horrible customer service.They lady's at the front were very rude and didn't leave me happy. Did okay job on dress nothing special. I would NOT recommend their prices are way to high as well. read more

I got my wedding dress altered here and it was done exactly how I wanted. She did an amazing job!

DO NOT USE THEM! This has been my WORST experience with a tailor (which I use tailoring services often because I'm short). I chose them because the majority of the reviews had been positive and I was in town staying with my family before my sister's wedding. I had called beforehand to make sure they would be able to do the dress in the time frame needed. I was assured that it was enough time to complete the work. I ubered to the store when they told me to come in and I had them take measurements for shortening hem of my maid of honor dress with my shoes on. As well, I asked they also remove the sewn in padded bra as well. I pre-paid for the service per their request. I show up on the pick up date which was two weeks after dropping off and it wasn't ready. I was told that it would be be could be a couple days, I was getting worried so I said I would take the dress now because I needed it by tomorrow as I was heading to the wedding location that day. So he told me that he will have someone come tonight to finish it and I can come back tomorrow to pick it up. I come back again to pick it up and visibly the pads have been removed. So I think, I'm in the clear. The wedding prep/festivities start the next day. After I put my dress on, it was clear the hem was never completed. It was still the same length from when I dropped it off. I spend the entire wedding tripping over my way too long dress. After the wedding, I called and explained that the hem was never shorted. He said he would have to talk to the team to find out and would call me back. I didn't hear back so I called again the next week. We were talking in circles when he finally discovered he initially had the wrong invoice written down so he had to go back and look for the correct one. We went over the issue then said that he cant give me a refund for the hem (the most expensive part of my invoice) because he cant see the dress. I told him I was living out of the state and could send pictures but he said that he wouldn't be able to tell from that. He told me he was the manager and offered up no solutions on resolving the issue. Then he became extremely rude and started yelling at me. At one point, told me to never call back and another he tried the "he'd get fired for issuing a refund" card. I know from when I dropped off the dress, he is husband of Jessica. After a bit more back and forth asking what I could do to show my hem and get a refund, he hung up on me. This was the poorest I've ever been treated as a customer and NO ONE SHOULD USE THIS TAILOR. Completely unprofessional. read more

She did a fantastic job altering my wedding dress! I know it wasn't an easy task since there was so much beadwork and all the lace needed to be removed to hem it and she made it look absolutely stunning! Highly recommend getting your dresses altered here! read more

This was my favorite place to go when I lived in Minnesota. This is hands down the best tailor place I've gone to, she is very detailed and reasonable priced! read more

Great experience! Great pricing! Wonderful turn around time. I asked for a more difficult hem on my wide leg jeans, couldn't be happier. Pleased at the price and I was able to pick them up in just a few business days. Will be back, happy to have a near by tailor- I'm short! read more

Ruined my heirloom mink coat!! Tailored the sleeves way too short. Also, I dropped off three pairs of sweatpants to be hemmed. When I did, the owner had me pre pay, and told me they would be ready in a week. I called her that evening, cancelled the pants, but said go ahead with the coat. When I showed up the next morning... She had hastily hemmed them anyway, shorter than I wanted. When I walk wind blows up my leg when I wear them. I hate that! When I asked for a refund, the owner instantly had trouble understanding English, and struggled to explain that she did not know how to work machine to give refund. This incident happened years ago, and I have not forgotten the experience and the fact that my mink is ruined. She messed up, I'm a small girl and have just about everything I wear altered. I now take me things all the way to MTM Cleaner and Tailors 240 Central Ave, Osseo, MN 763.315.1898. The European lady there is a master tailor/ dress maker. She is professional and super sweet! Fair prices and clothes tailored to perfection make the drive from Rogers well worth it! read more

One of the best tailor shops I have been to. She has reasonable prices and I love how my dress shirts turned out the first time I went there! I come there every time I need something altered. The owner is really nice and if I ever need anything faster than usual she always gets it done with out any problems. read more

They altered my daughter's prom dress. She had to have 2 inches taken in on a very fitted bodice, with a lot of beadwork and rouching. I didn't know how it was going to turn out, and had my doubts. It was done a week later, as promised, and it looks PERFECT! It fits perfectly, and you cannot even tell that it was worked on. It was $60 for the alterations, which is very reasonable. They were extremely friendly, and I highly recommend their services. read more