Always the very best. My truck was ready as promised and two months after picking it up, it's…read moreperfect. If you have a classic or a brand new vehicle, you can trust Mike to do it right.

Very friendly and engaging interaction. To me, this is how business should be conducted, honest…read moreopen communication. They know what they are doing, and charge fair prices for quality service.

They explained up front what was needed, how long it would take and how much it would cost. My…read morequestions were answered and there were no surprises. There is a comfortable waiting area and the staff is great. This was my first visit, but I will be taking my cars here from now on

Service was excellent, needed AC fixed, scheduled it within a week, took it in in the morning, was…read moreable to pick up after work. Amazing service, honest, and kind. Other shops were charging 1.5x the amount, which was ridiculous to me. Beacon was upfront, honest, and quick getting back to my inquiry, even though they were busy. Highly recommend.

ad transmission rebuilt - mechanic called me to see if clutch was going to be replace as well? i…read moreasked him what he thought 'it should be good, i don't think it needs to be replaced' i was still in shock over price estimate ,which ended up being incorrect. picked up car drove it back and forth to work had problems shifting gears. i took car back the next day, did not want to break forks in transmission again, they ended up having to replace clutch throw out bearing etc. and charged me another $340 in labor to remove transmission and replace clutch assy. ultimately it was my decision to not have clutch replaced in the first place, but you would think they would cut me a break on labor right? nope! do yourself a favor and go elsewhere. i forgot to mention i had car towed in april 2 and justy got car back may 12. i hope you have another car to drive while they work on it

Very professional outfit. Alignment on car was done for a very reasonable price and the time frame…read morework was done was perfect. Hassle free! Charles P

I've taken about a year to ponder over leaving a review or not…read more Me as a person: Naive, trusting, mid-20's, knowing nothing about cars. Issue: My 2014 Kia refuses to drive over 45 miles per hour. Jiffy Lube: "We cannot work on a car that has the engine light flashing" I coast down the hill to a place that has "Christian" in the title. Naive, naive, naive. The place is willing to look at my car that day. Wonderful. It's the morning. They'll let me know when they're done. I walk all over Evans since it's a lovely day. They have my car past 5:00. So it's been... 6-7 hours. Luckily I didn't have work. Finally I wait in the building so I don't get locked out past closing time. Eventually, I'm told "You're going to need an entirely new engine. Your car isn't safe to drive." I'm shaken. I had just bought the car less than 3 months ago. I ask if they know any tow truck services they trust so I can take my car home, as I was a pharmacy technician at the time and flat broke. I had spent that March through August walking everywhere I needed, so I just accepted my fate of walking everywhere once more until I could figure out how to save for a multi-thousand dollar fix. The person at the front desk then says "Oh, it's not serious enough that you need a tow." My inner dialogue went "Hm.. but you just said my engine needs to be replaced. My car isn't safe to drive... why WOULDNT I need a tow truck?" So I pay the $91 diagnostic fee on my credit card, a bit dumbfounded that $100, which was the equivalent to working 6 hours overtime at my full time job to afford the service, fixed nothing. My engine is to give out at any second, but I'm okay to drive home? Quite embarrassed, I called my veteran friend who came over that afternoon, ran a test on his diagnostic machine, and asked if I hit a bump recently. I did. He told me I had activated some sort of knock sensor when I did that, which then activated a safety mechanism, which was why my car wouldn't go over 45. He cleared the code on his device, and my car was magically fixed :) A year later, my car is still running great. No further issues. So I recommend avoiding this place. My friend fixed the issue in five minutes for the price of a thank you coffee while this establishment took an entire business day to attempt to scam me into buying a whole new engine without clearing the code to allow me to safely drive home until I could afford their "fix." Anyone who knows the driving culture in Augusta would understand that driving under 45 is dangerous business around all the irritated, impatient car-owners in this city. I don't appreciate anyone who uses scare tactics to uneducated, trusting people. It's embarrassing to be treated as if I'm stupid when in reality, I never had a father to show me how to run simple tests on my car to try and resolve issues myself. Rather shameful to lure people in with Christian decor when taking advantage of people in my opinion, but that's just my thoughts.

Ambience. A Service. A…read moreDiagnostic. A Price. A I needed to find a local mechanic shop for my j30 1993 infiniti. I took my car in at 12:00 and was DONE by 5;30! Find out its truly a Onr stop shop to care for your Car!!! They called me to diagnose and give cost. Before doing any work! Lota of friends and a personal mechanic referred me to use Butler! Well, overall after checking in today and going multiple issues with my Old car... they took me in without a schedule. Immediately at Noon. They ran diagnostics for problems I experienced but couldn't duplicate. It was $169 cost, but they waives coat as they couldn't duplicate the issues. Ended up getting all Tires changed, Oil change and new battery!!! $1048?!! Oh...and they have never seen a car with tires that lasted so long. Its 2024 and the last time I changed my tires was 2007!!!! ( I don't drive that much in my classic car)heh They're a great HONEST and fair company Concerning the care of your vehicle!!! I'm Hooked!!! I'm bringing back for future services!!! And they took my AAA or AaRp discount which maxed at $25. I was hoping 10% ! I'm a Fan!!!

I have reported this to BBB as well. WARNING: DO NOT GO TO THIS shop. I will never use any Butler…read moreAutomotive for anything EVER again. On 06/23/2026, I took my vehicle to Butler Automotive West, Inc. for diagnostic and repair services. I was charged $2,500 for the repair. Within the same hour of picking up my vehicle on 07/02/2026, it broke down again with the same issue that was supposed to have been fixed. When I contacted the shop to report the immediate failure, I was told it must have been something I did, even though the vehicle had barely been driven since leaving their shop. They refused to take responsibility for the failed repair or offer a reasonable explanation. I had to pay the tow service because I wanted it towed to my residence instead of being towed to Butler Automotive again. The business charged a substantial amount, did not fix the problem, and then suggested towing the vehicle back to their shop--potentially to charge additional fees. After paying $2,500, my car should not have broken down the same day. I paid nearly $200 for diagnostics alone; they did not even diagnose the issue properly. The tow man told me immediately that the alternator or the battery is the issue; it's the fuel injection system. I asked that it be checked when I gave them my car to fix, and they clearly ignored me and obviously didn't even do a diagnostic test, and their mechanics can't be smart. Butler Auto is A SCAM. Money-hungry liars. I cried to them, literally cried, begging them for help with the bill. I let them know my situation that I couldn't pay $2500 upfront, begged for in-house financing, and they refused to help in any way. Desired Resolution: A full refund of $2,500 for ineffective repair services. A written explanation of the diagnostic and repair process. Accountability for the immediate breakdown following service.

Took my Volvo in where I met Matt who owns and runs the repair shop. He was very honest and…read morethorough with what I needed. The price came in at lower than the original quote. He did everything he could to do the job right at the best price. I saved quite a bit below what the dealer would have charged. I recommend him highly.

This place has unbelievable service and trustworthiness. I brought my Volvo S60 in for what I…read morethought were A/C problems. There ended up being nothing wrong with it and they showed me a better way to use it in this crazy August heat. And on top of that, they didn't charge me anything when they could have if they wanted to. I would highly recommend this shop!

First experience working with him went fine... was able to complete the repair, even took them time…read moreto drive and purchase additional parts that were needed. Second experience was terrible, after transporting the vehicle to a location in Waynesboro he asked for additional funds for parts and when photos were requested he stated he could not provide them as the old parts were already disposed of. Communication was terrible. Once he stated he fixed the vehicle and was bringing it back, he continuously stopped or pulled over (GPS locator). We drove the vehicle not even 5 minutes down the road and it over heated. Coolant and oil was everywhere inside the engine bay. The original head and bolts (that we paid additional funds to have brand new parts and to be replaced) were still on the vehicle. Multiple parts and wires are no longer connected and bolts are missing for parts to remain in place). The car can no longer be driven at this time until we are able to obtain the funds for the repairs that Lynn was immensely incompetent in completing. All attempts to contact Lynn were met with him blocking us. We have requested our $1750 with zero response. ONLY USE this mechanic, if you want to be out of money that could be spent at a shop or minor issues repaired. OTHERWISE don't waste your time or money.

From the owner: Motors, transmissions, electrical, diagnostics, and any other type of automotive repairsread more