Hadn't been to this store for a few years. I remember it as an "upscale" place. We would eat lunch there and shop. Now it's a dump, dirty and run down. Shelves were empty, the produce section was easily beaten by Jewel. I will not return, yikes! read more

Lady in the deli is rude 6/3 / 25 at 10: 23 Won't be coming back there What a mean expression on her face read more

Rude, incompetent employees and massively overpriced. Let's place is even more expensive than Jewel and that's saying a lot. At least Jewel runs really good sales, and has excellent customer service! Milk is short dated to 2 days until it expires. Hot bar sits all day and looks disgusting. Soup area is all dirty with spills, etc. I wouldn't eat any of that! read more

For the past month we have been ordering our groceries online for curbside pick up. Each week we have ordered from a different store. Today was Mariano's. Out of the 4 pick ups we have received this one was the worst. Although the items we ordered were obviously available on their website, 7 items were marked on our receipt as unavailable and we didn't receive them. They never called to let us know our order was ready for pick up as stated on the online form. We were never notified that our order was missing items. We don't believe our items were not available. We believe the order picker just didn't want to pick them. As we all know these items are available in the store. An example of some of the basic items they said they didn't have: 24 case of bottled water, pork chops, chicken breasts. And we also received a bundle of rotten bananas. We will be returning those. Most stores take pride in their curbside pick up service. Other stores provided their best product, this store provided their worst product. Don't waste your time and money going here for curbside/online ordering. Their competition is much better. read more

Came in to Wheaton Store to pick up fresh squeeze grapefruit and orange juices. The price for both were $6.99 each, However, the grapefruit juice has the label of $9.49 and orange juice is still $6.99. Went to customer service to ask whether there is a mistake for the price of the grapefruit juice or the price went up. The customer rep. called assistant manager RIch and Rich's explanation was the grapefruit is bigger, hence the price is higher which does not make sense. As I picked up both juices a few days ago and they were still $6.99 each. If the price do go up, Rich can state so. I called to other Mariano store and grapefruit juice is $6.99. read more

This store continues to be the friendliest neighborhood grocery store in my book! Yes, I realized things changed a bit when Kroger took over, but the workers at the Wheaton store are the friendliest/most helpful/most knowledgeable I've encountered! Today I needed crisp $1 bills for a graduation gift craft I'm making and only remembered after my bank closed for the day. I went straight to Customer Service at Mariano's and Donna was happy to help me. I always feel like a valued neighbor when I shop here. read more

Wow, Wheaton's Mariano's store has gone downhill. No more listening to the player piano as the chef prepares a selection of meat or fish while you shop. Now, the store has overpriced produce with mold on the shelves (milk & oJ/tea)-so nasty. There were already-eaten food samples (fruit in a Dixie cup) left on the shelf in the bread aisle. Clutter everywhere: large bins full of hot wheels in the middle of the bread aisle and at an end-cap, making it difficult to navigate (walking around the bins & shelves without a cart, let-alone with a shopping cart). Large palates completely Saran wrapped left in the middle of the back aisle by the milk, nobody unloading. At checkout, only 1 person working a register. With 3 workers standing around the self-checkout; lines of customers waiting to check out. When my husband and I got to a self-checkout, the screen had something dripping down it and dirt/debris all around the floor. Happy to be out of there, wash my hands with zero plans to shop there any time soon. Yuck :( read more

Ahh, I have shopped at four competitor stores for curbside pickup and this is by far the worse experience ever. 1. Five items were out of stock. Not one, but five. Like who manages the inventory here? 2. I used a card online to pay. I get to the store not properly dressed for public appearances and AFTER the employees loaded my card, the girl tells me that I HAVE to come into the store to pay because she didnt feel comfortable taking my card to pay? Huh? My card was used on the website like all other stores I shop at. I should have told her to take everything back, but i was already there and so I sauntered in with a sore knee, hip and lower back dressed not to impress. Needless to say, i won't be shopping here again due to poor inventory and a huge inconvenience. Learn from your competitors Mariano's. It's too many around this store to be loyal. read more

Probably should have updated this several years ago.... When people say that Kroger ruined Mariano's.. my thought is that they only helped. When the "new" luster wore off, the original ownership started dumbing down the stores. They haven't been great for quite a while. Inventory management is atrocious from a customer perspective. They run out of sale items quickly and can be slow to restock even basic items. If I really need something specific, I'm back to going to Jewel (way out of my way). The parking lot still sucks. What happened to all of the great samples? Checking out is often an unpleasant experience. They've installed a lot of self check out lanes, which sadly, are often an improvement in customer experience. We used to go here to get a meal. They had a great area at the end of the deli where you could build a meal for $7-$10. Then they reduced the selections and we lost interest... The selections look pretty good now, but we are kind of over that. I still like the bakery, a lot. The cakes, cupcakes and pastries are either good or excellent. The bread selections are decent, they got some really good breads that they will slice up for you.. love the ryes and the Italian! On a side note.. They often will have this bread prepackaged in small amounts to grab an go... It drives me crazy.. we want to make sandwiches, but often all of the packages will have an odd number of slices... would it be so hard to think of your customers and package 4 or 6 slices instead of 3 or 5? I live two blocks away so I shop at this store a couple of times a week. But, if I want that "great store experience" that I used to get at Mariano's, I travel the 10 minutes to one of the new Pete's Fresh Markets. This is the second chain of stores made excellent by Bob Mariano and then ruined. read more

Im not going into detail but this store sucks. I believe the Manager is 12 years old or if theres a manager at all. Went today for Chicken Soup off the hot bar all they had was clam chowder. I now shop Petes Market its like Marianos used to be. read more

The salad bar was small and GROSS. The crab smelled like death and I threw it away without eating it. Very disappointing compared to other locations. (Also apparently you don't have to wear a mask here... even though the door says you do?) I did add a star because the employee at the self-checkout was nice. read more

This was the second year I ordered custom kid birthday cake at Mariano's in Wheaton. The decorator, Magali, did a great job. Nowadays, the cake decorator is not allowed to decorate cakes with Disney characters or superheroes, but she still did a great job with other designs. Since Kroger took over, I can't even order a color whipped cream cake, I can only get white whip cream cakes. Magali was so patient, and really nice. I requested for some changes on the cake when I picked it up, and she pleasantly made the changes without any problem. The cake also tasted so good. She made the day for one very happy birthday boy. Here is a picture of the cake, I added the action figure on the cake. Thank you Magali! read more

Mariano's - A boy's 4th birthday cake with Buzz light year theme decoration and action figure. - Grocery Near Me - Wheaton, Illinois

This was my first visit to Mariano's and so far, I am a fan. I love the smoothie bar! As we were walking through, I saw a nice salad bar, hot food bar, a cafe , a pizza bar, and a soup bar. The soup bar prices are very reasonable......compared to my usual grocery store, Whole Foods. The fresh meat and seafood department has a really nice array of meats and seafood. They also have a BBQ bar, with very reasonably priced bbq. The ribs looked really good. Throughout the store, the prices seem to be pretty fair depending on what the product is. The only complaint I have is the traffic flow in the produce department. It was just hard to maneuver around with my cart and employees using large carts to restock. I went during peak hours, so there was just a lot of people trying to maneuver around the produce department all at once. We got some donuts from the bakery, which were yummy and their decorated cakes look awesome. I look forward to getting to know this place much better! read more

Mariano's - Cool trail mix bar - Grocery Near Me - Wheaton, Illinois

I'm so happy to have tried out the Mariano's in Wheaton. If I judged Mariano's by the store in Hoffman Estates, I would not be a customer. This store is well laid out, the staff is helpful, the freshness can be found throughout. I'm a fan of their bakery department and the foods of the world section. The deli area was way too packed for my limited level of patience and I'm pretty sure you would have to bribe me to purchase ALL of my produce items here due to the pricing but I did find a few things up my alley. I was able to pick up a nice package of ginger root and some peppers at a fairly reasonable price. They have a case of baked goods to choke a horse. The pricing is reasonable (65 cents for a donut) and the creativity that goes into some of their donuts, is awesome! The bagels are delish and the French bread is perfect for sandwiches. They are member of the Roundy's family which means they stock a line of goods with the same quality you can find at a Roundy's store in the Wisconsin area. I picked up some peanut oil for a recipe I was planning to make and found some store brand water chestnuts for my fried rice I made for dinner tonight. They are a pretty good sized establishment and I'm certain you can put them up there with Jewel-Osco on the decent grocery store lists in this area. The piano player at the front of the store is a nice touch. Probably a good way to distract people that wait in line, but I must point out that they staff the store appropriately and I have never had to wait more than 3-4 minutes in line. Unlike Jewel where we stood in line for more than 20 minutes recently. Keep up the good work, Mariano's. Maybe I'll give the Hoffman location another whirl. read more

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I never thought I would ever write a review for a grocery store, but this location has changed my mind. We mostly all realize how far Mariano's has fallen since become a part of Kroeger, but I won't dive into that. This location has the worst employees. They are salty, crabby, aloof, creepy, and just downright odd. This is not a one-off observation of single crappy employee, I have noticed this over many months. I won't get into long stories, but it has gotten to the point where I'm only going to Mariano's if its on my way and I just need a couple things. read more

This store in Bloomingdale's,Il has terrible customer service toward adjusting prices and returns for customers with store receipt . People at customer service always take the attitude that you as a person are trying to rip the store off. The is not always right at Marianos read more

Customer service terrible. No staff on floor. I was overcharged $1 each on six items. Also charged twice for one item. Total overcharges $10. When I called, they insisted I had to bring in receipt that night before closing. No mention of sorry for inconvenience. Plenty of other grocery choices. And their parking lot is full of crazy drivers. read more

Was surprised by rude customer service. I was trying to give feedback this morning about the sign kind of misleading customers who walk in because it shows sales price but they are not honored (AND there is nothing there about you needing to be a member first), she looks away as if she does not want to hear my feedback, insisted that there is small print requiring you to be members. I went back to check the sign and there was nothing. I was too in a hurry to ask her to show me. Wow, terribly rude. I have her name on the receipt and once I get it, I will come back to update. read more

Love this location! I come here every week to shop! Great produce and the deli and meat/fish section is always very busy. On the weekends you will wait 15 -20 minutes sometimes until your ticket is called. The alcohol sections is great. Very large variety. They even have an area to create your own 6-packs of popular beers. Prices are a bit higher but totally reasonable for the quality. My weekly favorite is the freshly squeezed OJ and they bottle it there to buy! I also stop by the sushi station and grab a few speciality rolls and sake. From there I enter SAMPLE HEAVEN!! Meats, treats, and cheeses. Alcohol samples and juice samples. Its hard to shop, I will admit I have gone back for seconds! They offer a large gluten free isle. Jerry the Pharmacist is my favorite! read more

Mariano's - Cayman Jack Margarita promo till 5!! - Grocery Near Me - Wheaton, Illinois

I was shopping Sunday morning. Giving stores because employees were not wearing masks over nose and several customers has no masks at all. If all retail establishments hace signs on their doors that state:"No short, no shoes, service", what's the difference in stating: "No mask, no service:? read more

I am giving this store 4 stars because I worked there part time and the Store Director was friendly and well adjusted. The co workers were friendly and the store was clean and organized. I am now a customer. read more

I worked for Marianos for 3 and a half years. When that Kroger got their grubby nasty hands on it, I bailed. They cut my hours by HALF and I wasn't having it. I knew marianos would go downhill. And they have. Smoothie bar is never open, and as someone with a GI disorder, having a smoothie bar with real produce and no added sugars or dairy, was a great option for us, especially when on the go. Vero is gone, which was amazing, so thanks Kroger for ruining the best grocery store. Now y'all are worse than walmart. I'm going back to Aldi and jewel, at least they have kept things normal. Marianos will go out of business in 10 years, just you wait. By how horribly ran the stores are and how horribly we were treated when Kroger took over, you won't have Marianos around next decade. read more

This is the second time I've bought alcohol in the self-pay section and each time (unlike every other grocery-drug store-liquor store) these people insist on knowing my birthday. I'm a grand-father. Today's punk-idiot-savant comes over and says, "ID". I tell him I don't have one. "DOB". With a mask on, I'm not sure what he's saying, so I say, "Are you asking me for my date of birth? Is that too hard to say and you can only ask for an abbreviation?" Duh. These people are insulting and their management is stupid. read more

This location has the absolute WORST CUSTOMER SERVICE!! I no longer do my weekly shopping here!! I hate whenever I stop in to quickly grab something, the staff is crabby and not friendly. The shelves are poorly merchandised and NEVER stocked! Management needs to teach the employees to have common courtesy and manners!! read more

I'm not going back. Stocked items have been relocated to where running in and out fast isn't an option. Not enough checkers and no baggers. The store is cluttered with junk and displays in the aisles. It's painful going there to shop. I had to bag all my stuff as the cashier just stood there watching me. I complained to a manager about lack of baggers and she just stared at me. The employees aren't happy there and neither am I. read more

I give Mariano's only one star and that is being way too generous for their services and terrible treatment to their good customers. Mariano's used to be my favorite store after the whole foods stores. Yesterday I stopped at Mariano's after not finding what I was looking at caputo's. I like the beef stakes, and almond milk here at Mariano's plus other items that I can not find at any other stores. I was having an awesome day until I stopped to have a 'tasting" of some sausages. I was patiently in line with this orderly gentlemen the that was handing them to other ladies that where to my left and he explained the condiments they could put on. I kindly explained and told him I want to try my with sour kraut PLEASE. This man did not hear me. I respected myself like 4 times being louder each time after that. So this other woman walked right in and the old man handed her a piece and said try it with this brown mustard and then I said I want mine with sour kraut please so the old man grave the sample and I was hoping he was going to give it to me. HeSHOVED that piece in sticking it with his finger I. His mouth and I lost it. I told him I been here in line patiently waiting for you to give a taste of it and you gave it to the other person that waked right in and the piece I asked for it with sour kraut you put it in your mouth really? ". He than leaned forward looking down towards the floor and said to me I n front of the customers around him "well". He said. I did not see you down there in the grown you are sooooo short. I told him really I been here asking you for a taste and you ignored me plus you served the ladies that where walking by first. So he said I am looking down and I don't see you. I told him you are so rude this store should not have people like you working to insult ladies nor they need to be reminded of their heights by some ignorant individual like yourself I was so hurt especially this early in the morning. I waked away towards the meet department and asked the butcher that I needed to talk to the manager he asked me why and told him what had happen and he said decently you do not need to be mistreated and he called the manager. I waited for the manager to come. I told the manager the situation he said he was going to talk to this employee and ask him to leave. I said their is no need for some one to be so disrespectful to customers because this employee is going to make your store look bad plus I told him am a yelper you do not need bad reviews. I told him too this is my favorite grocery store and just left Caputos because I just love I there but with this man insulting your customers he is going to make your store look bad. I continued my shopping after the manager had promised me he was going to ask the vendor leave. I never saw the manger come near the old man that had put me down and made my day miserable. So I thought to my self really the manager just ignored me too and allowed this creep to insult me like I did not matter. So I cashed out and waled to customer service and told the person there the same INCIDENT all over again she did however asked do you want me to tell the director about it I said please. I added you can tell the president if you have to. Not knowing that the manager who wax supposed to talked to the vendor was standing right behind me telling customer service that this manager DECLINED AND IGNORED my incident earlier and did NOTHING about. This manger here permitted the sausage vendor to indict me and out me down like everything was ok. Horrible experience decibels NOT wasting my time and energy plus miles and gas on this stores. I hope my review help those individuals that have some kind of height problem can relate to what happened to me read more

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I seriously hate grocery shopping, but if I lived closer to a Mariano's I would be grocery shopping all the time! This place is amazing. I went there today for my first time and fell in love. As I was walking to the front entrance, the cart pusher guys said hello to me and asked me how I was doing. I almost didn't know what to say because I've never had a cart pusher at a grocery store acknowledge me before! We're off to a great start and I haven't even entered the store yet. The outside is beautiful. They have outdoor patio seating and the parking lot is extremely clean. There are no random carts scattered about the parking lot seeking to dent your cars, and the cart areas in the parking lots have awnings so the carts won't be wet when you go to grab one if it has just rained! So smart. When I walked into Mariano's, a man greeted me at the entrance and gave me a sample of juice! Awesome! There are fresh fruits and vegetables as soon as you walk in that look so bright and beautiful. I could have picked up an onion right there and ate it like an apple! What caught my eye was the gelato station. They have so many flavors, I could have sampled them all. They have a wonderful salad and fruit bar and a grill area where they will make you food! It all smelled amazing and again, all looked very fresh. I didn't know where to start! I think I spent about an hour and half here just walking around and looking at everything. I went down every aisle and found everything I needed and everything I didn't! Anything you could possibly be looking for, they have it. I immediately thought of Whole Foods because the lay out of the grocery store resembled it, but the prices are way cheaper! It was like shopping at a Meijer, they had excellent deals and nothing was overpriced. Plus, they had all the brand items that Whole Foods doesn't carry....like Captain Crunch (my husband complains about the cereals at Whole Foods all the time). Every where I went in the store, I was being greeted and asked if I needed any help. I loved it! The customer service was beyond anything I've ever encountered at any other grocery store. My only complaint is that I don't live closer. I would be here all the time. I love you, Mariano's. You make grocery shopping fun. Please come to Naperville! read more

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I sure hope they bought or will buy the recently remodeled Dominick's at Naper Blvd & 75th in Naperville, as I love the concept here. I picked up some interesting salads on my first visit, Coconut Curry Mango Quinoa, Asian Broccoli Kale Slaw and Tabouli. They're very eager to let you sample any of their salads. I find their $6 or $10 meal deals a great bargain. You pick two sides and one prepared entree. The beef tenderloin looked extra tasty and there are many other to choice from. Got picky eaters? Here's your best option for affordable carry-out, just heat and serve. Grand Opening under way and I hope the recent announcement of the purchase of ten Dominick's Stores (which are slated to close just after the first of the year) will allow a closer location for me. I see this place being a huge threat to Jewel and for my second choice, which is Meijer. The salad bar and the concept of buying anything from the butcher shop, paying for it then having them cook it, is also an interesting concept. You can take it home or even eat it in their Cafe area. They start cooking at 11 am, yet when I was there around 9:30 am they were ready to cook. Mariano's has swooped into the Chicago market, currently with 13 locations, from an already loved Roundy's of WI and MN with over 150 stores under four other names. From what I understand Mariano once worked with Dominck but after the Safeway merger, he didn't like the direction and went with Roundy's. I didn't have enough time to do a full shopping experience but everything I saw seemed to be priced right and the eagerness of the staff is encouraging. The BBQ area looked very interesting too. Parking was not an issue early on Tuesday. read more

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Finally updating my review, seeing as how I've been here at least ten times now. Since Naperville has nothing to offer other than Whole Paycheck, nasty Meijer, and no-thanks-I'd-rather-starve Jewel (and Caputo's is a good 20-30 minute drive), Mariano's has become our go-to grocery store. I can get there in 10 minutes, which is a bonus and I've been lucky claiming a parking spot relatively quickly. I'm just very careful when I purchase produce now. I've encountered moldy mini peppers in bags (prior to purchase) but other than that, it's been okay. As long as I stick to my list, I can get everything I need for a decent price. I still hate the parking lot and customer service, but since I have limited options, I guess I'll have to grin and bear it. read more

Love the layout of the store. This location used to be my old high school (Wheaton Central) and was sad to see it go but Mariano's has replaced the school with upper class shopping. Well worth the time to go shopping in class as apposed to the same ole Jewel Osco. The first time I shopped at this Mariano's in Wheaton, there was live piano playing. I just couldn't help but think of where my shop and art classes were as I wandered over to the dairy section. read more

Mediocre kombucha selection and the two rotisserie chickens I bought were blackened and tough, even the dark meat.

Welcome to Wheaton, Mariano's! A cool addition to the local grocer landscape. In my opinion, this is a hybrid of Whole Foods and Jewel. They have groceries, a pharmacy, cold bar, hot bar, bakery, smoothie station, and an in store restaurant. Their cooked to order section is actually quite large too. I have a feeling this is going to be a huge hit for the local consumers. read more

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What a neat little market!!!! Well ok it's not little but it's so organized! They got everything, it's a little city. You can do your regular grocery shopping along with your household amenities, and if you need coffee/smoothie. They got both! A salad bar for the healthy freaks, pizza and other regular foods for the boring ones and a sushi bar for the risk takers! I honestly love the way they set it up. Yes they have you make your own salad with many and I mean many ingredients to choose from, including fruits! They also have a ore made salad section and olive bar. Please see pictures that I post! There dessert is well irresistible....I will have to try it next time when I'm not full :-) I heard they are taking over few Dominick's so watch out for Mariano's as they are the new healthy place to check out! read more

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Appears to be a nice store with a lot to offer, I have nothing negative about that. In fact, I would probably say this is a 4 star establishment, however with the poor customer service and rude attitudes I encountered, it's a place I will not be shopping at again. I spoke with 3 people when I was in the store in different departments, and all 3 were rude or weirdly passive aggressive when asking simple questions or checking out. The lady that I asked about filling balloons was already irritated with me when I started asking where I can fill balloons. Her explanation was accurate and understandable, but she was not nice about it and she should not be interacting with customers with her demeanor. I have little patience for people with attitudes when I am as polite as I can be, and am literally there to spend money at their place of work. I will avoid Mariano's and spend my money elsewhere. I commend people in the service industries and jobs where people are interacting with customers all day. It must be hard dealing with all sorts of people, many of which have complaints, some of which are not even valid. But all I can say is this place needs to focus on hiring people that are more patient and friendly for the majority of people that are just looking for a pleasant shopping experience. read more

Food court area is great! The service in this area is consistently friendly and looking to help. The BBQ, pizza, and sushi all have fantastic food and service for a low price! I do avoid the hot food bar, but the salad bar is a different story. It's super convenient if you're looking for a cheap side salad with your meal. I usually get a small container of salad with chicken, bacon bits, and a bunch of veggies on it for two bucks! Check out the calendar at the front end of the store for deals and events! The rest of the store is nice, but nothing much to mention. read more

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Opening day! We've been watching construction for months and were very excited for the grand opening today. I don't know how fairly I can judge the store, since it is the grand opening and traffic is so much higher than usual. I have loved the other two locations I've visited. The store layout is welcoming, and not as super congested today as I would have expected. The layout is similar to the Hoffman Estates location. I didn't buy much, as I was a little overwhelmed wandering around. The bakery looked pretty fantastic, and I did buy some prepared foods for dinner. We enjoyed $1 mini gelatos once we finished shopping, and I like that I can get my iced coffee fix there, too (super cheap!) My main reason for an imperfect rating is, I'm not sure why Mariano's always makes its seating area so closed off and inaccessible. If you want to eat a meal or snack there, it's tricky to manage getting a table if you have a stroller or shopping cart with you. Every space in the parking lot was full all day, from what I've heard. But be patient, as the store is worth it. I will update my review once I go back to really grocery shop. read more

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Bakery: Cake Ordered: Chocolate cake with Cream cheese frosting For my sons second birthday party. 1/2 sheet + ($10) Mickey Decoration =$43 Was a big hit. I couldn't eat it because it wasn't GF so I'm going off everyone else's opinions: Pros: *Moist Cake *fluffy *Cream cheese frosting perfect (real;not too sweet) Cons: *fluffy: cake needed something else..maybe they should add fillings to it read more

Mariano's - Chocolate cake with cream cheese frosting. 1/2 sheet with Mickey decorations. - Grocery Near Me - Wheaton, Illinois

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What I hate most is liars and the meat and seafood area takes the top prize. Stopped in at 11am to get some burgers cooked on grill and was told they weren't opening the grill.they were whispering among themselves before they stated that like they didn't want to work. I decided to call back later and guess what they did open the grill but now at 630 they were closing it down and they had the nerve to tell me that Lombard and bloomingdale were closed all day...another lie. Bloomingdale was open and the grill was up and running. read more

Once was good, now terrible. I hate to write this review but it is needed. You have raised prices, you have lowered your service and quality to epic levels. Corporate management needs to clean house of store management. Can you have less out of stocks? Can your produce be any less MOLDY? You have new competition! A failure of epic proportion. Thanks for the avocados that are near rotten, thanks for the strawberries that are moldy, raspberries that are moldy... Kroger the parent company obviously wants greater profits at the loss of quality. Go to Pete's Market. Mariano's in Wheaton is the new sub Jewel. read more

Opened a few years ago with great excitement. Good grocery store in some ways. Good produce, deli, meats. Management has ruined the store by cutting back drastically on customer service. One or two lanes are open often, with no baggers to keep things moving. They now expect you to use self checkouts, which are usually stalled with the help light on. Hard to use for all but very small orders. Being part of Kroger's has been very bad for this store. read more