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Jet's Pizza
4.3
(271)
$
Pizza deliveryClosed
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54321
4.3
(271)
Reviews
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deep dish25
phone10
wings9
detroit style8
+6
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Nathan Sparks
2 reviews
10 hours ago
NEW
Been a long time customer of Jet's in Destin. Unfortunately tonight will be my last time patronizing this place. Ordered two pizzas for takeout at 6:12 and was told it would be 40 min before they would be ready - no problem! Walked in ... More
Ryan Taylor
Local Guide·47 reviews·2 photos
5 months ago
You have gotta try this place. I got the Detroit pep with the turbo crust. Jeff walked me through the whole menu and told me what they do best and he wasn't wrong. I've had plenty of deep dish pizzas and you're not getting anything better ... More
Bill Edwards
17 reviews
3 months ago
I'm not sure the guy that's always there is the owner, but I assume so. Super friendly and super polite. Really cares about his customers.
Today, I got a free pizza from Jets as a result of entering my birthday in the ... More
1
Leyton Martinez
65 reviews·32 photos
a year ago
Take out | Dinner | $20-30
I am a firm believer on treating each customer fair & equally. While waiting for my order the gentleman that was ahead of me got his food to go & asked for a cup of Ranch dipping sauce. Grace the lady who was working the register at the ... More
7
Jet's Pizza (Owner)
a year ago
Hello Leyton, We also believe each customer is as important as the next! We're really sorry that you feel like you were treated unfairly. Grace consistently provides great service to our guests. After talking it over, with her, our only conclusion is that the gentleman who got his order before you had already purchased a ranch but hadn't received it yet. That's why Grace happily got it for him. We do occasionally give out samples, but the 4oz cups are on the menu at 90 cents each. And since our ranch is soooo tasty, customers do indeed take it home by the bottle. A reuseable 12 oz bottle sells for $4.49. Please call the store if you'd like to discuss this. We truly try very hard to achieve nothing but the best customer experience for everyone who walks into our place. Call the store if you like to discuss further.
Sincerely,
Jeff
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Nathan Sparks
2 reviews
10 hours ago
NEW
Been a long time customer of Jet's in Destin. Unfortunately tonight will be my last. Ordered two pizzas for takeout at 6:12 and was told it would be 40 min before they would be ready - no problem! Walked in the door at 6:50 and gave the young lady behind the counter my name. She confers with her teammates and tells me it will be 5 min - still no problem. 5 minutes comes and goes, 10 min comes and goes...I'm getting antsy. I flag down the same young lady (one of at least 8 or 9 people working there). She apologizes and tells me that it will literally only be another min..she offers me a cookie or a drink for compensation for my wait. I decline, and say "I'm a local, so maybe just a discount on my next visit." She agrees. Another 5 minutes come and go. I see a guy walk by who looks like he might be the owner and flag him down. I explain the issue and share my frustration, noting that I'm a long time customer. He tells me he can't "play favorites". I tell the guy that I've now been lied to by his people three times - once that my pizzas would be ready in 40 minutes, once that they would be ready in 5 min, and again that they would be ready in 2 min. He goes back to his crew manning the massive pizza oven. That's when I see what looks to be one of the pizzas that I ordered (still uncooked) being loaded into the oven. He comes back over to tell me "they are putting it in now". Keep in mind I have now been in the restaurant for at least 30 min being told "any minute now" - in addition to the 40 min that I waited before heading over to pick up my order. I told him to forget it and demanded a full refund. He asked if I still wanted the pizzas and I said absolutely not. I told him wouldn't be back. He attempted a half baked excuse about being understaffed, but based on what I saw there were more than enough people working in this place. Instead, the Jet's employees would benefit from better training (especially when it comes to customer service). read more