I would like to file a formal complaint regarding the Jet's Pizza location in Destin. On multiple occasions, I have attempted to place an order through the Jet's Pizza app. The app consistently indicates that the store is open and accepting orders, with estimated preparation times of 30-45 minutes. However, when I proceed to checkout, I am informed that online ordering is unavailable because the store has closed online orders. After contacting customer support through the Jet's Pizza app, I was told that the store itself had disabled online ordering. What makes this particularly frustrating is that when I visit the location, the store is clearly open and actively serving customers. On one occasion, I went in person to place an order and felt as though my business was an inconvenience rather than welcomed. The interaction left me feeling like I was creating a problem simply by trying to order food. I understand that staffing challenges can impact operations, but customers should not be misled by the app indicating that orders are available when they are not. Additionally, customers who choose to visit the store should be treated with professionalism and hospitality. This location serves one of the few quality Detroit-style deep-dish pizzas in the area, which is why I am not advocating for the store's closure. Instead, I hope management will address these issues by improving communication between the store and the app, ensuring accurate ordering information, and fostering a more customer-friendly atmosphere. Thank you for your time and attention to this matter. read more

really wanted to like Jet's Pizza, but unfortunately this was a big letdown. The pizza tasted very similar to Pizza Hut--and that's not saying much. It lacked flavor, didn't feel fresh, and just didn't stand out in any positive way. I understand prices can be a little higher when ordering through DoorDash, so I tried to factor that in--but even setting cost aside, the quality just wasn't there. Honestly, even if someone offered to pay me to eat this again, I'd pass. Not something I'd order again. I really wish I could give it NO STARS!!! read more

Food, price, service and aesthetics make this a great option for pizza when in Destin. Casual pickup location with one bench for a quick bite outside. Menu was overwhelming for me but we settled on cheese and pepperoni Detroit style. It was hot and fresh when we tried it and definitely a palate pleaser. Winner, winner, pizza dinner or lunch read more

The pizza and wings were delicious! The girls that were working there, Was very effective, told us that it would be about 20 minutes, which was correct! I definitely would eat there again! read more

Super good Super friendly I go anytime we're in destin. Super clean store as well. I recommend it to everyone I know read more

Taste was very good, BUT it weighed like a lead lined brick! Heaviest pizza I've ate in years. Like I said tasted good but... read more

Jet's Pizza - Large pep, ham, onion, mush, green onion pie with turbo crust - Pizza Near Me - Destin, Florida

BEWARE!!! DO NOT ORDER FROM DESTIN JETS!!!!! Our order was never delivered. We called twice to get refunded after waiting 2 plus hours and were hung up on twice. We asked for a confirmation of refund on our credit card and got hung up on again. They are scamming the Destin public. Go elsewhere !!! If I could rate a zero star I would.... read more

Anytime we travel to a location with a Jet's Pizza we will pick up an 8-corner pizza. The Detroit style pizza and Turbo Stix remind me of Friday nights growing up - pan pizza, breadsticks, and friends enjoying what we considered the finest of dining. Great stuff, Jet's! read more

The pizza was amazing , there were no complaints from anyone . The price was great & the service was good .

My wife and I were in Destin to partake of some live music by one of our favorite bands and needed something to eat before the show. Now, I have to say that the idea of pizza has gotten pretty generic to me, as the pizza places here in the south have kind of left me cold, as many of them are the same basic thing, or are corporate entities churning out the most basic product. But Jet Pizza actually knocked my socks off. This is easily the best pizza I've had since moving down here. Nice rectangular pie and I split half of it with my wife with my side being pepperoni and pineapple, and hers being bbq chicken. The crust was seasoned well, and the pie was quite flavorful. The sauce was tangy, the pepperoni was tasty and not overly spicy or greasy. It was a good experience. When we were looking for a place to eat, it seemed if this was a good dine in option, but beyond a couple outside tables, it's not really so much a dining spot as a take out spot. The staff was spectacular and quite helpful with navigating their huge menu. Very professional, very fresh, and very delicious. Just a couple slices of this monster pizza filled us up for the night before the show. If you're in Destin and looking for pizza on the fly, this is your joint. It doesn't disappoint. read more

Jet's Pizza - Pizza Near Me - Destin, Florida

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Rainy day so we called in a delivery order of 4 corner meat pizza with Pan crust, another 4 corner pan veggie, medium salad that we planned to share along with mild buffalo wings. Let me tell you Everything we ordered was absolutely perfect and delicious this was our first time trying Jett's and we will absolutely order again. Thanks so much we will order every time we're here. read more

ALWAYS excellent pizza from Jets! I particularly appreciate this locations because they went above and beyond for us on this one! We were in town on vaca and could NOT find a pizza place open for orders on Sunday at 7:30pm. The place we originally were trying to go with closed at 8pm so they obviously were not taking orders by the time we were looking at options. This location advised us that they don't normally deliver but went ahead and made an exception this time for us, which was SO nice because we really had no idea where to go and were exhausted after driving all night to get to our destination and then spending all day trying to get into our hotel and situated. The delivery ETA was roughly 40 minutes, which we were fine with since that tends to be the standard. This location texted us about three times with updates throughout the 40 minutes, once to let us know they were working on preparing, once to let us know they were getting ready to leave and once to let us know they were on their way. This seemed SO attentive and much appreciated. We made sure to leave a big tip! Only downside is they forgot our garlic sauce, but ... the pizza was devliered timely and made to perfection!!! So, we were so happy to be accomodated! read more

We got one of their eight slice, ultra thick pizzas, half pepperoni (small cup type) and half mushroom. First of all, you'll notice how much the box weighs. You could do reps with this pizza and get a workout. One pizza easily fed four of us and we had three slices leftover. I didn't have any of the mushroom side, but the pepperoni side was excellent. I chose the little bold cup style pepperonis and they were a little spicy with lots of flavor. The sauce is bold, very good and the cheese has a nice stringiness to it. The bottom of the pizza is also a lot like Pizza Hut pan pizza, which is good, if you like that. The downside? It's expensive. I think that one pizza was $40, but you easily get enough to feel four normal people. We will go back. read more

Great pizza. Had the NY style crust with sausage and red onion. Choice of crust flavors. Chose the garlic which was just the right amount of flavor and was a great addition. Generous amount of sausage and crust was just thin enough with a crisp edge cut wide enough to fold in NY style. Fast service. Highly recommend! read more

Jet's Pizza - NY style crust with sausage and red onion - Pizza Near Me - Destin, Florida

Did not like thier pizza at all. There was nothing on the edge of the pizza for at least two inches. And it did not taste fresh.

Pizza was delicious, services was fast and we enjoyed some good homemade taste of Chicago pizza

Ordered food went to pick it up an hour later and it wasn't ready. Very hard to order unless in person.

Yummy pizza especially the chicken bacon ranch. We also had pepperoni and another specialty pizza. All were excellent.

Placed an order on a Wednesday night at 6:15 for a pizza and salad. Made several calls to this business to see where our pizza was after an hour. Was told multiple times our order was on its way. Finally delivered at 10:10 cold and no salad! Steer clear of this place! Would not recommend at all! read more

One of my favorite pizza chains. Definitely give it a try if you like deep dish pizza! Always a go to for quick pizza delivery with a great taste you won't be disappointed read more

We had Jet 10 Detroit style pizza and the meatloaves Detroit style. They both were fantastic! The sauce was good'. The bell peppers are cut small which is a must. Definitely ordering this pizza again. You get 15% off for ordering by text. read more

These previous ratings must be a conspiracy. JETS Pizza in Destin is Top 2 Best our area has to offer. Trust me!!! Good Pizza is hard to find here for sure. read more

We had a girls trip and was craving pizza. Been to Florida lots and lots of times but never really could find a good pizza. We have Jets in Ohio too so we ordered it. It tasted delicious! Ordered xtra sauce and they listened . The gentleman at the counter was very nice and out going. I will definitely order again when we get back down there. read more

Jet's Pizza - Pizza Near Me - Destin, Florida

Decent pizza for a chain. And for Florida fast food, the salad was freshly made right when we ordered it. We ordered a thin crust veggie. I saw the gal, who took our order, in the kitchen tossing the dough. Toppings were a plentiful. It came with the crust crispy like I wanted. My only issue is I wish they had indoor seating. It's mostly outdoor here or takeout!!! read more

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Lunch special is good and cheap for Destin. $10 with tip maybe? Two slices and a drink.

The pizza was delicious. Nice and crispy with plenty of toppings and sauce! Would definitely go back.

Not great. Came two hours late. Cheese sticks weren't BAD but they came close. Pizza tasted like elementary school pizza.

My FAVORITE pizza and always a MUST when in Destin! The owner Luigi had phenomenal service for us. We got a deep dish pepperoni with turbo crust and cinnamon sticks, tasted delicious! read more

Jet's Pizza - Cinnamon Stix 12 Pcs - Pizza Near Me - Destin, Florida

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Love their pizza, BUT, we were charged a PICK UP FEE to pick up the pizza they had just made. AND, we ordered it online about 2 hours ahead of time for 5:30. Was it ready? NO! Hadn't even started it. Awful service and OUTRAGEOUS fees!!! read more

I have never had jets pizza before so this was a totally new experience. I was pleasantly surprised as this was a very good Detroit style pizza. Good job guys! read more

Ordered deep dish pepperoni takeout. It was a perfect lazy dinner option, and it was delicious!

Horrible pizza and even worse waiting time. Do not recommend unless you want to eat 3 hours after you order.

Best pizza in Destin and surrounding area! The service is great and always friendly! Mary read more

Ordered a half and half pizza one with buffalo ranch chicken and the other side was Aloha BBQ chicken, both were fantastic!

Great service. I think it was just mediocre for pizza. Will try again if convenient.

OH.MY.GOODNESS!! Their 8 corner deep dish was delicious!!! Toppings piled high, to the corners and talk about fresh ingredients! WOW Unfortunately, they wouldn't make mine calorie free LOL Don't listen to bad reviews, this place is so good that sometimes there just too many orders. Can't wait until we're in town again. We'll be back! read more

I reviewed this place awhile back, but apparently the review was deleted. My guess is that Jet's pays Yelp so they get away with some stuff. Anyway, last time we came here, they completely and totally forgot about our order even though we were ordering in-person and we were the only people there. So basically we were looking eye to eye with the employees for over half an hour and they never thought to think "why are these people even here? We have no orders". But they did have an order. Now we get their marketing materials via text, which says they will give a discount for a good review. Bthats completely and totally against the terms of service, but again, Yelp cares more about money than ethics. read more

The manager told me "the oven is set at 550 it will kill any germs" when I asked why the pizza maker did not have on gloves. She said it was optional. read more

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Nice version of Detroit pizza. They really nail the crispy edge (I suggest ordering it extra crispy or "4 corners" style). I usually get plain cheese but the pepperoni is also good. My favorite pizza spot in the Destin area. They also have some fun specials. read more

We ordered a medium hand tossed pizza and a small thin crust, as well as a salad. Both pizzas were good but little cold (that's DoorDash for you) but we didn't have to fight the traffic or crowds. Salad was fresh and HUGE, well over 2 portions. The homemade ranch was wonderful. read more