First time trying Jiffy Lube after years of getting services from the dealership and had a great experience. Techs were very friendly and customer service was A-1. Will be returning for service and thank you fellas!!!' E.C. read more

Great service, fast and friendly. This is the best jiffy lube i have been to. great staff, quick work, and overall excellent. Only thing i can suggest to improve on is to listen to the customer more. if the customer asks to leave certain things alone (i.e. cabin air filters) it is good to do so. overall, great work to the management and staff for running a great and quick jiffy lube. read more

First time at this Jiffy Lube location, Daniel helped me out with my Ford. I will say I was surprised on how friendly and attentive the crew here at Jiffy Lube is. They helped me out with my oil change and courtesy check. They got it done in a timely manner and professionally. Oil changes are a little expensive but I feel like that's pretty universal when it comes to corporate auto shops. But, I feel like it was worth it, plus they send out oil changes coupons every so often so it not as bad. Will be going to this location for my oil change needs going forward. Thanks Daniel and the crew at Jiffy Lube! read more

I always take my Toyota RAV4 hybrid to the dealer but I thought I'd take it here to get a "quick" oil change and tire rotation. Simple, right? Wrong. Took over an hour and they weren't able to do the rotation because of the bolts on my custom wheels (said they were stripped??). As I was finally driving out of the lot I realize the tire light was still on (ugh), so I brought it rights back thinking it was a quick fix. Wrong again. The guy, though super nice, didn't know how to handle it and at this point I was scared they would mess something up. Will always take my car to the Vallejo Toyota dealer from now on; I just hope they remembered to tighten the oil cap. read more

I visited Jiffy Lube on 11/21/25 to get a quick oil change before my Smog test. The service was fast, and the experience was pleasant. I recommend this store. read more

Guest services very helpful very knowledgeable. I would recommend anyone coming ask for Andrew, Vinny & Nathan! Check out was seamless! Informative Andrew lol! This team Takes care of your vehicle! read more

Dealerships waste a whole half day for regular servicing. These guys do it in a half hour or less.

I found my oil change spot! Daniel and team got me all the way together. They were prompt and professional which I appreciated - especially because past experiences feels a little scammy. Daniel made great recommendations for things he and the team could solve for me on the spot without it costing an arm and a leg. He didn't try to upsell me unnecessarily and only made great recommendations to improve the health of my car. Thank you for the professionalism and commitment to providing a great experience. read more

I have been coming to this location for 3 years and have had the best experience with the staff here. Danny is an amazing technician and always has the best attitude and is an honest guy. I highly recommended coming here because they are quick, efficient, and just always have you leaving with a smile on your face. Shoutout to all these hardworking gentleman over here at the Benicia location!! read more

Charged $10.00/qt for 14 qts of oil. Capacity is 10 qts including filter. Technician missed 4 grease fittings on chassis, 3 on drive line which he said he couldn't find (I found them easily) and upper left ball joint which had grease all over the top of the fitting but not in it. Chassis shown as sealed when there are 11 grease fittings. Transfer case checked on receipt as "checked". Tech said he could not remove bolt in case so how could it be checked? He said he could not perform check. Did not clean windshield. DId not check transmission fluid level. Tech named Brian did nothing work related. Just stood around and BS'd with customers. Total time in bay, 1 hour 6 minutes. Extremely negative experience. Will never use this facility again. Don't waste your time or your money here. read more

Arrived at this Jiffy Lube location for an oil change at 4pm. Sat in the car, waited 25 minutes until someone checked us in. The guy in charge of intake took 10 minutes to type in details onto his iPad; basic questions , name, address, email, service type, etc. Waited another 25 minutes until prompted to go up the ramp. 1 hr passed, and another 45 minutes to complete oil change. I usually go to another place to get my oil change but I found this place to be more convenient d/t location , fast service oil change they claim ? Paid over $100.00 for an oil change , the lack of customer service , slow paced workers makes this place not worth over $100.00! read more

Never had a problem with my Lexus to Icame here. Leak under the hood the next day and when I returned, of course they woukd not look at it. Do not go here, typical cash grab spot. read more

The guys who work at this place are excellent. I always come here for my regular oil changes...each time, the service is quick, professional, and thorough. I love the yelp check in deals. I also appreciate that no appointment is needed, and there is never a long drawn out wait. I even stopped by on my way home from work to get a standard oil change...when I pulled up to the oil change area I saw a sign with new hours posted. They were scheduled to close in 5 minutes! I had no idea that they changed the closing time :( Regardless, the guys were eager to help and assisted me. I was really grateful for that! This location has been very kind to me. Even though Jiffy Lube is a corporate chain, this one sets the bar high for customer service. Thank you! read more

We had to get a bulb replaced on a turn signal, so we went back to this Jiffy Lube as they had done this for us before. The place had been good before - quick and efficient - but yesterday they went above and beyond and hit it out of the park! Not content to just replace the bulb, they also check those for all of our Toyota's signal lights. They found a couple more that were out but had to order in for the bulbs as we have an older car. That took a while, and they weren't able to resolve the issue with the reverse signal lights. They were very apologetic, but that is an electrical issue they can't help with. So they didn't charge us and wrote the work off to warranty. All the time, they were friendly and professional and did everything they could to keep us posted on what was going on. BEST SERVICE EVER! read more

Trying to understand what just happened. I sat for about 25 minutes in line this morning to check my vehicle in for an oil change along with about eight other vehicles. As we were waiting, we got to watch two gentlemen doing the most incredibly thorough, vacuuming, and Windex job, I have literally ever seen, while they ignored all the customers waiting, ready to drop off. It's really difficult for me to understand this business practice of making a whole fleet of customers wait for checking in without any sort of communication or indication as to when they would be served while somebody windexed one car in the bay for 25 minutes. Does Jiffy Lube even detail vehicles? I don't think my windows have ever been cleaned in previous visits. I had enough time to check my email, read all through my Instagram messages, get irritated, ask how long this was going to take, and then to call a different mechanic and make an appointment for tomorrow to get my vehicle needs met. It almost seemed like thrse guys were getting off on making everybody wait. Just sayin. read more

I would give zero stars if I could. Avoid this place. I will attach a picture of my receipt to show how terrible this place is. Not only did the supervisor Daniel promise to give me and my family free oil change from now on after showing him that there was a middle finger drawn on my receipt, but when my oil change was due again, they did not honor the free oil changes. I called for the regional manager and he did absolutely nothing for me. This place is racist, sexist and should be shutdown for business. After what the world is going through, this place has time to draw a middle finger on my receipt and think its ok. Place is horrible and would never go to a jiffy lube and advise everyone to just take your car to get serviced elsewhere. Reply to comment from Maddie: I had to argue and complain about the free oil changes offered by Daniel the supervisor before you guys even gave 1 free courtesy oil change the day I came in. It's wrong for you to offer free oil changes after receiving such a disturbing receipt and the go back on your promises. I dont care about the free oil changes, I would rather take my car to an honest business than bring it back to this place. For you to justify the receipt and still carry on is poor on jiffy lube. Shame on you to even cross my review and try to justify your terrible business. The receipt says it all about this business. Who would take their car to this place after seeing my receipt? I stand by my review and would advise people to stay clear from this place!!! read more

Jiffy Lube - this picture with the middle finger on my receipt should tell you all to stay away from this place!! - Auto Repair Near Me - Benicia, California

I'm 8 months pregnant and left my car light on which killed my battery while I was in a near by store. I called AAA Roadside service for a jump but after an hour of waiting and being told they are still running behind plus needing to desperately use the bathroom I walked over to the jiffy lube to ask to use their restroom they not only allowed me to use their bathroom but also jumped my car and were so kind about the entire situation. I am truly grateful for all the help your team offered me. Thank you so much! read more

Awesome service and great value! Thank you to Mark, Ryan, Nicholas and Piero. Mark immediately greeted me and explained the process and recommendations. Thank you again! read more

Toyota in Fairfield California to service my vehicle however my warranty has ended so I decided to come to Jiffy Lube in Benicia. I was able to stay in my car the whole time all of their workers went above and beyond and were so kind. I even use two coupons so it was a really great deal. I'm definitely going to come back. read more

Rude and disrespectful. Clerk complain openly to employees saying , "what's with this guy, we JUST opened and he's here!" Because I had arrived 15 minutes early to beat the lines. Then I have to argue with him that I don't want a tire rotation! And he catches an attitude! What kind of business is this? read more

Mark is fantastic!! Definitely needs a raise!!! He knew what he was doing and even explained everything with detail to help me understand what my car needed. Thanks again mark!! read more

Where do I start. First, I was told "we don't service foreign cars", I have an 2017 Alfa Romeo Giulia with the 2.0 motor that was there previously. After that interaction, took about an hour to do the oil change. They came in and said "we can't reset your service reminder". Ok, I know that does take an OBD2 reader to reset. What wasn't reset was the "change oil now" notification. This was after someone said "we looked at YouTube videos to see what to do." Seriously, YouTube videos?? Just unbelievable that they had to use a YouTube video. It still has the "Expired Service" and "Change Oil Now". Do I leave it that way until my next oil change? When is my next oil change since the sensor wasn't reset? And, do I drive it 5,000 miles knowing that eventually it will cause an issue? read more

Shilen and Daniel were awesome. I love coming here. Their customer service is great. Besides checking my oil they were able to do a diagnostic test due to car having issue while driving to the station. read more

Not cheap but great service. They helped me fix a blinker that needed a lightbulb extracted and only charged me for the bulb. Highly recommend. read more

Service was very slow. I waited 45 minutes in the car line to be seen. No one said anything to me to check me in for over 40 minutes. Some employees were also goofing off, playing on their phone, and possibly vaping/smoking while others worked. Percy was very nice and friendly, but the overall experience was poor. I wouldn't recommend this Jiffy Lube if you could choose another one. read more

Great work here it gets real busy sometimes so I'd always call ahead of time just to ask what the wait time is looking like. Haven't had any issues with this place all the workers are super nice a good amount of food spots around this place so get a bite to eat while you wait read more

Great service and popular. The only place I go! Service is always on point. Best to come a few min before they open as it gets busy here.

The young clerk couldn't be bothered to answer any questions. Had an attitude and it was obvious he didn't want to work and hates his job or just doesn't like getting revenue for his company. No way I was gonna trust this guy to be under my car. I picked this spot because of their Yelp rating but there's a million oil change shops, so I just turned around and walked out. Hopefully this helps others like myself who value customer service and consider Yelp ratings when looking for any place to give your money to. read more

I would give this place no stars if I could. They take advantage of people who don't know anything about cars. They charged me for tire rotations they never performed. They also did this to my grandparents. I paid around $80-$100 for my visits and found out I could have gotten an oil change and tire rotation for $60 elsewhere. read more

I'd give more than 5 stars if I could. Went for what we thought was a simple turn indicator change, but the thoroughness and courtesy were off the charts. Amazing team of people working together. Updated us every step of the way. 5-Stars read more

Nathan was very polite, pleasant and professional. As a woman who knows nothing about my car he patiently took time to explain the service and why I needed to correct an issue with a part in a Friendly manner Thank you. Happy customer. Jackie read more

When I need to get an oil change I always go to Jiffy Lube in Benicia. They have been my go to for oil changes for over 5 years.

Jiffy Lube changed oil 2 weeks ago. I noticed oil spots in my garage which happened after oil change. I brought it back yesterday and informed them. They took a look and determined root cause and fixed it. I checked this morning and confirmed no more oil leak. They replaced oil plug gasket and oil drain plug while topping off oil. All at no cost. Job well done Jiffy Lube Team! read more

Staff was very kind, courteous, and professional! Everyone was mindful of social distancing and was taking safety measures by wearing masks - even on a 90° day! My car was done very quickly and they promptly called to inform me. Paying and grabbing my keys was a breeze. Especially in times like these, it's important to spread kindness - and everyone at the Columbus Dr location was friendly and helpful. read more

My trip to JiffyLube was amazing. What a great team of guys -friendly, informative and kind. I was greeted by a nice young man who gave me an estimated (spot on) wait time. I was able to stay in my car while the services were completed by a sweet young man (with a long ponytail). He checked the turn signals, headlights etc and even checked the tire pressures.. Hopefully you're lucky enough to get the same group of guys I did!! Thank you for a wonderful start to my day!! read more

This location is awesome! They are thorough and efficient, professional and friendly. Great service! I will definitely be back!

These are my go-to oil changers in my area. They always take great care of me. Fast and efficient! Friendly staff and management! Never had an issue after several visits. 5-star! read more

I had a bad experience with service at another place in Vallejo. Me, a female, senior...go figure! I came here & Mark is just always soooo kind, so helpful and does his best to help and. he did today! He figured out why my sensor lights were on and topped off my oil, etc with a smile. These guys are super and I'm their loyal customer for oil changes and other repairs. Thanks Mark & Jiffy Lube!!! read more

Service was not as advertised. They didn't rotate tires. The just moved dirt around on windows didn't clean them. I won't go back. Price was to much. read more

70 dollar oil change - let that sink in... I double checked the receipt to make sure they weren't offering some sorta "happy ending" oil change. And did they reset my oil light? NOPE Did they re-fill my washer fluid, something they TOLD ME they did? NOPE I am honestly starting to wonder if they ever actually changed my oil, or just robbed me out of 70 bucks and sent me on my way. read more