I am from out of town and needed an oil change with my own oil that I brought with me. These guys…read morewere very professional and did a great job. The price was reasonable and they put the splash shield and rubber plug back correctly, unlike other shops I've gone to. They also read my check engine light and told me what it was. I definite recommend these guys!

After being disappointed at the service provided by my dealership, I was delighted with the service…read moreat this office of Xpress Lube. Quick, efficient, friendly,economical.. I'll definitely used them for servicing my Toyota Tundra.

The Quality of the service here is the worst I have ever dealt with. An oil change that should have…read morebeen super simple, became a nightmare. They essentially stuffed a rag into my oil filter, then said oh well, when I have to have it towed to another shop to have my vehicle fixed properly. Their arrogance on the whole matter is the most surprising this out of it. It will cost you significantly more (like your vehicle) going here than somewhere that can be trusted. DO NOT USE THE CROOKS.

Excellent customer service Quick and efficient. Clean lobby area. Friendly associatesread more

I went in looking to get my Radiator Flushed and Found out there were a few more issues with My Car…read moreas it needed a few Hoses to fix my issue and Although I did not have the Funds for the complete Fix they were able to Fix One Issue and I made another appointment for them to finish my Car but as Always they pulled thru and got it that Fixed. Now keep in mind they are very busy and so they may not be working on just 1 vehicle at a Time as I was there from 9am to almost 1pm. But they Do quality Work and their estimates are a nice value as it prepares you for the Just in case scenario if it's more or less. But I'd HIGHLY recommend them All your Service Needs.

Listed as no 1 in mobile tire repair on this site and google search. They do NOT do mobile tire…read morerepair.

What great communication. Bonnie ( and the owner once)…read moreKept me informed as they cranked out some overdue preventative maintenance I chose to do on The brakes. I always trust that they'll do what I want. While keeping an eye out for other impending issues. I always opt for as much preventative as I can. Who wants a call from the spouse when you're out of town. " hey honey. The car.......@$%#... I don't. Trust Big O's My Dad did.

I want to give a huge shout-out to Bonnie at Big O Auto Repair…read more She took the time to clearly explain how these warranties actually work--something I wish had been done when I purchased my truck from Dodge Chrysler Jeep on 5th Avenue. Unfortunately, the warranty I was sold there can only be used through their service department, and dealing with them has been an absolute nightmare for even minor repairs. Bonnie stepped in and walked me through everything with patience and professionalism. Because of her, I'm now in the process of canceling that warranty and switching to one that allows me to use Big O exclusively. That peace of mind means everything to me. I've trusted shops like Big O Auto Repair before--my last truck lasted 20 years because I had honest, reliable mechanics who did the job right the first time, never cut corners, and stood behind their work. That kind of trust is hard to find. The team at Big O is exactly that--honest, knowledgeable, and genuinely committed to taking care of both you and your vehicle. I have full confidence that with their help, my current truck will go just as far. If you're looking for a place you can trust with your vehicle, this is it.

Very honest and reasonable about pricing! I got an oil change which I believe comes with a car…read morecheck up which is awesome. Gave me a heads up about my brake pads getting pretty low which was much appreciated. Quality company and owner. 10/10

The owner was very honest. What a great feeling bc lots of auto places are rip-offs. I will use…read moreHillside regularly!

The manager, Mr. Cory Buyser, expressed his concern and assisted with my situation…read more The issue was caused by a lack of communication between runners bringing the part and between the staff that changed from Saturday to today, Monday. My only suggestion is perhaps receptionist/front office workers and mechanics better communicate timelines. It should not be up to the manager to take the initiative in communicating with the customer. I want to thank Cory Buyser for taking the time to communicate with me and explain the situation.

I wish I could give a lower rating I ask for a oil change only to get 1.2 miles down the road and…read moremy oil pressure light is coming on and off I get out to promptly check my oil only to see though my engine bay a puddle of oil before even checking the stick that literally had a glistening on the metal but no oil, I then make my way to a Napa across the street and explain my experience and situation and that I need to be back in fairbanks tonight and that's a 300 mile drive, it's crazy I went to get a oil change and I left with less oil then when I came to get the oil change! if you can't change a oil filter then how could anybody rely on your business for an actual mechanics project, I hope I get a refund on the over 60 dollar oil change I paid for!

These guys are fast, fair, and friendly. They've fixed my ignition column, struts, and some minor…read morebody damage over the past few years, and I've never had any surprise charges or shabby work. On top of all that, they put out a vibe of being a small, happy, motor-oil stained family, complete with a lovely dog (named Halle Berry) that spends her days napping in the front office. They're my first recommendation every time.

Their service sucked. The girl in front lied to me. They didn't even look at or fix the things I…read moretold her about, the list I left them was completely ignored and they did nothing with the parts I brought them. Had the nerve to want to charge me if I didn't pick up truck same day and left a hose completely not connected to air filter. Would never recommend them especially to someone on a limited income!! If you're single, old, widowed, divorced, do not go to them cause that is who they are going after.

been bringing vehicles from my entire family here for over 10 years and had nothing but a great…read moreexperience, after today I'll never be returning the man at the counter w the pony tail was so rude and filled with attitude from the moment I walked in. not willing to help come up w any sort of solution. one call to another xpress lube, and they were able to resolve with in seconds.

This is been a nightmare of a service - drove up to get my oil changed as did two other people…read moreoutside - no one is here seemingly. The bays are empty but nothing is actually getting done. Tried calling - no response. Website - no response. Finally went inside and had a very unprofessional experience with the staff. Person claiming to be the manager did not answer my questions and did not provide a number for the owner or the actual manager - another guy came in and started cursing. Use anyone else for oil replacement

I was done early with a doctors appt and stopped in for an oil change. They were able to fit me in…read moreright away and I was out the door in 30 minutes. The staff were courteous and super friendly and even checked to see if any discounts were available! I will be bringing my car to them all of the time for service!

Super fast and friendly service. They are very thorough and you leave feeling confident. I send my…read moreyoung adult kids there and I will be going there for good.

Want a good job at a fair price? Go here. Want to be treated like Prince Charles, go to England…read more I'm happy with the results.

This place does good work but beyond rude! Never again! I am a 63 y/o woman, and took my car here…read morefor 3 1/2 years and he told me to go somewhere else! WTF????!!!