I have been here multiple times now and I dont know why this store is less than 5 stars. The staff…read moreis very nice and helpful. I interacted with the cashier the pharmacist and everyone was willing to help. Definitely a good cvs.

Called to confirm my prescription was ready. The automated ai I talked to confirmed it was. I…read morearrived but it was the wrong store. I told them that the AI said it was here and this was the number I called. The girl at the counter said. "Nope impossible" with a rude sassy tone. I know what I'm talking about your system is broken. You better fix it. Wasted a lot of my time.

We have been using the Walmart Pharmacy in Batavia. My daughter has some very sensitive medical…read moreneeds and we have been so very pleased by the professional and caring people who work at this pharmacy. We have faced some tricky situations and they have bent over backwards to meet our needs. We are very grateful for them!

I've never faced such an unpleasant experience as being forced to reverse a transaction after point…read moreof sale. Something wrong with the manager who so freely wasted my time to benefit a corporation after a mixup that was clearly the fault of the business.

As a lifelong Chicagoan, I'm kind of nostalgic for all the old "groshery stores" we've lost since I…read morewas a kid - from the small corner store to the Jewels, Dominicks, Nationals, and, of course, IGAs. So I'm naturally drawn to shopping in the last survivor Jewel when I can, even though I have to drive past Meier and Walmart and Fresh Market to get here. Saying that, this store always seems to go out of its way to convince me it's not worth the effort. Out of milk - or out of date milk even - items positioned will-nilly throughout the store (egg nog on an end cap in the veggie section?), aisles crowded with stockers throughout the day, not a soul around the liquor and wine department, etc., etc. Today it was the deli department's turn to disappoint me. I noticed on my phone app that they had cajun turkey breast, so I stopped at the counter to pick up a half-pound. Instead of a pleasant greeting, I got "What can I get you?" When I asked for the cajun turkey breast, the lady started looking for it. She ended up having to open a new breast. After opening the breast, she put it on the slicer and started slicing. She never asked how I wanted it, never stopped to show me the thickness, never offered me a taste. Maybe that's a lot to ask, but it seems like regular ol' customer service to me. After she handed me my slices, she said, "Anything else?" No smile, no thank you. Nope, sorry to put you out. The Express Checkout is just as curt. You stand with 10 other people waiting for another express cashier to open up, and only after the line gets down to 2 or 3 does someone come along to open a new register. Then they yell, "Next!" over and over until you scramble over to their counter. The other cashiers and staff are generally just as curt. I don't blame the staff really. This Jewel's been like this for years. Now they're making the staff all wear stickers on their shirts that say "Clear" to signify they've passed some kind of health check in these Covid days. Anyone want to bet the check is anything but a cursory set of questions and a forehead temperature check? How demeaning must it feel to have to display a tag to tell people you're not infected. Sorry folks, last time at "the Jewel" for me.

Really not busy on a Tuesday night so good time to shop. I always buy paper goods, gluten free…read morepizza and Alerflo here for the consistently good prices on those items and look for what's on sale. I like the option of self checkout or with an associate. Parking lot at this location is laid out very weird. Gas was only $2.69 so filled up the tank too.

Rude workers. The…read morethree frontline managers in red seem to be overwhelmed and unhelpful. Cashiers are very rude and seem to be uninterested in working. There were a few notable employees that were helpful, the gentleman who helped me place a hold an item for later pickup, the electronics guy, the guys that assisted with loading my truck and an older gentlemen that seem to be stocking. I wish this was NOT my nearest Costco as we spend a lot of money with Costco. This particular location needs some cleaning, structure, organization and management should probably be trained better or replaced. Save yourself the headache and drive a little further for a more pleasant customer service experience.

Prescriptions were transferred over due to another local pharmacy closing. Since then, Benivex has…read morebeen a constant hassle and inconvenient. Not having medication to fill prescriptions, giving false information, etc. final straw was pharmacist inaccurately giving information about a delivery (that was supposed to be 3 days earlier) and he calling my wife a lier. He interrupted me as I tried to explain that his driver was never on our ring camera. He yelled, called me a lier, swore at me, telling me that he is a Dr and makes 200k per year and will probably make a million this year. He then stated that I can pick up my prescriptions in Iowa! We support local businesses but will tolerate being miss lead and verbal abuse.

From the owner: Tired of waiting for your prescription? Fed up with poor service? Come to Benivex and see what a…read moredifference a locally owned and operated pharmacy can provide! Free Delivery! Fast Service! Full OTC selection! Amazing Staff!

I have my meds filled here as its close to where I live staff is friendly and the store is cleanread more

Had appointment for Covid booster. Stood at counter waiting for someone to wait on me. Took almost…read more5 minutes. Although I received a reminder the day before, they insisted I didn't have an appointment. Had to fill out forms again. Refused to give me free test kits that they offered.

I have been to this CVS about 10 times in the last few weeks and not only do they fill my…read moreprescriptions so quickly but they're also so kind and helpful. The drive thru line is never much of a wait either.

I had stopped their Saturday evening 1/22/22 after leaving Delnor E.R. To pick up a prescriptio,…read moreThis CVS is suppose to be a 24hr pharmacy, When I got their your pharmacy was closed, I had to call E.R. back & Have them send my prescription over to the Osco on Randall & route 38, Why are you listed as a 24 hour pharmacy & Then not be open, You should notify the E.R. at Delnor that your not 24 hour pharmacy, Waste of my time especially with being in pain

Walmart experience is typically always a smooth experience, from finding products to checking out…read more Sometime, it's a bit of a slow response when you have to ring for service in certain departments. My issue on this trip is that shipping carts. I have a toddler that I have to strap in. I literally had to pull 7 carts to find one with two working buckles. This was the second time. Let's upgrade the shopping carts!

So for the past month I have been ordering online for my garden and everything. Most of my orders…read moreare either out of stock, delayed, missing, or something wrong. I had some thing delivered yesterday and they missed an entire order stating it was delivered. I stopped the delivery guy and help him there for 30 minutes until we figured things out, which I had to call another number to have AI reship the order to me. So today, I receive 1 item instead of 2 because it was buy 1 get 1 free. Again, they cant do anything about it and also gave me this statement: Due to a recent update in Walmart's policy, we no longer have the option to issue promo codes or goodwill credits in situations like this. Why shop at a place that doesnt take accountability for its errors and mistakes. Never again. This was the final straw and I will shop elsewhere from now on. Keep your money in your pockets!