We scheduled them for a deep clean of our split units and the condensing unit. They were very…read moreknowledgeable and thorough. Answered every single question I had. Initially I thought it was "overpriced", but it was DEFINITELY worth the money. Everything looks brand new again!

The best ever! Alex and and everyone else who works there are great. They are fast, efficient and…read moregreat to work with. I recommend them!

RLF Heating & Cooling is the ABSOLUTE BEST! Bob Fleming will be my HVAC guy until the day he…read moreretires (hopefully never!). It's difficult to explain how much I recommend RLF Heating & Cooling. Where do I start? In mid-June of 2026 both our upstairs and downstairs A/C systems were completely dead. Bob Fleming came to the rescue in a big way! It was H-O-T hot! And it was very uncomfortable to sleep upstairs with no A/C. We decided to install a SEER20 Bosch 36k BTU Bosch heat pump A/C system, which supplies both A/C and Heat at a cost effective rate. It was a big project that also required replacing the air handler in the attic. Since this wasn't going to happen overnight, Bob went out of his way and bought 3 new window AC units for us to use upstairs (which he installed) until the work was completed. He didn't charge us a penny for these. He let us borrow them for free! That bridged the gap perfectly. The new A/C system works perfectly! It's quiet, efficient, and very professionally installed, along with a smart Ecobee thermostat that I quite like. The heat pump also supplies heat during the winter. Bob smartly set it up so that it automatically uses the heat pump when the outside temperature gets down to as low as 35F. If the outside temp goes below 35F, then the energy source automatically transitions to our pre-existing natural gas system. Supposedly that's the sweet spot to use both systems as effectively and cost-conscious as possible. It's brilliant! Bob also reinstalled our old A/C lines that went to three different mini-split systems on the first floor. He professionally pressure tested everything, and it's all working perfectly. Bob was so polite, asking whether it was okay to work past a certain hour as he wanted to get the job done as quickly as possible, while also respecting our family's privacy. He cleaned all of his work up leaving nothing behind. That summer, I felt in a strange way that Bob became an extension of our family. He was so polite to all of us. We thoroughly enjoyed having him around the house, and completely trusted him. I am so fortunate to have found RLF Heating & Cooling. His reviews were fantastic. That's why I reached out to him for our projects and he still totally surpassed my expectations. RLF Heating & Cooling for the win! 100% recommended!

Bob hardworking and conscientious. I recommend RLF for any HVAC project…read more Was quick to replace our failed unit during the busy summer months.

Quick and affordable services with a gentleman who was super polite and friendly. He responded in a…read moretimely manner and came as quickly as possible. Fixed the problem in less than 30 minutes, and was super helpful in explaining things. Our toilet had a clog and he was super knowledgeable about what it might be and how to fix it. He came within an hour and was done before I was done doing a sink of dishes. Considering he does everything minus AC work, this is definitely a number to be saved and used again. 10/10 will be using again and would recommend for all your plumbing needs!

Had dripping water from ceiling in the basement. Didn't know from exactly wear. Was scared it could…read morebe costly to repair. I put it off for awhile. Then got brave and called 3 different plumbers. Sean answered, said was in the area, was polite and knowledgeable. Was the toilet water supply hose. Also replaced gaskets in tank. Leak stopped. Happy customer here !! I recommend him. Plan to replace the entire toilet soon and will call him to do.

Great service and very reasonable prices. Bob always calls me back and comes out to take care of…read morethe problem very quickly. I highly recommend using these plumbers.

Strongly recommend Surefire Heating & Cooling for your HVAC projects. Jeff was incredibly easy to…read morework with - transparent, knowledgeable, and took the time to ensure my wife and I were happy with the air source heat pumps he and his team installed. They were knowledgeable with the MassSave programs, which was crucial to helping us get the project financed and the rebate processed. Most importantly, Jeff continued to check in with us months after the project completed to ensure we were happy with the performance of the units. Trustworthy people who do good work - cannot recommend them enough!

From the owner: Surefire Heating & Cooling provides heating and air services to the Middleborough, MA area.read more

Called me before arrival. Professional, polite, knowledgeable and friendly. He completed the job he…read morecame here to do in a timely manner, cleaned everything up and then explained to me in detail what he did and also pointed out some other related work that needs some attention down the road. I highly recommend his service....

Not only was he on time, but it turned into a much bigger project than expected. The smell itself…read morewas enough to drive most people away but he didn't complain and did a wonderful job!

We had no hot water for the past week. I called Crystal and mentioned the issue. Three other…read morecompanies wanted us to replace the entire system which was a huge price tag. I was told that because my system was outdated, repairs would be difficult or impossible. Crystal right out said that's not true and the electrical panel could be replaced, connected me with an electrician and resolved my issue. Her husband Levin came to check the system. Everything is now working perfectly. I highly recommend this company. They're wee upfront and honest.

Kevin did a great job! He was very nice and very nice and professional. They provided quick…read moreservice. He was very informative about some issues with my old unit, and I felt like he cared about the people he serves. His wife was helpful on the phone too.

Responded quickly to my request to inspect our AC unit and home HVAC. We have been in our home…read morealmost 3 years and the builder recommended an AC condenser cleaning. Eric was our service tech - incredibly knowledgeable about HVAC. Educated me on how it all works and the system parts involved. Reasonably priced for the time and effort he put into the visit. Feel confident this company knows what it is doing!! He also did not try to sell us anything. He provided reasonable recommendations (replace an incorrect AC grill and consider a service contract) that go the office for an emailed quote. Very happy with this initial interaction!

I'd give them a zero if I could. They put a Bosch combi unit in our house that burns my handicapped…read moredaughter and refused to do anything but to suggest a water tank. Our water goes from hot to cold to hot to cold then stays cold unless we turn on another faucet. They kept saying the unit worked but the unit does not work in our house. The pipes coming out of the unit are 3" and they retro fitted it to our 2" pipes. We believe that's the issue, the flow rate. They put it in our house without figuring out or even knowing if our plumbing would support it. They have reduced the value of our home. There's a lot more to this story. I went back and forth with this terrible company for more than a year. I will most likely open a civil lawsuit against them if and when we can afford to pay for repairs which one plumber said would be $6000. The cost of the install was $14000. I did this for our handicapped daughter so she would have a fairly care free home maintenance future. They don't care. DO not do business with these people!!!!

Found Michael thru Yelp and since he was local I called and asked him for a quote on new…read moreboiler/heating system as ours was leaking a little bit. He stopped by and gave us a quote which was very comparable to other quotes we received. We decided to go with Michael and a few days later (before our scheduled installation date) our boiler/heating system completely broke and we had no hot water. He again stopped by and looked it and offered to try to fix it temporarily. We appreciated the offer but we just waited for the scheduled installation date that we had already set. Michael had said it would take 3 days to install and it took 3 days. He arrived on time every day and worked all day in the very hottest of days. His subcontractor/electricians came on the last day and they were polite and on time. We asked them for their business cards in case we needed future electrical work. I've attached a photo of his work. Disregard the flooring as that where the old equipment was.

Michael is very professional and knowledgeable about his trade. Dependable workmanship. Takes pride…read morein his work. Very responsive,