looking for a terrible experience and you want your car to look terrible

Stopped by here on a road trip to get my van's door handle replaced after emailing then speaking to…read morethem on the phone. Both the man and the woman at the service counter were very friendly and helpful, and Toby the mechanic did a great job. The price was quite reasonable and I'm very happy to have gotten it fixed right away - glad they had availability, which had been hard to find. Thanks Dunsdon Auto!

I was able to book having my tires changed over to winters and, when I got into my car to drive…read moreaway, there was a bottle of water waiting for me in the cup holder as well as a "thank you" card sitting on my dashboard. I can't say that I've ever gotten this kind of service as well. Also, there were free face masks available in the waiting area that were cloth rather than the disposable one. Thanks for taking these extra steps Alan

From the owner: Genuine Tire and Auto is a community-focused automotive business operating out of Brantford,…read moreOntario with a strong focus on supporting the need for honest and reliable automotive maintenance and repair. Our unique approach is achieved by providing service and support with friendly, highly-trained service technicians, in our clean, welcoming, and enjoyable facility.