Great service Would recommend I had a fantastic experience at jewel city - The staff was incredibly friendly, knowledgeable, and patient in helping me find the perfect piece. The quality of their jewelry is top-notch, with stunning designs that stand out. Their prices are fair for the craftsmanship, and they truly go above and beyond to ensure customer satisfaction. I'll definitely be coming back for future purchases and highly recommend them to anyone looking for beautiful, high-quality jewelry! read more

inconvenient they send the grills off and it takes forever to come back. the jewelry fades if I could give it 0 stars I would but I'm forced to give it a 1 star read more

This store hasn't been Standing Still, or playing Foolish Games with their inventory. These kinds of jewels make me think that You Were Meant For Me. Jewelry is not the one Who Will Save Your Soul, but it can look good on your Hands. What is this, Jewel City, or a Jewel CD? If you're in the massive Lakeline Mall and you want your watch fixed or some jewelry repaired or whatever, then this is a good option, because every mall (I guess) needs one of these, and a lot of malls have them, and this one is as good as any. Pricing isn't great, but when you're in the mall what do you expect. Still good to have them here. read more

Jewel City - I prefer Joan Osborne Town - Jewelry Near Me - Cedar Park, Texas

I had a ring that need to be resized and the customer service was excellent and my ring fits beautifully. My new go too!

I don't know what I was thinking. You get what you pay for as they say. Took three watches to get battery replaced at Jewel City in Lakeline Mall. Guy at kiosk said they replace watch batteries in any watch and would not have any trouble with mine. Took them there and got batteries replaced. Went swimming in a pool and got water in my watch. It did not occur to me that this may have been from the battery replacement. Went swimming another time with another watch and same thing. Added things up and these were the watches I took to Jewel City to have batteries replaced at. Took watches to Jewel City and he said he would get them fixed. Two months go by with, "I will call you back once I hear something". Went back today to get them after no communication and get it was too expensive to fix sorry. Don't trust these guys. read more

Jewel City - Water in Watch after battery replacement - Jewelry Near Me - Cedar Park, Texas

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Max is the best jeweler in the ATX we got my son bottom grill done last year so it was only right that we get the top done. And what makes it better it was done in less than a week in just in time for Christmas. Definitely recommend anyone looking for the best deal in the city!!! read more

Jewel City - Jewelry Near Me - Cedar Park, Texas

Good selection and variety. Reasonable prices. Very friendly sales staff. I also have had a repair work done and was very happy with the results and price. Definitely recommended! read more

Usually if I have a great or bad time at a place, I either come back or never again. I would never write a review, but I think this place is worthy of my first review and I can honestly say it has one of the best service I have ever received. Usually when you go to a mall, there's plenty of kiosks and sometimes you just keep walking, but with the crazy amount of selections they had, you had to stop and admire. I needed to buy a present for my mom and the gentleman named max helped me find the perfect present at a great price. I highly recommend if you stop at the mall, stop by here, it's a great little place. read more

Excellent prices, great selection and amazing customer service. Thanks for all your help! Will definitely let my friends and family know about your shop. read more

Bought ring for my wife. Amazing customer service. The guy named Max went above and beyond to find the best ring possible. Jewel city is the best example of customer obsession. Definitely will do business in future. Regards Scott Redd. read more

This should be a 0-star review, 1-star is way too generous. Let me start by saying, I did not purchase anything here or interact with the employees personally... But that was because, as I was walking up to their counter, the sales guy was greeted by another customer (about 10 feet away from the counter) who simply asked "Where is the barber shop in the mall? Which direction?".... To which the sales guy (older gentleman, probably late 40s) answered with "Why? You need to trim your [insert not so nice, slang term for hair found in the genital area]????". He laughed, and I honestly didn't wait long enough to see the other young gentleman's reaction. It was offensive and inappropriate. In a business setting, even if they were acquaintances, that was in no way something ANY customer should overhear. read more

I wanted to change the battery for my watch which is very hard to change and no one even tried so than I stop at jewel city and the guy order a special battery for my watch,, not even change he cleaned all my watch and give a new look to all my diamonds on watch, top of that I was little scared about price but shocked when I paid almost nothing ,,,, thanks max for a best job. I will be coming back and all my family friends will be. read more

Jewel City - Jewelry Near Me - Cedar Park, Texas

I didn't expect to spend alot of money but I'm glad I did because the guys helped me pick out the best grill for me..they were very helpful and understanding with what I wanted. Not to many people have patience but they were very patient with me and my wife. I recommend everyone who want a custom grill go to Lake line mall jewel City. Perfect spot to buy jewelry and grillz read more

Just bought Christmas gifts for wifey and my Family. Exeptional service and pricing. Thank you Nabeel for all your help.

Purchase wedding rings here and not even have it for a month and the stones are falling out and then tried to get it repaired. The sales person charge me $20 per stone... Will not recommend purchasing anything from here read more

Ive done business with jewel city twice. On the first occasion, I described to the salesperson a particular bracelet (14k 7in cuban link name plate bracelet) that was not available at their store front but could easily be ordered and ready for me two days later. The salesperson assured me i would love the bracelet and if i didnt like it when it arrived, a full refund of my deposit will be issued. 2 days later the bracelet is perfect except its 10k and not 14k as agreed upon. I was given a full refund as promised. Which bring me to my second experience with this retailer. I come back a few months later for the same piece of jewelry. I come in pay the deposit, i leave, then i return 1hr later to cancel the order. The same salesperson told me i needed to wait until the next day for my refund and that there will be a $15 restocking fee if the order was already shipped. I acknowledged i understood and left only to receive a TEXT MESSAGE stating: "What's up ___, there is a problem on my end, the order has already been competed and shipped out and my account has been charged! I can only do an exchange for some other product or complete the existing order! Please advise! " After realizing this is not the deal that we agreed on, i called the salesperson to get his managers phone number but was given a false number. read more

I recently visited this establishment and I was very pleased with their selection of jewelry. I was looking for something for my daughter and the staff was very helpful and polite. I will continue to come here to buy my jewelry. I will gladly recommend them to family and friends. read more

Dropped off a watch, asked the employee if he could order a new band for it. Got a phone call two days later that said "Your watch is ready". When I go to pick it up, the employee shortened the original band instead of ordering a new one. I refused to pay for it and demanded a new band be ordered. Came back a week later after hearing nothing from jewel city and was told it would take 3 months for the new band to come in. Came back 4 months later after hearing nothing and was told that my watch was in their "repair shop". This situation has gotten odd. I may have my attorney pay jewel city a visit in order to retrieve my stolen property. I will never do business with this place, these people are fraudulent. read more

i love the ppl there, friendly and they have the best merchadise, gold , diamonds..i custom made a texas ring with diamonds love it, best prices... and also fix my gold chain from here.. read more

The gentlemen there are amazing. If you looking to get a custom grill this is definitely the place to go great customer service and quality merchandise. I DEFINITELY RECOMMEND TO EVERYONE!!!!!!!!!!!!!!! read more

bought a Versace bracelet and got a free gift. they are super friendly and I would definitely recommend this to other people. I love shopping here for family and they have the best deals. read more

Loved the collection! Great prices very reasonable. Bought a 14k chain and earrings and absolutely loved them! Definitely going recommend it to friends and family. read more

I can't believe the other reviewers, I repaired my watch here and the service was great!

Bought some gold at a reasonable price recently as a gift and the staff were very kind in assisting me. I will definitely return for more as the recipient loved the quality of the piece. read more

i love love love the ring i bought here. i gave it to my girl friend she feels like a freaking princess!!!!!! it's the perfect size and it's super adorable. read more