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    Jewel-Osco

    2.6 (49 reviews)
    ModerateGrocery
    Open 6:00 am - 12:00 AM (Next day)

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    Recommended Reviews - Jewel-Osco

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    a produce section in a grocery store - Watermelons and green apples are arranged in bins in the produce section of a grocery store, with price signs visible.
    Joe H.

    I have been going to this Jewel my entire life and coming back here whenever I visit my family reminds me of why I stayed loyal. Everyone who works here is always so helpful and friendly. If you have any questions don't hesitate to ask someone, they'll be more than happy to help. I also really like how clean they keep all the aisles. It makes me want to go home and organize my own kitchen! 5/5, gotta love this Jewel

    a cash register with a sushi in front of it - A Jewel-Osco self-checkout machine with a touchscreen interface and a sushi tray in front of it, located in a grocery store.
    Matthew H.

    In this market are true professionals catering to their customers. They serve with no delay and can perform fast in front of dozens of hungry customers waiting for their turn. Despite hundreds of people lined up every second, the management is implementing the social distancing policy. Also, the Jewel provides a delivery system for local services. For the neighborhood nearby, this market is not only for food goers but for shoppers as well. There are different available stores for goods and products that are closed together for shoppers for easy access.

    Vicky K.

    This is one of the better Jewels if you ask me. Seems to be always stocked pretty good and clean. Glen Ellyn location is a little closer but I prefer the Danada one although getting through the parking lot is not so great. Lots and lots of traffic. Cashiers and bagger are usually friendly but do tend to be in the slow side. Produce looks pretty good most of the time

    broccoli, beets, and noodles

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    3 months ago

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    9 months ago

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    1 year ago

    Very poor service at florist for Mother's Day flower request. Disappointed. Will not be ordering flowers from here in the future.

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    5 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    8 years ago

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    3 years ago

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    7 years ago

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    7 years ago

    Great prices, convenient location, staff is very friendly and helpful. We do 90% of our grocery shopping here.

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    17 years ago

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    11 years ago

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    12 years ago

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    9 years ago

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    14 years ago

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    6 years ago

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    11 years ago

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    11 years ago

    I only have the grocery store 3 stars but feel the pharmacy should have 5. They are always so kind and helpful!

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    10 years ago

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    Page 1 of 2

    Ask the Community - Jewel-Osco

    Review Highlights - Jewel-Osco

    The Pharmacy staff gets 5 stars for being genuinely helpful at 2am in helping my sick daughter.

    Mentioned in 2 reviews

    Read more highlights

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    Angelo Caputo's Fresh Markets - Lunch meat

    Angelo Caputo's Fresh Markets

    (113 reviews)

    $$

    Angelo Caputo's is a full service grocery store. We were hungry and ordered from the food area…read more They have a salad bar and hot food where they charge by the pound. I ordered the three beef taco dinner and my guest had a Harlem Sandwich which was Italian beef and Italian sausage. Both were delicious. They also have a bar area. After lunch we finished our grocery shopping! My tip, check out the bakery with the homemade Italian cookies and fresh bread!

    Since this location opened just a few blocks from our home, Caputo's quickly became our go-to…read moreneighborhood market. My husband shops there at least three times a week, which says a lot about how much we've relied on it over the years. We genuinely like this store, but lately we've noticed a decline in the quality of the produce. Things like tomatoes appearing shriveled or, at times, even moldy. It's disappointing, especially for a place we trust for everyday shopping. I also attempted to place an order for Easter dinner, something we've done many times in the past. Prices have increased quite a bit, so this year I decided to keep it simple and order just the lamb. The online system didn't allow me to select the date I needed, so I called for help. That's where things became frustrating. I spoke with Chef Jose, and communication was difficult. I asked if he spoke Spanish, since it's my native language and I thought it might help. His response felt dismissive, mentioning he speaks Italian and other things, but the interaction itself came across as borderline rude and unhelpful. That impression was later echoed by the front desk, who suggested I contact another chef. Chef Doug, on the other hand, was the complete opposite. Even though we played a bit of phone tag, he consistently followed up with a helpful and kind attitude, which I truly appreciated. Overall, this is still a market we want to love. It has been part of our routine and community. But between the recent produce issues and inconsistent customer service, it has been a bit disappointing compared to what it once was. I'm hopeful they find their way back to the quality and warmth that made them our favorite local market in the first place. BTW, one must place the order all the way to the paying screen to be able to select the desire pick up date.

    Jewel-Osco

    Jewel-Osco

    (56 reviews)

    $$

    Lots of self checkouts at this location. They have a larger produce and bake shop area. Parking lot…read moreset up is 2 rows.

    I'm writing this review after several disappointing shopping trips to the Jewel Osco at 599 E…read moreRoosevelt Rd, Glen Ellyn, IL store and an interaction with a Store Manager named Danny, which unfortunately reflects ongoing issues at this location over the past several months. 1. Chronic Lack of Bagging Support For more than three months, I, along with a host of others I have witnessed, have had to bag our own groceries during visits when the front is overwhelmed by more than 2 lines. There is consistently no one available to assist the cashier, or there is a single person attempting to cover multiple lanes. This isn't an occasional staffing hiccup--it has become the norm. 2. Online Order Shoppers Blocking Aisles Another recurring issue is the number of employees shopping for online orders. Their large gray carts are frequently left in the middle of aisles or in the break in the isles at the end caps causing a serious chokepoint, rather than off to the side, creating obstacles and making it difficult for in‑store customers to navigate. Many times, it feels more like an obstacle course rather than a grocery store. 3. Interaction With Assistant Manager Danny When I asked to speak with a manager to share these concerns, Danny initially acknowledged that the store could do better about calling staff up to the front. However, the conversation quickly shifted in an unhelpful direction. Despite never suggesting that online shopping be eliminated, he repeatedly insisted that "this is the way of things now" and emphasized that online orders weren't going away. My actual point--that in‑store customers should not be inconvenienced by poor cart placement or lack of bagging support--was never meaningfully addressed. When I raised the concern that it seemed like the store prioritized online orders over the customers physically shopping in the store (who often spend more per visit), he offered nothing more than a shrug and a half‑smile. That response made it clear that customer experience and retention were not priorities in this discussion. Bottom Line I've been a long‑time Jewel‑Osco customer, but the combination of ongoing operational issues and the dismissive attitude from management has made shopping here increasingly frustrating. I hope the company takes these concerns seriously, because the current approach is pushing loyal in‑store customers away.

    Jewel-Osco - grocery - Updated May 2026

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