I can't thank SSM enough. One zone of our house wasn't heating. Our usual company couldn't come for…read moreover a week. (!) Called another company who sent 2 guys for 3 visits because it just didn't get fixed. They charged us ~$2000 for replacing two things + labor, and the problem still wasn't fixed. At that point I decided to pivot. Went on a local FB page to ask for advice/names, and SSM came highly recommended. I called them on a Sunday and got an actual human in the office! (The other company has an AI assistant who sounds real. It's creepy.) Bruno from SSM came today, did a lot of diagnostic work, and figured out that the problem was electrical. We were charged just $232.50. Bruno took the time to explain things to us, and didn't try to sell us things. The only good thing to come out of this frigid situation is finding South Shore Mechanical. Thank you so much for your kindness and integrity! Don't ever change! Will definitely do business with them again.

Have done business with SSM for years and have always found them Reliable, Responsive, and fair. I…read morecan't say enough good things about this company. Special comment for Bruno, the chief technical person, awesome to deal with and extremely knowledgable about all things Heating and Plumbing related. They are definitely my first call when mechanical need presents itself in the future. John Corry, Hingham, Ma

I have been a customer of Lamparelli Oil for 33 years. I have never had a problem with their…read moreservice, their professionalism or their response to any emergency. We called on once on Thanksgiving because our furnace wasn't working. It was not one of their technicians that came out, it was Frank Lamparelli himself. He made the trip so his technicians could enjoy the holiday with their families. He has always been honest and informative.

I highly do not recommend doing business with this company. I can't go into all the details because…read moreI am debating legal action. They employ techs who are either unqualified or just don't care. If you contact the office with an issue, they speak to you like they are doing you a favor. Recently they subbed out service calls to somewhere in Georgia, odd for a local business. In my experience the only way to get them to call you when you have an issue is to stop paying them. They will contact you as soon as they don't get paid; but will act confused as to why you aren't paying them for a service that you didn't receive.

Worked with Mike, he is the owner. My heat wasn't working. Mike replaced a part, labor and parts…read morewas close to $1k. After a week, heat still wasn't working. Reach out and was told that I would be charged additionally if the issue wasn't related to the part he had already replaced (which I'm sure it wasn't). So I wasted $1k for nothing. Ending up reaching out to another HVAC company that confirmed I was grossly overcharged.

Very easy to do business with. Arrived on time and quickly handled my issue and took the time to…read moreexplain it to me so I could handle it moving forward. Much appreciated - would recommend to others. Called on Sat, arrived on Monday.

Quick to respond, professional and $ came in around what he spoke of on the phone. Came in and got…read morethe job done quickly. Would definitely call again if and when their services are needed.

The best ever! Alex and and everyone else who works there are great. They are fast, efficient and…read moregreat to work with. I recommend them!

Alex Calderone was recommended to me by a friend when my AC failed. With 90s forecasted in my…read morefuture I called. The phone was answered by the third ring by a man who obviously was multitasking like crazy! Turns out the phone was answered by Alex himself while he was in the middle of doing another job!! He was straightforward, telling me he is extremely busy but could come 6/1/22 between 8-10:00AM, just 10 days away. I said ok. He came right on time June 1st, texting me before he left with his ETA. I expected him to come, look and then tell me what was wrong setting up some time off in the far future to come back and repair. Nope. He said he carries lots of parts in his truck and usually can fix units right then and there. Let me say he is a smart & driven young man. I learned more about AC units from him in the short time he was here than from any other AC person. He is really big into educating you about your system which I totally appreciated . He told me maintenance is a big thing, suggesting that an occasional rinsing of the fins with a hose helps the unit run more efficiently. In the end he replaced my thermostat, cleaned the unit & added a hard start to the compressor all for less than $400.00. He did say that my unit is nearing the end of its life span, but said see how it runs this summer and if it's ok no hurry to replace. He is a respectful honest person who's not there to take advantage of you. He's really big into education & maintenance. It's obvious he really enjoys what he does. I highly recommend him!

Called Lambert's Plumbing & Heating for a service after my HVAC heat failed during the night. They…read moreanswered the phone early, scheduled an afternoon appointment and arrived on-time. The system needed replacing so we scheduled an 8AM start the next day for a complete new system installation. I was offered space heaters for my home, which was a very nice gesture. Because of the age of my system, I already had an idea of the replacement cost. Lambert's quote was well within the ballpark. No matter who you are, writing a big check can be stressful. Lambert's allowed me to purchase the heating component on the day of install and wait until spring to proceed with replacing and paying for the central air component. The technicians arrived on-time and were both professional and personable. The job's director, Sal, is a credit to the profession and the owner, Scott Lambert, came mid-day to address any questions or concerns I had, of which there were none. Everyone took great care with my home as if it were a million dollar property! Included in the job was a hardwired with battery backup carbon monoxide detector installed by the unit. I really like the new digital thermostat provided and large box of air filters...every little bit counts! If you are like me and do not have time to call 3 different vendors and price shop over what may amount to be a few hundred dollars difference between them, have comfort in calling Lambert's Plumbing and Heating 1st. The only benefit I am receiving from writing this review is knowing that my truthful experience might be realized by another future customer and they too will pass the recommendation on. Brian - Brockton, MA (Service date: 03.08.2019)

Replaced my bathroom faucet and as always did a great job. The were professional and came in a…read moretimely manner. I would recommend them! Scott was pleasant and when I told him what I was looking for he suggested some brands that I should look at.

Sadrack came to home to give estimate to replace a/c and duct work great price he did everything he…read morewas supposed to do but when I had a problem he seldom answered my messages it's been a year and still hasn't been get the problem resolved spoke to him last week was supposed to come out this week never got, good luck with him pricing is good service is terrible

Sadrack's experience and professionalism is top notch. His company always provides excellent,…read morereliable work well above standards of their competitors. The price is affordable and the work speaks for itself. We hired Sadrack L. In 2016 to install our central AC. Now, 2022 we needed a tune-up and called C&S. We were lucky to have Sadrack and his crew back. They saved us hundreds of dollars AND we know it the work was completed correctly!

Changed review. They called and apologized. Sent someone out to correct the issue. Said it was…read moretheir fault because they were so busy. Maybe they need something in place to insure things like this don't happen but we were in the middle of a bad storm. So in the end the made good. First off the person who came was very friendly and professionally. Was done with the job but the he said the boss wanted more testing done even though he knew what was wrong. That cost me more money. Got the bill and nothing was itemized. I was a little out off buy that but let it go. Then the next day they send a different person without the part and wanted me to pay for the job like it was new. He looked at the part and went off t get it. I canceled service. The right way to do this is the person who first came should have ordered the part and whoever was going to finish should have picked up the part so u pay for the install not for someone to start the job from scratch.

Called cause our boiler stopped working late night and they responded back first thing the next…read moremorning and had someone out within hours. Their employees were professional and clean working. They fixed the problem and then some. Great customer service that you don't always find nowadays