The best ever! Alex and and everyone else who works there are great. They are fast, efficient and…read moregreat to work with. I recommend them!

Alex Calderone was recommended to me by a friend when my AC failed. With 90s forecasted in my…read morefuture I called. The phone was answered by the third ring by a man who obviously was multitasking like crazy! Turns out the phone was answered by Alex himself while he was in the middle of doing another job!! He was straightforward, telling me he is extremely busy but could come 6/1/22 between 8-10:00AM, just 10 days away. I said ok. He came right on time June 1st, texting me before he left with his ETA. I expected him to come, look and then tell me what was wrong setting up some time off in the far future to come back and repair. Nope. He said he carries lots of parts in his truck and usually can fix units right then and there. Let me say he is a smart & driven young man. I learned more about AC units from him in the short time he was here than from any other AC person. He is really big into educating you about your system which I totally appreciated . He told me maintenance is a big thing, suggesting that an occasional rinsing of the fins with a hose helps the unit run more efficiently. In the end he replaced my thermostat, cleaned the unit & added a hard start to the compressor all for less than $400.00. He did say that my unit is nearing the end of its life span, but said see how it runs this summer and if it's ok no hurry to replace. He is a respectful honest person who's not there to take advantage of you. He's really big into education & maintenance. It's obvious he really enjoys what he does. I highly recommend him!

Bob hardworking and conscientious. I recommend RLF for any HVAC project…read more Was quick to replace our failed unit during the busy summer months.

Bob knows his stuff!!! ; stays with it until it is properly repaired. What more can I sayread more

Quick and affordable services with a gentleman who was super polite and friendly. He responded in a…read moretimely manner and came as quickly as possible. Fixed the problem in less than 30 minutes, and was super helpful in explaining things. Our toilet had a clog and he was super knowledgeable about what it might be and how to fix it. He came within an hour and was done before I was done doing a sink of dishes. Considering he does everything minus AC work, this is definitely a number to be saved and used again. 10/10 will be using again and would recommend for all your plumbing needs!

Had dripping water from ceiling in the basement. Didn't know from exactly wear. Was scared it could…read morebe costly to repair. I put it off for awhile. Then got brave and called 3 different plumbers. Sean answered, said was in the area, was polite and knowledgeable. Was the toilet water supply hose. Also replaced gaskets in tank. Leak stopped. Happy customer here !! I recommend him. Plan to replace the entire toilet soon and will call him to do.

Strongly recommend Surefire Heating & Cooling for your HVAC projects. Jeff was incredibly easy to…read morework with - transparent, knowledgeable, and took the time to ensure my wife and I were happy with the air source heat pumps he and his team installed. They were knowledgeable with the MassSave programs, which was crucial to helping us get the project financed and the rebate processed. Most importantly, Jeff continued to check in with us months after the project completed to ensure we were happy with the performance of the units. Trustworthy people who do good work - cannot recommend them enough!

From the owner: Surefire Heating & Cooling provides heating and air services to the Middleborough, MA area.read more

Called me before arrival. Professional, polite, knowledgeable and friendly. He completed the job he…read morecame here to do in a timely manner, cleaned everything up and then explained to me in detail what he did and also pointed out some other related work that needs some attention down the road. I highly recommend his service....

Not only was he on time, but it turned into a much bigger project than expected. The smell itself…read morewas enough to drive most people away but he didn't complain and did a wonderful job!

We had no hot water for the past week. I called Crystal and mentioned the issue. Three other…read morecompanies wanted us to replace the entire system which was a huge price tag. I was told that because my system was outdated, repairs would be difficult or impossible. Crystal right out said that's not true and the electrical panel could be replaced, connected me with an electrician and resolved my issue. Her husband Levin came to check the system. Everything is now working perfectly. I highly recommend this company. They're wee upfront and honest.

Kevin did a great job! He was very nice and very nice and professional. They provided quick…read moreservice. He was very informative about some issues with my old unit, and I felt like he cared about the people he serves. His wife was helpful on the phone too.

Responded quickly to my request to inspect our AC unit and home HVAC. We have been in our home…read morealmost 3 years and the builder recommended an AC condenser cleaning. Eric was our service tech - incredibly knowledgeable about HVAC. Educated me on how it all works and the system parts involved. Reasonably priced for the time and effort he put into the visit. Feel confident this company knows what it is doing!! He also did not try to sell us anything. He provided reasonable recommendations (replace an incorrect AC grill and consider a service contract) that go the office for an emailed quote. Very happy with this initial interaction!

I'd give them a zero if I could. They put a Bosch combi unit in our house that burns my handicapped…read moredaughter and refused to do anything but to suggest a water tank. Our water goes from hot to cold to hot to cold then stays cold unless we turn on another faucet. They kept saying the unit worked but the unit does not work in our house. The pipes coming out of the unit are 3" and they retro fitted it to our 2" pipes. We believe that's the issue, the flow rate. They put it in our house without figuring out or even knowing if our plumbing would support it. They have reduced the value of our home. There's a lot more to this story. I went back and forth with this terrible company for more than a year. I will most likely open a civil lawsuit against them if and when we can afford to pay for repairs which one plumber said would be $6000. The cost of the install was $14000. I did this for our handicapped daughter so she would have a fairly care free home maintenance future. They don't care. DO not do business with these people!!!!

Found Michael thru Yelp and since he was local I called and asked him for a quote on new…read moreboiler/heating system as ours was leaking a little bit. He stopped by and gave us a quote which was very comparable to other quotes we received. We decided to go with Michael and a few days later (before our scheduled installation date) our boiler/heating system completely broke and we had no hot water. He again stopped by and looked it and offered to try to fix it temporarily. We appreciated the offer but we just waited for the scheduled installation date that we had already set. Michael had said it would take 3 days to install and it took 3 days. He arrived on time every day and worked all day in the very hottest of days. His subcontractor/electricians came on the last day and they were polite and on time. We asked them for their business cards in case we needed future electrical work. I've attached a photo of his work. Disregard the flooring as that where the old equipment was.

Michael is very professional and knowledgeable about his trade. Dependable workmanship. Takes pride…read morein his work. Very responsive,

People talk a lot about giving 110%, which is really stupid. By definition, 100% is everything a…read moreperson or company has to give. Some have more than others. However, what you get compared to what you hope or expect can be way over or under. Expectations and hopes are limitless. In this case, the service was way more than I expected. In fact I can not imagine anything they could have done better. On top of all that, the price was less than a quote I got from my previous HVAC guy and Local HVAC was able to respond faster on a failed A/C system in 90 degree weather.

Brian responded same day and came out cleaned the AC units and said I didn't need any refrigerant…read more I had him replace my hot water recirculating pump and now it is so quiet. I am so glad I found this locally owned company! He was very honest with the price and I would always call him for any AC/Heat and plumbing issues!