I go regularly for my oil change. I am provided with a breakdown of services that could be offered…read moreat time of mileage and age of vehicle. Service is delivered in a professional and timely manner. Very impressed with the quality of service.

$120 for an Oil change, unless you wanna get ripped off then go here. They charge you with "Their…read moretime", "Inspection" and other bullshit i didn't ask for. I simply said "Oil Change" and then the proceeded to charge me with bunch of bullshit it's unreal. Fuck this scammy ass shop.

UPDATE: Nothing bad to say just, cannot get over how above and beyond this shop will go for you…read more Took my truck in for an oil change yesterday and they took amazing car of me. The mechanic, Shane, was incredibly thorough and the fact that I know I can trust that the things they tell me I need are actually needed instead of just trying to make a buck off me is the best part. They will also give me a heads up of things I need in the future so I can financially plan for it. Even the car cleaner is wonderful. He went above and beyond and cleaned the inside of my passenger window because soil oil spray has gotten into the window well and I hadn't had a chance to clean it yet. I've been taking my 2019 Suburban and my previous 2009 Silverado to Stop N Go for probably more than 10 years. Shane, Matt and Todd always make sure they take the best care of me. I recently moved 2+ hours away but still take my Suburban to them for my regular maintenance because I trust their knowledge, skill and honesty the most that I couldn't imagine putting my truck in someone elses care. Thanks for always taking care of me and making sure I'm safe, as well as always making me feel like family rather than just a customer. It's comforting to not have to worry and be able to trust in a world full of worry and distrust!

I had a warning light for transmission service so when I Googled the warning it said transmission…read moreservice was required and a likely cause was a pressure sensor . I called Stop N Go to set up an appointment and was told the fee would be $140 and we would go from there . When they called back to tell us the status of their findings they also included other error codes that popped up when they plugged in the diagnostic tool . Long story short it would be over $1,000 including tax to address their findings and they offered no guarantee that this was the answer to the problem . I asked for a breakdown of their cost and I found the cost of the OEM sensor was inflated from $150 to $350 and of course another $180 labour to change it . Their cost to change the transmission fluid was $330 over the phone but $270 when I asked for the costs in print . The cost is $149 to flush and change the transmission fluid at Speedy . The $140 diagnostic fee went form $140 to $189 to tell me exactly what I learned on the internet before I brought it in . They also claimed it took them two hours of shop time to diagnose this as well . They had the car for a total of two hours from the time we dropped it off and I do not believe it was worked on for two hours . They did make a show to pull it down from the hoist when we came to pick it up . We gave the job to Speedy and they did the complete job with a new OEM pressure sensor the same day for $470 . So at the end of the day I saved over $600 with Speedy .Im also out $213.53 ($189 plus tax) to realize "Stop N Go" are a "No Go" . Beware , these guys tried to take advantage of us and I am sure they will do it to you too . The only good thing about this is I can warn you here .

James and the whole team were outstanding!!!! We landed at…read moretheir doorstep without an appointment when our car broke down unexpectedly in Hamilton at the beginning of a long road trip. They were patient and professional from the get go - helping me understand what was wrong with the car and taking us to rent a car (at a great deal!) while we determined what was to happen with the car. It's been a long time since I experienced such great customer service, especially in the automotive world. As an owner in a panic, and as a woman who doesn't know anything about cars, James and his team treated me with respect and kindness throughout the entire process. THANK YOU!

I almost wish I lived a little closer so that I could have these guys as my regular mechanic! Last…read moremonth, we bought a car from here at a very good price, which Rob then so kindly equipped with a great new set of winters. The car and tires got us all the way to BC from Ontario without a single issue despite snow, black ice and wind being thrown at us. The staff really went above and beyond with their patience when we were dealing with an insurance issue as well. I am so thankful. :)

Jim Walton was a pleasure to interact with. Very professional in his approach and never made…read moreunrealistic promises. The issue I had was a noise coming from the brakes when I first depressed the pedal. A full service on the brakes solved the issue and he also provided a summary of what was done and discussed including a video in the digital report online of an anomaly that was observed I'm very pleased with their thoroughness and the cost was around what was expected for a professional service

I'd taken my car here for years and loved it, then had a few bad experiences during the pandemic --…read moreleft my car for scheduled service that was not followed up on in a timely manner, follow-up work not done, no information given on repair timelines, etc. So since then I have taken my care to the dealership. I thought it might be the pandemic and it might be time to give them another chance. Boy do I regret it. I made an appointment weeks in advance for an early morning and put both online and with the lady on the phone that the a/c was not working -- the air blows but it doesn't get cold. Brought my car in on time. The person at the desk told me they couldn't say when it would be looked at as they "only have two a/c techs." Went for a local appointment and walked by Eccles 2 hours later -- my car was still in the same spot I left it. Went home, called four hours after I'd left my car there for an update as I hadn't heard anything. They hadn't looked at it yet and didn't know "where it is in the lineup." ??? Isn't the point of having a 9:30 appointment that it is in the 9:30 slot? Isn't that what anyone would expect for an appointment anywhere? Would anyone who works at Eccles be ok with this themselves -- dinner reservations, dentists, doctors, haircuts, anything? You show up at 9:30, hang around until 1:30, ask them when you'll be seen and they tell you they don't know where you are in the lineup? No. I told them in that case I would come pick up my car and take it to the dealership. Did so. Got there and got my keys and the lady said, "I'm sorry, I was hoping I could get it looked at today, but we only have two a/c techs." WHY ON EARTH ARE YOU OFFERING A SERVICE THAT YOU CAN'T DO? If you can't do it, don't make us go through the effort of time off work to bring it in only for you to hold the car hostage because you aren't actually able to fill the service that day. How long would it have been sitting in that lot, waiting just for someone to look at it and figure out what's wrong? Never again. Never ever ever taking a car of mine to Eccles ever again.

Timely, professional and good value for your money !!!…read more My family have been going there for 20 years !!!

Ken Hong and his team are always on top of their game…read more I've been bringing in our family cars for over 15 years and rarely have I been disappointed. That said, Ken always works for his customers satisfaction. I had found Ken and his team to be hard working, honest & trustworthy - a rarity in this business. If I need help with my car Ken makes time. Thank you guys for all the years of great service, you have no idea how much it's appreciated! Christian & Judy Burlington Ontario

Brought my 77 Camaro that I just purchases into Steve and the gang, and they were very thorough and…read morehad it appraised and a safety done on it. When I drove it away, it felt and handled great. Have some plans for the stance and some other interior changes and feel very confident in bringing it back to JNB. Thanks guys.

Place you can trust. I have been going to them for long than a decade n The reason it stick to them…read moreis that they will truly tell u wht is needed n have many times told me -"go home. your car is ok" and there is more, this trust comes nice big smile, patience abd understanding with my 100 questions ... love them

Wanted authorization ($375) just to diagnose problem with AC. Repair on top of this price…read more Ridiculous!!

They went above and beyond for me making sure my car was perfect. Seriously went out of there way…read moreand provided me with amazing service. I never write reviews but they deserved this one. Thank you Eric, Korey and the whole team. It is greatly appreciated!

They got us in really quickly. From the moment I walked in the door I felt welcomed. Everyone was…read moreso friendly. The service was fantastic and our van was ready for pick up only a couple hours later. Affordable prices. Highly recommend.

I called Mark's Auto service to see if they worked on classics, I spoke to Mark himself and…read morementioned that I had an oil leak, and that I was aware that these classics were noted for leaks, I stated that I was aware that the valve covers and oil pan were sweating, but did not know if the front crank seal was leaking or not. He set up an appointment for 9:30 on a Wed. morning, I was there right on time, not sure why he requested I bring it in that day as it sat there all day and they did not look at it until the following morning. Mark called me the next morning and asked if I would like to come down and see it while it was on the hoist. I went down and he told me exactly what I had already told him ( that the valve covers and oil pan had a very slow leak) he did tell me that the front crank seal was not leaking and said that I could drive it like that and bring it in later if I chose to have the gaskets replaced. I decided to wait until the fall. They presented me with a bill for 175.00 just to look at the vehicle, another 4.38 enviromental fee ( do not know how they came up with an enviromental fee to look at a vehicle) plus the tax which was grand total of 202.13 just to look at the vehicle in order to provide me with a quote to repair the leaks. I have several classics and have never in all of my life been charged to look at any of my vehicles to quote on a repair, I said to Mark that I could possibly understand a small charge to look at it but this was rediculous, his response was that is what it cost and he walked into another room leaving me with no alternative but to pay this rediculous bill. It is far less expensive to take your vehicle to a dealer than it is to this place, I will not be taking it back there to have the gaskets replaced and strongly suggest that if you require any repairs on your vehicle that you take your vehicle to another shop where you will be treated fairly !!!!