The Manager Christian is awesome! He was super accommodating- Thanks for the great service. Food was also great.

I would complain about the price until I realized all sandwiches are insanely expensive these days?? I'm not a big sandwich girly This was good! I liked the ratio of ingredients read more

Jersey Mike's Subs - #3 Ham and Provolone - Fast Food Near Me - West Chester, Pennsylvania

One of the best hoagies ever.The rosemary roll is unbelievable. The cheese steak was awesome also.we did not care for the roast beef turkey hoagie. read more

Jersey Mike's Subs - Fast Food Near Me - West Chester, Pennsylvania

Didn't have turkey on a Saturday at 11:45am.... The said they ran out of Salt and oil. We still ordered sandwiches, but they shoved them half wrapped in a bag. It's probably just this franchise, but they are a mess in there. Don't bother going. Wawa is the way to go! read more

If ya know me, you'll be surprised that I tried a Jersey Mike's Sub. My families roots are in South Philly, we moved right over the bridge in the early 1970s to South Jersey, but I still frequent Philadelphia. We call Subs a Hoagie, and we make a compelling argument. I'll post the story below this review. I don't visit many chain restaurants because the local establishments in my local area are always far superior. I kept seeing the commercials with my Italian brother Danny Devito, and I trust Danny, so today I decided to give J.M.'s a try. Service and employees. 5 stars, these guys almost hit Chick-fil-A friendliness level! Cleanliness and appearance. 3 stars, not dirty but not spotless. I ate at the location. It was just "okay" as far as comfortable seating goes. The "Sub" 3 stars. First, let me say if I'm ever far from home and I'm craving a Hoagie and my only choice was a Wawa or a Jersey Mike's, I would 100% pick a Jersey Mike's I had tried Subway a long, long time ago, and in my opinion, Subway is awful beyond words, and I'm amazed they exist in Philadelphia or New Jersey. I had a Jersey Mike's Original, which is basically an Italian Hoagie. I asked them to hold the peperoni because I've never had a Hoagie with peperoni, and I didn't want the peperoni to affect my comparison and judgment as to what I personally enjoy about a Hoagie. The employee offered to add 1 slice of each meat since I didn't want peperoni. That was very thoughtful of him, and I accepted his offer. The taste wasn't bad at all, the meat was sliced to order, and the toppings were fresh. Look, if I lived in Alabama and never had a real Philadelphia Hoagie, Jersey Mike's would have received 5 stars. In my opinion, what Jersey Mike's could do that would make me enjoy their Sub would be, #1 If you have a location in the Northeast, then get the bread from a local bakery such as Liscio's. Even if it's an option to their store made bread. I understand because it's a chain. Every location has to be exactly the same, so that suggestion won't work. I'm not saying the roll was bad, but for me, it didn't have the slight crunch of a roll from a good bakery. #2 Don't cut the rolls completely in half. Cutting them completely in half makes for a messy Hoagie. I never had a Hoagie with the roll cut completely in half. It was a little bit of a fight to keep the ingredients in between the bread. I get defensive when I see restaurants that use the word Philly, Philadelphia, or Jersey in their names, especially if they are located in a state that's not PA. or NJ, but I think that Jersey Mike's does a good enough job representing the basics of a good Hoagie, so I give them my blessings to bear the word "Jersey" in their name. * History of Hoagie One legend of the origin of the hoagie sandwich is tied to Hog Island. Domenic Vitiello, professor of Urban Studies at the University of Pennsylvania, asserts that Italians working on Hog Island in the old Navy Yard in the 1930's introduced the sandwich, by putting various meat, cheese, and lettuce between two slices of bread. This became known as the "Hog Island" sandwich; hence, the "hoagie" read more

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I called with probably the most silliest question ever and Christian answered my question with enthusiasm and was extremely helpful and friendly. I wish my local jersey Mike's had a Christian on their team. Customer service skills 10/10 read more

Wawa who? I'm no hater of wawa by any means but if I ever want a good hoagie (sub), I'm making the drive here. They do NOT skimp on any ingredients. I went in on a Saturday at noon and the place was packed. I didn't order ahead, but with how busy they were I was expecting a wait. This place runs like a well oiled machine because I was in and out within 5-10 min. I got the club sub "Mike's Way" on white bread and my wife got ham and prov. Mike's Way is onions, lettuce, tomato, red wine vinegar, olive oil, and spices. It is delicious and everyone should try it that way at least once. The inside looks like a regular hoagie shop, but they make sure to keep the counters clean with each sandwich they make which is considerate. Everyone I encountered was very nice and accommodating. Like I said, these sandwiches are stacked with ingredients! Will def return. read more

My third visit to this store and I have to say, something has changed, and not for the better. Being from Philly, I know what a hoagie should be and this ain't it. Flavorless, not pleasing to the mouth bread with bitter tendencies somewhere in the Mike's way toppings, and a serious lack of cold cuts resulting in a Subway-like experience. I have to admit I am wondering what I evidently liked here previously, or what has changed. read more

I'm a big time mikes client ..but this place ugh the staff is unwelcoming..portions are less than al other Mike's..and unclean how can the Mike's upper mgt not see this? read more

Jersey mikes is always good but this spot really hit the spot! Sandwiches were nice and full. Really don't have any complaints. Def would go there again! read more

I absolutely love Jersey Mike's. The West Chester location has good help. They are always polite. Way better than Subway. A great sandwich in a cool enviroment and good service. I go several times a week. Check it out. For a chain store, you will be overly impressed. read more

Completely in love with this place. The sandwiches and the staff are unbeatable. Customer for life!!!

A little pricey, but the best subs around! I like that you can get their Sub In A Tub, which is everything from inside the sandwich, on top of lettuce in a container. Make sure you join their rewards program so you can earn free stuff! read more

Excellent hoagies. Get it "Mike's Way" and that oil/vinegar/spices concoction is just right on an Italian Hoagie! And since we often take-out from here, they accommodate my request to put the "Mike's Dressing" on the side so the hoagie roll doesn't get soggy on the ride home! Every sandwich we've ever gotten here has been tasty and good...bacon/chicken/ranch, Italian Hoagie, hot roast beef and cheese...all great! Choice of white, wheat or seeded rolls, as I recall. Some sandwiches come in a "mini size" too besides regular and large, which is actually quite generous since the rolls are WIDE, but some you can get in only two sizes, and not the "mini." Recommend. Nice kids work the counter. Pepsi products only is my only complaint as I prefer Coke products! read more

I order from Jersey Mike's fairly regularly. It's a bit of a drive but usually worth it. In the last few months I'm not sure what has changed but the service seems to have declined. I order through the app to be sure my order is correct but it has repeatedly been on the wrong bread or missing an ingredient and lately though the order asks for it, never has oil, vinegar, s&p, nor oregano. Today was no different. What was different was when I went in to get my order at the pick up time. It wasn't ready so I stepped to the side to wait. The employee at the register asked my name and told the other employee to finish my order - my sandwich was sitting waiting to be completed while the walk in customers sandwiches were made. As he moved my order to start adding toppings he looks at me at tells me "Get a Pepsi out of the cooler over there for me." The Pepsi was for my order so it's not a matter of me caring that I had to get the drink, it was completely how it was said. The employee that had been at the register popped his head up at the tone in his voice and told him it was my order. I guess the sandwich making guy must have thought I was a Door Dash or Grub Hub employee? No apology for barking an order at me, nor for my late order and then I get home to realize not all the toppings were included. I realize the employee may be new but it's not worth my drive out there for ingredients to be missed on my hoagie and then to get barked at by a teenager. I'll be getting my hoagies at Wawa for a while and hope that the service at JM improves with time. read more

Went last week. It's basically the same as Primo, made and sliced to order sandwich's. The guys working were very nice. The sandwich's were good. Ham and cheese and a special Italian. Strange and uninviting plastic separating you from them. How do you keep that clean? Change it every day? I've eaten here a few times . And more then likely I will again. Very nice about putting stuff on the side. read more

So I'm comparing this place to Primo. It's about the same price, with a smaller selection. Primo also gives the advantage of making it very spicy, but sometimes it's a bit much for me. That's what I actually really liked about this place (not as spicy and smaller selection), they also cut the lunch meat in front you! My boyfriend had an Italian hoagie and I had a Baja chicken wrap. He loved his and I was crazy about mine too. We were pleasantly surprised by this place and will return. The chicken in my wrap had the texture and taste of real chicken (I'm lookin' at you Subway) and it all was very filling. I'm not sure if this place had sides other than chips though, but I guess that's what a hoagie place is like. 7/12/18- They gave my boyfriend and I a cookie when we told them exciting news (we got a new car). Ugh. Can't say enough good things. Thanks guys. read more

I love you guys and I know you have new people working there. They all need to slow down and get the orders correct. I ordered a #7 with bacon tonight. I didnt get tomatoes nor the bacon, which I paid for as an addition, but I did get pickles which I didnt order. I know you can do better. read more

Situation : Myself and two co-workers grab lunch on a Friday. Observations : Same gloves worn while handling payments and making food, no plates for dinning in, the Italian hoagie did not contain proscuitto but was advertised to contains said meat. Evaluation : Sampled the chicken parmesan and the Italian, decent sized but pricey, acceptable taste, bread not overfilling, skimped on the chicken, bit too much vinegar on the italian, rosemary roll was good with the chicken parmesan. Conclusion : ok, but not great. I would choose promos or cappriotti's. Wish 2.5 stars was an option here... read more

Good Subs, so much better than Jimmy Johns and Subway. I'm always in the mood for a good turkey sandwich, they give you more toppings here than other hoagie chains, and the toppings are always fresh. Plus this location is pretty clean. I just wish they would add soup to the menu. read more

My wife and I recently started to frequent Jersey Mike's in West Chester due to the good customer service we received in the recent past. Right across from Rita's the perfect food combination. It was early Sunday and clearly a different guy. He couldn't get our order correct for starters. But the kicker was he blew a long raspberry across my open hoagie. Deliberately! When I caught him I asked for a means to lodge a complaint. He smirked devilishly and told me to go to yelp. So here I am. He's a young curly blond haired guy who should be NO where around food. And if you look like me watch him closely when he makes your food. He clearly has some issues. He even seemed proud to lose the sale along with our patronage. He gave "the sauce" new meaning. Never again. read more

A few months ago I got a cheesesteak there. Least meat I've ever gotten in a cheesesteak. Maybe it was a bad day, but I've never gone back. read more

I decided to try this place out with a friend of mine. We call the order in, my friend goes to pick it up. When he shows up they claimed he didn't place an order and wanted to argue. My friend instead replaced the order. I ordered a grilled vegetable wrap. Which is peppers onion Swiss provolone cheese lettuce tomato and ranch. I open my wrap and the only thing in there is lettuce tomato and ranch. I call them and the person on the phone kept telling me what their veggie wrap is. Completely ignoring the fact that it's missing peppers onions and both cheeses. I eventually just get fed up with the arguing.. Yell some choice words and hang up. read more

I have gone to Jersey Mike's in West Chester for a couple of years now. The sandwiches my wife and I have ordered are great. Until recently. I pick up my orders and bring them home. A couple of weeks ago the Italian subs we ordered were made using the wrong rolls. Although disappointing, I just figured someone made a mistake and I wasn't going to worry about it. But this evening I made the same order and again got home to discover the subs were once again on the wrong rolls. Disappointing now became annoying. I will be opening up the sandwiches and checking before I leave next time. I shouldn't have to, but I don't want to pay a third time for something I did not order! read more

Ordered a Philly cheese steak got a chicken cheese steak. Overcooked, tasteless bad roll onions and peppers not cooked. Just bad. Never again. read more

Food was ok, tasted like an expensive subway sandwich. The sandwich sizes are small. The regular size about 8 bucks is the size of a mini hoagie any where else. We went there to try something new, and we had coupons... .due to the sandwich size and prices, we won't be going back. There is a better sandwich shop two doors down......go there instead. read more

The website is misleading when it comes to the catering. Make sure you add the correct amount of boxes. I thought I was ordering four boxes of sandwiches choosing the options that were presented to me when in actuality I was getting four sandwiches cut up into twelve pieces. Very misleading. When I called and questioned it even the employee said the website is misleading. Plus, it was way overpriced. I wouldn't recommend placing catering orders from here again. There are other places in the area that do a much better job and are certainly more reasonably priced. read more

Excellent sub!! And gluten free? Even Starbucks, subway and wawa don't have gluten free. Big hearts from me

Really friendly staff making some truly classic subs. Very fast service, prices are slightly high but you get a premium sandwich. Highly recommend the turkey provolone with oil vinegar mayo. You can't go wrong getting a sandwich here! Also the COOKIES... get one of the big Hershey cookies. It's life changing! read more

Love Jersey Mike's Subs!! Can't believe they opened one here! I've been going to Jersey Mikes while at the shore all summer and am so excited to have one here. The Roos and turkey meat are delicious!! Yum!! read more

Warm welcomes, patient and kind service, and delicious sandwiches. We got the #2 and #13. Mike's way is not only the simplest way to order, but a perfect taste for these two choices. read more

Best hoagie/sandwich place in town. Bread is always great and the meat is sliced fresh. Very affordable prices. Never had a bad sandwich from them read more

While shopping in the borough something caught my eye, a place that I did not remember, no matter how hard I dove into my memories. After short consideration, I decided to walk in. I pulled over and walked towards the establishment, full of the excitement deriving from a new adventure. I sauntered in, greeted by smiles and warmth of friendliness. I asked to receive a menu for the purpose of intaking new information. I scanned through the items, noticing a veggie sandwich. My wife is a vegetarian so this would appeal to her. I left with the intent of returning. Later that night, I returned with my wife and picked out sandwiches for ourselves and kids. We surprised them with takeout and they were overjoyed. We all loved the sandwiches and can't wait to return! read more

Being from NJ these are the best Subs I have found in this entire area since I moved here 12 years ago. I highly recommend it especially if you have never had a true Sub from Jersey. Everyone working there was extremely nice and the place extremely clean. read more

We got a number 13 (Italian hoagie) and 17 (cheese steak). We got the large size which is 13 inches. The rolls were similar to primos but without the seeds. Both sandwiches were great & we would definitely go back. They were a little pricey at around $15 each. read more

Great service and workers. The foods top notch too. Look forward to coming in every time. Try the Baja Chicken, it's my favorite and friends too. read more

I walk in for some lunch on a Sunday, and at first I was horrified by the prices. I get in line, and some lady in uniform, who was sitting on a laptop in the dinning section of the store, started yelling at the workers behind the counter to hurry up and move faster. The guy making my sandwich seemed pissed, and wasn't very polite for the rest of the transaction, and sort of grumbled his questions toward me. I hated how it then asked me to tip them on a card for a $15 dollar sub. Annoyed with the service so far, I sat down to eat and the lady kept yelling at the rest of the staff, which was great to listen to while I was trying to eat in the store. The sandwich was very good, and I especially liked the bread, but it was not worth $15 by a long shot, although it was one of the best sandwiches I have ever had, which is the only reason why this is a two star review. I then go to leave, weave goodbye to the staff and thank them, and some of them said goodbye in a nice friendly way, but the same guy who served me was vaping in the back and could not be bothered. All I politely asked him for was to make me a sandwich. read more

Good idea, the Italian sandwiches sound great but the meat is lacking in real Italian taste. A bit pricey but if the sandwiches were as good as they sound it would be worth it. I've been to 3 different locations now and all the same results. read more

Not a bad tasting chicken cheesesteak, but the "regular" is the size of a mini-hoagie. At best 3/4 size of a standard hoagie roll. Too small for the price. read more

Being a cheesesteak and hoagie enthusiast I was skeptical with anything called a sub. But in this case, it's just a name. The cheesesteak was exceptional! Meat was flavorful, juicy, and the cheese was ample and melty! I've been on the hunt for a "philly" cheesesteak and this is the closest you come in west Chester. (Sorry Lorenzo 's!) read more