Very friendly folks. I was looking for a specific gift to replace some jewelry that was stolen a…read morefew years back. Bob Carr was excellent, he showed me the diamonds and had them set in a matter of hours. What I thought would take several days took hours and I picked them up later the same day. Prices were more than fair, quality and workmanship were excellent and again, very friendly people. I will be going back for future purchases.

I had a gold bracelet clasp repaired by WJ. The clasp broke. I took it by WJ to see what they could…read moredo. I was told that there would be a charge of at least 50.00. And they would get back to me on the estimate. I decided to take the bracelet over to a competitor. They fixed it on the spot at no charge! And prior to this repair. I used my diamonds from an old tennis bracelet. I had a gold diamond bracelet created. When I went to pick up the 1,500. bracelet I received a phone call. While I was on the phone I was asked if I would like a discount of 250.00 for the remaining 24 diamonds off. Foolishly. I nodded yes while still on the phone. I was taken advantage of. I still kick myself when I think about it. And the diamond bracelet that was created by WJ. A diamond has recently fallen off and lost. There is something to be said about honest, quality work, and outstanding costumer service. So I will take my business to RWJ.

So glad we found Titan Jewelers! Tahir is wonderful to work with and the customer service is like…read moreI've never seen before. My wife and I initially went to go get our wedding rings fixed and have the jewels tightened. They did a great job and Tahir gave an extended guarantee on their repairs. When one of the stones was still acting up, he honored the guarantee with no issues and even gave me a temporary ring to wear while my ring was being fixed. He was very responsive with communication over text message throughout the process. When our initial pick up time didn't work out he even delivered the ring to us personally, and he threw in a wonderful gift with it as well! Next time we're looking for jewelry, we will definitely be coming to Titan Jewelers. Thank you Tahir, you're truly the best!!

Went in for a repair on a 25 year old 14k gold bracelet and it wasnt only repaired, but also shined…read moreand restored in less than the 3 days he initially quoted me. Very happy with the work done and the customer service provided! The shop itself is very nice and clean. I will be back for new jewelry soon!

Nisha did a great job helping me select wedding attire! She took her time to coordinate the colors…read moreand gave tips on how to wear the pieces. Thank you for a great experience!

Nisha is an AMAZING henna (Mehendi) artist!! I recently had the pleasure - and good fortune - of…read moreavailing of her expert services for a Mehendi function I hosted in my home. Every single person who got henna done that afternoon commented on her artistry and skill and how unique her designs were. And she was super quick! With her bubbly personality and sense of humor, she was a hit with all the guests and all of us had a lot of fun at the event. Nisha also had lovely Mehendi decorations for rent - colorful, yet elegant - and my house looked very festive and inviting with her props and accessories. I would hire Nisha again in a heartbeat and highly recommend her services.

Best Jewlers out there can't get better than this!!! I would most definitely recommend Sam to help…read moreyou out to find your piece.

Sam and Prue are awesome! Great Jewelry kiosk, helped me to fix a delicate necklace. Quick service…read moreand professional repair! Found them to be the most decently priced when it came to repairs in all of Barton Creek mall!

Go into the Fiesta, turn left, go past the first jewelry store (they are NOT the same) and go to…read morethe shop at the end. I decided to change my watch battery myself because I was pretty sure it wasn't worth the money to have someone else do it. It went well until I found out that my model of watch requires a watch press to reattach the backplate. It was a Sunday evening and I knew if I didn't take care of it then, I'd put it off for too long. So I found pretty much the only place nearby that was open Sunday evening. Lu put the back on for five bucks and told me that she'd have done the whole thing for ten. Considering the hassle I went through trying on my own and the two dollar battery, that would have been a much better deal. If I ever find my other watch, I'll bring it straight here. I wasn't there to shop, but the selection looked very nice and Lu took great pride in telling me about their equipment and her son's drive and ability to work with just about any adornment you can imagine. If I find myself someone to buy jewelry for, I'll definitely be back to take a closer look.

Best experience I've had with a jeweler. Came in for a repair and they offered same day service for…read morehalf the cost of my previous jeweler. Learned a lot about the owner and the business. Inside the fiesta, take a left and go all the way down to the last store.

The hubs always buy watch batteries for our watches from Ray's Watch and Jewelry Repair and have…read morebeen doing so for many years. You can purchase a three-year warranty for batteries for each watch. This warranty has been handy when we have needed batteries. Ray's batteries have been extremely reliable over the years. He also sales watches, watch bands and an assortment of jewelry and accessories. Today when I was in the shop I noticed a number of crosses, which I had not noticed previously. The watch battery warranties are reasonable and affordable. Installation of batteries have been done quickly and with excellence. My hubby thought I might like some earrings they were selling. I did but decided to wait before buying.

I purchased two Energizer watch batteries with a three year warranty three months ago for a Seiko…read moreand Swatch. Three months later, the Seiko was three hours behind and my Swatch completely stopped. Ray argued with me twice and said the Seiko was still working. I told him, "It's three hours behind! I can't tell time and I'm late for all my appointments!" He said both batteries were fully charged but didn't know how to open the Swatch to ascertain why it stopped working. When I asked why my Seiko stopped working, he said, "I don't know." I asked, "Aren't you a watch repair shop?". Ray said, "It needs to be serviced." I asked, "How much does it cost to be serviced?" Ray said, "I don't know. My watch repair guy isn't here today." I'm not sure why the store is called "Ray's Watch Repair" when Ray doesn't know how to repair watches.

I don't mean to sound cliche but these folks are a diamonds...and not rough ones…read more I needed a same day ring appraisal for 3 rings for insurance purposes and I called 8 other local jewelers before finding Matt and Kaitlyn at the Diamond Room in Austin. It seems to be a common theme in the jewelry industry that there's a traveling appraiser that visits each jeweler only once every month or two so it's difficult to get a same day appointment. The Diamond Room gave me a same day appointment and excellent service in their beautiful and private Austin location. But I have to write this review because they went way beyond what I expected. They gave an excellent appraisal of course but also inspected, cleaned and polished my rings. The Crown Jewel is that they use appraisal software that hooks into the top rated jewelry insurance company and my appraisals were automatically connected and within 24 hours my application for a policy was accepted and my jewelry insured. I had already shopped around and the price I was offered was fantastic. And the best part...wait for it...is that I never have to get appraisals every few years. Now that my jewelry is described and documented in the system the appraisals are automatically updated annually. With the price of gold doing crazy things...this is huge...and it saves me a lot of time, effort and money. I'd say that it will actually pay for itself from this day forward. Thank you Matt, Kaitlyn, and Daniel! I appreciate all you were able to do for me.

I can't believe I haven't written a review yet!! I've been using Austin Diamond Room for almost 10…read moreyears now they're FANTASTIC!!! The team (they've definitely grown!) is amazing and so welcoming for any jewelry needs even down to me buying my watch battery replacement with them I have bought already made jewelry - they have a great show room. I've also created custom jewelry with them. My ex-husband made my engagement ring custom with them secretly. After we were engaged I custom created his wedding band to commemorate his grandfather who had passed away and he wanted his old wedding ring. Matt designed it PERFECTLY I'm now in the process of repurposing some stones from some old jewelry and creating a custom ring! Seriously, if you've never designed your own jewelry I highly recommend it's a blast and so meaningful. I also just found out they buy jewelry, certain metal (I had a random ounce of pure silver ‍) and some coins too which I never knew until the other day. SCHEDULE YOUR APPT AND ENJOY!!!! ** I'll update the pictures when my new custom ring comes in! **

Great service Would…read morerecommend I had a fantastic experience at jewel city - The staff was incredibly friendly, knowledgeable, and patient in helping me find the perfect piece. The quality of their jewelry is top-notch, with stunning designs that stand out. Their prices are fair for the craftsmanship, and they truly go above and beyond to ensure customer satisfaction. I'll definitely be coming back for future purchases and highly recommend them to anyone looking for beautiful, high-quality jewelry!

inconvenient they send the grills off and it takes forever to come back. the jewelry fades if I…read morecould give it 0 stars I would but I'm forced to give it a 1 star